Had a reservation and couldnt get in, unfriendly security - guess tourists from abroad arent welcome there.

(Translated by Google) Incredible bad experience with the staff ... something like avoid - run away from their beach spot !! They offer arrogance and rudeness for the extra money they demand. The 60% more than the rest is not reflected in their services at all. Even responding to the customer greetings is not on their Menu! They simply don't serve our time and money !! Hmm, I'm not a 20-year-old Pitzi who promises high consumption at the bar, but I don't have the profile of a tzepar either. It is difficult for me to understand the lack of kindness of the staff at "Concierge", as they had only a few chairs occupied at 10:00 in the morning. I do not intend to create customer experiences for the 50 lei I ask per chair (vs 30 lei for the rest), but I ask you to pay them and see what you get. Sin! The place could have promised, but the employees destroy the intention! I prefer to listen to the waves of the sea than their music against the background of the arrogance of those who represent Fratelli Beach !! (Original) Incredible bad experience with the staff... something like avoid - run away from their beach spot!! They offer arrogance and rudeness for the extra-money they demand. The 60% more than the rest is not reflected in their services at all. Even responding to the customer greetings is not in their Menu! They simply don't deserve our time and money!! Hmm, nu sunt o Pitzi de 20 ani care promite o consumație mare la bar, dar nici profilul unui tzepar nu-l am. Mi-e greu sa înțeleg lipsa de amabilirate a personalului de la "Concierge", in condițiile in care abia aveau câteva șezlonguri ocupate la ora 10:00 dimineața. Nu-și propun sa creeze experiențe clienților pentru cei 50 lei pe care-i cer per șezlong (vs 30 lei la restul), ci cer să le plătești și mai vezi tu ce primești. Păcat! Locul ar fi putut promite, însă angajații distrug intenția! Prefer sa ascult valurile marii decât muzica lor pe fondul aroganței celor care reprezintă Fratelli Beach!!

Do not go to this restaurant!!! 0/10 service! If I could give this a 0 star I would. Very judgy- if it’s not one excuse it’s another! Fully booked- there’s no one in the restaurant! Then it was our clothes were to wet, then it was our shorts were too short! It’s on a beach!!!! Snobby, pretentious 0/10!!!!!!! Do not go!

I gave them 1 star because I couldn’t give them 0 stars. I DON’T RECOMMEND to anyone to go here. We went for a dinner few days ago, it wasn’t busy at all, and because we didn’t have a reservation they brought us next to the bar where it was super uncomfortable to take your dinner while all the tables were free and also when we left were even more tables available but the staff from there didn’t want to sit us to a normal table to have a good dinner, and I’m not even saying that you need to take out of pocket 100 euro for 2 people, super expensive and not even a good food. I DO NOT RECOMMEND 👎👎👎👎

Very unfriendly staff. It seems that they are instructed to be rude to everyone to proove something. From the concierge on the beach to the ladies at the restaurant - all super rude and arrogant. The only exception were two waiters on the beach who were amazing and kind. This could be such a nice place, but it made the experience quite bad.

I would like to share my bad experience. The Fratelli group and its place in the entertainment industry are indisputable. A very beautiful and high quality business. Unfortunately some of their staff ruined our day. Companies should be more careful when choosing employees. I went 4-5 times for dinner and 4-5 times for the beach. I made a reservation every time. Since the first time, I've run into a problem every time by the receptionist. I did not write before, but now I want to write. Because these behaviors are not befitting a business of this quality. And she treats their customers with an undeserved treatment. She ruined our whole night with her attitude on our last visit. A person who is far from helpful and not solution oriented. Although we talked on the phone many times and she said OK to us, She couldn't accommodate us in the part we talked and agreed. But it's not because of business. An employee who doesn't take her job as seriously as it should. It took us a long time to encounter such bad behavior when we went to the establishment, which is not a cheap place at all, for dinner as a family. She didn't even try to be helpful, she shook her head and simply said, "There is no other place." thats it ! All explanation is this. We already know that reservations are not that clear and precise. I have seen many times that she wipes and deletes the paper she has, but she just tried to make us accept what she said. Attitudes unbecoming of such a good business.

The company and I came to the establishment at 1AM, in a sober state and in normal outfits. We were not allowed into the establishment, arguing that we did not have a reservation. We offered to pay for a deposit and make a reservation, we were also refused. And at the same time let the rest of the people into the club, and we were left without rest! Only in Romania I met this, shame!

Delicious salat vinette vegetarian platter. Beautiful ceramic plates. Nice ambience! Service could be better. Very difficult to get their attention, didn't visit or roam nearby, didn't check on us, forgot to bring our dessert, all three soap dispensers in bathroom empty. I'm hoping kitchen has their own handwashing station.

