Philippine Statistics Authority - Pangasinan image

Philippine Statistics Authority - Pangasinan

Government office

😠 We went in PSA Calasiao branch recently. Though there's a long qeue from the time we get there around 6am,it should not be taking more than an hour for the releasing of documents once payment has been made. It took us until 2pm to finish the transaction. It was terrible. It is really not a good expe... People often mention service, appointment, time, slow, waiting, people,


Address

29C2+CXV, Manuel S. Lim Building, De Venecia Diversion Road, Nalsian, Calasiao City, 2418, Philippines

Contact

+63 75 517 4438

Rating on Google Maps

3.20 (73 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (9) appointment (8) time (6) slow (6) waiting (6) people (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jeremiah Q. 5 years ago on Google
    We went in PSA Calasiao branch recently. Though there's a long qeue from the time we get there around 6am,it should not be taking more than an hour for the releasing of documents once payment has been made. It took us until 2pm to finish the transaction. It was terrible. It is really not a good experience especially if you are working and had to go on leave,which results in wasting your time just to go to 1 of government agencies. You also need to pay for the toilet (dirty toilets) that should have been free. Very slow service. I think they need more staff and faster service.
    9 people found this review helpful 👍

  • 4/5 GD R. 6 years ago on Google
    (Translated by Google) very fast transaction and accomodating staffs and securities .. A lot of aircon and electric fan .. Case like dirty dirt always, then they will have restrooms, free of charge and clean clean .. (Original) very fast transaction and accomodating staffs and securities.. Madami naring aircon at electric fan.. Kaso parang andumi dumi lagi, saka sana magkaroon na sila ng restrooms, yung walang bayad at malinis linis..
    7 people found this review helpful 👍

  • 1/5 Jeanne I. 4 years ago on Google
    requested my mom's PSA online to think that it was less hassle, paid Php330 for that and it was clearly stated that the address is MANGATAREm, PANGASINAN. I didn't received any call coming from the delivery team, later I knew, I need to pick up the document in PSA CALASIO telling me that its for urgent pick up
    5 people found this review helpful 👍

  • 1/5 Rosey R. 1 year ago on Google
    Had an appointment at 10am and now it's 2:50pm. What is the use of appointments if they're gonna make you wait for 5 HOURS!?? This is absurd!
    4 people found this review helpful 👍

  • 4/5 win m. 3 years ago on Google
    I got the cenomar on the same day after waiting for 30 minutes and Im impressed for the short waiting time period. I hope this will consistently continue even after the covid pandemic.
    3 people found this review helpful 👍

  • 1/5 KAYCEE TORREVILLAS- C. 2 years ago on Google
    I went to PSA-CALASIAO with appointment dated 1 day ahead to the set appointment. I ask them if they can reconsider to accept my appointment because I still have A very important embassy appointment and this is also a requirement. I humbly asked for their consideration even with supporting documents. Not even asking their heads. Waste of time and effort traveling from BURGOS. 👎👎👎👎👎👎👎
    3 people found this review helpful 👍

  • 1/5 angela paula p. 5 years ago on Google
    Tgere were only around 30 of us left but it still took me 2 hrs of waiting before my name is called. People kept on complaining of the slow service but the complaints just went to deaf ears. They also got mad that we cannot wait and we kept on complaining. Seriously? One of the clients there said she was there early morning, but up until I came, which is around 3 pm, she still hasn't received her certificate. There were also a lot of certificates that were paid at 7 am but only released late in the afternoon and no one was already there to claim the certificates because people got tired of waiting. Apparently, if you complain they will just say to you to wait because there are people who are waiting longer and were there earlier. Little do they know all those people are also complaining outside but they cannot voice their complaints to the officers. I went there May 29 and was asked to come back a few days after (June 1) because they have a slow internet service. I was able to go back June 5 because I cannot just take a work leave just to get a birth certificate. When I complaint of the slow service one officer said "Pinagbigyan ka na nga ma'am June 1 ka dapat". Seriously? Sila pa ang proud na pinapabalik ako ng Jine 1 eh kung tutuusin sila lang ang pinagbigyan nga mga tao kasi bumalik kasi when in fact dapat 1 day processing lang and birth certificate. Wow. The audacity of these government employees. They did not even apologize for disrespectung our time.. for making people wait for long hours. Napakainconvenient na nga sila pa ang galit kapag may nagcomplaint at nagdabog. I just really hope this particular PSA branch can improve it's service.l kasi as of now mukhang wala na silang pag-asa mag improve. If I can rate 0 stars I will.
    2 people found this review helpful 👍

