Of all the places at the Gardens mall, I find myself gravitating to Nordstroms often. Yes, I buy a lot from the store and opt for more quality than quantity. Frequent the bistro too because of their delicious meals and is often where I take my daughter for lunch with just the 2 of us. My daughter took shoe tying lessons there when she was 3. My daughters' first junior high prom dress was bought from this store. And, in the blink of an eye I recently had my daughter's dress altered for her upcoming prom. It is silly but true that this store has made life just a little bit easier for those milestone moments.

Went in to this location today and will never shop at Nordstrom again. Their African American employee upstairs was rude and lazy. I have never seen anyone walk so slow in my life and she acted annoyed when I asked her where their workout clothes were. The music they had playing was loud and jarring. When leaving the store I noticed they had a pride banner so everything I experienced made sense.

Nordstrom is in a league all their own. Customer service is always five stars. Never an issue if you need to return and beautiful selection! They are all about the customer . Highly recommend.

Nordstrom needs new management at the top! At their price point and designs they never have lager sizes most successful people are older and bigger. Always seem the Sale racks are filled with smalls and hip hop wannabe clothes.

Men's dept staff needs to be more competent and professional. I stopped shopping here because of how painful it was dealing with the sales Associates and tried the Boca location -- was equally as bad. Now I shop in Miami! Much better staff.

The sales girl was so very helpful and attentive in finding the perfect pair of shoes for my 82 yr. Old mother. Thanks again to all the staff that go the extra mile to help her especially in cosmetics.

Stella in alterations was fabulous. I broke my dress zipper and stressfully went to Nordstrom to see if they could fix it for me even though I did not purchase the dress there. Stella fixed my dress within 10 minutes free of charge. She’s the absolute best and made my day so much better

Jane Alzein in Evening Wear Dresses went above and beyond when I was looking for a dress for a black tie wedding. I was under a time crunch, so I ordered a dozen dresses to be shipped to the store. She kept me informed as they came in, even giving me her cell phone, so we could communicate. She had them all ready, hanging in a large dressing room the day I was coming in to try on, and she couldn't have been more helpful. Jane has Customer Service skills the way it used to be, but have fallen by the wayside at most stores. I appreciated her honesty as to which dresses looked best. I can't thank Jane enough for making a stressful situation as smooth as silk, pun intended! It was actually a very enjoyable experience!!