Our Lady of Lourdes Hospital image

Our Lady of Lourdes Hospital

General hospital โ€ข Private hospital

๐Ÿ˜  If I had a choice I would give them NO stars at all. My uncle is staying at this hospital and they stopped giving him his medicine because the hospital thinks we wonโ€™t pay them. I have never heard of any hospital that would actually do that to someone thatโ€™s getting treated and who is sick. The job... People often mention hospital, nurse, doctor, doctors, nurses, emergency, staff, patient, room, blood,


Address

46 P. Sanchez St, Santa Mesa, Manila, 1000 Metro Manila, Philippines

Website

www.ollh-manila.com

Contact

+63 2 8716 3901

Rating on Google Maps

3.20 (223 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (70) nurse (53) doctor (38) doctors (29) nurses (26) emergency (25) staff (23) patient (22) room (20) blood (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 C A. 3 years ago on Google
    This is a horrible hospital. My mother was brought here as we suspect she had a stroke. In the emergency room, they said we needed to put her in the icu and pay 50 thou up front even without the proper diagnosis. Then we decided to do so, but to our unbelievable surprise, we were told there is no icu available. Even in her uncertain condition at that time, they discharged her without any help to transfer and referral to other hospitals which is their moral obligation. We had to navigate numerous hospitals up to the early hours of the morning while my mother was in an ambulance to find one that could accommodate her. She is now in a proper outstanding hospital and their diagnosis proved Lourdes Hospital's ER diagnosis totally wrong! Moral of the story, there are numerous hospital with more credibility and compassion than this hospital you can send your sick relatives to. This hospital is like a leech sucking the lifeline out of your pockets! And the least to say, If I'm able to not put even a single star rating on this horrible institution, I would as they don't even deserve even a single one at all!
    12 people found this review helpful ๐Ÿ‘

  • 1/5 Maureen T. 2 years ago on Google
    If I had a choice I would give them NO stars at all. My uncle is staying at this hospital and they stopped giving him his medicine because the hospital thinks we wonโ€™t pay them. I have never heard of any hospital that would actually do that to someone thatโ€™s getting treated and who is sick. The job of a hospital is treat and save lives not to kill them by stopping the treatments or any medication they are receiving. This hospital cares more about money than the actual patient itself. They lack customer service and itโ€™s so hard to get ahold of someone to talk to ask about a question. If you want to get better treatment I suggest you find some where else to go!!!!
    12 people found this review helpful ๐Ÿ‘

  • 1/5 Armson P. 1 year ago on Google
    1 star is too much for this hospital. They deserve zero. But I need to put one in order to write my experience. My partner was rushed to the hospital as he was bitten by a dog on his face. He was very bloody and had wide open wounds. Then he was only asked to stay at the waiting area which is also the parking area as they need to contact Maxicare First before attending. REALLY? CHECKING FIRST IF MONEY WILL SURELY BE TRANSFERRED BEFORE ATTENDING TO SOMETHING EMERGENCY? Like if in any case the Maxicare will not cover, then we will pay! But you have to attend to something that is emergency. My partner waited for almost 1 1/2 hour bleeding outside. THIS IS NOT A HOSPITAL, THIS IS HELL!
    11 people found this review helpful ๐Ÿ‘

  • 1/5 cherry-amor c. 2 years ago on Google
    I won't give any stars to this hospital. but in order to post, you have to give them a star. March 30 2021, we took our dad to this hospital due to an emergency, he was saying that he had difficulty in breathing. He went to see his doctor March 29, 2021, and asked if he needs to get swab test, but he was advised not to, as it will give more stress to him. March 30, 2021, my dad's (a senior citizen) oxygen level dropped to 62, but they refused to admit him (when the DOH had already mandated hospitals to admit patients who are critical). They said they were fully booked. When in fact, I personally saw the nurses in the emergency room sleeping while on duty. We reached our doctor to help us with the admission but they ignored us, saying that they cannot do anything "Tignan mo si Claire Dela Fuente, o wla din, wala kaming magagawa diyan." Those were the exact words. We requested another doctor for assistance and we were allowed to enter the emergency room. Because it was covid, he was isolated from us and we were not allowed entry to the emergency room. When my father was there, no one helped him, no one assisted him, he wanted to go to the bathroom but no one assisted him, so he went to the comfort room on his own. The emergency room people on duty on March 30 to 31, 2021 (pm to morning shift), mocked and insulted him, saying "Itong matandang to!" Hoi tanda!" My dad was maltreated by the nurses and residents on duty. I also noticed blood spill on his veins (you can clearly see that they took some blood samples from him without care). Tapon tapon un dugo sa ugat niya, he had bruises. The people in the emergency room told me that they gave my dad some medicine, but when I asked my dad he said they didn't give him any. Me on the otherhand was also insulted by the nurse on duty on those dates, saying that "hindi kayo dapat nandito." "Dapat nakatutok ka sa internet at maghanap ng hospital! hindi kayo dapat nandito!". The nurse also told me to get all the test results even if they were incomplete. My dad died. I hope the emergency room staff on duty on March 30 to 31, 2021, are happy living with no conscience.
    10 people found this review helpful ๐Ÿ‘

  • 1/5 Gaby G. 5 years ago on Google
    This hospital is mostly made up of incompetent nurses. If a patient ask about the medications, most won't be able to answer it. Some just pass the bulk to doctors. Some nurses have never even once tried to insert an intravenous line. Around 80% of the employed staff have connections inside the hospital or at the city hall. Frankly, the process of application is based on who you now. It is an open secret that the chief nurse and even the director have relatives or friends who they 'recommend' to be promoted even if they don't have deserve it. End up, poor nursing service to patients.
    9 people found this review helpful ๐Ÿ‘

  • 1/5 Maria Erika P. 1 year ago on Google
    Day time Guard at the main building was unreasonably strict and rude. He saw me exiting the main building to get my toddler's clothes "Admitted Patient" at the parking lot but he refused to let me in again just because I left my vaccination card inside our admitting room even tho I have my e-triage. Had to call my husband to have him videochat and show it to the guard via messenger. No consideration at all. Sabi niya "hindi pwede" at hindi na ko pinansin kahit nakita niya ko na kalalabas lang. Are they trained like that?
    9 people found this review helpful ๐Ÿ‘

