Mental health is an open issue now be it as common as anxiety and panic attacks. Those feelings that we take for granted will take its toll in our bodies and minds in the long run. Going to the proper doctors can greatly assist clients who did not even know they have underlying conditions that can have effects on their lives and their families as well. There are good psychiatrists in NCMH and can help those who suffer in silence, in coping up. NCMH houses a massive nature-nurtured community, serene ambience and a very airy atmosphere which is good for the mind and the soul. Salute to the medical personnel and even to the caretakers of this great facility.

I was on the phone with them for one hour and 20 minutes to obtain ONE simple answer. All I needed to know was the general scope of obtaining a certificate proving my Mental Well being aka - psychological evaluation. The operator of the psychological department, Records section and "out-patient" section kept transferring me to one another cluelessly and I still ended up with no answer. operator of "279" was sarcastic and rude. i believe her name was ellie. You all need to be more professional and helpful, this was an awful experience.

The place is huge enough to accommodate enough people seeking for mental health support but the facility is not properly maintained and funded to provide healthy way through wellness, please prioritize they don't have enough doctors to accommodate, their comfort rooms are the too dirty, the pavillion for patients are overloaded and can't afford to fit in enough patients which causes some to sleep on the floors, the accommodation itself is not enough to handle the volume of patients although the environment is big enough for expansion they just need enough fund to focus on this, management should address the problem and not just accept it as a normal situation because it's not helping the patient but rather adding depression to their situation. Government should check the situation by themselves and not just increasing our philhealth contribution without direct impact to utmost priority.

i scheduled for an online consultation but the doctor never showed up! they clearly stated in their email that the doc will be waiting for 10 mins while the patient should be 5 mins early. i did as said and even had to skip one of my synch classes (im a college student) yet the doctor was not punctual and probably have forgotten about it. it gave me so much anxiety. ive seen the many bad reviews about your hospital and the e-consultations but i gave it the benefit of the doubt only for me to witness that the service is bad as most people said. you should all be more considerate of other ppl's times since some of us are ACTUALLY busy (and if you're also busy or have an emergency then tell us? why make patients wait for so long knowing they have mental issues that can be triggered this way. and bakit ba walang contact details or even the full name manlang of the doctor?) your e-consultations are not as convenient and accessible as the hospital make it seem to be. i hope you can fix that. siguro kahit basic punctuality lang okay na siguro (i had no expectations from the hospital in the first place dahil isa lang naman to sa mga "accessible" daw na mental help, but still...) grabe nasayang na oras. unang unang bagay pa naman dapat iniisip ng mga mental health professionals such as yourselves is your patients lol

my boyfriend take his neuro exam for his application. they do now require corporate attire in taking the exams and the payment for it is now Php 1300. They took their exams at the Psychological Center Main Office.

BEAT DOWNS and REMINDED ME OF NAZIS GERMANY! Philippines and their mental health directors/managers/ and psych attendees believe in choke outs and hitting in testicles when patients are already in restraints hands and feet already bound so there is 0% resistance. I gave 0 resistance on all 3 of my beat downs. NAZIS GERMANY Because there are no patient rights. Patients are treated like dogs. Philippines truly treats its patients like the old words of insane asylum...no respect, just disrespect. Everything is up to the doctor and patients are kept locked up doing med trials speaking with a doctor for 5 minutes every week. It is modern day Nazis Germany because there are beat downs on the patients, ghoulish psych attendees, and of course supported by management. Mental health in the Philippines needs a gross overhaul for this to be called anything but ABUSIVE USE OF POWER by Doctors and staff.

The Province like inside the City. Before pandemic, people are welcome to roam freely and enjoy the scenery by walking, jogging or running. NCMH was established in 1925 through Public Works Act 3258. It was formally opened on December 17, 1928 and was originally called the INSULAR PSYCHOPATIC HOSPITAL. It was later called the National Mental Hospital. On November 12, 1986, it was renamed NATIONAL CENTER FOR MENTAL HEALTH (NCMH) through Memorandum Circular No. 48 issued by the Office of the President. Today, NCMH caters COVID 19 patients (Psychiatric and Non Psychiatric), Medical and Psychiatric illnesses. Hotline #: (02) 8531 9001 Thank you...

They accept walk ins for Psychiatric patients. There is also Malasakit center here for free medicines. Of course expect long lines and waiting calls. Bring any ID for their identification purposes. There is No special lines for pwd and senior citizens. There is parking here at a very low rates. You can commute by MRT Boni Station then go to Edsa south bound. You will find tricycles that can take you here for 25 to 30 pesos per special trip. recommended to arrive early to finish early. OPS for check up. Get your number at the security guard 1st. Recommended for those patients that can still go out and endure the long wait.

