I've always thought that the people who say "mamamatay ka na lang, di ka pa rin aasikasuhin" was an over reaction or just an ungrateful statement from people to the medical doctors and nurses in hospitals. I understand that they work longer hours than the normal employed people and their jobs are not a joke. But so is life and so are emergencies. I went to Sta. Ana hospital yesterday accompanied by a police officer because it was the nearest hospital in the area where I got hit by a motorcycle. I was bleeding on both of my knees, and I was very much worried for my elbow because I couldn't move it. The nurse in emergency just asked me what happened which I answered and showed my bleeding knee and told her about my elbow. It was an emergency situation, I didn't know if my elbow was fractured or if I could use it again so I needed a medical attention asap. But they made me wait for an hour for a doctor. And when the doctor called my name, she just sent me to a room which I had to take off my pants, showed her my bleeding knee and told about my elbow. To which she replied, "we cannot check your elbow here because we don't have an x-ray" and referred me to the neighboring hospital. They didn't even clean or dress my bleeding knee. They didn't check my blood pressure or those things you need to do in an emergency. I bought my own dressing and first aid in a nearby pharmacy and did the first aid to myself. This is the worst hospital I've ever been in my entire life. I wouldn't wish for anyone to go here and have the same treatment they showed me. If you choose between money and health, choose health. Go for a better hospital which will treat you well. Go for a hospital which does their job and not just a display. At the end of the day, I went all the way to Shaw Blvd to a hospital there who treated my wounds, and attended to my needs immediately.

One of the worst hospital in the world when it comes to ER staffs. No sense of urgency and are extremely rude. Literally, inuuna pa chismisan kaysa asikasuhin mga tao. Even the guards are rude. Most of the staffs in ER admission think highly of themselves and treating patients with no respect at all. It is not enough to cure people, if you even try to cure them, it is also important to treat them with respect, not because of anything else, but because they are people.

We had our Covid vaccine booster shots here and it was well managed. All sections were clearly labeled and the staff, including the guard, assisted us through the end of the process.

currently in the emergency hospital and a lot of these nurses acted very VERY rude to me. I’m not a patient, but only the companion of the patient. I mean this is a public hospital after all so if you’re reading this and experienced the same thing, just don’t let them get to you.

I was admitted to Sta. Ana Hospital on June 09, 2014. Scheduled for my operation, morning, the day after. The nurses and doctors that assisted me are very caring and passionate to their job. 100% thankful with my Orthopedic Doctor, Dr. Christopher Manipon for bringing back my ankle bones into almost normal, seems like I never had any accident.

I was a in patient for nearly 2 weeks. I found the doctors and nurses to be very friendly and helpful the social services department is the best one i have ever come across. The only thing wrong with it is the food bigger portions would be nice

The worst experience ever. The nurse in the delivery room has no any sense of manner. Acted rude and talked without logic. When doing the Intravenous injection, the nurse did it twice coz she said she did it wrong. Provided the diaper that has been used before. The girl working at the admitting will talk to you even without looking at you. I will never ever come back to this place again. I will not say it's an HOSPITAL. It's only a place that will make you experience the worst attitude ever.

They take blood. Never give it back, to the dark rooms with no lights. One day I will get it back. No matter the cost.

Santa Ana Hospital Emergency Room was under renovation when I rushed my son last April 2022. Nevertheless, they still managed to accommodate the patients by means of setting up an outdoor emergency area so they can still attend to the immediate medical attention that the patients need. Also, not only that the doctors' and nurses' fees are free of charge, but also the lab tests done to my son. Looking forward to have more of Santa Ana Hospital in the Philippines especially for those Filipino Citizens who cannot afford to spend for medical expenses.

Worst hospital and yung doctors specially sa ENT department ang habol lang is patient count and panay reseta lang ang gustong procedure yung doctora dyan sa ENT department is walang kwenta period. well i think in this google review your hospital is top 10 sa worst hospital so i will never going to return on this hospital ever again.

👍👍👍

(Translated by Google) I was always in the hospital there. Another doctor in the emergency ward was just sleeping and the nurses were not ready to stab you. (Original) Palagi ako na ospital dyan.yun ibang doktor sa emergency ward natutulog lang at mga nurse lang na hindi sanay tumusok ang haharap sayo.sana bisitahin ni yorme kois ng biglaan.

(Translated by Google) Worst hospital! Poor public service! Non-hospitable staffs! They do not mind calling them at the number indicated on their website. You will be contacted, then at the OPD you will not be the number that should be called as they are not responding to inquiries or any queries. And you ask “why are you calling here? Why is this what you call it? Who are you? " Is that right ???! Those who have no appetite to work! YOU CAN RESIGN! 🤬🤬🤬🤬🤬🤬 (Original) Worst hospital! Poor public service! Non-hospitable staffs! Hindi sila matinong tawagan lalo na sa number indicated dito sa website nila. Pagpapasapasahan ka, then sa OPD sasagutin ka na hindi yun ang number na dapat tawagan dahil hindi sila nag-aaccept ng inquiry or any queries. And tanong pa sayo “bakit ka tumawag dito? Bakit ito ang tinawagan niyo? Sino ba kayo?” Tama ba yun???! Mga walang gana magtrabaho! MAGSI-RESIGN NA KAYO!🤬🤬🤬🤬🤬🤬

clean and nice

Very convenient at my location. The nurses are very caring as well as Doctors. They have a place with people who can't go home. and you can have a visitors as many as you want.