  • 1/5 Michelle D. 4 years ago on Google
    (Translated by Google) I was rushed to Lourdes Hospital last Sunday March 26 around 3am. I'm the only patient in the emergency lobby I'm having a hard time to walk because of terrible headache due to high fever. The nurse in-charge checked my temperature she said "ay Ma'am high po fever nyo. So I told her yes nurse please make me shiver. After filling up the form, upon initial check up the nurse said Ma'am then she told me they need to get my urine sample i said yes even if i was really hard to walk, after that i gave it to her then she told me to sit down first. I told the nurse, Nurse was so tired that I couldn't stand and could walk and then she got a wheel chair for me to help me sit down and then she would take me to one of the emergency room beds. side to my nurse and doctors area I saw all of them holding all their cellphone busy they were busy ... (tsk..tsk ..) Then when we got to the bed area the nurse said just wait Ma'am. blanket even though the nurse knew I was shivering in the cold. Neither did I see a nurse asking for a blanket. a came Dra. I am very sure He was one of the Dr.'s I saw holding my cellphone when I passed by in their station (check your CCTV) so DRA. Examine my condition then she said I will let nurse give you medicine for high fever. Then I told here yes DRA.please I'm not that good. (by the way im with my 5yrs.old son only because my husband is abroad) Then after I check he said he will wait for your urine and blood test. Then he'll come back. Then came the nurse who was holding my urine I said Mam when he came to get the blood test you gave him for them. After a few minutes came the blood test after I told the nurse I gave you my sample for once. Ay Ma'am's reply We don't take blood only .. I said Ms. the nurse told you I was going to give it and then they didn't want to take it ... if you don't want to please approach the nurse in the reception area he said he seems to have just taken them too. 4:30 am I'm done with my urine and blood test. So I need to wait 1 1/2 hour for the result. I heard DRA.'s voice in my adjacent patient bec. I still haven't come to the medicine I am still chilling due to my high fever (can you imagine 1 1/2 hour they are not doing 39.5 my fever?) Then DRA. I said I didn't ask the nurse yet. I follow up. A few minutes also arrived. Thru IV when I couldn't see any nurse so they could remove the dextrose or what ... Then I wanted to go to the restroom without the nurse attached to my dextrose so I worked hard. Goodthing my passing guy guy he is old compared to the nurses I've encountered. He was very caring he helped me to stand up since I was still struggling and he even helped me going to the restroom and going back to my bed. He also helped me with my dextrose bec. my blood that he was saying why was not removed yet. He is very caring that should be the attitude of the other nurses. I fell asleep after an hour before Dr. I thought the result was only 1 1/2 hours? Pass 7am my arrived Dr. He is no longer DRA. Did he say he'll come back after the result? What kind of service do you have? That's why its called emergency but your nurses and Dr.'s relax all relax? Would you like that patient to die before you can easily? Check your CCTV who is on duty that day. Hopefully it won't be repeated with other patients. (Original) I was rushed in Lourdes Hospital last Sunday March 26 around 3am. I'm the only patient in emergency lobby I'm having a hard time to walk because of terrible headache due to high fever. The nurse in-charge checked my temperature she said "ay Ma'am mataas nga po fever nyo. So I told her yes nurse please diko na kaya nanginginig nako. After filling up the form, upon initial check up the nurse said Ma'am upo muna kayo ha wait lang po. Then she told me they need to get my urine sample i said yes even if hirap na talaga ako to walk. After that i gave it to her then sinabi nya mam upo muna kayo. After a few minutes sabi ko sa nurse, Nurse diko na kaya nag chill nako hindi nako makatayo and makalakad then she got a wheel chair for me tinulungan nya ko umupo then ihahatid na nya ko sa isa sa mga bed ng emergency room. When we passed by on the left side sa my nurse and doctors area I saw all of them holding all their cellphone busy na busy sila... (tsk..tsk..) Then pagdating namin sa bed area the nurse said paantay lang po Ma'am. Humiga ako walang blanket kahit alam ng nurse na nanginginig ako sa lamig. Wala ako makita ni isang nurse manghihingi sana ako ng blanket. Maya maya dumating si Dra. I am very sure Isa sya sa mga Dr.'s na nakita ko na my hawak ng cellphone when I passed by in their station (check your CCTV) so DRA. Examine my condition then she said I will let nurse give you medicine for fever kase mataas na. Then I told here yes DRA.please Hindi ko na kase kaya. (by the way im with my 5yrs.old son only because my husband is in abroad) Then after nya ko ma check she said will wait for your urine and blood test. Then babalik daw sya. Then dumating yung nurse na my hawak ng urine ko sabi nya Mam pag dumating yung kukuha ng blood test bigay nyo napo into sakanila para Sabay na. After a few minutes dumating na yung kukuha ng blood test after sabi ko nurse bigay ko daw sa inyo yung sample ko para sabay na daw. Ang sagot nila Ay Ma'am Hindi po kami kumukuha nyan blood lang po.. Sabi ko Ms. sabi ng nurse sa inyo ko daw ibigay then ayaw nila kunin... I waited sabi ko nalang Ms. kung ayaw nyo can you please approach nalang the nurse in the reception area sya kase sya nag sabi then parang napilitan lang sila kinuha din nila. 4:30am I'm done with my urine and blood test. So I need to wait 1 1/2 hour for the result. I heard DRA.'s voice sa katabi kong patient bec. Hindi pa din dumadating yung medicine I am still chilling due to my high fever (can you imagine 1 1/2 hour wala sila ginagawa 39.5 na my fever?) Then DRA. Said ay mam kanina ko pa ni request sa nurse wala pa din. I follow up ko. A few minutes dumating din. Thru IV nung tapos na I cannot see any nurse para sana they can remove na yung dextrose or what... Then I wanted to go to the restroom walang nurse nakakabit yung dextrose ko so hirap ako kumilos. Goodthing my dumaan na guy nurse he is old compared to the nurses I've encountered. He is very caring he helped me to stand up since hirap pa nga ako he even assist me going to the restroom and going back to my bed. Tinulungan din nya ko with my dextrose bec. my blood na he was saying bakit hindi pa daw tinanggal. He is very caring dapat sana ganun ang attitude ng ibang nurse nyo. Nakatulog nako after an hour wala pa bumabalik na Dr. I thought 1 1/2 hour lang ang result? Pass 7am my dumating na Dr. Hindi na sya si DRA. Na sinabi nya babalik after the result? What kind of service you have? That's why its called emergency pero mga nurses nyo and Dr.'s relax na relax lahat? Gusto nyo at a mamamatay na yung patient bago kayo mag madali? Check your CCTV who is on duty that day. Sana wag maulit sa ibang patients.
    8 people found this review helpful ๐Ÿ‘

  • 1/5 Rye Z. 5 years ago on Google
    Doctors are always late. The worst is more than an hour late.
    8 people found this review helpful ๐Ÿ‘

  • 1/5 Helen B. 4 years ago on Google
    What is your Hot line? I have been trying to call all morning - checked all possible numbers in the internet and they are not working. According to the internet - your trunk line is 524-6061; 524-6062, 524-6063. In the Event of Emergency - you cannot be reached?
    7 people found this review helpful ๐Ÿ‘

