I'll start with the most important issue: the room is *NOT* soundproof! There's a construction site across the road and it's a racket ALL day long! Traffic, random shouting, every single noise can and will be heard very acutely in the room. The room *doors* seem to be soundproof, meaning people outside of your room won't hear you, but the big window panes looking out on the street and the construction site are *not* soundproof. We had to hunt for earplugs and a facemask for sleeping, because we were getting so tired every single day from the lack of sleep. You can find those in the Japanese Home Center, by the way. The "kitchenette" is a joke. It's just two small cups, two glasses, two teaspoons and a water heater. There's no plates or cutlery of any kind. Not even a portable gas grill/stove. Forget about making even the simplest foods here. The staff was kind enough to provide us with two spoons and forks, but they had no plates or bowls to spare. Internet is just a straight out scam. It's abhorrently slow and cuts off every few minutes. It's completely unusable. Just forget about it, treat it like the hotel doesn't have WiFi. Fortunately, I got really cheap and fast unlimited data at the airport. Even the staff themselves told us we shouldn't count on having internet. The TV is very small and its speakers are really bad. They're very low volume, and the sound clips at any louder volume. Forget about immersing yourself into watching something on it. Electricity. Something isn't quite right with it. When hot water is running, one of the lights randomly turns on and off. That seems like a disaster just waiting to happen. Aside from that, you have a grand total of one (1) available outlet, since all of the others are occupied by lamps, routers, TVs, etc. I've plugged out the router, lamps and the TV since they were useless anyway. All of the outlets are flimsy. Again, the staff was kind enough to provide us with a cord extender. The room we had was on the uppermost floor. Every time it rained, water-stains would show up on the ceiling and walls. My girlfriend left her backpack leaning on one of the walls. After it rained, the wall and her backpack were completely wet. If you have respiratory problems, have in mind additional health costs after your stay here. The staff is very, very helpful. You get a daily bag of goodies.

This Hotel was Great, Staff give great service, they are very accommodating, the Room was Also Great, It was super clean and sanitized,. All appliances are working, the soundproof was also great, you'll surely have a quiet and relax room, I will surely stay here again whenever i am in the area,

Greatly loving our stay here. Oriental Zen Suites exceeded my expectation with the price I paid. Real value for money! Hope they keep it this way. Rooms, bathroom, beds and towels are spotless clean ~ looks clean, feels clean, smells clean! Very comfortable place. Modern furniture with a touch of elegance! Kettle, fridge, aircon, hot shower, all working well. Providing air diffuser is a big plus. I don't think I've seen one before in any hotels I've been to in the country and abroad. Staff are very polite and accommodating. Location is just walking distance to SM San Lazaro. Will highly recommend to friends and will definitely come back and stay.

Nice modern well equipped rooms. Staff were welcoming and helpful. It's located on a main road so can get a bit noisy. There's a shopping mall that a 5 minute walk away and china town is a 15 minute walk away

My stay at Oriental Zen Suites was absolutely delightful. From the moment I arrived, I was greeted by friendly and attentive staff who made me feel welcomed. The ambiance of the hotel was calming and peaceful, with beautiful Zen-inspired decor throughout. The room I stayed in was spacious and well-designed, providing a comfortable and restful environment. The amenities offered, such as the spa and wellness center, allowed me to unwind and rejuvenate after a long day. The location was also convenient, with easy access to nearby attractions and transportation. Overall, Oriental Zen Suites provided a serene and memorable experience, and I would highly recommend it to anyone seeking a tranquil retreat in Manila.

Stayed here for the 3rd time. Its a well maintained place.

I recently had the pleasure of staying at the Oriental Zen Suites , and I must say it was an incredible experience from start to finish. The staff at the hotel went above and beyond to ensure that my stay was comfortable and enjoyable. They were friendly, attentive, and always ready to assist with any request.

If you are looking for affordable and great vacation. I highly recommend this place for your family to have a nice and comfortable place to stay. The staff are very friendly and accommodating. Indeed, I will go back and book my vacation again here with my family.

Oriental Zen Suites is a great place to stay for those looking for a comfortable and affordable accommodation in Manila. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly and helpful, making sure that guests have a pleasant and memorable stay. Overall, I would highly recommend Oriental Zen Suites to anyone visiting Manila.