Nurses are so rude.

The worst hospital!!! I came 4 am just to be early for the number distribution and supposedly 6 am is the nmber distribution, the assigned staff arrive at passed 6 am maybe 6:06 and distributed nmbers at apporximately 6:45 am!!! I am number 5 and I am still here waiting for my nmber for internal medicine to be called!it's 11 am!!! Gosh!!!6 hours

It still looks abandoned.

Good day! I would like to ask for a follow up regarding my result of my RTPCR swab test that was collected yesterday. Kindly refer to the infos below: Yeza Julliene Layto June 5, 1996 Emray Forbes August 21, 1995 Please send me a response on my email. Best Regards,

So many Guards as if they were watching a Central Bank.

Please some inform me, if there's a free swab testing at the hospital... This assistance is badly need and I'm kindly asking for the help..

excellent service for everyone god bless po to all❤️❤️❤️

the place and the staff are ok

All the doctors and staff are very attentive

Awesome

Beside of sta ana hospital

April 9, 2014

My grand mother has been here for 1 week due to a mild stroke and the whole time only checked by doctors once.

Thank you

closing time na ng b2c4 copier

(Translated by Google) bark (Original) gojwa

We went to the hospital at 10:30 am to have my Mother check up, cudos to the doctors outside(triage staff) for accomodating us nicely and promptly, the doctor advices us that he will request for Xray and CBC for my Mother. After the check up we waited for the next step which is the Xray and CBC, until its already 1:30pm and no Xray and CBC happened. I approach the triage staff and make a follow up, their answer they dont have any idea we just need to wait for the call of the Xray staff. Good thing the Xray staff went out and the nurse point me to him and advise me to ask him. In my surprise the Xray staff says they are waiting for 2 more patient before they will start with an xray thats the protocol daw. 3 patient in a row. So i told him we are waiting for 31/2 hours already what if the 2 patient will come at 6pm then 6pm you will give my Mother an Xray? The Xray staff says okay i will inform them inside, at 2pm they called my Mother to have an xray already. Take note the request is Xray and CBC, for the CBC they get the blood at 3pm. Means from 10:30 we are in the hospital, they took the blood for CBC at 3pm Xray at 2pm. Of course we still need to wait for another hours for the result, until 5pm no result yet. And my Mother is already tired of waiting so the doctor advise us to return on the next day to get the result. I went back to the hospital on the next day in the afternoon and i did not bring my Mother anymore, in my surprise again no result yet for the Xray. Hahaha, nakakatawa talaga, buong araw na nga kami yesterday and now wala paring result. I waited again for another 3 hours bago lumabas ang result, take note its because of the lobby guard who helped me get the result inside. If not for him maybe it wiĺl be delayed again for many hours. I understand its a govnt hospital but waiting for that long napaka impossible. They need to revisit their system. We cannot just say because its govnt kaya ganyan ang service nila. Kaya tuloi napupulaan ang mga govnt employees because of the bad service they are giving. Not all but some really they dont care.

Safe to visit for inquires

Excellent Service.

New Route.

This used to be TRINITY GENERAL HOSPITAL, circa 1960s, where I was born. It was closed down and abandoned. Nice to see it has been reborn.

(Translated by Google) There is no answer on your telephone line when the guards are asleep (Original) Wlang sumasagot sa telephone line nyo umay sa inyo tulog ata mga nakabantay

(Translated by Google) My senior mother, you waited from 6am to 3:30 pm and then repeated your lab tests. there is already a request for admitting from another hosp. grabe naman, ganun ganun nalang yun ?! Worthless. hey effort, you will cry in frustration! (Original) senior un nanay ko, pinaghintay nyo simula 6am hanggang 3:30 ng hapon tapos ipapaulit nyo un lab tests. may request na nga ng for admitting galing ibang hosp. grabe naman, ganun ganun nalang yun?! walang kwenta. sayang effort, maiiyak ka nalang sa frustration!

(Translated by Google) Worst staff, especially their security guard without any consent !!! Guard Santos, Very arrogant. Hopefully next time the Hospital will orient their security guards to give consideration for the patients who really needs an extra care. We understand that 1 companion only per patient (8pm onwards). But in our case, we asked for my mom and dad for a while because it was necessary to change the patient's adult diaper. We asked for a moment to turn my mom down. Knowing that my dad did not keep watch. The time they come in! Grabe. Of course, as a daughter you woworry because my dad is mild stroke and suffering from brain aneurysm, a little older and complicated. So how come if it suddenly drops or falls to the floor? There is nothing that can be seen because of eye cataract. So instead we understand. It's a good idea to have Santos in the arguments and shouts. Were just worried about the patient. I hope you have some consideration. Hospital you and your goal is to treat and give an extra care but the opposite shows your employees !!!! Zero Star for me. (Original) Worst staff, especially sa security guard nila na walang konsidersyon!!! Guard Santos, Napaka arrogant. Sana naman next time the Hospital will orient their security guards to give consideration for the patients who really needs an extra care. We understand na 1 companion only per patient (8pm onwards). But in our case, nakiusap kami na papasukin na ang ate at mama ko for a while dahil need ngang palitan ang pasyente ng adult diaper. Nakiusap dn kami na once mapalitan bababa agad ang mama ko. Knowing na walang bantay ang tatay ko sa taas. Ang tagal nila magpapasok! Grabe. Syempre as a daughter mag woworry ka kasi yung tatay ko na mild stroke and suffering from brain aneurysm, medyo matanda na rin at makulit. So paano na lang kung biglang bumaba yun or malalaglag sa sahig? Wala dn yun nakikita dahil sa eye cataract. So imbis na intindihin kami. Abah nakipagsabayan pa yang Santos na yan sa arguments at sigawan. Were just worried about the patient. Sana naman ho magkaroon kayo ng konsiderasyon. Hospital kayo and your goal is to treat and give an extra care pero kabaligtaran ang pinapakita ng mga empleyado nyo!!!! Zero Star for me.

(Translated by Google) Grabe ang worst the hospital n to ,, kung meron ba negatibong negative ang bbgay ko .. Hirap tawagan ang hospital .. I went to 11.39 pm to queue for the next day not to come in late at 5am to start the queue to go kme asa k nmn k to 5am? So outdoors are waiting until 5am, but it's just a matter of getting out and getting out of the room more than just getting out of jeep n nka parada dun haizt ... (Original) Grabe ka-worst ang hospital n to,, kung merong negative eh negative ang bbgay ko.. Hirap tawagan naturingang hospital.. nag punta ako dto ng 11.39 pm para pumila for ob kinabukasan ayaw mag papasok dpat daw 5am mag start ang pila pinapauwi kme asa k nmn n may abutan k ng 5am? So s labas kme nag hintay until 5am, d man lang naisip n umaambon s labas at d hamak mas ok nmn n pumila s loob kaysa s labas naka upo s mga jeep n nka parada dun haizt...

(Translated by Google) There is no cost to hospital to., All I know is here if I did not die and transfer to San Lazaro. Now august 18 2018., we'll take our corpse to the morgue of sta Ana., Cleaned into the corpse, when we get out. The nose and big skin on the forehead disappeared, slit the surgical blade., Dislodged the body., The hospital's sta Ana's negligence is why., Do not take the patient here, just kill it. (Original) Walang ka kwenta kwentang hospital to., lahat ng kilala kong sinugod dito kung Hindi namatay e pinapalipat sa San Lazaro ., Ngayon naman august 18 2018., kukunin na namin yung bangkay namin sa morgue ng sta Ana., malinis ng ipinasok ang bangkay, nung ilalabas na namin. Nawala na yung ilong at malaking balat sa noo., hiniwa ng surgical blade ., binaboy ang bangkay ., negligence ng sta Ana hospital kung bakit nag ganun ., Wag kayo mag dadala ng pasyente rito., mamamatay lang yan.,

(Translated by Google) Worst hospital !!! Nurses are rude and no manners .. No elevator available 24hrs really nurses are really nasty ... Just security when you are the prisoners the d2 patients .. (Original) Worst hospital!!! Nurses are rude and no manners.. No available elevator 24hrs grabe talaga mga bastos ang mga nurses talaga... Pati security kala mo mga bilanggo ang mga patients d2..

(Translated by Google) You neglected the pregnant woman. (Original) Pinabayaan niyo ang buntis.

Worst Experience, Some nurses acted rude and talked angry. If needed a patient assistant, they always said that "madaming patient" well what about us? Sad to say, Karamihan pangit ang attitude.

The best po ang hospital ng Sta.Ana hospital when it comes on caring at being thoughtful towards their patients .I'd like to take this opportunity to personally thanks Dr. Manipon and his team for the success operation of my son , and nurse Ms. Alma from opd surgery dept for allotting time on his admission though her wrkng hours is already over and also the nurses on nurse's station 7th floor for being keen on my son's needs . At tska ung staff ng Phil health at swa they are indeed a good social workers and most lastly to the director of Sta.Ana hospital Dr. Sison for being caring and reachable to all patients in here . Plus the facility in here is totally neat and awesome.

We literally just came here to inquire how to avail of OPD services for my senior mom and got shouted at. That's why we inquired because we didn't know what to do and then we were shouted at 'be straight to the point!' WOW. Partida is only human. What if there are many. You should not put rude and impatient people in your information. If you go here, be careful of the fat people who are mirroring the information and be ready to be yelled at.