  • 5/5 jedd t. 2 years ago on Google
    I was just confined here last week and I really appreciate the team and staff for all of their efforts beyond their calling. I really like the way they connect with the patients since PR is not a skill that can be taught. From the doctors, nurses and staff we truly apppreciate you. I pray that your families are always safe during this trying times and I wish you all the best.
    7 people found this review helpful ๐Ÿ‘

  • 5/5 Jocelyn S. 5 years ago on Google
    Very Good Doctor Juanita Lee. Thank you for my surgery done October 2015. The nurses and very kind.
    6 people found this review helpful ๐Ÿ‘

  • 5/5 Cathy Mae C. 1 year ago on Google
    The process flow is easy to understand, there are guards and staff in every area so you can ask directions, etc. The also have clean washrooms. I went there to see an ophthalmologist and got treated nicely. One more thing is they are HMO affiliated so I only paid the eye drops for my eyes and zero doctors fee! .
    6 people found this review helpful ๐Ÿ‘

  • 1/5 Denise L. 2 years ago on Google
    Patient was an outpatient but nurses were unorganized, there was no one attending the front desk. Processing took more than expected, Surgeon left without saying a word on how the surgery was and why it took longer than expected. Discharge was worse making us wait just because of a clearance from a Doctor who is juggling multiple patients.
    6 people found this review helpful ๐Ÿ‘

  • 5/5 Guia L. 5 months ago on Google โ€ข 101 reviews
    I was surprised with their service. I was hesitant going here at first, from the guards, to the nurses, the ER docs. They are all outstanding! The service provided can be tertiary hospital levels. Kudos to the Pedia ER docs, IM doc for helping me and my little one. The hospital is also renovated. Well lit, clean, room temp is also okay. Thank you OLLH!

  • 2/5 Maria M. 6 years ago on Google
    I went to the Maxicare office around noon and there were plenty of patients inside. I wanted to have my eyes checked by Dr. Hizon and they just said they do not have a Dr. Hizon. I hesitated and asked again but received the same tart response. I suppose the secretaries were irritable because there were plenty of patients in the room. However, they could have been more accommodating. If I need medical help, I would want those I get to interact with to be nicer or courteous at least. Besides, if they did not want to attend to many patients, why bother work in a clinic? Also, the corridors where the doctors' clinic are felt stiflingly hot. You'd probably feel more sick than hopeful while waiting for your doctor.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Just V. 4 years ago on Google
    (Translated by Google) No one knows nurses, worst customer service, no money nurses like no educated ones, not recommended, money and pay in private private hospitals just because it's hard to beat their loved ones (Original) Walang alam na mga nurse, worst customer service, walang kwentang mga nurse na parang walang mga pinag aralan, not recommended, kubg may pera at pmbayad sa private private hospital na lang kesa dito maaga matitigok mga mahal nio sa buhay
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Nhej j. 5 years ago on Google
    (Translated by Google) Doctor is very impressed with OB ER .. Alam nmi. We need but maybe you'll have to ask or talk you always angry at the patient and do not care ... We are looking forward to giving you a chance to spend a lot of time .., not to mention..Dr. Baby Elizabeth .. You're still in love, you're just a little .. But your voice is like a dragon, .. If it's not fun to work in you, you're not a complainant and shouting ... I'm thankful for an OB that's so kind. ., higher doctors are more kind than dra. Baby elizabeth .... Hopefully you will change your life .., you too. (Original) Napaka impakta ng Doctor sa OB ER.. Alam nmi. Kami nangangailangan pero sana maging mayos naman kayo magtanong or magsalita lagi kayo galit sa pasyente at pabalang... Tao kami humarap sana magpakatao ka din kung umasta..,hindi balasubas..Dr. Baby Elizabeth.. Maitsura ka pa man din, maliit ka lang.. Pero ang boses mo parang dragon,.. Kung hindi kana masaya sa trabaho nasa sayo hindi ung puro ka reklamo at maninigaw... Thankful ako sa isang OB napakamabait nya..,mas mataas ung doctora na yun na mabait kaysa sa dra. Baby elizabeth....Sana magbago ka baka makarma ka nyan..,ikaw din.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 brad c. 5 years ago on Google
    (Translated by Google) Worst ever that OB ER is wrong prescription given food stewed fish fish which is left alone shouting nurse and doctor beside me said favored misis Nya home said not yet born un at home giving birth (Original) Worst ever yang OB ER mali pa reseta binigyan ng pagkain nilaga tapos isda laman anu bka tira tira naninigaw na nurse at doctor ung katabi ko sabi naglalabor na misis Nya pinauwi sabi hindi pa manganganak un sa bahay nanganak
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Shi Pauline P. 7 years ago on Google
    (Translated by Google) Bargain bill. I call for patient transfer should the case be answered without any room under renovation. The nurse even talked to me. In other words, it is noteworthy that there are dw patients in the wards in any case. My hospital is dirty. (Original) Napakawalang kwenta. Tumawag ako for transfer ng patient sana kaso ang sagot lng sakin wala dw kwarto dhl under renovation. Npaka rude pa ng nurse na nakausap ko. Ang sabi pa, halo halo na dw mga patient sa mga ward kahit anong cases. Npakaduming ospital nman nun.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Gloria O. 8 months ago on Google
    Unfortunately the worst nightmare me & my family experienced with this hospital. We lost my husband under their care with so many negligence on their part. Even after the death of my husband, they still gave us a very hard time to get his death certificate when it was also their fault & wrongdoing. I need to experience a very stressful day with them while we are mourning for our loss & need to make a threat that will file a complaint before they released his death certificate. With them it is all money, business & no compassion at all with their patients. I think a very thorough investigation is needed.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 E V A. 4 years ago on Google
    (Translated by Google) Sorry for the management, we had a terrible experience of admitting to you my sister: '(Over pricing, incorrect billing and inaccurate payment details, so everyone who goes here please double check the billing, ewan They are annoying, I have never seen my sister's doctor but charge 20k to us .. then it has been a long time to provide a medical abstract, the hardships of doctors do not show us super dis appointed. (Original) Sorry for the management, grabe yung experience namin ng na-admit sainyo sister ko :'( Over pricing, mali mali sa billing at hindi accurate mga details nang magbayad na,, kaya sa lahat ng magpunta dito please double check yung sa billing, ewan nakakagalit kasi sila, tapos never kong nakita yung doctor ng ate ko pero naningil ng 20k sa amin.. tapos ang tagal pa magbigay ng medical abstract, ang hirap ng mga doctors hindi nagpapakita super dis appointed kami. :( :( hayssss
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Kel D. 4 years ago on Google
    Service is slow and the people are very rude
    4 people found this review helpful ๐Ÿ‘

