Starbucks - Robinsons Manila

Cafe Coffee shop

One of the Most Reviewed Coffee shops in Manila


Address

L1 Midtown Wing, Robinsons Place, Ermita, Manila, 1000 Metro Manila, Philippines

Website

www.starbucks.ph

Contact

+63 2 8536 8069

Price rating

$$ $$

Rating on Google Maps

4.30 (1.5K reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 12:30 pm
  • Tuesday: 7 am to 12:30 pm
  • Wednesday: 7 am to 12:30 pm
  • Thursday: 7 am to 12:30 pm
  • Friday: 7 am to 1:30 pm
  • Saturday: 7 am to 1:30 pm
  • Sunday: 7 am to 12:30 pm

Featured Reviews


Frequently mentioned in reviews: coffee (24) good (15) Starbucks (14) Good (11) customer (10) nice (10) people (9) service (9) mall (9) crowded (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Go!!rilla T. 10 months ago on Google
    so many people in there. even if many customer they move so fast and always smile steff are awesome!!!! I will be there again!!
    4 people found this review helpful 👍

  • 4/5 Meow 1 year ago on Google
    Very ambient interior. You can opt for indoor or outdoor dining. Keypad for restroom code not working, codes printed on the receipt are useless, would defeat the purpose of exclusive use of restrooms for the customers who ordered any Starbucks orders.
    2 people found this review helpful 👍

  • 5/5 Kian V. 9 months ago on Google
    I went here past 10pm trying to grab a late night coffee and read some books, since it's Friday the crowd is expected. The service is exceptional for the fact that the lady ask me if I wanted to have my final order before they close the shop since I was to caught up with what I'm reading. I would definitely do it again, I enjoyed my stay and read my book peacefully.
    2 people found this review helpful 👍

  • 4/5 Karl “KL GROUP” L. 11 months ago on Google
    Love this, I found out that they stay longer to close every weekends. Additional Input: I take dine again after 10 Months, however, even regular days/Weekdays now are hard to find seat inside and too crowded, hope they can put more tables and reconfig the area, they have a lot customer and waited for more than 10mins for queuing to punch their orders.
    2 people found this review helpful 👍

  • 4/5 Zallei G. 1 year ago on Google
    The coffee is stii the best, the place is so unique and the dessert and sweets are so delicious.
    2 people found this review helpful 👍

  • 5/5 Precious L. 4 years ago on Google
    I loved their pink cup.. Lol
    1 person found this review helpful 👍

  • 5/5 Chih-Wei L. 1 year ago on Google
    Few starbucks have nitro cold brew, this one available. Good location, inside and outside mall both have the seats.
    1 person found this review helpful 👍

  • 1/5 Charles Edward C. 1 year ago on Google
    Full of bystanders. Bad Coffee. Bad Interior. Alfresco is awful. Wooden chairs and table aren't comfortable. Couches are just bad. Bad Bad Bad place.
    1 person found this review helpful 👍

  • 4/5 Kabola A. 1 year ago on Google
    Cool ambience. Relaxing. Not too comfy
    1 person found this review helpful 👍

  • 3/5 g p. 1 year ago on Google
    Latte and sticky cinnimon roll. Yummy I'm updating this review because the issue with this location is that if you come here within an hour of the mall opening, many people, not drinking coffee or eating, will hang out until the mall opens. Paying customers cannot get a seat.
    1 person found this review helpful 👍

  • 1/5 David 7 months ago on Google
    One of the worsts latte that I drank in my entire life, tastes like water with coffe with really small amount of milk
    1 person found this review helpful 👍

  • 1/5 Lhiya L. 7 months ago on Google
    2 times I experienced this. I simply ask for my take out food to put into 1 bag and they did just simply gave me the bag and not even assist me. How rude
    1 person found this review helpful 👍

  • 5/5 DL L. 2 years ago on Google
    Even their mini disposable cup is cute (and good quality), I - Other than that, the service is good. They make you feel welcome and don't compel you to leave after an hour (well, I only stay long if there are other seats free, too, tho so.... But still). They leave you alone and keep a friendly distance, and that's really great for me.
    1 person found this review helpful 👍