  • 1/5 Joseph A. 1 year ago on Google
    The queue management of the security guards is disappointing. They don't care where you are in the line for your appointment. When it comes to entertaining the next batch of applicants, it's basically every man to himself until you're cut off by the guard on the second floor. They should exercise diligence on these matters if they don't want wasting everybody's time and energy. This experience is truly disappointing. Do better PSA-Calasiao.
    2 people found this review helpful 👍

  • 1/5 Ken Aldrich C. 1 year ago on Google
    I booked an appointment at 9am and it's almost 12pm still i haven't accommodated yet. Worst service ever. I will never recommend this branch.
    1 person found this review helpful 👍

  • 5/5 Reynaldo Manacnis A. 5 years ago on Google
    Job was well, as long you got all required documents to present and Q&A be asked accordingly. Be patient enough to get what you requested.
    1 person found this review helpful 👍

  • 5/5 Jasper B. 5 years ago on Google
    The place may not be the best as far as the building goes,but I definitely appreciate the friendliness of the three security guards that work there,very willing to help...and I got my paper works done the same day.
    1 person found this review helpful 👍

  • 3/5 Jess T. 5 years ago on Google
    The services could be better but kudos for releasing the documents needed within the day.
    1 person found this review helpful 👍

  • 5/5 EKoS26 5 years ago on Google
    (Translated by Google) It's better if you go early for a few more people (Original) Mas maganda kung maaga kayo pumunta para kokonti pa lang ang tao
    1 person found this review helpful 👍

  • 1/5 Daniel James P. 6 years ago on Google
    (Translated by Google) Very slow .. No air ventilation very hot, unfortunately the payer takes a day to get the Certificate. Change scamming .. (Original) Very slow.. No air ventilation sobrang init, sayang ang binabayad kailangan ng isang araw para makakuha ng Certificate. Change scamming..

  • 5/5 Donyarific 1 year ago on Google
    Was there yesterday to get legal documents. I thought walk-ins were still allowed. Thankfully the lady at the information area was able to book me an appointment for another day

  • 2/5 Christian De G. 6 years ago on Google
    (Translated by Google) Some are long lasting. (Original) Mahaba-haba ang pila palagi.

  • 4/5 ave v. 6 years ago on Google
    Same day din po release ng birth certificate pag ala problema noh?

  • 2/5 alice ann del m. 5 years ago on Google
    (Translated by Google) Security needs to be fixed. Uniformed security proper facility .. (Original) Kailangan ng maayos ng security. Naka unipormeng security maayos na pasilidad..

  • 1/5 Irene L. 5 years ago on Google
    (Translated by Google) Their schedule is not right. (Original) Ang pag schedule nila ay wala sa tama.

  • 5/5 Mhorlyn F. 10 months ago on Google
    Very nice

  • 2/5 Arlene De V. 5 years ago on Google
    (Translated by Google) Why on the internet website you open the sunday I'm going to be close to you now. (Original) Bakit sa internet website nio open ang sunday pagpunta ko naka close naman pki update nmn online po page nio.

  • 1/5 bing B. 5 years ago on Google
    (Translated by Google) Aside from the slowest of you, YOU HAVE BEEN POLICY TO YOU !!! (Original) Bukod sa mabagal pa jan sainyo,MAY PATAKARAN PA KAYONG PALPAK!!!

  • 1/5 rachel p. 4 years ago on Google
    Incompetent, unfriendly, unhelpful, snobbish, unreliable and very lazy staff. When you go to this place, prepare yourself to waste a whole day. Guaranteed!

  • 4/5 Ralph D. 4 years ago on Google
    Took me 2 hours to get my birth certificate. (7-9am) Still, fast enough. Good accommodation (fully Airconditioned with ample seating). Friendly and polite staff. Overall good service.

  • 2/5 V P M. 4 years ago on Google
    I have seen people eating their packed lunch/"baon" inside the waiting area... Long queue every single day 🤔

  • 5/5 Mark Christian G. 8 years ago on Google
    Nice

  • 5/5 Jerome C. 6 years ago on Google
    Useful

  • 5/5 Carolyn M. 6 years ago on Google
    Fast Government Service

  • 5/5 GINA DE V. 6 years ago on Google
    easy to get different crtfcates

  • 4/5 Danilo P. 6 years ago on Google
    fast transaction

  • 1/5 K-Pop Covers by J. 4 years ago on Google
    bad service!

  • 4/5 Domingo Cariazo Cardines I. 4 years ago on Google
    Fast transaction in the afternoon


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