  • 1/5 mela J. 5 years ago on Google
    Not satisfied on their services.
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Bong ๏ฟฝ. 1 year ago on Google โ€ข 25 reviews
    OLLH is easy ti find, just right beside the road if Sta. Mesa. Sure na di mo ito malalampasan ๐Ÿ˜‰ then 50mtrs away lang sa nearest Mercury Drug. Has a wide area for their Triage prior to admittance, has a lot of parking space. They also have a separate open area space for covid lab test, just in front of the Main Bldg. Nursing Staff & ER doctors are helpful and accommodating to the patients needs. The security guards are all smiles to help pag naliligaw kayo โ˜บ๏ธโ˜บ๏ธ kung saan pupunta. They do accept almost all the Medical Card providers. Hope this helps. Stay safe to all. ๐Ÿ˜Ž
    2 people found this review helpful ๐Ÿ‘

  • 2/5 ZeeM P. 1 month ago on Google โ€ข 41 reviews New
    Be careful when applying IV to toddlers. Wrap it woth diaper protect it from the child's curios hand. They can pull it off and bleed. Nurses be mindful.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 April M. 4 years ago on Google
    Experience at the ER and its doctors was not nice.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Malou W. 7 years ago on Google
    Doctors and staffs were accomodating and hospitable, comforting place for both patients and guardians. Accessible for some reasons. God speed and continue your quality service :-)
    3 people found this review helpful ๐Ÿ‘

  • 2/5 Eazy A. 4 years ago on Google
    Lourdes is now no more than just an empty husk of the Hospital that I lovingly grew up in. You'd think that having a corporation take over would greatly improve a Hospital's standards, but there's barely any signs of progress here. Room rates have rocketed. The cheapest private rooms now cost almost triple the price with arguably less comfort: smaller TV's, cheap curtains, no more phones, ancient AC units, pungent comfort rooms, and you even have to bring your own towels now. She sure used to be one of the best Hospitals, value wise, but whoever took over here turned her into a pitiful cash cow. God I'll miss the sisters' management.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Jean-Louis L. 4 years ago on Google
    One of the worst hospitals here in the Philippines.
    3 people found this review helpful ๐Ÿ‘

  • 3/5 Fritzy Nicole M. 6 years ago on Google
    Hi Can you please add a active contact numbers.. for more helpful search on your site.. Thank you in advance for immediate action..
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Laurenz Luigi C. 3 years ago on Google
    Not really recommended to go here. I went in to have my flu like symptoms checked and because of COVID, I had to go to the emergency room. They did some test (xray, blood test and covid swab test). Up to here was quite okay, but they made us wait for more than 4 hours. Honestly, I felt sicker going out of this hospital than going in. Test results would also have to be picked up after a few days, which means you are either dead (over exaggeration) or almost cured of your sickness. There's also no online platform to claim test result which I think si important considering the times we are in.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Carlo U. 2 years ago on Google
    Waited 5 hours to get swabbed. Doctors were confused and nurses were disorganized. When I was about to have my doctor consultation the doctor said my x-ray was clear and no other findings were found but I haven't gone through anything yet, I was given medications to take after I got x-rayed but no other tests were done so I had this doubt and did not buy the prescription drugs I was told to buy because I'm not even sure if that will help me since the doctors were not even sure of what's happening. They don't know who came in first because I was with 3 other patients outside and they were given prescription drugs without further tests.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Jessy C. 1 year ago on Google
    Iโ€™m okay with this hospital actually. Clean and orderly. But of all the doctors I've been to are friendly and nice, but there's one doctor who's really very rude to patients. (the old eoman doctor who is in internar medicine morning schedule (MWF)) Actually !!! I hope you will give consideration to your doctor to treat the patient well. Very very rude and not good at all! We are getting sicker with her!!! I won't go back again!!!
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Miriam R. 1 year ago on Google
    Not recommend this Hospital if you need emergency care. front desk personel are not accommodating . waited for more than 2hrs outside just to wait for HMO approval before they can start treating you. iโ€™ve been to different hospital and this is the first time i had this kind of treatment. need to follow up multiple times. you look like a trash outside while your in pained!
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Mike R. 3 years ago on Google
    MY BROTHER DIED IN THIS HOSPITAL, WITHOUT US KNOWING IF HE IS COVID POSITIVE OR NEGATIVE.HE STAYED THERE FOR 4 DAYS STILL WE GOT NOTHING. WHEN IT COMES TO OUR BILL THEY ARE SUPER FAST AND THEY KEEP UPDATING US BUT WHEN IT COMES TO THE PATIENT WHEN ASKED, THEY KEEP POINTING OUT EACH OTHER AND PASS US TO ONE NURSE AND ANOTHER AND STILL GOT NOTHING. EVEN THE MEDICAL ABSTRACT THEY SUBMITTED IS INCOMPLETE THEY DIDNT EVEN STATED EVERY PROCEDURE STATED. SLOW SERVICE AND INCOMPETENT. SUPER EXPENSIVE HOSPITAL AND AT THE SAME TIME VERY POOR QUALITY CARE SERVICES. I DO NOT RECOMMEND. SUCH DISAPPOINTMENT.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Jane C. 3 years ago on Google
    The management as well as some healthcare providers are unorganized and unprofessionals. It is also very expensive and yet they don't provide good quality service. Waste of money, better go somewhere else.
    2 people found this review helpful ๐Ÿ‘

  • 2/5 RJ G. 4 years ago on Google
    annoying staff
    2 people found this review helpful ๐Ÿ‘