(Translated by Google) 1m wide deck chair, thick mattress, large towels included, perfect service, very good food (Original) Șezlong lat de 1m, saltea groasa, prosoape mari incluse, servire perfecta, mâncarea foarte bună

(Translated by Google) Dusty club 😂😂😂. There is no worse service and more arrogant staff (Original) Club de fitze praf 😂😂😂. Nu exista servici mai proaste si personal mai ingamfat

Let me start by saying the deco and style is amazing, they’ve clearly spent a lot of money making this place look great and stylish. Unfortunately unless you’re planning just to come here and look at the venue then that’s about where the good stuff stops. Food is awful here. And expensive. If it was expensive and good I wouldn’t mind as much but paying 14 lei for a piece of dry stale pitta bread and a schnitzel that’s tasted like cardboard and had the texture of, well, cardboard for 59 lei. Come here for a drink, don’t come here to eat.

(Translated by Google) 90% of customer experiences are negative. Ask yourself a question and give yourself an answer! ??? I was going to visit the location. No way!!!! (Original) 90 % din experientele clientilor sunt negative. Va faceti o intrebare si va dati si un raspuns oare !??? Aveam de gand sa vizitez locatia.... Nici gand!!!!

Reception stuff is the worst, the bodyguards at main door they think they are the guards of heaven not a restaurant. Very poor service. Idk if these people understand that they need to serve clients because they pay them not the other way around. The beach stuff are so cool and good service specially the bar guys.

Beautiful place with good staff and with nice sofas for an entrance price OK (60 Lei for sofa + towel). The food is alright at the beach and in the restaurant. It could have been 5 stars but ... For once I see sorting bins, good effort... but plastic glasses, plastic straws, plastic water bottles and plastic boxes for the food are still used. That should be switched to more sustainable products : -1⭐️ To finish with the wine selection is bad (tried 3 different ones) and expensive (even compared to other beach clubs in the same area)... -1⭐️

(Translated by Google) Basketball club especially bodyguards are a disaster especially when I went there did not allow me to enter the club regardless of the date they found a reason (but because they are recalcitrant etc) .... so clearly it is not better deserved is in Bucharest than here ... (Original) Panara-mă de club mai ales bodyguarzi sunt un dezastru mai ales de câte ori mam dus acolo nu m-au lăsat sa intru in club de fie care data găseau câte un motiv (ba ținuta ba că sunt recalcitrantă etc ).... deci clar nu se merită mai bine este in București de cât aci ...

(Translated by Google) A very good location just looking every time we are in Romania, prices are too high for services. (Original) O locatie foarte ok doar ca se uita de fiecare data ca suntem in Romania, preturile sunt mult prea mari pentru servicii.

(Translated by Google) Both employees, location in order, but the offer is limited to alcoholic beverages and food leaves much to be desired for this level of promotion and pretensions. Also, the vegetarian menu is almost non-existent. (Original) Angajati amabiili, locatie in regula, dar oferta limitata la bauturi alcoolice si mancarea lasa de dorit pentru acest nivel de promovare si pretentii. De asemenea, meniul pentru vegetarieni este aproape inexistent.

(Translated by Google) Beautiful beach but miserably personal (as a child you have to repeat an order three times until it brings you) and the prices are ffffffffffff high (Original) Frumoasa plaja dar personal MIZERABIL ( copil fiind trebuie sa repeți o comanda de trei ori pana ti o aduce ) și prețurile sunt ffffffffffff mari

(Translated by Google) Maximum insensitive staff (Original) Personal nesimțit maxim

The venue is brilliant, the food is nice, music is good, but the customer service is laughable. If you want to go there and feel you're serving the waiters, and not the other way around, go for it.

Very bad experience, terrible, I am really disappointed, the security guy impolite, very rude, aggressive, must be changed. Zero services, very expensive, poor quality.

Stupid people among staff team. The guy at the entrance is even worst, can't understand a simple reservation. The boat is sinking, react while you can.. They should be fired right now!

I haven’t had any food but I heard it is quite good. The vibe is enjoyable, drinks are fine. What upset me the most was the staff behaviour and the obvious favouritism for the rich people out here, I had to wait too long to get one of your overpriced drinks. Unprofessional the least.

(Translated by Google) A pretty "pepper" beach menu Hugo -32 lei / 150 ml Iagermaister 22 lei / 40 ml (Original) Un meniu de plaja destul de “piperat” Hugo -32 lei /150 ml Iagermaister 22 lei /40 ml

Cool beach club during the summer, nice brunch,

(Translated by Google) Super (Original) Super

(Translated by Google) Super location. Quality sun shades with shade. Serving cumbersome, and few people and novices. (Original) Locație super. Șezlonguri de calitate cu umbra. Servire cam greoaie, și oameni putini și novici.