We experienced everything here! being hit, spit ,throwing jebs by the patient, but we love our work as a public servant and i'm happy to be apart of this Institution...scty.

Filled out questionnaire to get help. They sent me a schedule of the video consult. Doctor did not show up. Caused a lot of anxiety and undue stress; I thought I could get help that I need. Totally the opposite happened, this institution worsened my situation.

can you please discipline your employees, most of them are stressed and have their personal issues, please just please fix this ASAP, we went there and your employees are ill-tempered and shouted at my mother, thankyou.

They gave me 7:30 am schedule and they didn’t start calling patients til 8:30 am. They don’t value anyone’s time here and during my 1st visit to get a schedule, one of the nurses was very rude. Same nurse gave an attitude during my consultation.

i'm out patient of these hospital and now i'm studying and in a good health status

(Translated by Google) I should give this 0 Star, my uncle didn't get well! Earlier, he almost killed my grandmother, but you let her out, she has not recovered yet, we will take her back! one member almost reduced our family because of this (Original) I should give this 0 Star, hindi naman gumaling yung tito ko eh! kanina muntik na nyang patayin yung lola ko, bat nyo pinalabas eh hindi pa namaagaling, dadalhin namin sya jan pabalik! muntik nanamang mabawasan ng isang miyembro yung pamilya namin dahil dito

Their hotline emergency numbers are worst.

(Translated by Google) Doesn't even deserve any star !! They do treat patients like animals. They allow the patient to move with the patient as well. I was witnessing a blow to a patient who was tied because it was noisy. At least they noticed and visited. When someone starts cleaning they don't immediately clean up. There was a patient who had strangled himself, removed the leash and allowed him to remove dextrose. They also treat the patient. What a shame! "When I want to tie you up, I tie you up. You can't do anything" jusko (Original) Does not even deserve any star!! They do treat patients like animals. Hinahayaan nila na galawin nang ibang pasyente ang pasyente din. Na witness ko pano suntukin nung isang pasyente yung isang nakatali kasi nag iingay. D man lang nila napapansin at sinisita. Pag may nag wiwi di agad nila nililinis. May isang pasyente na nangengelam nang naka tali, tinanggal nya yung tali at hinayaan nila na tanggalin dextrose. Sa pasyente din nila pinapa-asikaso. Nakakahiya kayo! "Kapag gusto kita itali, itatali kita. Wala ka naman magagawa eh" jusko

I took my Neuropsychological exam here as a requirement for employment. There are plenty of trees. They have parking (with pay when you exit), although it was kinda confusing where to park. However, just ask any security and they will assist you. The exam took 5 hours and costs P2160 (The cost depends on the SG etc) The cashier is near the entrance on the right beside the man made lake. The staff at the examination room are nice, as well as the guards, very helpful.

Doctors are friendly. You can take a brisk walk here.

Worst. Mas mabilis pa sa new world diagnostic center. Dito sa MyHealthClinic very slow ang service specially in doctor appointments. I arrived before 12 afternoon and I waited for 4 hours just for the physical examination. I wont recommend this as a health care company.

Super slow and long waiting time i thought SM North branch is better than their Shangrila clinic. But i was wroooooooong. Still waiting to be caaaaaaaaaalled.

Worst service ever! Long waiting hour for the physical exam, Staff are not very friendly they are irritated when people are asking them. If not only that my company requires this clinic I would never be doing my health checks here not recommended

(Translated by Google) Very slow process! INFORMATION DESK must have the clinic you do not look like a fool for the number of waiting for almost 2hours I had waited and when my number NOTHING THAT DOCTOR Palang for Gastro, which is Nakaka bwisit, immersive highblood. My time was wasted at your clinic. !!!! Many staff very slowly stupid !!!! (Original) Very slow process! Dapat may INFORMATION DESK ang clinic niyo para hindi magmukhang tanga ang mga nag aantay ng number for almost 2hours akong nag antay at nung number ko na WALA NA PALANG DOCTOR for Gastro, which is Nakaka bwisit, nakaka highblood. Nasayang lang ang oras ko dito sa clinic niyo. !!!! Maraming staff napakabagal puro daldal!!!!

Am here at myhealth sm north at 9am and still waiting for my number to be called and it’s already past 11. It has always been So slooooooooooooooow - it never changes! So frustrating 😡 Pati ba naman cashier ambagal din???? Magbababayad ka na nga lang ang kupad nyo pa din????? 😡😡😡

(Translated by Google) can anyone get a lab results? even without the patient's authorization or id, the results were given immediately .. tsk tsk is that the case with myhealth sm north? they do not know the word privacy before other people know the result than the patient? (Original) kahit sino na lng pwedeng kumuha ng results lab? wala man lang authorization or id ng pasyente,binigay agad ang results.. tsk tsk ganyan ba tlga sa myhealth sm north? di nila alam ang salitang privacy mas nauuna pa ibang tao makaalam ng result kesa sa pasyente?

Slowest service ever!! 😤

(Translated by Google) I would have just consulted earlier but I immediately talked sarcastically (Original) Paconsult lang sana ako kanina pero sarcastic na kagad nakausap ko

Worst! Not worth a penny! Not what I expected.Nagpaconsult ako kay Dr. Z.-Derma Dept wala akong napala, any suggestion for treatment wala. Worst. Sayang bayad.

One of the worst clinic!!! The management should look into this, rude staff. You have to wait for loooooooong literally LOOOOOOOONG time! Employees are not smiling. Worst!!!!!!!!!!!!!!

Had 2 doctors appointment here. Both times the doctor was late for 2 and a half hours. This isn't an acceptable service and a big inconvenience. The saving grace are the hospitable and courteous nurses. They are the saving grace of this clinic.

A National government DOH psychiatric hospital that specializes in mental health issues among the young and the old..

Went there once, didn't come back again.

good place for jogging in Mandaluyong...bad place for mental patients.

(Translated by Google) Who is really crazy ... sometimes you can just sing .... when the doctors themselves talk to you ... oh ... just don't. (Original) Sinong tunay na baliw...minsan mapapakanta ka na lang....pag ung mismong mga doktor timang kausap...naku po...wag na lang.

Its a nice place to jog if you dont mind the smell.

(Translated by Google) When I first went to the medical city, it was a bit more fun. I have been here for more than I've ever been to. Imba doctor here in physical exam you will finish eating and 1 movie no more (Original) Kala ko panget na sa medical city, mas panget pa pala dito. Mas matagal pa inabot ko dito kesa sa ibang napuntahan ko na dati. Imba doctor dito sa physical exam matatapos mo na eat bulaga at 1 movie wala pa

Worst clinic I have gone to. No doctors available! And they want you to wait the whole to day for the doctor to come!!! You’ll die coming to this clinic!!!! Very poor service!!!!

Very slow service

Nice one..very good

Always no available ENT. Front desk is dismissive.

I called to confirm if doctors are coming and they said yes but when we got there, the guard said that the doctor was not coming so i had to turn my back and walk away. Worst!!!

My wife needed a consultation because of frequent lower back ache. The reception assigned a doctor, but after 3 hours of waiting we were told that the doctor is not available that day and to go back instead the following day. Compared to when our company was with Medicard®, service with them is quite prompt and right off the front desk they are able to tell you right away if a doctor with such specialty is available.

Its a nice place..staff are good to everybody..

Best Quality Health care is needed to Assess and to evaluate every patient accordingly with regularly counselling and Rehabitation program. Lack professionalism and personal supervision, Efficiency and Sense of Responsibility is Required and Badly needed. Patients need to be treated with RESPECT with Human Dignity and Human Rights. Families have every Right to denounce and to Condemn every single Human Rights Violation by Management, Doctors Nurses, Caregivers and Attendees. STOP ABUSIVE and INHUMAN treatment. Where is City Health Dept. and Social Service Welfare Dept.?

The only government owned mental institution.

They take good professional care of the family

The National Center for Mental Health is an exceptional institution that provides top-notch mental health services to those in need. From the moment you step into the center, you are greeted with warmth and compassion, and it is clear that the staff is dedicated to improving the lives of their patients.

Very purposeful all my life, not as a mental institution but because of its wide premises & vast facilities. We go inside the institution to attend mass, exercise, play sports, attend programs & bring family for treatment at the infirmary.

Not reccomended for people who are having mental problems. Someone I know died here

Nice mapz

It used to be very efficient when I was its patient in 2012-2017. With the new clinic manager's incompetence in handling my need for medical records, it needs a more qualified one to hit its 5-star rating.

Hi!!!!

(Translated by Google) Crush candy (Original) Crush candy

(Translated by Google) 9 de febrero strit (Original) 9 de pebrero strit

candycrush

2

Service is very slow, result from their pre-employment package takes 7 to 10 days.

Good for running!

Worst Clinic if you will go to Qatar. They tell the results will be 2 to 3 days. 4 days have passed and my wife call them and tell she still need some test for Ob gyine. The first place why did not tell ahead of time. They tell my wife have PCOS but that is not included if you will just travel to Qatar. The doctor here make the patient wait for long time also. Try other clinic with good service rather than this poor service clinic.