  • 1/5 zniper 7. 5 years ago on Google
    (Translated by Google) Mukang Money tong hospital na toh. Nidecline nila assistant we got from dswd and pcso. They want plain cash and pay. Regardless If you do not pay, they do not care. They will not charge you as long as you do not provide collateral. Too bad that hospital, should Lourdes Money Suckers not Hospital name net. (Original) Mukang Pera tong ospital na toh. Nidecline nila assistant we got from dswd and pcso. Gusto nila plain cash and ibabayad. Regardless Kung Wala ka pambayad, Wala silang pakialam. Hindi ka din nila ididischarge Basta Basta pag Wala Kang binigay na collateral. Matindi tong ospital na to, dapat Lourdes Money Suckers hindi Hospital name neto.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Christian G. 5 years ago on Google
    (Translated by Google) This hospital is not good hospital: Why 1st I went to the hospital to get a boil or a nurse waiting for 3 hrs for a doctor first thing first I asked the doctor if he could get it on my ear but the doctor give me technical staff that only doctor can understand and i paid 500 peso for consultation that he did not do. I just told her that I'm not aasist from the very start so I'm going to leave. The consultation fee that we got from where we talked about it and I'm feeling that I holdup. This is not right and I feel like I'm going to chase the number of patients with the doctor because of the money. then dropped out of the information and I asked for a doctor who could take my doctor in charge but the second doctor was charged me for 10k for "FU" so I went home feeling mad because all in all I spent 500 plus 200 for fare and food without a very bad experience at the hospital to and not in the million years I will come back here. (Original) This hospital is not good hospital: Why 1st pumunta ako sa hospital na to para mag patangal ng pigsa or tigyawat sa tenga i waited for 3 hrs sa doctor first thing first tinanong ko yung doctor kung pwede nya tangalin yung sa tenga ko but the doctor give me technical staff that only doctor can understand and i paid 500 peso for consultation na wala naman sya ginawa. sana man lang sinabi nya nalang na hindi nya ako ma aasist from the very start so para unmalis nalang ako. The consultation fee na nakuha sakin na nag usap kami ng kunti and naresitahan ako i feel that na holdup ako. This is not right and pakiramdam ko is nag hahabol nang dami ng pasyente yung doctor kasi pera nga naman. then bumaba ako sa information and nag tanong ako for a doctor na pwede mag tangal ng tigyawat ko sa tenga but the second doctor is sinisingil ako ng 10k para sa tigyawat "FU" so umuwi nalang ako feeling mad dahil all in all nagastusan ako ng 500 plus 200 for pamasahe and food na walang nang yari very bad experience sa hospital na to and not in the million years ako babalik dito.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Richard M. 4 years ago on Google
    This hospital saved me. Thank you so much.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Janice L. 5 years ago on Google
    ENT & OPD Doctors, Nurses & staffs are all great!!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Shenna F. 5 years ago on Google
    (Translated by Google) I salute this hospital, the doctors, nurses, the staff and guards I salute all of them they are all kind, hard working very carefull I do not have to be criticized, very good service .. Hourly monitoring they are really going to be off by the patient mostly those who are looking for me have also seen the difficulty of becoming a doctor and nurse without a complaint even if they work 24/7 to slumber but we are in immediate emergency. For a non-paying hospital today I've seen a ghost and a doctor staff not only do they just disable people especially I'm risky not being accepted to almost all hospitals I've just visited the hospital where I do not want to go home knowing that there is no fee .. Thank you very much for taking care of me especially I'm sorry to hear that Ma'am Rossane does not know my name but it sounds like I'm hearing you saying thank you for watching and giving me a dont have any bad comments about you too much thank you ๐Ÿ˜๐Ÿ˜˜๐Ÿ˜˜ (Original) I salute this hospital, the doctors, nurses, the staff and guards I salute all of them they are all kind, hard working sobrang aalaga magagalang wala akong maiipintas, very good service.. Hourly monitoring hndi talaga sila aalis sa tabi ng patiente mostly sa mga nag lalabour sakanila ko din nakita ang hirap ng pagiging doctor at nurse walang reklamo kahit 24/7 nagtatrabaho umiidlip sila pero tayo agad pag may emergency .. Para sa hindi nagpapabayad na ospital ngayon lang ako nakakita ng ganto ka tyatyaga at mababait na doctors and staff hindi din sila basta basta nagpapaalis ng tao lalo na risky ako na hindi tinanggap sa halos lahat na ospital na napuntahan ko sila lang ang ospital na ayaw akong pauwiin knowing na wala naman bayad .. Thank you po talaga for taking care of me lalo na po don sa nagbantay sakin kay Ma'am Rossane di ko po alam name nyo pero yon po naririnig kong tinatawag sayo thank you sa pagbabantay at pagpapaanak sakin i dont have any bad comments about you sobrang bait thank you ๐Ÿ˜๐Ÿ˜˜๐Ÿ˜˜
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Pepi P. 5 years ago on Google
    government hospital at its finest
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Jerson D. 7 years ago on Google
    (Translated by Google) Do I want to do an MRI? Where do I start? (Original) Gusto ko mag PA MRI? San po ba ako magsisimula?
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Monte C. 8 years ago on Google
    A public hospital manned by competent physicians and nurses
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Phyx 2 years ago on Google
    I will not lie.. This is a good place for pediatric, gestation and delivery only. Nothing more. Been here many times but always ends in disappointment.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Lliam asher P. 1 year ago on Google
    Why is everybody making problems about the hospital? My experience with it was pretty good and it isn't bad at all trust me. Around 2021 i visited there it was god perfect.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Mary Ann S. 1 year ago on Google
    You are promoting "tuloy po kayo" but your ER staff have me stayed from 4pm to 830pm outside the facility. I only able to see the ER when 3 houra later when I freaked out and demanded to withdraw all paperworka as I would eagerly transfer to Medical City ER where I feel valued. I came 330pm, by your record 4pm where all my information was entered. I came heee as it it is closest to my residence for a quick relieve of pain on left ankle and MEDGATE online suggested I shoukd go to ER for pain level of 7-10 and I cant walk on my left foot due to excruciating pain. 3 hours later when all my oatience and energy is losing me, i demanded for any aigned paperwork to be teared and it was only then they brought me for xray and blood test. Mind you i even beg for pain reliever. Passing through staff in ER all are heads down on the cp. First scenaeio ive seen ob all my visits to ERr and othee departments in. Other hospitals. I used to love OLLH but afyer yesterday, I hate it and never will i go there as long as I live. Spreading my experienced in social. Media so they wont ffeel and Get treated the same. I came in and came out with our car. Your staff shoukd ve the one outaide and the patients inside. Goodbye forever OLLH. I hate your ER.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 trish l. 2 months ago on Google โ€ข 5 reviews New
    Upon entering the vicinity asking the guard if where is the parking it is unresponsive. Also the visiting hours is starts at 3pm. For a hospital that has 3pm visiting hours for real? ER is also short staffed, turn over of rooms are so slow we have been transfer to a room upon request almost 24hrs for a private hospital? For real?
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Vic M. 4 years ago on Google
    The Nearest Hospital where I live. Facities have greatly improved from before. Just get peeved at why guards at Entrance ask you where you are going, what else will you do at a Hospital???
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Eumeeryl maie B. 5 years ago on Google
    Welcoming environment and great service. The staffs were friendly and hospitable at all times . Keep it up!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 mc s. 6 years ago on Google
    Everybody was very nice. I was admitted there. All are very accommodating and the price for hospitalization is affordable.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Teacher W. 3 years ago on Google
    Very poor service and slow procedure. They let the patients wait at the parking garage while waiting for the doctor's call. It's as if the doctors have no waiting area. Very unprofessional. Been to 3 hospitals prior to this but this is by far the worst.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Tinay M. 4 years ago on Google
    (Translated by Google) We are requesting an Ambulance, an emergency. We have 30 minutes to go. Staff, supervisor said and doctor. But they still don't feel like they can send the ambulance. (Original) Nagrerequest kami ng Ambulance, emergency na. 30minutes na kami pinag papasa pasa. Staff, supervisor daw at doctor. Pero wala pa rin sila maibigakung maipapadala nila ang ambulance.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Happy H. 4 years ago on Google
    (Translated by Google) You're so freaking out when your newborn pigeon thinks you have money .. you're really fine .. they will make issues about everything regarding your baby, so long stay with him ... tsk (Original) kawawa ka kapag naisip ng pedia ng newborn mo na may pera ka.. peperahan ka talaga.. they will make issues about everything regarding your baby, para magtagal ang stay niya dun... tsk
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Akiko Amparo B. 4 years ago on Google
    (Translated by Google) It's in the inforrmation that's justified. It's a man who has long hair. Mejo di sya friendly. He was so annoyed that he had many patients and he called on healthcare. E yun naman tlaga work nya.E di naman naman ng pasensya yun. You must know how to get rid of it. It's a good idea to have a nurse who helps us. (Original) Masunget yun nasa er inforrmation na nakaduty ngaun. Yun lalaki na nakasalamin na mahaba ang buhok. Mejo di sya friendly. Halatang naiinis na sya kasi maraming patient sa er at panay tawag sya sa healthcare. E yun naman po tlaga work nya.E di naman kasalanan ng patient yun. Dapat marunong xa magkalma kasi may mga sakit na nga din yun mga nagpapa er e. Buti nalang kahit papanu mabaet yun nurse na nag assist samin.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Malou Tan, M. 5 years ago on Google
    Great Pediatric Gastroenterologist Doctors
    1 person found this review helpful ๐Ÿ‘

