1/5 Joanna C. 5 months ago on Google
I'll
be
relaying
facts.
What
we've
experienced.
2
female
waitstaff.
Both
short
haired.
One
has
eyeglasses.
One
doesn't.
1.
It's
our
first
time
to
visit
Toby's.
We
assisted
ourselves
to
a
seat.
Short
haired
woman
waitstaff
-
I
Asked
for
a
menu.
Said
we
should
order
in
the
counter.
Asked
if
we
could
keep
an
open
tab.
Said
we
couldn't.
We
complied.
2.
Ordered
potato
chips
so
we
could
have
some
finger
food
while
waiting
for
our
mains.
Asked
for
mayo,
said
there's
only
ketchup
3.
Checked
if
anyone
is
around
the
dining
area.
Lahat
nasa
bar/counter.
Went
to
the
woman
w
eyeglasses.
POLITELY
Asked
for
the
lady
in
eyeglasses
to
take
a
picture
for
us.
She
EXACTLY
said,
"Ahhh.
Picture....."
in
a
voice
that
is
not
sure
if
she's
happy
to
assist
or
not.
While
she's
taking
a
picture,
there's
a
"face"
from
her.
Afterwards,
I
said
thank
you
miss.
NO
RESPONSE
MADE
FROM
HER.
4.
Food
was
served.
We
asked
for
extra
tissue.
The
reason
we
asked
for
tissue:
sa
isang
table,
tatlo
kami.
At
isa
lang
ung
can
of
utensils.
Sa
isang
can
of
utensils,
ISA
LANG
UNG
TISSUE.
Ang
ginawa
ni
Ms.
Short
Hair,
kumuha
ng
isa
pang
can
from
other
empty
table.
Total
of
2
cans
sa
table,
2
PIECES
OF
TISSUE
NAPKIN.
We
ordered
dishes
na
slightly
oily/oil
based.
KAILANGAN
PO
NAMIN
NG
TISSUE
PARA
SA
TATLONG
TAO
THAT'S
WHY
WE
ARE
POLITLEY
ASKING
5.
I
asked
for
hot
sauce,
salt,
and
pepper.
Sabi
ni
Ms
Eyeglasses,
may
iba
pa
po
kayong
kailangan
para
mabigay
ko
na?
I
said,
yes,
another
bottle
of
water
please.
Mind
the
tone
and
face.
You
can
check
it
sa
cctv.
(sa
tono
ng
salita
and
facial
expression,
it's
like
her
subtle
way
of
saying,
may
iba
pa
ba
kayong
inuutos?
Nakakaabala
kayo
eh.
-
Ganyan
ung
naramdaman
namin.
It's
not
us
being
sensitive.
It's
us
feeling
na
hindi
kami
welcome)
6.
Several
foreign
guests
arrived.
They
said,
"Good
morning"
with
a
wide
smile
in
their
faces.
Pero
nung
kami,
Wala
kami
nakuhang
smile
and
greeting.
7.
The
foreigner
behind
us
billed
out.
Bill
was
given
to
their
table.
And
we
said
to
ourselves,
kala
ko
ba?
Pay
as
you
order?
In
summary,
we
felt
like
minamata
ng
dalawang
waitstaff
nyo.
We
felt
there's
no
fairness
sa
pag
trato
ng
guests.
Leading
to
subtle
rudeness.
Ung
kasama
ko
wants
to
ask
for
more
ketchup,
PERO
NAHIYA
NA.
Kasi
parang
nakakahiya
naman
na
talaga
mag
ask
ng
dining
needs.
To
think
there's
even
service
charge,
tapos
ganito....
What's
my
purpose
why
I'm
relaying
these:
1.
First
time
namin
maexperience
na
"matahin".
May
we
ask
why?
Kasi
ba
filipinos
kami,
or
hindi
kami
regulars,
or
hindi
kami
foreigners?
Kasi
ba
we
looked
casual
and
simple?
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