Nice experience the hotel offers well-appointed rooms that are clean, spacious, and thoughtfully designed, coupled with a friendly and accommodating staff who go above and beyond to ensure a pleasant and enjoyable stay, making it an excellent choice for travelers seeking comfort and exceptional service in Manila.

I found the place very clean, inviting and downright classic! The staff was very friendly and consistently making sure I was comfortable. I will definitely stay there when I come back!

The place was very clean and the staff are very accommodating. Wifi is also fast enough for my needs. Definitely good value for my money. :)

Super nice hotel! Great hotel. Everything was nice. Me and my colleagues would surely choose it again next time we visit Oriental Zen suites Great location, great service, friendly staff. Good value for the money. Breakfast was delicious. Very comfortable. Would definitely recommend Thank you!"

Great Amenities. Excellent service. The staff are polite and professional. My family enjoyed our stay. Oriental Zen suites are highly recommended.

Absolutely great. Centrally located within walking distance of UST, malls and public transport. Rooms are super clean and comfortable. Very friendly staff.

We rented a standard room.. I find the lights a bit lacking. When facing the mirror, you're literally blocking the source of light. We also thought there was an earthquake every now and then because the bed keeps on shaking. Probably because of the trucks passing by the main road. Provided slippers are too slippery for the bathroom floor.

my room is very clean and has a very pleasant smell that makes you relax. facilities are clean all areas and staff is very helpful..

Best place to stay. Staffs are kind and accomodating. The place is clean and cozy.

Dirty, weak wifi, air condition may work improper, sockets can't even support a phone charger being plugged in, cockroaches, utilities may work improper. One of the worst places i've been to.

This is a great place; small but amazing! The lobby has this chill atmosphere and comfortable chairs. The receptionists are very accomodating and professional. I didn't get to go to the second floor, but my friend says it's really great for reviewing and chilling. The breakfast is free (jollibee delivery) but hey i do not expect too much since i just want to have the energy for the day. The place is kinda small and not ideal for tall people (esp. when climbing up and down the stairs). The room is really worth the price and very comforrable. It is relatively large and great for a 2-person stay, with lots of channels to choose from their TV. We didn't get to experience their wifi here, but mobile data (for smart) signal is fast and strong so there is no worry in staying connected. Overall, I would love to stay at this place again someday. Oriental Zen is relatively in between St. Jude college and SM San Lazaro, so it's ideal to walk but always stay vigilant!

I am 72 years old, a bit disabled and I need a cain to walk. The hotel had no working elevator which made me hoist myself on the stairs to my room on the third floor, out of breath and in pain. On top of that the aircon was very noisy and not strong enough to keep the room cool when the CR fan was working.

Booked to stay here for 8 days recently. The staff were all very accommodating and nice. Rooms were very clean and health protocols were placed in order so it felt quite safe. Room was equipped with a mini ref, hot water kettle, cabled tv, own wifi, aircon and a small desk where you can work/study. The rooms are quiet and comfortable too. Water bottles, coffee and some toiletries are provided daily. Would definitely recommend it. 🙂 thank you very much to the kind staff.

anti-Covid 19 protocol in place. Service is reliable and accommodating 6am to 6pm. Internet/wifi is very solid. With cable tv. Booked for work but felt quite home.

Friendly and helpful staff, room was lovely and clean, and cleaned daily. I enjoyed the breakfast, there's enough options on the menu to have something different for at least 2 weeks. I was there at the start of the rainy season and had no trouble traveling around. The tricycles are great for short trips and there are plenty to choose from. And a very friendly security guard will help you get the right price.

Overall, it is a very great hotel. The rooms are clean and are equiped with a good AC. Nice view as well. Not far from a shopping mall and close to restaurants/fast food. The only problem is that it has very few ants in the bathroom

Very accessible. I will be booking this again. The room is a little dim, would have wanted it to have more lights. :)

Very accomodating personnel nice place to stay their employees are always smiling

Nice quaint little place with all the amenities needed in the room.