  • 5/5 marquin r. 5 years ago on Google
    this is were i have canser i servive
    1 person found this review helpful ๐Ÿ‘

  • 2/5 uckyl13 5 years ago on Google
    (Translated by Google) It is expensive to charge Old Facilities and many Rude Doctors plus nurses. Go to Medical City or St. Lukes if you spend your money. (Original) Mahal maningil luma Facilities at maraming Rude na Doctors pati nurses. Magpunta kana ng Medical City or St Lukes kung gagastos kalang den.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Emrys M. 5 years ago on Google
    (Translated by Google) My mom had a mild stroke and had rheumatoid arthritis and we spent a week here. Where we ward coz we dont have enough money for private rooms. Anyway, 1 st the duration nmin nghnty in the emergency room aftr of dextrox d n return ung of the aassist if hndi p kmi ng folllow up of follow up to their admin. 2nd a few hours there was an assistant n woman, she said she was a doctor, however i noticed while she was asking a few questions and her eyes flickered, lm you hndi they are not interested. Tpos nung gabi muli sya may kasma n guy or gay (no judgement) doktor dn daw sya n pasokok p lng telefon n kgad ung hawak may kausap sya na sobrang tagal. Then when he finished talking on the phone he ignored me. They were the same when the first woman checked the first one. Tpos kpg ngttnung sya ako sumsgot ksi nga hirap mama ko mg salita, ang rude kaya d sya tumitingn skin si mama gusto nya suamgot. And guess what I found out, he is an intern. When the doctor scolded them, there was no problem with the intern in case they did not care for the patient, they were arrogant. ksi tintnung sila anung skit ng mama ko d sila makasagot puro daw ksi cellphone. 2nd they mistaken the stitch of dextrox on him, swollen. How many times did we mention the mercy of God after 4 days p they deleted. A month later, his hand became even more a burden to my mother because until now the wolf p dn d n healed. 3rd grabe khit asa ward kami anu b nmn ung mga nurse dahan dhaan sa pag bukas at sara ng pinto wala mga pakundangan. The strength of the noise. 4th when my mom's bp goes up, she only gives me a pain reliever to drink. Na check k n sa mga friends ko n nurse and n check n dn sa net ung mga gmot and more on pain reliever. 5th ask nmin ung doktor bkit namumula mukha nya bka kako allergy sa gamot. Well deadma. And lastly, in short he did not recover. They are making my mother worse because it is in her hand. What a waste of a time and money. (Original) Na mild stroke si mama ko and may rheumatoid arthritis and we spent a week here. Asa ward kami coz we dont have enough money para sa mga private rooms. Anyway, 1 st ang tagal nmin nghnty sa emergency room aftr ng dextrox d n bumalik ung ng aassist kung hndi p kmi ng folllow up ng follow up sa admin nila. 2nd a few hours may ng assist n babae , doktor daw sya, however i noticed while she was asking few questions and likot ng mata nya, lm mong hndi sila interesado. Tpos nung gabi bumalik sya may kasma n guy or gay ( no judgement) doktor dn daw sya n pagpasok p lng telepono n kgad ung hawak may kausap sya na sobrang tagal. Then pag katapso nya mkipag usap sa telepono tska nya pinansin nnany ko. Pareho sila nung unang bbae nang ng check nung una. Tpos kpg ngttnung sya ako sumsgot ksi nga hirap mama ko mg salita, ang rude kaya d sya tumitingn skin si mama gusto nya suamgot. And guess what nalaman ko, intern pala sya. Aun pinagalitan sila nung doktor, wala nmn problema n intern ang kaso wala sila care sa patient, mga arrogante. ksi tintnung sila anung skit ng mama ko d sila makasagot puro daw ksi cellphone. 2nd ngkamali sila ng tusok ng dextrox sa kanya, namamaga. Ilang beses n namin mention sa awa ng Dyos after 4 days p nila tinanggl. Isang buwan n nkkkaraan lalo naging burden sa mama ko ung kamay nya kasi until now lobo p dn d n gumaling. 3rd grabe khit asa ward kami anu b nmn ung mga nurse dahan dhaan sa pag bukas at sara ng pinto wala mga pakundangan. Ang lakas ng ingay. 4th pag tumttaas ang bp ng mama ko puro pain reliever lgi pinapapainum. Na check k n sa mga friends ko n nurse and n check n dn sa net ung mga gmot and more on pain reliever. 5th ask nmin ung doktor bkit namumula mukha nya bka kako allergy sa gamot. Well deadma. And lastly, in short hindi sya gumaling. Pinalalala lng nila mama ko dhil dun sa kamay . What a waste of a time and money.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Victorio O. 4 years ago on Google
    A key hospital owned by the City Government of Manila.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 ใƒ›ใƒขใƒ“็”ทๅ„ช 4 years ago on Google
    (Translated by Google) Instagram like the end of this world (Original) ใ“ใฎไธ–ใฎ็ต‚ใ‚ใ‚ŠใฟใŸใ„ใชใ‚คใƒณใ‚นใ‚ฟ
    1 person found this review helpful ๐Ÿ‘