  • 3/5 Curious F. 7 months ago on Google
    Excellent staff, the best drinks but too many seats are taken by “ladies of the night “ plying their trade here. They don’t buy anything. They just hog the tables hawking their “trade” to passers by. Perhaps management should intervene.
    1 person found this review helpful 👍

  • 5/5 Janel ashley G. 2 years ago on Google
    I like the baristas theyre very nice 😊

  • 5/5 Ann D. 4 years ago on Google
    Neat place and enthusiastic crew

  • 2/5 Nathan 2 years ago on Google
    This is far the worst purchase I made from Starbucks, and probably my last. We bought a "Caramel Macchiato and Caramel Frappuccino" at almost 9:00pm. The beverage was so dull and untasteful that we almost thought that they gave us leftovers since it's almost mall closing time. Our coffee at home taste better to be honest. I hope they work on this type of attitude to customer who does take out at closing hours.

  • 4/5 Valerie Shayne O. 2 years ago on Google
    A bit crowded, but i think normal for a Starbucks. Sad though that most of the electric plugs are not working. The staff are efficient and friendly :)

  • 5/5 Vanessa V. 2 years ago on Google
    Social distancing is implemented, so expect lesser seating indoors. Best to follow their markers, if it says DON'T SIT HERE, then don't.

  • 4/5 Paolo C. 2 years ago on Google
    Go to place to get your dose of caffine, but not to chill and relax.

  • 5/5 Jonas Francis B. 2 years ago on Google
    Just like any other SB, with alfresco sitting.

  • 5/5 Ma. Teresa A. 2 years ago on Google
    Beat the summer heat..... Sunshine Pineapple Oolong...

  • 5/5 Mari R. 4 years ago on Google
    Service was fast and the employees are courteous.

  • 5/5 Florence A. 4 years ago on Google
    Cozy, loved the vibes and the music. Friendly staff and nice restrooms

  • 4/5 Delphine L. 4 years ago on Google
    (Translated by Google) A safe bet, very good snacks, nice to spend time there, too bad the toilets were closed when I went there! (Original) Une valeur sûre, très bons encas, agréable d'y passer du temps, dommage que les toilettes aient été fermés quand j'y suis allée !

  • 5/5 Peter Quezon (. 2 years ago on Google
    When even my daughters and I go to Robinson it nearly impossible not to stop by Starbuck get a cup of Cafe Americano or a Latte. They have delicious sandwiches and cakes to go with their flavourful coffee. This place is one of our favorite tambayan or a place to study or read.

  • 3/5 Lord D. 2 years ago on Google
    A coffeeshop without free wifi(-1). Also, they would ask you to throw your stuff on your own (-1). Everything else is good, but those stuff above ruins the definition of a perfect coffee shop.

  • 1/5 Robee T. 2 years ago on Google
    An incident occured on the 6th of January 2022. I had it reported to their Customer Service Hotline the following day and was given a Reference Code (K08A003). On the 10th of January 2022, I made a follow-up and was asked to go back to Rob Manila to claim the 3 Missing Electronic Stickers for the planner. However, on the 11th of January 2022, their Baristas made us feel that it was our fault the fact that it was them who made a mistake 5 days before we were asked to return to have things corrected. They apologized but still put the blame on us. What a shame!

  • 5/5 cher r. 2 years ago on Google
    Great place to have coffee because they have an enclosed area and al fresco. Plus, it has its own opening to the mall. Easy access!

  • 3/5 Cleb Anthony F. 1 year ago on Google
    Staff very courteous, al fresco available.

  • 5/5 Sarah G. 1 year ago on Google
    Good place for meet ups. It's a bit crowded but other than that, everything's fine.

  • 4/5 Garry B. 1 year ago on Google
    Good coffee. Good food. Clean comfort room. Usually packed with people in the air conditioned area.

  • 5/5 Claudine M. 1 year ago on Google
    One of my go-to Starbucks branches whenever I'm around Taft or generally Pedro Gil area. It can be crowded depending on the hours. Service is great and the baristas are friendly.

  • 5/5 F 1 year ago on Google
    Very nice coffee as always great atmosphere and they open late. Many people go here and stay inside and outside. Be careful and watch your stuff if you are sitting there. Don’t leave your belongings.

