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West Town's Coffee - Specialty Coffee Company image

West Town's Coffee - Specialty Coffee Company

Cafe

😠 Shop staffs are not attentive Got surprised by one female staff keeps on playing game at the table... I know it’s Philippines... but still felt lower than Filipino average People often mention coffee, good, staff, great, nice, service, love, time, Good, friendly,


Address

The Milano Residences Piazza, Century City, Makati, 1630, Metro Manila, Philippines

Contact

+63 977 803 0917

Rating on Google Maps

4.20 (62 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: coffee (46) good (30) staff (22) great (20) nice (19) service (17) love (16) time (12) Good (12) friendly (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Miho I. 6 years ago on Google
    Shop staffs are not attentive Got surprised by one female staff keeps on playing game at the table... I know it’s Philippines... but still felt lower than Filipino average
    5 people found this review helpful 👍

  • 2/5 Ravi S. 2 years ago on Google • 271 reviews
    This cafe has run down a lot since I last visited couple of years ago. Very messy in appearance and looking like a storage space. Most coffee drinks in menu not available and, of course, no non-dairy milk options. The Hazelnut Latte was good and Americano was ok.
    2 people found this review helpful 👍

  • 1/5 m B. 6 years ago on Google
    Drinks and foods were not bad. But the mean female staff was making the mood bad here. I do like the shop interior design, and TWG tea here. I just wish their improvement of service quality. (I’m just expecting ordinary common sense)
    4 people found this review helpful 👍

  • 1/5 m “さち” b. 6 years ago on Google
    Sadly, I just had bad experience here... I was expected something good to the cafe in Milano. Service of a female shop staff was really bad. She was really mean, doesn’t know the meaning of serving. I’m so disappointed. Wish the owner will do good staff training soon.
    4 people found this review helpful 👍

  • 5/5 viscountjan p. 3 years ago on Google
    A big shout out to our waitress Elaine for being so accommodating. I missed going to Antipodean because of the lockdowns, and I'm so glad Elaine is still working at this delightful restaurant. She is friendly, energetic, and her vibe is topnotch. Elaine made sure our dinner experience was comfortable and satisfying. My balikbayan tito was impressed with her when she waited our table months ago before the pandemic. For this review, I love their Red Sangria. I've been ordering the same drink for as long I as can remember, and it's always the right mix of fruits and alcohol. For this visit, I ordered it twice. Kudos to whoever's hand concocted this elixir. Oh let's not forget to mention everyone in their awesome crew tonight. Thanks for bringing out our orders in a timely manner. Thank you for implementing social distancing. Thank you for staying open until we were done with our food, and for making us feel so welcomed. Thanks a bunch and I hope to visit again soon!
    3 people found this review helpful 👍

  • 1/5 Kimiyo �. 6 years ago on Google
    good location, bad service
    3 people found this review helpful 👍

  • 1/5 HangryHuman 4 years ago on Google • 60 reviews
    It was my first time to order from this coffee shop unfortunately it was not a good experience. When I ordered I informed them to put extra sugar but they werent able to include it. Lastly, the cheesecake is a disappointment. I think they used a lot of gelatin which makes the cake's texture hard. Would not recommend this place.
    2 people found this review helpful 👍

  • 1/5 K T. 4 years ago on Google
    The staffs are very very very very noisy. They are loudly talking every time without caring customers. If you want to spend with those people, I recommend here.
    2 people found this review helpful 👍

  • 1/5 Chen H. 4 years ago on Google • 54 reviews
    It was my favorite café, now it's changed, before, bad service was affordable, that's OK. Now a new kitchen is fine, but the overweight oily smoke would treat you well as you there,the fryer is not covered,the stuff let the smoke scurry, you might leave there instantly as you finish the meal, or enjoy that scent. And the warm reminder is the smoke would damage the furnish, air-conditioner. Look the light on the photo,you would find out how the smoke being heavy,you can come here to feel the oily touch on the table. I'm looking for another café to instead this one,if you still not care about that.
    1 person found this review helpful 👍

  • 5/5 mcdennis m. 4 years ago on Google • 10 reviews
    If you really love coffee this is a must visit place in makati. Located near at the very busy street of makati avenue (the red light district) they offer an array of coffee and tea not to mention they now renovated their store in order to serve you delicious meals too. The staff are very good, promte and polite. As if they will let you feel that your at home.
    1 person found this review helpful 👍

  • 4/5 Stefan Y. 3 years ago on Google
    Great menu choice. Good coffee. Excellent food quality. Servise was stressed and slow. