It is hard to review hospitals because everyone has a different experience. This is my second time visiting making medical hospital. Makati medical center is organized and easy to find. The staff were friendly and helpful. There are few coffee shops and fast food restaurants in case you need to eat something. I was very satisfied, my doctor was very knowledgeable and he gave me good advice

As a medical professional from a western country I cannot recommend against going to this hospital strongly enough. I will say that the nursing staff and ED physician were nice, professional, and spoke excellent English. However their protocols and procedures are so over the top it borders on dangerous negligence. I came here to have incision and drainage done for an infected abscess on my foot. This is usually an outpatient procedure that takes about 10-20 minutes and is performed with local anaesthesia and sometimes, a bit of procedural sedation. Any family or emergency physician should be able to do it at the bedside. Instead they called a surgical consult, did unnecessary bloodwork, and wanted to do x rays. We decided to leave when they said they needed to do a cardiology work up (because I was over 30 years old!) and would be performing the procedure in the OR under general anaesthesia. That is absolutely insane. General anaesthesia is an extremely risky thing to do for something as minor as an I&D, and most western physicians would be at risk of losing their license if they did this. I asked for local anaesthesia instead and was refused. When we tried to leave the hospital security guards physically restrained us at the doors and stated we were not allowed to leave until we had spoken to the doctor, signed several forms, and paid an outrageously overpriced bill (that even included some water the nurse had given me to drink!). Again, this would be completely illegal in any western country and left a very bad taste in my mouth. After 6 hours we finally left with zero actual care received.

Never have I ever experienced such a rude doctor as Alfred M. Apostal MD. I brought my mom senior mom in to see if we could possibly get her a primary care locally. He was very rude and unprofessional. I would never recommend anyone to him. He has no business talking to people the way he does especially the elderly.

The hospital was great and all the staff are approachable and friendly. The place is a bit cold so you need to have a thick clothing's if your going to visit someone or wanting to be admitted if your at the Emergency Room. The ER was quite cold when I went there because my tummy is really hurt. An the pain was mostly in the inside. It makes me cry and want to shout because the pain was unbearable. Medical staffs immediately assisted me and inject me directly with a pain reliever.

Dis is da 3rd time makati med saved my life 2002= i was hospitalized due to ketoacidosis. My endo back den was dr ric fernando in capitol but since i lived in makati, i was introduced to dr josephine rabocca in makati med 2004= i was hospitalized due to hypoglycemia. I encountered hypo seizure while working out in manila golf club then i was rushed by ambulance to makati med 2021= i was hospitalized due to covid on april 25 after taking my vaccine on april 12(sinovac) P.s. thank u once again to all da doctors, nurses, staffs and crews of makati med for saving my lyf 3x,mabuhay ang makati med at MABUHAY ka MVP

Some nurses and pediatrics are not concerned for you and your baby's welfare. Really disappointed considering the price of fees and admission. They'll give you options even if they know it will fail (just to get more money). Never again. DOCtors should be more attentive to YoUr inquiries - NOT RECOMMENDED.

ATTENTION: President Pilar Nenuca Almira SUBJECT: LETTER OF COMPLAINT Dear President Pilar Nenuca Almira, I hope this concern reaches you Maam. I am wiring this complaint with regards to MMC PCR Test Result System. We had our PCR Test done last Dec 27, 2021 at 2 Amorsolo St. City of Makati for Travel purposes going to Dubai. The next day we got our Negative test result (28th Dec). On 29th Dec which is supposedly our travel, our PCR test results were rejected and denied in the check in counter for not having a QR code. Called up your customer service, laboratory teams and sought for immediate help but unfortunately they were not able to. No one was even answering your laboratory office. I was begging/crying for help suggested an option if they could endorse me to other hospital which could provide a QR code as I am travelling with my kids and should reach Dubai before New Year's Eve. Unluckily it turned out that no other solution can be given. It was a nightmare not only to me but also to my kids. For I had to rebook our flight and pay additional fees - which cost me a lot. Due to missing PCR test QR code which I think should be standard in your system. Being one of the known and credited DOH hospitals here in the Philippines I didn't expect this to happen. I was really disappointed that they were not able to provide the QR code which is mandatory for travelers nowadays. I would like to reimburse the payment I have made not just for the in-convenience that have caused me and my kids but more on physical, emotional, and mental stress/trauma that it inflicted us. Attached copy of the receipts for your reference. (sent separately thru email) I hope this will be addressed as soon as possible and looking for a positive reply. Respectfully Yours, Babylyn Rosales

Thankfully I did not choose Makati Medical Center for my Mom’s chemo. Here is why you should think twice too. 0 star if that is even allowed. This review is based on an actual consultation and conversation exchange between my Mom, who was diagnosed with Cancer 3A, and a Consulting Doctor. I forgot her name but in the Oncology Department. This happened back in 2017 and I know this review is still relevant, upon checking recent experiences of other people. 2017, my Mom was just recently diagnosed with Cancer 3A (unknown cause, either Ovaries or Colon) so we did our best in looking for the best treatment/s we can get for her. Of course, I proudly said that she should take consultation in MMC, believing that it was the “best” place for cancer cure, apparently it is not. Here is how the consultation went, non-verbatim: Mom: Doc, mayroon po ba’ng gamot para dito? (Is there a cure for this?) Doctor: Meron naman, pero mahal. (There is, but it is very costly.) Mom: Ah, okay lang po kasi meron naman po ako healthcard and kaya naman. (It is alright, we can manage and at the same time I have a healthcard, which might help.) Doctor: *exact words* Nako, eh baka kinuha mo lang yang health insurance kasi may sakit ka na!? (Oh my, maybe you just got that health card just because you got cancer?!) My Aunt: Hindi, benefit niya yan sa anak niya. (No. It was her benefit from her daughter’s work.) Mom: Nakakamatay po ba ito? (Will I die from this?) Doctor: Aba, oo naman! (Yes! Of course!) 1. My Mom had the healthcard prior her diagnosis. And like it was stated, it is her benefit as my beneficiary from my work. 2. Where did the snootiness come from? What happened to being empathic in the field of medicine? Mom described it as “the doctor said it so haughtily”. I get it, no need to give false hopes, but there is also a better way to say things. 3. I understand the weariness that comes from all forms of work, but all of these was uncalled for. 4, I believe that each and everyone working in the facility is a representation of the organization itself, especially when it claims to provide “quality healthcare” from the start to end of the process. My Mom felt bad, even my Aunt that was with her felt bad like it was a hopeless case. Made my Aunt cry. My Mom was just strong enough, but I felt when she told me that, she was sad. I cried quietly. Fast forward today, January 2023, this still makes me cry and feel sad. My Mom is doing better, had her surgery at The Premiere Medical Center, Las Pinas; having her chemo sessions at San Juan De Dios Hospital (Pasay) and consultations at St. Luke’s BGC, where nurses and doctors on all hospitals are great. Mom never felt that she was a disturbance at all. The journey is long and difficult, a little compassion from each and everyone will be extremely helpful, especially from the people in the field whom you know is the best to help.

😓😓😓 Some are nice but other personnel are rude... attitudes of some personnel need to monitor or to improve - it can be like a DISEASE that will affect other good hospital personnel .. It will be okay if they have lot of patients or clients, or maybe they have lot of works <- BUT THEY ARE DEFINITELY "NOT" OVERLOAD OF WORK on those times .. (not all yet) some sections/"center" of this hospital have personnel that can be tagged as LAZY and have POOR attitude/concern toward their clients/patients. Most of these "poor quality service" seems coming from tenured (looking) personnel in certain sections / "center" ..

Is 5000 a normal Dr fee? That is how much I paid today for a simple 15 minute consultation for a sore throat. I asked some locals and they told me I was charged way too much and that the standard rate is 1000 to 1500 . The Dr. didn't take my temperature, blood pressure, check heart rate and breathing with stethoscope. He didn't do a strep test as is standard diagnostics protocol. He did some really strange things like by blowing air in my nose and putting a piece of paper in there and lighting my nose! I said what on earth are you doing? None of this is part of the treatment protocol for strep throat. I felt so sick and so exhausted, I was almost delirious. My brain wasn't working right. Otherwise I would have said there's no way I'm paying you 5,000 for this. I expect to be ripped off by a taxi driver or some other unprofessional person, but not a medical doctor who has taken an oath to serve patients. If you are a foreigner, expect to be overcharged by the attending physician. How can you trust the medical advice from someone who just ripped you off?

What a sad day for Makati Med to lose its top customer (My Father) and fan for years. The patient was made to wait 9 hours to get the final billing processed and when we checked 3 hours into the 9 hour wait, they said neither the nurse station nor the billing department have messengers to help do in room settlement. 9 hours later and the patient was not given any more medication, forced to waive his Cigna insurance and the patient just paid his bill in full so he can check out and so I saw how sad the hospital service has become just perhaps because their billing department and nurses station doesn’t know what to do when global insurances are used by patients. Really really wish they improve. Because there were so many other guests complaining louder than me so I’m sure I’m not the only one they are dealing with tonight. Needs more training in patient care and empathy. Hope you can take some time to do retraining on the critical departments.

Despite the many signs in almost every hall and waiting room, there are still Filipinos who don’t get the request of having to put their phones on silent mode and/or use a set of headphones to listen to their junk on FB. The hospital is not doing anything to enforce this rule. Further; please note this hospital doesn’t have air conditioning in the common areas such as hallways, main entrance hall and phlebotomy waiting area. Bring lots of water as the water in the hospital comfort rooms is not potable either. On a warm summers day you may regret it. Hospital is basic, like most Philippine hospitals it’s overcrowded and understaffed despite Metro Manila having 25M+ people and many without jobs.

I have now visited several times, and seen 3 differnt Consultants, and I can only say my experience has been very positive. Good facilities, Dr Lorenzo in Rhumatology and Dr Wencelas in Cardiology, were both not only extremely through, their manner was extemely professional, curtious and gave the feeling they had all the time in the world for you. My experience is limited to the UK health services and clinics in Thailand and the Philippines, but I have to say I am very impressed with my experience Makati Med and wouldn't hesitate to recommend this hospital to other foriegners who maybe wary about the level uof health care in the Philippines

You have to wait at least 3 hours before the late doctor arrives. Went there for a consultation with a pulmonologist, but in the end, she is asking me what to do? Is she really a doctor? She even told me to make our consultation faster as she is the only doctor and a lot of patient is waiting for her as well. Not recommending this hospital. Poor service. 🙄

(Translated by Google) There are days late patient food. Once you do not give food because you are busy, then there is no follow up food because it is said to be over time. No deliveries allowed. They said that a messenger could come up. Now everyone is gone. The guard did not want to talk but the guard was fighting with the deliverer. The new memo says relatives and visitors can bring nh food. Now, Not even son in law of patient allowed to increase supply do not want to enter. Your hungry patients are paying 10k for a room per night plus other charges. When you check the bill everything is way overpriced and prices were changed after lockdown. Then there is just no hot water in the shower. 4 days ago the patient should have been discharged. Up until now. You left your patients on the air. There were not even rounds of doctors for days. Now, more than 12 hours. The billing is not over yet? (Original) There are days late ang food ng patient. Once hindi nag bigay ng food dahil busy, then walang follow up food dahil lumagpas na daw sa time. No deliveries allowed. Sabi nila pwede may mag aakyat daw na messenger. Ngayon lahat wala. Ayaw mag pakausap nung guard pero inaaway nung guard yung nag deliver. Sabi ng new memo pwede relatives and visitors mag dala nh food. Ngayon, Not even son in law of patient allowed na mag aakyat ng supply ayaw papasukin. Gutom na patients niyo paying 10k for a room per night plus other charges. When you check the bill everything is way overpriced and prices were changed after lockdown. Tapos wala lang hot water sa shower. 4 days ago the patient should have been discharged. Up until now. Iniwan niyo sa ere mga patients niyo. Wala man lang nag rounds na doctors for days. Ngayon, more than 12 hours. Di parin tapos yung billing?

The doctor said in ER, ICU to me in front of my mom who is sick. “This is not a charity hospital” while we are working to settle our payment for our ER bills plus the Admission DP. We are fully aware. When I showed are payment receipt, she rudely said that they don’t need that. In my mind, I am wondering why did she said “this is not a charity hospital? Why doctor cares more about your bills instead of taking care of their patients. Like asking how they are? What is your oath? “I solemnly promise that I will to the best of my ability serve humanity—caring for the sick, promoting good health, and alleviating pain and suffering.” To have that QUALITY SERVICE you need money.

Check up queue is so slow.2 patient per hour.do not go waste of time

One of the best place if you want people to ignore you. I'm speaking not only for myself but to all fellow foreigners as well. We arrived around 1AM, and I saw bunches of other people, the Emergency was so full you barely see chairs for waiting. I've got pass through the administration process and was asked to continue to examination room. Lo and behold the queue was 2 hours+. I've got examined at 3.40AM, with one of nurse who lost her temper after that. She said to do this and that test, and wait another 2 hours to get the result. That threw me and my husband off so bad we knew this is one of the worst hospital -especially for foreigners who's on vacation. Sorry not sorry MMC :(

This is a business, medical services are held by different companies which don’t coordinate well together, there is no care for the patient. The patient, or better said customer, is the one having to go from one service to another to have the information. I got a simple surgery there, surgeons were good but hospitalization was a very bad experience, even being discharged was painful.

How can this be called a world class hospital, beats me!...useless red-tape is mind boggling. Service at the delivery room at night is atrocious. You get interns who basically must check everything with real doctors, so everything takes ages! Nurses can't find veins, torture you to place an IV - I had to demand that they find and use a vein finder (which came uncharged!)😫...6 hours waiting for 45min procedure, unbelievable!!!...