  • 3/5 Hi M. 1 year ago on Google
    Food quality is okay, the same as any other starbucks branch. What I dont like about this branch is the amount of people that's always in it. I mean, it's not their fault of course but this is just a heads up for those who want to to relax and have a quiet time reading or whatever. You wont get it here cos it's always crowded. It's a challenge to get seated inside but the arrival of order is fast. If you're waiting for your car to arrive, this is a good place to wait since they have tables and chairs outside. If you're just planning to hang out and relax, you can visit the other branch in the middle of the mall; 1st flr, beside the escalator.

  • 4/5 Joshua 1 year ago on Google
    Always bustling in this branch so Food and Service was fast but it's hard to feel safe as the outside and inside of the mall is connected through Starbucks so unncessary foot traffic is expected

  • 5/5 PeiAnn L. 1 year ago on Google
    Me, my husband and our daughter had a quick visit in this place. We were so tired that time and wants to sit outside while waiting for our order. Gladly one of tbeir personnel assisted us, waited and serve our order. Kudos to your people Starbucks, ❤️❤️❤️

  • 1/5 Bradley E. 11 months ago on Google
    This is the only place we used our credit card while in Manila and our card got compromised. Also they only have public wifi which is hit or miss and it's always full of people just sitting inside for free A/C Very annoying.

  • 3/5 Louie L. 10 months ago on Google
    Confusing there is another Starbucks in pedro gil cor Roxas blvd

  • 5/5 Adeel F. 10 months ago on Google
    Ayra on the service counter is the best with her customer service I have found in Manila. She is so polite helpful and respectful with great smile she makes the day and coffee worth a lot more. I am from customer service background and do not get impressed very easily but I am very impressed by her Very well deserved 5star rating Ayra Well done keep up the great work 👍

  • 5/5 نبيل �. 4 years ago on Google
    Nice place where you can spend a good time

  • 3/5 nick s. 3 years ago on Google
    Crew too polite and too scared they'll die of covid19. So expect long lines cause they move like your granny

  • 5/5 Alfred A. 3 years ago on Google
    Fast. Friendly and Reliable.

  • 5/5 MC V. 3 years ago on Google
    Very good

  • 5/5 Jennifer A. 3 years ago on Google
    Good service...as expected from a Starbucks store

  • 5/5 Ruel Taurus M. 3 years ago on Google
    Great coffee

  • 4/5 Janelle 3 years ago on Google
    no cr

  • 4/5 haru h. 3 years ago on Google
    (Translated by Google) Either Ermita or Malate in Manila? I'm not sure because I went to both, but the customer service of the clerk is good! (Original) マニラのエルミタかマラテのどちらか?どちらも行ったので定かでは無いが店員の接客は良い!

  • 4/5 T S. 3 years ago on Google
    (Translated by Google) Starbucks coffee is everywhere, so I don't think it needs any explanation. The taste is delicious and the interior is stylish. There are no poor people, so you can spend your time with peace of mind. Nowadays, Starbucks is available everywhere in the Philippines, so it would be nice if there wasn't a great deal. (Original) スターバックスコーヒーはどこにでもあるのでとくに説明はいらないと思う。味もおいしいし内装も洒落ている。貧乏な人もいないので安心してゆったりと過ごせる。今ではフィリピンでもどこにでもスターバックスはあるのであんまりお得感のようなものはないがあればあるでいい。

  • 4/5 JEREMIAH S. 3 years ago on Google
    (Translated by Google) The store for a mall is quite small. Good lng sya for your to go coffee needs :( So if you need a place to relax opt to go to a larger SB place :) (Original) Medyo maliit yung store para sa isang mall. Good lng sya for your to go coffee needs :( So if you need a place to relax opt to go to a larger SB place :)

  • 5/5 Drin 2. 3 years ago on Google
    Nice starbucks

  • 4/5 lotus s. 4 years ago on Google
    Good customer service. Shop overlooking Manila bay. Not too crowded. Good choice of food and coffee. Nice quite ambience.Seems to have lot of students taking up space. But not hard to find a place to sit. I went around 4 .30 pm.

  • 5/5 Mona M. 3 years ago on Google
    Very good service.

  • 1/5 Alexander S. 4 years ago on Google
    On 12 March 2020 evening, I couldn't buy a cup of brewed coffee, because the drip brewing machine was broke. Never encountered such occurrence in decades of patronage to hundreds of stores in multiple countries. No pour-over capable cone or backup machine. (French-press pot was alternative.) But, there's a sign for freshly brewed coffee. SMH... Corporate executives take note and fix ASAP!