(Translated by Google) Worst. Automated queuing and yet still calling the patients. I am not sure if the doctor is around or incompetent at the nurse station. (Original) Worst. Automated yung queuing and yet di parin maayos ang pagtawag sa mga patients. I am not sure if doctor is around or incompetent yung mga nasa nurse station.

(Translated by Google) Service is very slow ..! Employees are also cruel. (Original) Napakabagal ng service..! Bastos din ang mga empleyado..

(Translated by Google) no one answered your line..I waited a long time. (Original) walang sumasagot sa line nyo..tagal ko nang nagiintay.

Before I went to the clinic I call their call center and asked for the doctor schedule. They told me the doctor schedule was 10am to 12pm. I went to the clinic and the staff told me that the doctor will arrive by 12pm, so I’d waited for more than 2 hours. Then it is already past 12 and the doctor was still not in the clinic. I asked again the staff and they told me the doctor will arrive by 1pm. Very disappointing experience. It is a waste of time. I don’t understand why doctors do that. They don’t value their patients time.

Came early (glad I did). Staffs are nice and professional. It's better to go early so you'll get to finish early too.

Had 2 check ups today. 1st doctor has her about 1-2 yrs old baby with her.. Can't focus on me bcoz the baby keeps crying. I have nothing against parents bringing their kids to work but it ahould not compromise the quality of service they provide. 2nd doctor, compared to my previous OB check ups, in my opinion, less knowledgeable of what complete care means.. Hard to tell in detail but I just felt it that way.

(Translated by Google) Too bad !! it will take you a whole day to do a process that should take less than an hour. Very poor service! If it's not just an affiliated clinic for pre employment, I'm not going there. Never again! (Original) Sobrang bagal!! it will take you whole day para gawin ung process na dapat in less than an hour lang tapos na. Very poor service! Kung hindi lang eto ung affiliated na clinic for pre employment, hindi ako pupunta dto. Never again!

(Translated by Google) There are front staff who do not care about patients. Imagine waiting for the approval of my healthcard for almost 2 days as I follow up on my nxt pt schedule. I waited more than a month for my first session of theraphy session I just returned because there was no response to asian asian life for approval. Super annoying my fare. It's time and take note of my orthopedic patient. (Original) May mga staff sa front na walang pakialam sa mga patient. Imagine waiting for the approval of my healthcard for almost 2 hrs ng nag follow up ako sa nxt pt schedule ko na daw. I waited more than a month para sa theraphy session first session ko pinababalik na lang ako kasi daw wala sumasagot sa asian asian life para sa approval. Super nakakagalit sayang pamasahe ko. Sayang oras at take note orthopedic patient ako.

The facility are ok. Same as well to the attending staffs. Thanks to Maxicare

No available doctor, staff said he will come @9:30. Not sure if morning or evening. Such a waste of time!

Very very poor customer service.

So i went there Sunday.I have cough,so I understand when they told me they can't have their doctors come face to face with a person who has any of the symptoms of Covid and that they would call me in 48 hrs. So far it's been 72+ hrs nobody had called or emailed me so now I realized it's just their way of refusing patients,you should have told me beforehand.

Pleasant staff

Super bagal grabe ☹️😴 forever waiting. 😔

Went here this week for my pre employment PE. Serbisyong totoo. Thanks MHC SMNE 😊

You're services is too poor , Its require how many days for me to get the lab test results. I can't even talk to your doctors too

Custiner care and site clinocs are not sync. Cust care will say that it's still open but once you arrvie at the clinic nutses will no longer accept you.

My mom had a checkup here using the healthcard I gave her (maxicare) and she was done in like 10 mins and the good part is they gave her new meds aside from what medical city is giving her the past few diagnosis

Its time the Government pays attention to Mental Health. Everytime I visit NCMH for consultation, I have to wait 5-6 hours before my name is called. Place is not well ventilated. You’ll come here to seek treatment pero you’ll lose your sanity on the way.

i want to report abuse patience i was confind there for 2 weeks and the food is only minimal and the gourds when you got there they will bit you up stroke you to death they will only help americans end those with welt but others they will get out there with troma i consider this hospital abuse but the gourds there have no respect sure they will feed you i saw with my on eye there trying to feed an old man end the old man dont want the food they put down the food end start beeting him off is that an hospital or a boxing for mental

Their service is awesome from the security and staffs and the doctors. They are very accommodating and will assist you from the very first to last. The place is also peaceful and clean. If you are experiencing mental and emotional struggles this is the right place for you, they will help you. The consultation and medications are all free. I can't believe there's a public government place like this.