The staff I met in the lab Vincent was very very helpful. With the keep changing covid19 travel policy/requirements, he explained to me clearly what they can provide and tried hard to fulfill the requests that my destination needed. And they worked very efficiently and followed through the whole process. A very good experience indeed.

BEWARE!!! As a foreigner I would AVOID this medical center at all costs. I speak as a Canadian-born, dual American citizen. 1. First Doctor diagnoses the cut on my leg as my right foot and not my left. Have to have that cleared up for insurance purposes and to have the second doctor properly scrape my wound on the correct leg. 2. Admin person incorrectly enters my mother’s name, my country of birth and email. Have to get that fixed. 3. Pharmacist refuses to let me use my Visa saying it’s an American card when clearly it’s an international recognized visa. When I ask her to process my card of course it works immediately. 4. Doctor prescribes me incorrect lower dosage for the extra antibiotics I need. Only reason this is even noticed is cause I see the medication the pharmacist gives me does not match the current pills I have. Have to spend additional time to get new prescription and then get visa charge voided. In that much time I miss my appointment with the second doctor. 5. I need to get blood work done - i had the worst blood drawing experience of my life. The nurse forcibly moved my arm while Drawing blood leaving a bruise. I have no idea if she hurt my vein or what she did but not sure how the heck someone like that could be a nurse. Attached pic of what she did to my vein. 6.Second doctor who saw me cleaned wound but didn’t scrape it to test for infections. Overall, should have just waited a day to get a checkup in Thailand.

Late review for January 20, 2022. It's okay, all staffs are kind and polite .. but except with this one woman who is assigned on assessing the outpatients before the swab test procedure. You will feel that she very unwelcoming and her tone sounds so irate even she's just asking with the patient to signed paper or explaining this that patient might really don't understand back then, I just can't help to compared when there are other nurses on the site, not to mention 1 on the other window where I was assisted by this gentleman, plus the nurse/staffs who are on the other table and doing the swab test.😐

All departments are divided and they don't even know what their work is. Ask them and they will tell you the wrong thing and you will waste your time and die in this hospital. Rather make delicious food at home with the money to come here. Also, if you are a foreigner, I recommend you go to your home country and get treatment. They will ignore you, saying, "If you don't want to, go away," offering you a false price that is at least ten times higher than the price of a Phil-Help.a hospital that illustrates why the Philippines is not developing.

Makati Medical Center is an iconic medical institution and one of the most prestigious in the Philippines. It is known for the high quality and high standards of service and the medical staff are some of the best known doctors in the country. Makati Medical Center is now part of Metro Pacific's hospital group.

This review is more aimed at the doctor who helped me, Dr. Noel V. Lagman, who did an incredible job of describing the situation and the procedure before helping me. After nearly 4 weeks of walking with a flesh wound on the shin, he was the first to describe why healing is slower than normal and what can help to improve it, before helping me clean the wound. Much appreciated.

The service and medical standards are worrying. The most serious thing is that some doctors let you do some meaningless examinations and then charge high fees. Even if there are good service personnel, they are only a few.

Gastroenterology doctor FORES, MIGUEL EDGARDO is very money oriented. I had a stomachache and he straight away requested me to do endoscopy. Why can't he give me medicine and do some observation first, if I am still not recovering then only proceed to endoscopy. I rejected his advice and his secretary kept calling me to go for appointment. I went to another doctor ERNESTO OLYMPIA and he is professional. Paediatricians are worst, one of them requested my newborn to do tongue tie surgery on the 2nd day she was born, should she be so rush? Why can't we do some observation first and then only decide. I got a 2nd opinion from another doctor in Singapore and it was not required at all. On another occasion, my baby was spitting up milk sometimes, one of the paediatrician at MMC requested us to do an xray, and while the xray result is still pending, she requested us to admit the baby to the hospital. Seriously? From my experience, most doctors in MMC are very money oriented, why can't they opt for observation first before requesting the patient to get further treatment. My advice to you guys is, always get a second opinion!

I am filing a complaint against your doctor. I was diagnosed that I had acute appendicitis on May 14, 2022 and eventually advised to seek assistance from a physician on May 15 as per the message from Makati Meds. I had body pain on May 23 and went back to Makati Meds and arrived at E.R., between 1-2 AM. I was checked and undergone a CT scan. The nurse who took the blood sample from me didn't know her job. She was the other nurses who took a blood sample before, I didn't feel pain and it's opposite to how I felt when she took a blood sample from me and yet, she had to go and get a sample from my right arm. Still painful and she went back to me. She gave me a cold compress then at 5pm she asked me if I was about to pee for the urinalysis. I said not yet. She said I'll give you a glass of water. she gave me 3 times. She The result shows no more acute appendicitis but asked me to undergo a CT scan again. *****I asked if it'll still be covered. They said to have it approved once they call Maxicare. The second CT scan for today didn't happen. Now, the doctor asked me to take a SWAB test. *****I asked again if it's gonna be covered by my HMO. The doctor said they're going to ask it to be covered and it'll be. Now, the doctor did the swab and I WAS UNDER IN AN IMPRESSION THAT THEY ALREADY CALLED MAXICARE BEFORE DOING THE PROCEDURE! FOR ME TO GO HOME, I NEEDED TO SIGN THE PROMISSORY NOTE IN ORDER FOR ME TO GO HOME!

I have to say I am very very impressed with the service at this hospital. My mom went for a check up and the doctor requested for an xray. We went down from the clinic to radiology. They have a receptionist there. You get a number and they have a monitor for the cue. And then to the counter for registration, then cashier and off to xray then 10 minutes later we were at releasing and got the results. Super fast. Very smooty and efficient. Then back to the clinic. Then i wondered if the ultrasound would have the same fast service. My mom needs an ultrasound requwsted by another doctor. So we were walk in patients at radiology and we got the same efficient, realible and super fast service. asian Hospital can not touch Makati Med's toes. Bravo.

Their quality of service is better specially for HMO patients. There are big HMO care centers so they can cater higher volume of people in shorter time. Also ER is better and they have respond faster. Down side: Difficult to navigate inside the building, there are 3 towers so make sure where you are going exactly.

If you have tons of money they will care for you, hats off to the nurses, they did a great job caring for my mom however the doctor who assisted my mom was extremely terrible, my mom waited there for almost a week, biopsy was taken but there were no diagnosis even something to consider til the day my mom got discharged, and since my mom was using a health card, the doctor wants my mom to pay an out of pocket fee for another test, the Doctor was not even sure about he was talking about, he doesn't even recall about my moms past medical history or even the diagnostics that were performed, and on the medical abstract there were a lot of errors. What irritates me, the surgeon wants proceed with the surgery even if there was no diagnosis and will just figure it out during the surgery, my mom was offered 150k package for the whole thing and the doctor didn't want to use my mom's health card. Good thing my mom went to Dr. Baltazar, (a classmate of his late brother) after looking at my mom and her biopsy and other diagbostics report he was able to detetmine the diagnosis. My mom went to another hospital and had her surgery there instead. So you see if you dont have money, they won't really care for you, it would be better for you to go to another private hospital with Doctors who do not chase money but rather has a genuine compassion to their patients no matter what income status you have.

The taxi dropped me at the Emergency entrance and then everything went fast. In no time I was on a drip and admitted in the Medicine section . Of course I underwent a lot of different checks and screenings. Were they all useful I don't know. I was often visited and doctors kept me well informed . Nurses: all young and friendly very helpful It's when I was discharged that I experienced a kind of disfunction : they stopped taking care of me at the very door of my room,nobody to accompany me all the way down (6th floor) and help find my way out and get a taxi . Getting a taxi is the last straw at MMC. Patients and visitors are in the same queue and no sitting. And just an hour before I had to call for assistance to go to have a shower! Is that "classy "?

Makati Medical Center is certified by the Bureau Of Quarantine for the tests and exams required by the BOQ in order to process my quota visa application, since it was the closest in my area and only needed Xray scan and blood/stool/urine tests i went there thinking it would be just as good as any other. What a mistake.. the tests were done quickly but the next day, upon receiving the results i realized none of them were to the standards that the BOQ requires. they were all certified with electronic signature, and i was not provided with an original. During then registration process they already didn't seem to know what to do, so i insisted i needed an original for each of the test along with 2 copies, all with orignal signature of the doctors/specialists.. I even provided the checklist from the BOQ and insisted that the BOQ was very strict. Rushing back to the hospital and hoping they would quickly provide me with what i needed... my quest brought me first to the radiology department, and it took me more than 6 hours of arguing and waiting around to finally get the results the way they were supposed to be. I want to mention that the staff here was very helpful and did everything they could to help me. the next day, I went to the laboratory, talked to the clerk, explained to him the situation and how it was eventually solved the previous day.. He asked me to wait and went to talk to the doctor who im guessing was the doctor i needed for the signature. after barely a minute the clerk walked up to me and say : "We are sorry sir but we can not sign the results, nor provide you with what you are asking" I asked why and he said : "Because we don't have to" Here I have met the most unpleasant, disrespectful, unprofessional pair of clerk/doctor. The doctor was clearly displeased by the fact that I wanted her to sign the original and copies which is ALL i needed to be on my way. so after a lot of talking and waiting around they basically kicked me out of the laboratory and even told me to go to the "information desk" at tower 1. I literally had to bring an administrator of the hospital with me at the laboratory for her to finally sign the tests !!! I wasted almost 2 entire days, had to pay all extra expenses incured from my own pocket and worst of all, nobody seemed to care about updating/adopting BOQ requirements for the next patients. Simply the worst.

Billing department is the worse ever. And it took them 3-4 hrs. just to summarize our bill during my mom's stay at this hospital. I would NOT recommend this hospital to anybody. St. Lukes in Taguig would be an alternative.

To start with, I am an MD and worked as both general and orthopedic surgeon. The quality of care is excellent. All the physicians I have encountered were really good. That does not mean they always agree, but that is normal and to be expected. I had two operations, both well carried out. Also the anesthesiologist, the same both times, was really good and professional.

too expensive for their poor service

(Translated by Google) Chinese people don't go to this place, they charge for it. The price of the hospital is not uniform. (Original) 中国人别去这家，黑心收费。医院价格不统一，掏耳朵收了我十万P

People choose this place because near makati, all they know is only money money and make money.. Treatment only for high class people.. Bad hospital..

(Translated by Google) I visited the hospital because of panic disorder. There was no doctor in charge of panic disorder, so I was treated in the emergency room. Doctors here don't know what panic disorder is I was forced to do chest x-rays. I explained to my doctor about panic disorder, but I asked him to take X-rays, so I just asked him to prescribe medicine. But today I went to the emergency room, so when I go to the hospital, I have a doctor in charge After waiting for a long time, there was no doctor who came back, so if you give me the paper with the doctor's name and phone number, you can call me and ask me where to get the prescription and the day. The emergency room staff laughed and told me to go because there's a doctor. I cheated and went back and gave me a note to call and call this number and giggled and laughed. I get very angry, but once I have to live, I called the message number, so I left a text message because I didn't answer it. I'm not going to this damn hospital again. (Original) 나는 공황장애 때문에 병원을 방문했다 이곳에는 공황장애를 담당하는 의사가 없어서 응급실에서 진료를 받았다 이곳 의사들은 공황장애가 무엇인지도 모르는지 가슴 엑스레이를 찍어야 한다고 억지를 부렸다 나는 공황장애를 의사에게 설명을 하였고 그래도 엑스레이 찍자고하길래 그냥 약만 처방해달라고해서 받은적이 있다 하지만 오늘은 응급실에 가니 병원에 가면 담당의사가 있으니 가보라고해서 갔더니 한참을 기다린후 돌아온 답은 의사가 없으니 담당의사 이름이랑 전화번호가 써있는 종이를 주면 나에게 전화해서 처방전 받을수있는곳과 날을 물어보라고 하더라 황당해서 일단 종이를 들고 다시 응급실을가니 응급실직원이 비웃으며 의사있으니 가봐라 라고 하길래 속는셈치고 다시 갔더니 이번호로 전화해서 통화하라는 쪽지 하나주고 낄낄거리며 웃더라 화가 아주 많이 나지만 일단 살아야하니 그 쪽지번호로 전화하니 받지 않아서 문자를 남겼다 여전히 1시간째 답장은 커녕 전화도 없다 이 빌어먹을병원 두번다시 안간다

Probably the best hospital in the country. It has the the best collection of doctors in the country. Its facilities and equipment may not be the best in the Metro but the combination of skills make this the first choice among hospitals. The only major problem is the traffic coming here any time of the day. The traffic can literally kill. I have mixed feelings about this hospital being one of the first children born here after it opened to seeing first my grandparents then my parents, in-laws and friends spend their last hours here.

Hi Makati Medical Center just want to know po if may update na po regarding sa swab test ko po nung September 25 po. As far as I remember po you said that the results is after 24hrs. Thank you so much

We really had a bad experience with the emergency procedures in this hospital. My friend's concern is just a minor arm pain with concerns of a potential stroke/nerve issue. It took us 3 hours to get a doctor to do health assessment and recommendations, another 2 hours for the IV, and until now still waiting for the IV removal, discharge, and billing!! They mentioned there're doing all they can to speed up and saying we are 5th in the line. Heck, all of the patients were already gone now and we are the only ones left!!! How is that some other patients were attended quickly while we wait here with a minor "muscle spasm" problem? Why do we have to wait for half a day just to get through the ER? Your process and protocol doesn't make any sense!! It's a waiting game for all the patients!!!

Makati Medical Center will care for you. From setting an appointment, undergoing procedures, and post treatment, they were very helpful, professional, polite, and I can tell they really like their jobs. The prices of the procedures in their Endoscopy and Gastroenterology Department are quite steep, but the overall great experience makes up for it. I would definitely recommend Makati Med, specifically Dr. Angelo Lozada for all your Gastroenterology needs. Two thumbs up! 5 Stars!