  • 5/5 edmund t. 6 years ago on Google
    good
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Nica C. 7 years ago on Google
    Doctors are skilled but processing is slow
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Lhen Delos S. 7 years ago on Google
    (Translated by Google) to go to a hospital in Manila to inquire if my free MRI is there. The guard immediately stopped me and asked what way he went to get a free MRi so he quickly answered nothing. my answer d po b free un n erap ... answer my guard free na nmn ... ๐Ÿ˜ฉ๐Ÿ˜ฉ๐Ÿ˜ฉ (Original) ng punta po km sa ospital ng maynila para mg inquire kung my libreng MRI duon.. hinarang n agad km ng guard at ng tanong kung anu lakad nmn un nga sagot nmn kubg meron n libreng MRi ang bilis nyang sumagot ng wala matagalng sira .. sagot ko d po b libre un n erap ... sagot ng guard libre nga sira nmn ... ๐Ÿ˜ฉ๐Ÿ˜ฉ๐Ÿ˜ฉ
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jurgen M. 7 years ago on Google
    Same like PGH, doctors extremely young, but not yet ruined by their money addicted colleagues in Makati
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Julius D. 2 years ago on Google
    They have a good doctors and nurses.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 The B. 2 years ago on Google
    Just like what someone already mentioned, if you are not for pediatric, pregnancy or delivery purpose, don't bother. I'm not saying the hospital is bad, it's actually good. Good for those areas only.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Giang G. 2 years ago on Google
    U will surprise with fees, and doctors fee. I hope someone can sue them.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 BARBARA B. 2 years ago on Google
    Good medical and nursing services. Slow billing. Parking is unreasonably and disgustingly high.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Niel Martin D. 2 years ago on Google
    The worst and scam Hospital..Charging you Almost 5k for the whole set of PPE including the Barrier...
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Samantha G. 1 year ago on Google
    First time to visit the hospital and was looking for the right hospital to give birth. Went to see an OB but ddnt even bother to give me options and estimation about the expenses I will expect as I am a first time mother, she just told me to come back in 2 weeks if I still want to push through checking up with her. ๐Ÿ‘Ž๐Ÿผ Went to a different hospital and had completely different and better accommodation they even offered me to check on their different admitting rooms.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Joseph Carlo โ€œJCโ€ D. 8 months ago on Google
    Worst ER service ever. If you are in need of Emergency Care, please I beg of you look elsewhere. Had to wait from 8pm to 2am just to get my blood and urine tested. I am in so much pain yet I felt no care coming from the staff. The service is super bad compared to other private hospitals. Please don't go here if you are on an Emergency Situation
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Aljohn B. 5 months ago on Google
    Staff was very helpful and friendly. I was also very impressed with the doctor. I would not hesitate to return if needed and would not hesitate to recommend the clinic.l! Thank you to all the Doctor's and Staff !
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Icegel D. 3 years ago on Google
    this hospital does not care. its all about the money.

  • 1/5 joy v. 3 years ago on Google
    Not responsive in calls ๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค

  • 4/5 Mel G. 3 years ago on Google
    Nice staff.

  • 4/5 Kristine Ann U. 5 years ago on Google
    Great Service when my Dad stayed there last January 2018 for an executive check up. Although there are areas for improvement but overall it was a pleasant experience and the staff where accommodating.

  • 5/5 jose paolo u. 5 years ago on Google
    The doctors are great especially our Daughter's pediatrician and the HMO processing was smooth

  • 2/5 Arman I. 3 years ago on Google
    (Translated by Google) it is difficult to contact the phone and if you message no one answers the inquiry. (Original) ang hirap ma contact telepono at kung mag message wala nman sumasagot sa inquiry.

  • 1/5 Airah R. 3 years ago on Google
    (Translated by Google) Worst hospital !!!! Nothing has been done yet, only payment is known! Let's just say private but low class hospital! (Original) Worst hospital!!!! Wala pang nagagawa puro pa bayad lang ang alam! Masabi lang private pero low class hospital!

  • 2/5 Joanne S. 4 years ago on Google
    (Translated by Google) Too slow in the system, to think we're still in an emergency. (Original) Sobrang bagal ng sistema, to think na nasa emergency pa kami.

  • 5/5 russel n. 4 years ago on Google
    It was my first time to be brought to this hospital. I donโ€™t know anyone there. I just want to inform everyone that I got the best treatment in ER. From guards, staff, nurses and especially doctors. They are greeting me even if they are not assigned to me. Also, one of the doctors even ensured I can walk up to the exit doors safely and asked me to eat first before going home. These things, I have never experienced from other top private hospitals. God bless and keep it up. Thank you for showing that you are not just an establishment but a dependable neighbor.

  • 5/5 nikki l. 4 years ago on Google
    (Translated by Google) kerengkeng naman here :) (Original) kerengkeng naman here :)

  • 4/5 Leon S. 5 years ago on Google
    pricey but good service

  • 5/5 Richard F. 5 years ago on Google
    Excellent Services

  • 4/5 Cyprus G. 5 years ago on Google
    Cool hospital.

  • 1/5 Jennica G. 3 years ago on Google
    (Translated by Google) Very useless hospital. Very disappointed. Frustrating doctors. Asked another 60k down to be able to admit my dad. When the money was released, they said there was no room available. Ying 60k seems to be able to do that in public. THIS HOSPITAL IS VERY IMPORTANT. I DIDN'T EVEN TAKE CARE OF MY DAD. HEARTS. #discrimination (Original) Napakawalang kwentang hospital. Sobrang disappointed. Nakakapanggigil mga doctors. Nag ask ng 60k pang down para makapag admit papa ko. Nung nakapaglabas na ng pera sabay sabing walang available na room. Ying 60k marami na daw magagawa yun sa public. NAPAKA WALANG KWENTA HOSPITAL NA ITO. HINDI MAN LANG INASIKASO ANG PAPA AKO. MGA WALANG PUSO. #discrimination

  • 1/5 Xyzer F. 3 years ago on Google
    Security Officials are the worst ones They act as if they own the freaking hospital

  • 2/5 Martin W. 4 years ago on Google
    You could literally be bleeding to death in the front door but you'll have to wait for the doctors to come back to lunch.

  • 1/5 โ€ขChealseaBubble G. 4 years ago on Google
    How can this hospital serve its patient well when it cannot even provide..medical tapes. Is the management incompetent or corrupt? or its not getting support from the govt.?

