Apartel.ro image

Apartel.ro

Lodging Holiday accommodation service

🫤 The apartment was not clean, there were splashes and dirt on the floor, it was obvious that it was not moped at all. In the bathroom, the sanitary ware were not wiped, they were also not marked as disinfected and I did not have soap. I found hair in the towels, and the kitchen counter was full of c... People often mention apartment, Apartel, clean, recommend, beach, accommodation, bathroom,


Address

Bulevardul Mamaia 214, Constanța 900590, Romania

Website

www.apartel.ro

Contact

+40 741 251 515

Rating on Google Maps

4.50 (78 reviews)

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Featured Reviews


Frequently mentioned in reviews: apartment (14) Apartel (12) clean (9) recommend (7) beach (7) accommodation (6) bathroom (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Florin L. 2 years ago on Google • 48 reviews
    The following review is STRICTLY about the APARTMENT, not about the accommodation unit. The whole interaction with the Apartel staff was very good and professional. We encountered numerous problems at the accommodation, but the people tried to solve them as much as they could. People send the invoice online, and list it for you if you need one listed. I am at your disposal by mail, phone, messages... anytime. Even at 10 - 11 p.m. They sent my team to fix the AC...they also reimbursed me for one night's accommodation due to the problems I had with the accommodation unit. Once again... although it would be ok, for those from Apartel to check the accommodation units in more detail, to know the situation on the ground better, they were not largely to blame. And what they could solve, they did. But not all clients will be as understanding as me. Others will react more impulsively, and you will suffer. In conclusion, I warmly recommend them. Maybe next year, although I wouldn't want Mamaia anymore, I would use their services again. Special thanks to Stelian. I think this boy runs around Mamaia all day. It can be seen that he is making an effort... and I hope he advances to a better position.
    1 person found this review helpful 👍

  • 5/5 Popa Andrei L. 4 years ago on Google • 24 reviews
    A sheer pleasure to work with them. Pure professionalism with a pintch of humor. I definately recommend them.
    1 person found this review helpful 👍

  • 2/5 Simona B. 2 years ago on Google
    (Translated by Google) The apartment was not clean, there were splashes and dirt on the floor, it was obvious that it was not moped at all. In the bathroom, the sanitary ware were not wiped, they were also not marked as disinfected and I did not have soap. I found hair in the towels, and the kitchen counter was full of crumbs and dust. Communication was difficult, we asked for the number at the barrier several times, the first time we were given the wrong one, with an extra number, thus blocking the traffic in front of the parking lot, being very crowded, and at the next message to find out the correct number was answered. Overall a pretty unpleasant experience. (Original) Apartamentul nu era curat, pe jos erau stropi si mizerie, se vedea ca nu a fost dat cu mopul deloc. In baie, obiectele sanitare nu erau șterse, deasemenea nu erau marcate ca au fost dezinfectate si nu am avut săpun. In prosoape am gasit fire de par, iar blatul din Bucătărie era plin de firmituri si praf. Comunicarea s-a facut greu, am cerut numărul de la bariera de cateva ori, prima data ni s-a dat gresit, cu o cifra in plus, astfel blocând traficul in fata parcării, fiind foarte aglomerat, iar la următorul mesaj pentru a afla numărul corect nu ni s-a mai răspuns. Per total o experiența destul de neplăcuta.
    1 person found this review helpful 👍

  • 5/5 Robert U. 1 year ago on Google • 81 reviews
    Very clean! 5 star accommodation conditions! Functional wifi, hbo max and unlimited netflix. The staff is very kind (Apartel team, grade 10). If I make an offer for next year, we will come back with more families. recommend I recommend.

  • 3/5 Mada B. 1 year ago on Google • 75 reviews
    We stayed at the Marina, 6th floor, superb view. I only give 3 stars because of the cleanliness: when I entered the bathroom, it smelled of urine, it seemed clean, but the smell said everything, then the toilet bowl.. bathroom, change the damn thing! The button on the tank didn't work and they removed the cover..ok, but the toilet roll also runs away with you..seriously? with this money you can't change a toilet? Then on the balcony spider webs, that's why, I won't say that they didn't bother to clean the balcony of sand. It's ok, I hit the mop, but for the money paid, I want it to be flawless. I'm not coming back.

  • 2/5 Mircea T. 7 months ago on Google • 8 reviews
    The apartment is ok. Although we were told by phone that the parking space is included in the reservation, in reality, this was not possible. The place was occupied by another car. The owner suggested us to wait until it is released and occupy it. It seems like a joke, but it is reality, a sad reality. We will no longer use the services of these gentlemen.

  • 3/5 Silviu P. 2 years ago on Google • 5 reviews
    In general, we were satisfied, the apartment was clean, close to the beach, I have some minuses in return: - the internet was missing, the wi-fi didn't work, I called Apartel 3 times and they assured me that it would be resolved, but it didn't happen, they didn't even call back; - a microwave oven was missing, it's much more practical and ok, especially since we had a 2-year-old child with us, plus a dish rack; - in the living room for the sofa bed the pillowcases and sheets were dirty! However, I recommend the apartment, there are minuses that can be fixed in the future!