One of the best hospital in the Philippines! My son got hospitalized and confined there and no words to describe how professionals the doctors and nurses are. Best medical facility that can provide quality care.

One of the best and biggest hospital here in Makati area which is located at Amorsolo Street Legaspi Village.

ever since I've been hospitalized for a couple of times, all the staff gave superior service. meals are on time and doctors and nurses doing rounds are very polite and professional. patient facilities are all working. I nevwr had a bad experience everytime I go to MMC.

Not a bicycle friendly establishment. They charge all vehicles (bicycles included!) the same rate of P50 for the first three hours and an additional P25 per hour. Insane.

Very good experience. Went in at midnight with extreme ear pain. I was seen by a doctor within about 30-40 min. Received treatment shortly after. The nurses and doctors were very friendly. The nurse that put my IV in did a perfect job. Went I. First try and barely a mark left when I took the bandaid off. Very reasonably priced. Around $100 US dollars for the whole treatment and overnight stay. Just as good of a hospital as back home in Canada, actually quicker service here! I give Makati Medical Center 5 stars! Thanks again!

I'm foreigner and I have a notice that you can go to this hospital only if your income is 3000 dollars per month otherwise you would be broke unpredictably 💀

Good service from the Doctors but had a bad experience when i need to go to the Emergency room for second time and the nurse is not very accommodating.

They should watch Medical Drama Series like Chicago Med, Amsterdam, Good Doctor. In order for them to talk straight forward to their patients. I know that Cancer Patients is very difficult to attend to. But being Honest to their patients that they don't have enough time to live. So the family can prepare all the necessary things to be left behind by the patient. I suggest that being honest that you have only a months to live the patient might be ready to accept and make some necessary adjustment on the way they use to live specially the ones who will left behind . Just be honest to explain everything.

Very effective! I'm waiting for my bill for 6 hours till now. I told them yesterday that I wanted to be discharged this morning, and I've been waiting since 9 am till now(3pm), it's a very effective hospital.

One the best hospitals in Manila with the best globally trained doctors!

Excellent doctors and the most modern equipment. I am talking about cancer diagnosis and therapy, blood tests, dermatology, cardiology, opthalomology, and gynecology, also virtual colonoscopy.

WORST HOSPITAL!! Doctors and nurses, both not experienced when it comes to sos situations. Too many unnecessary procedures, too many tests, bizarre protocols, really poor on call and in room service for the patient. I lost my mother today due to their inefficient staff and inexperienced doctors!!!

SONOHYSTEROGRAM - DO NOT EVER DO THIS PROCEDURE THERE. 05 April 2023 - I had the procedure in Makati Med. It was EXCRUCIATINGLY PAINFUL. It was like they inserted a stick inside your ovary and twisted it. It was like they are cutting you open without anesthesia. This procedure is not supposed to be painful. It was supposed to be just a minor discomfort, like a pinch, like a stomach cramp. But no, I WAS SCREAMING IN PAIN. There were 3 doctors who were inside the room. Now I just realized they were just practicing on me. I think for a painful procedure, they just better practice on each other.

All in order in the new norm.

My wife gave birth here recently. I have been so impressed with the staff and nurses. The service is far superior to what I have experienced in the UK. An absolute credit to the Philippines! ❤️

Useless

Beautiful Place

Makati Medical Center is an outstanding hospital that provides exceptional medical services to its patients. It is a top choice for individuals seeking high-quality healthcare in the Philippines. State-of-the-art facilities, excellent medical services, and world-class medical professionals.

(Translated by Google) the dear charge, and neither did my father heal (Original) ang mahal maningil, at hindi rin gumaling ang ama ko

It was absolutely excellent, the doctor we visited sounded quite more competent than the ones around Marikina area such as MVMC, St. Vincent Hospital, Garcia Hospital, etc. Lots of hallways, convenient store, and even food places to rest and dine in.

I've done multiple medical check-ups with MMC as well as when my dad was confined for a few weeks there. Place was well kept clean, signs and staff are friendly and answers to questions well. Their services are prompt and the doctors and staff are very professional.

High end facilities

Breast Clinic is at the 2nd FL Tower2. Very pleasant place over the years.. prompt service..

(Translated by Google) In all fairness at MMC, the quality of your service in the ER is excellent in facilities and all. It was a good experience for me because I didn't know if I was going to a doctor. Hope to continue, because my experience before this, not so nice. Update as of 01/23/2020: the billing and cashier slow down in the ER. Please tell my brothers that I need to buy a bait reliever. (Original) In all fairness sa MMC, ang laki ng ginanda ng service niyo sa ER saka sa mga facilities and all. Maganda yung experience ko nung nagpaER ako kasi di ko alam kung sang doctor ako pupunta. Sana magtuloy tuloy, kasi yung experience ko before this, hindi ganun kaganda. Update as of 01/23/2020: ang bagal ng billing at cashier sa ER. Pakibilisan mga kuya kelangan ko na bumili ng pain reliever.