  • 3/5 Earl C. 4 years ago on Google
    Lacks government attention

  • 1/5 Zyzer F. 3 years ago on Google
    (Translated by Google) Their security is rude. You will die looking for an ID. You think they own a hospital. Those who are rude, lack training are more knowledgeable than doctors. (Original) Bastos mga security nila. Mamamatay ka na hahanapan ka pa ng ID. Akala mo sila may ari ng ospital. Mga walang modo, kulang sa training mas marunong pa sa mga doktor.

  • 1/5 Mk K. 3 years ago on Google
    (Translated by Google) Wlang kwenta. Especially Dr. Christine Gambia. Bobo. License must be revoked (Original) Wlang kwenta. Lalo na ung Dr Christine Gambia. Bobo. Dapat tanggalan ng lisensya

  • 1/5 Ernison P. 4 years ago on Google
    Very poor facilities.

  • 5/5 dennis a. 4 years ago on Google
    Lots of patient

  • 5/5 Glenn D. 5 years ago on Google
    ๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜

  • 5/5 Rino I. 5 years ago on Google
    Good

  • 4/5 sk8dodie a. 6 years ago on Google
    Manila Public Hospital... First come, first serve

  • 4/5 roger g. 7 years ago on Google
    (Translated by Google) Fine (Original) Maayos naman

  • 5/5 Amado Gallo j. 7 years ago on Google
    Malate manila

  • 5/5 Ramon M. 8 years ago on Google
    Thanks to the med staff that helped my buddy who was hurt during a robbery, +handsome intern doctor...

  • 5/5 Marco B. 8 years ago on Google
    Hospitable doctors and nurses. โ˜บ๐Ÿ‘

  • 5/5 Marc Christian G. 8 years ago on Google
    The doctors are really good.

  • 4/5 Quirino D. 8 years ago on Google
    Ok

  • 4/5 Marcos E. 9 years ago on Google
    (Translated by Google) Very good (Original) Muito bom

  • 5/5 Rocio R. 10 years ago on Google
    , 2540 east concor

  • 1/5 Liza R. 2 years ago on Google
    The worst hopital. I have a bad experience with both nurses and doctors. Thinking that I dont have money to pay for the hospital bill. I have promised myself not to set foot on this hospital ever.

  • 5/5 Patrick Shuster T. 2 years ago on Google
    One of the best and relatively affordable hospitals for maternity cases. All of my children, even myself, were born in here.

  • 4/5 Lou R. 1 year ago on Google
    Fast system, triage, hmo and cool wind waiting area sa parking. Doc's clinic is good also.

  • 1/5 Alor 10 months ago on Google
    They always forget the patientโ€™s dextrose. Like 4 times the air almost went in to the patientโ€™s vain. So irresponsible.

  • 1/5 Christian M. 9 months ago on Google
    Very unfair for HMO users they would make you wait on a tent under the sun wow. Just wow to think that this is a private hospital.

  • 1/5 Tim O. 8 months ago on Google
    Please improve your ER services on blood extraction, waited for an hour before my blood was extracted for testing, plus another 2 hours before ct scan. Thank you.

  • 1/5 Miriam R. 5 months ago on Google โ€ข 1 review
    If you love yourself and your family and don't want any hassle, DO NOT GO TO THIS HOSPITAL! This is the second time I had a very bad experience with them. Last Sept 27, 2023 I went to OLLH to visit my OB. My OB requested for me to have my prolactin test. The lab technician gave false information that no 4 hours of prep time was needed and just simply got a blood sample from me. I went home and they called and asked me to go back and repeat the test. I sent an email to their OllhPatientExperience and reported this but nothing happened. The liable staff even lied and denied the claims. The staff is very UNPROFESSIONAL and they had a lack of knowledge for this kind of procedure. HUGE Inconvenience, emotional and mental stress. They won't listen to you and will just protect the staff. THE SERVICE IS BELOW 0. THANK YOU!
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Ana M. 5 months ago on Google โ€ข 1 review
    Greetings!! October 27, 2023 I came here 6:45pm following your procedure from triage to etc. with HMO Card - ETIQA After 30min, I was called at the Triage section. And it took again 1.5hrs before an EENT approached me. Asking question etc and check my Ears, nose and throat. He said that I need to have my CBC to check my WBC before they give me antibiotic. Again ๐Ÿ˜” it took another more than an hour before extraction. Then I ask the nurse how long will it take to see the result she said 1 to 2 hrs. I am already chilling due to my fever and so. Then the spray for the throat to ease the pain, took 2 hrs before i got it. ๐Ÿ˜” My back is badly aching for i have been waited for so so long.. I ask the man in the desk RECEPTION if I can use the bed for me to have my back rest while waiting for the result of my CBC. I NEVER GET A REPLY AND HE DIDNT EVEN BOTHER TO LOOK FOR ME AND INFORM ME. NOW, it exactly 12:30an and I am still waiting for the result. This is a big disappointment ๐Ÿ˜”, we have been patronizing your hospital up to the 4th generation of our family. Your facilities have improved but your service become very very poor.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Randy F. 2 months ago on Google โ€ข 1 review New
    At Jan 15, I rushed to E.R. of Lourdes Hospital at around 9am.. after a short interview, They transfer me to bed and waiting Thier for 3 hrs without doing anything.Not even checking vital signs. I'm in pain,at around 10:30am I stood up and approach Doctors station but no one is giving appropriate attention. Then I called a friend doctor and ask if he is in his clinic at Lourdes , better to see him than waiting in E.R. without them Doing anything. Fortunately he was there .I leave the ER. while I witnessed 1 lady shouting on the same complaints of very poor Service . I met my Doctor and said ,Don't go back in Lourdes Hospital anymore, , Sobrang napabayaan Sila. the management is very poor. Doon kana lang sa ibang hospital mag pa E.R. not here If you read this ,take this as an advice.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Jessica P. 7 months ago on Google โ€ข 1 review
    Had a few conversation with friends/family and they say itโ€™s a good hospital most specially if itโ€™s related to child birth/pregnancy/OB. I was confined just this month and it was a great experience nurses are accommodating and friendly. Just one con actually and it happened just today, one of the guard in the main/new building is really not accommodating at all. Not even saying pleasantries. I see that itโ€™s really an issue (based on the reviews below). So please address it. But overall I will give this a 5/5 experience.

  • 5/5 Boots L. 5 months ago on Google โ€ข 1 review
    OLLH provides a calming experience in the midst of health emergencies. Health professionals here perform in a timely and focused manner. They provide an environment where the concept of family is felt in terms of genuine concern for speedy recovery. Keep it up!

  • 1/5 Dan L. 1 month ago on Google โ€ข 2 reviews New
    If you want to wait for long hours knowing your charts are already on their table but still no one attends to you just because theyโ€™re busy using their phones and chatting with each other, then this is the right hospital.


Call +63 2 8716 3901 Open on Google Maps

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