  • 4/5 Bernadette Y. 3 years ago on Google
    Their frozen beed is good. They have complete array of Korean products.

  • 5/5 CJ S. 4 years ago on Google
    The staff was great! They were warm and they're good at their craft. From there you'll be able to see the sunset, but better if you cross the street and sit at the boardwalk to get a full view.

  • 4/5 Alegria O. 3 years ago on Google
    Actually nice. Not too crowded.

  • 3/5 Lane L. 3 years ago on Google
    It's your usual Starbucks coffee. I loved the Oatmilk flavor but it was just a special featured drink that's not available anymore. The problem in this branch is the restroom which is not provided.

  • 4/5 Edison M. 3 years ago on Google
    Starbucks is nice place to visit it is clean and tidy and good security

  • 5/5 May A. 4 years ago on Google
    Love their warm services 💋

  • 4/5 Nikolaos K. 4 years ago on Google
    Clean place, variety og coffee

  • 5/5 mostafa K. 4 years ago on Google
    Good good luck

  • 4/5 sin -. 4 years ago on Google
    (Translated by Google) Dark mocha frappuccino tall size P180 ≒ 360 yen. The charging outlet is located below the seat. You can get a code that allows you to use the rest room when you purchase the product. Take a break in the evening and watch the sunset in Manila when the overseas street in front of you turns orange around the sunset time. (Original) ダークモカフラッペチーノ トールサイズ P180≒360円ほど。充電コンセントは座席の下の方にあります。商品買い上げでレストルームを使用出来るコードを貰えます。 夕方休憩しながら日の入り時間くらいに目の前の海外通りがオレンジになったらマニラの夕日を眺めに行きましょう。

  • 5/5 Sharish C. 4 years ago on Google
    Best place to drink coffee

  • 2/5 Bruce C. 4 years ago on Google
    I don't do Starbucks any longer. Corp is out of touch with reality.

  • 1/5 Gian C. 4 years ago on Google
    (Translated by Google) Sb card not working daw pero pag pina double check mo okay naman (Original) Sb card not working daw pero pag pina double check mo okay naman

  • 4/5 yoichi s. 4 years ago on Google
    (Translated by Google) Spacious, good scenery, Wi-Fi (Original) 広い 、景観の良さ、Wi-Fiがある

  • 4/5 Ella F. 4 years ago on Google
    nice for ppl who wants to chill but not for studying

  • 5/5 Kris Mae C. 4 years ago on Google
    Perfect coffee as always

  • 5/5 Vince A. 3 years ago on Google
    Best brewed coffee in town. The food and beverages are a bit pricey tho... But the quality of the product will tell y'all why. 👌😅

  • 3/5 Adrian Paul L. 4 years ago on Google
    (Translated by Google) Very nice place but the one thing that I DON'T like here is that night their CR is no longer available due to water interruption. Hopefully they can make a way for them to have water inside so the customer will not go out to find a CR, not the customer's fault so there is no water. Just saying. (Original) Very nice place pero the one thing that i DON'T like here is pag gabi na hindi na available yung CR nila due to water interruption. Sana naman sila na gumawa ng paraan para may tubig sila sa loob hindi yung lalabas pa yung customer para maghanap kung saan pwede mag CR, hindi naman kasalanan ng customer kaya walang tubig. Just saying.

  • 5/5 Masa S. 4 years ago on Google
    (Translated by Google) very good (Original) とても良い

  • 5/5 일본타도 4 years ago on Google
    (Translated by Google) Most popular coffee shop (Original) 가장 대중적인 커피숍

  • 4/5 depik b. 4 years ago on Google
    Nice to see Starbucks after traveling from Canada.

  • 4/5 Robinson Lee Sa J. 4 years ago on Google
    Nice view , but many people ..

  • 4/5 boas k. 4 years ago on Google
    (Translated by Google) Good cost performance (Original) 가성비 좋아요

  • 5/5 jeccust L. 4 years ago on Google
    Love this classy cofde shop

  • 5/5 Gila Arayan Cain K. 3 years ago on Google
    Delicious coffee


Call +63 2 8536 8069 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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