So at the ER, the doctor attending us said the IV would just take less than 2 hours. The IV’s all used up and it’s already more than 3 hours and no doctor is showing up in our cubicle even after two follow ups at the nurses’ station.

I trust Makati Medical doctors and their high tech medical chines and lab technicians to deliver accurate results.

Very accomodating personnel. Lots of dining to choose from a hospital

It's such a terrible please i have never seen before.

They have very good doctors with a broad range of specializations.

Is there 0 to give for rating? I would go to st Lukes instead

The ingress/egress is well organized. The appointment scheduling is fast, organized and on time for both home service and in-hospital procedures. Courteous staff while fully observant of covid 19 safety measures.

You get what you paid for. Excellent medical service

In my experience when we were confined last January nurses in the covid floor were generally helpful specially the elderly. Except for the nurse incharge of billing for that floor who gave an- i dont care - attitude when sought assistance on my billing. Nurses specially in the voiding sections were clearly models of commitment and putting their heart in their work.

Nice hospital: nice looking, nice environment. A bit pricey, but Kidney Unit (renal services) is good. There is the bed option (instead of chair) for hemodialysis.

Rating I gave is based on efficiency how they deliver their promise to release the rtpcr test results within 24 hours. St. Luke’s BGC and PADLAB is more efficient. I got my results between 10-12 hours unlike makati med, I have to call and send them email just to get the results.

It was magnificent and commendable Hospital for Medical Services. A+ service. Thank you Makati Medical Hospital and employees for untiring services towards humanity. God bless you

It was an okay experience.. we got a little bit sick and visited this place with my Girlfriend she's American blonde girl ..I'm Mexican but i kinda felt that they treated us a little bit different.. judging by the way they treated others .. others mean their people ..

Never forget that place.because that place is the last I saw my mom alive

Emergency room has efficient doctors the few times we have been there.

Appreciate their quick pivot to offer telehealth services when covid happened.

My mom's doctor here is really competent + their staff are really accomodating.

Your website for online results sucks

Stayed here for a BL, BA,TT & MR in the private suites. Staff cleaned my room thoroughly everyday. Nursing staff were very attentive and made sure every need was seen to promptly. They were extremely kind and patient. My pain management, hospital cleanliness and care was much better than I have ever received in Australia in the three private hospitals I've had surgeries in. Highly recommended 👌🏽!

(Translated by Google) A very well organized clinic of excellence, with specialists and high-level diagnostic facilities. Also an internal pharmacy where you can buy the medicines ordered by the specialists. I know nothing about hospitalizations and surgery. I have used MMC several times over the years for different problems: orthopedist, ENT, dermatologist ... always finding a prompt answer both from the specialist and from the analyzes (Xray, ultrasounds ...). I also benefited from a course of physical therapies. All with satisfactory results, at a reasonable cost. I can only recommend MMC to anyone who is in need of a medical visit quickly. (Original) Una clinica di eccellenza molto ben organizzata, con specialisti e strutture diagnostiche di alto livello. Anche una farmacia interna dove acquistare le medicine ordinate dagli specialisti. Nulla so di ricoveri e interventi chirurgici. Io mi sono avvalso di MMC più volte nel corso degli anni per problemi diversi: ortopedico, otorino, dermatologo... trovando sempre una pronta risposta sia dallo specialista che dalle analisi (Xray, ultrasounds …). Mi sono anche giovato di un ciclo di terapie fisiche. Il tutto con risultati soddisfacenti, a costi ragionevoli. Non posso che raccomandare MMC a chiunque si trovi nella necessità di avere una visita medica in tempi brevi.

To whom it may concern, We came here thinking that we will be treated properly. But after Deposited 150,000, we were disregarded by doctors, nurses at ER. We really don't know what is their problem with us. I don't wanna think that we are discriminated but that is how they showed us because we are Muslims and we don't have health card. We stayed at ER for more than 13 hours for nothing? I know we have room, we really don't know what is their problem with us. Now, I just realized what I have heard before that this hospital has an Anti Muslim staff. We are not the first to experience this discrimination. I am really disappointed. If they don't like Muslims, they should have told us. I hope this incident will be dealt with by the Management. We came at 12noon Nov.24 and still here at 1am Nov.25,2023. Delete Move to

My sister gave birth here. It was a good experience for her. She was well taken care of and guided by the medical team from delivery to lactation. Since it's her first baby the doctors taught her proper latching/breastfeeding. My niece who was delivered prematurely was also well looked after in the NICU. ⭐⭐⭐⭐⭐