  • 5/5 Martin K. 1 year ago on Google • 3 reviews
    We stayed in HELIOS HOUSE. Amazing view of the sunrise straight on Promenade! 3rd floor. The huge studio apartment was extremely clean, very modern with all what you need (kitchen, huge TV, Wi-fi , AC) and one of the most important things a reserved parking place. The owners Claudiu and Anna were very accomodating and helpful. Location is perfect, near to LIDL, few meters from the beach, near to many resturants and bars. Defenetly we will visit this apartment again!

  • 5/5 Dana V. 1 year ago on Google • 3 reviews
    We stayed here for 4 nights, we really liked it, everything is very clean, neat and very quiet. Maybe we need a bigger dryer on the terrace, otherwise everything was wonderful, very close to the beach, the beautiful beach, I recommend this apartment, we will definitely come back with love.

  • 1/5 Andrei P. 2 years ago on Google
    (Translated by Google) We stayed at Apartel Amaryllis, the interaction with the staff was ok, we received all the necessary information about the apartment: - strong cigarette odor, - ants, beetles, - the bathroom had to be cleaned, the shower drain was almost clogged, - balcony without bulb, - lack of insect nets on the balcony door, window, - parking space in unusable garage, you could not get out of the car, - loud noise from the neighbors, I heard the music of the neighbors every night. The apartment is well positioned, with beautiful views of the lake. (Original) Am fost cazați la Apartel Amaryllis, interacțiunea cu personalul a fost ok, am primit toate informațiile necesare, legat de apartament: - miros puternic de țigări, - furnici, gândaci, - în baie trebuia făcută curățenie, scurgerea de la dus era aproape infundata, - balcon lipsa bec, - lipsa plase insecte la ușa balcon, geam, - loc parcare în garaj neutilizabil, nu aveai cum sa cobori din auto, - zgomot puternic de la vecini, am auzit muzica vecinilor in toate noptile. Apartamentul este poziționat bine, cu vedere frumoasa către lac.

  • 5/5 Ruxandra B. 2 years ago on Google
    (Translated by Google) An excellent, clean and welcoming location! Quiet area, close to the sea. The apartment is equipped with everything you need, so if you choose to stay longer you have everything you need. I recommend! (Original) O locatie excelenta, curată și primitoare! Zona liniștita, aproape de malul marii. Apartamentul este dotat cu orice ai nevoie, așa ca dacă alegi sa stai o perioada mai lunga ai tot ce îți trebuie. Recomand!

  • 5/5 IOANA C. 1 year ago on Google
    Locație super,foarte aproape de plajă,apartament curat ,dotat cu tot ce ai nevoie.Cu siguranță o sa revenim!

  • 4/5 Marius G. 1 year ago on Google
    (Translated by Google) Some lacks in the apartment, light bulbs, fancy table falling to pieces, missing bathroom paper, broken window in the room. The staff apartel 5 out of 5, the apartment 3 out of 5 compared to the pictures. (Original) Unele lipsuri în apartament ,,becuri ,masa fantezie se făcea bucăți,hîrtie baie lipsa,geam USA camera spart.Personalul apartel 5 din 5,apartamentul3 din 5 fata de poze.

  • 4/5 Anca D. 1 year ago on Google
    (Translated by Google) Apartel Bella Mare: Very good position. 50 m from the beach. Fully equipped apartment. The kitchen and bathroom batteries must be changed! Good conditions for a vacation! (Original) Apartel Bella Mare: Pozitie foarte buna. La 50 m de plaja. Apartament utilat complet. Bateriile de la bucatarie si baie trebuie schimbate! Condiții bune pt o vacanta!

  • 5/5 FRATILA M. 2 years ago on Google • 1 review
    Epic apartel very close to the beach, 2 minutes away, lidl store nearby, clean apartment with air conditioning and mosquito nets on the doors, comfortable. However, we lacked a microwave oven and a toaster. The wonderful Apartel team, very prompt and quick to solve our requests and Stelian 10 plus! He gave us all the necessary information. A minus would be the block under construction, dust and noise, but it is not the Apartel team's fault. We will definitely use Apartel services again! Mamaia as a resort instead, left me with a bitter taste. Mess, very high prices for everything, (sunbeds, drinks on the beach, etc.) mitocanism, we were stuck in the parking lot for 2 days and couldn't get the car out, etc. I think it is an explanation for the fact that more and more Romanians are looking for vacations outside the country. Congratulations to the Apartel team! Congratulations Stelian, for your professionalism and involvement!
    1 person found this review helpful 👍

  • 5/5 Gheorghe E. 3 years ago on Google • 2 reviews
    best !!!!!!!!!!!!!!!!


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