Oriental Zen Suites in Manila is a hidden gem. This boutique hotel offers a serene and calming ambiance, perfect for those seeking relaxation and peace. The rooms are tastefully decorated, with a touch of Oriental elegance, and equipped with all the necessary amenities. The staff is attentive and friendly, ensuring a pleasant stay. Located in a convenient area, close to shopping centers and dining options, Oriental Zen Suites provides a tranquil haven amidst the bustling city. Highly recommended for a rejuvenating getaway.

The hotel is located in an area with nothing of interest. Unless you have a specific business in that particular area of Manila, there are many other options available. Rooms are ok, a little bit too small but nice and clean. The staff is excellent, always helpful and highly professional, a pleasure to interact with them. The major downside, apart from location, is the quality of internet connection, or lack thereof. With a decent internet connection the hotel could have done much better.

Let me recount our experience and tell me whether the 1 star rating is generous. Booked 2 deluxe rooms via Agoda, specifically requesting quiet, adjacent, non-smoking rooms on a higher floor. Arrived at the premises to find 1 room at the 5th and the other on the 3rd. Nonetheless, glad to have been accommodated for a downgrade of the 3rd flr room, willingly forefeiting any monetary re-imbursement just so we can have 2 rooms on the same floor - finally got rooms 501 (standard) and 503 (deluxe). Incidentally, this marked the start of our troubles. The hotel couldn't get us the key to rm 501......... because it was on short notice???? Apparently, it was the manager that programs the room card keys. Sad to say we didn't get the key even at check out. There's free room WiFi but had to request a reset to get it online. Room size is OK, sheets are clean but there's this sewery/musty smell on both the rooms' toilets. On our way out to celebrate my son's graduation that night, the front desk told us to come back before 9pm (the frontdesk is operational 6am-9pm only), else the rm 501's occupants can't get inside. Wow! Anyway, we came back half past 10pm, with the after-hours duty security guard opening rm 501. What a relief! Again, both rooms' WiFi are non-fuctional so we asked again for a reset. Expectedly, the guard didn't have a clue, and so had to call the manager who gave all sorts of excuses. In the end, 5 poor people didn't have net connectivity the whole night, forcing one of our companion to do his online internship interview at the lobby which had WiFi. Pls note all 5 of us have mobile data, but for some reason (probably structurally induced), we all had patchy data reception in the rooms. During the night, we were constantly bugged by horrendous noise of building/ road construction. One can't complain with construction and improvement. However, it is lamentable that Agoda was not upfront in stating these issues on their website, else we would have looked elsewhere. Lost the cable TV signal at 5am (still no internet). Ughhh! there seems to be roach infestation in rm 501 (saw numerous baby ones). Rm 503's toilet ventilation fan is soooo noisy and may about to fall (hotel maintenance, also pls take note). BEWARE!!!! Contrary to what's stated in the booking website, this property doesn't have free breakfast and their FREE PARKING consisted of only 2 slots. Nighttime and probably up to 7am, it's "park at your own risk" in front of the hotel along A. Mendoza Ave. Eventually, had to wake up at 6am (per manong guard's prior advice) to shift to a paid street parking slot (a good 2 blocks away), rather than risk the car getting towed. All in all, what an unplesant business. On the plus side, the staffs are all courteous and somewhat professional. Probably my first and last time in this hotel. Agoda, shame on you for not fact-checking your listings.

nice room, near sm san lazaro and quiapo manila areas , oriental zen suites manila

I have stayed here twice (in different rooms) and I must say the accommodations they have offered so far are well maintained. Complete with almost all the necessities you need (from toiletries to room facilities). The WiFi however is not stable but you won't need it since you will be exploring the UST area (P.Noval is a must visit) and other places near this hotel. If you are staying in Manila for a short time, this is a place to stay - affordable rooms with good service.

A perfect location for a hotel near UST. With okay rooms with not so okay lighting if you are reading or working on some documents (need more lights). Receptionists are accomodating. With security all the time (which I like). Poor cellular service on the 2nd floor room which where I was staying.

Noise is too much from the street. Windows are not double glazed. Beds are very hard foam. Just fit between the toilet and wall, uncomfortable. Staff frown on you having visitors and rang to say they needed to go home. Very rude

Very Nice place.If you want to spend a staycation ,this place is very recommendable!!!

Cozy place to stay at a very affordable price. Staffs are well-mannered too 😊