(Translated by Google) Delicious food and a great party! Not heard such a good Dj for a long time 👍🏽 1 star deduction for the unfriendly and demotivated staff. (Original) Sehr leckeres Essen und eine tolle Party! Lange nicht mehr so einen guten Dj gehört 👍🏽 1 Stern Abzug für die unfreundlichen und demotivierten Mitarbeiter.

(Translated by Google) Super club, clean beach, airy, good music, maximum fun :)) (Original) Super club, plaja curata, aerisita, muzica buna, distractie maxima:))

We sat for 10 minutes and no one even bothered to bring us menus. We talked to the hostess when coming in so she was aware we were there.

Food: tasty and nice looking but veeery expensive for what it is Host (the one that sits you at the table): Arrogant and very judgemental, rolling their eyes and so on

I enjoy coming to this club. It is maybe one of the best managed hospitality businesses in Mamaia. But a business which is not listening the voice of customer has no bright future. As a customer, being interested to continue to come here, I would recommend the owners to train the hostess to smile when they welcome the customers, sometime you have the feeling that they are managing the business. Second area which requires improvement is the food, they have a high diversity with poor quality. Breakfast is not bad at all.

Nice place at good location. Costumers are also good. Foods were delicious

Very bad attitude of the staff! Can’t believe how you guys get your clients, in the past years things were not like that in Fratelli. From the girls at the entrance, till the poor service, adding up the small portions of Food for a high price. I don’t recomand it

The sunbed’s reservation “policy” is not transparent, can be done just on site. The guy responsible with this has a very bad attitude with clients.

(Translated by Google) If you are French and you are looking for a beach you have to go there (Original) Si vous êtes français et que vous cherchez une plage il faut allez là-bas

We made a reservation for a table saturday evening. We specifically said “no chair at the bar” but this is what we got when we arrived. Obviously,there was no room for conversation, they were very clear about where they stand. Not going back there for sure.

Great music. The place is usually full of people. The drinks are good, staff really nice and helpful. Entrance tickets might vary between 30 - 50 Ron. I would recommend this place.

Best experience ever

Best place in Mamaia.

Great food and drinks accompanied by nice lounge music. Extremely friendly staff which is a plus. Live music, enchanting atmosphere good combination for a night out!

(Translated by Google) something dreamy (Original) ceva de vis

(Translated by Google) I was during the week and the atmosphere was super quiet. The staff is very kind and polite. Recommended! (Original) Am fost in timpul saptamanii si a fost super linistita atmosfera. Personalul este foarte amabil si politicos. Recomand!

(Translated by Google) I was with my girlfriend Irina, I smoked something and until the morning I spent like in Holland. Cool! (Original) Am fost cu iubita mea Irina , am fumat ceva și pînă dimineața am petrecut ca in Olanda. Super tare!

(Translated by Google) Very pleasant atmosphere! Good food! (Original) Atmosfera foarte placuta! Mancare buna!

(Translated by Google) A superb location (Original) O locație superbă

(Translated by Google) The restaurant staff leaves much to be desired (Original) Personalul restaurantului lasa de dorit

Worst music ever tonight! The DJ is like "there's a nice song! Let's destroy it!". Don't waste your time, if you're only here for a few days 😠

(Translated by Google) Despicable place. The muscled men at the entrance give you a table according to their criteria, which are unfortunately very wrong. That staff at the entrance does not invite you to enter the terrace at all. Any other site is better, do not hesitate. (Original) Despreciable lugar. Los musculitos de la entrada te dan mesa según sus criterios que lamentablemente están muy equivocados. Ese personal en la entrada no te invita para nada a entrar a la terraza. Cualquier otro sitio es mejor, no lo dudes.

Luxe and relax

(Translated by Google) Super😀 (Original) Super😀

(Translated by Google) Cool Location 😎 (Original) Coole Location 😎

A nice experience overall..

Ok

Ok

one of the bests here

(Translated by Google) Very expensive. Take advantage that you have nowhere to have fun so well elsewhere with the mention that I did not get to go to the neighboring club that has now burned. I got a great DJ and had fun in Neversea. The club is quite spacious, the interior is dreamlike. Cold air jets, cannons with confetti, huge chandeliers. Hope you are lucky to catch a good DJ as I got it and have the card powered (Original) Foarte scump. Profita ca nu ai unde sa te distrezi asa bine in alta parte cu mentiunea ca nu am apucat sa merg in clubul vecin care acum a ars. Eu am prins un DJ minunat si m-am distrat ca la Neversea. Clubul e destul de spatios, interiorul este de vis. Jeturi de aer rece, tunuri cu confetti, candelabre uriase. Sper sa aveti noroc sa prindeti DJ bun cum am prins eu si sa aveti cardul alimentat 🤪

(Translated by Google) Dementia, big money, beautiful girls, beautiful young people .......... (Original) Demential, bani multi, fete frumoase, tineri frumosi..........