2/5 arun t. 2 months ago on Google • 13 reviews New
We
had
booked
the
property
a
month
back
by
contacting
the
hotel
directly
and
Anto
the
hotel
manager
had
helped
us
to
confirm
the
booking.
The
hotel
is
located
in
a
prime
location
inside
the
famous
Brindavan
Garden
and
it
has
a
beautiful
view
to
the
garden.
We
checked
in
to
the
hotel
on
a
Sunday
,the
welcoming
was
decent
and
one
of
our
room
was
even
upgraded
to
king
size.
The
rooms
were
tidy
and
it
had
a
wonderful
view
to
the
garden.
The
disappointing
part
was
the
washroom
which
is
poorly
maintained
from
a
rating
perspective
its
close
to
2
or
1
star.
The
water
was
leaking
from
the
master
tap
and
the
water
flow
was
inconsistent.
The
shower
head
was
old
and
the
warm
water
flow
was
really
bad.
My
parents
had
to
take
bath
in
cold
water
as
there
was
no
hot
water
flow
in
the
queen
room
provided.
The
even
more
worse
part
was
the
hospitality
provided
,we
complained
multiple
times
to
the
head
manager
Anto
as
well
as
the
reception/
shift
managers
and
nothing
was
done
nor
was
the
issue
even
acknowledged.
It
was
more
of
a
live
with
it
attitude
that
was
shown.
The
lunch
a
la
carte
we
ordered
was
pretty
good
on
the
Sunday
we
checked
in
,
though
the
quality
of
food
served
on
Monday
was
below
par
and
stale.
We
complained
to
the
waiter
about
couple
of
items
we
ordered
but
nothing
was
done
nor
acknowledged
nor
the
chef
came
out
to
check
it
so
it
looked
like
a
case
of
ignorance.
All
in
all
the
stay
was
decent
with
the
location
and
view
to
the
garden
but
other
than
the
experience/
hospitality
was
poor.
There
was
zero
feedback
taken
or
paper
or
verbally
which
shows
how
much
the
hotel
management
really
cares
about
improvement.So
if
you
are
someone
who
can’t
compromise
on
the
quality
of
the
food
served
and
the
state
of
the
washroom
with
the
price
they
charge
then
better
to
look
for
another
property
when
visiting
Mysore.
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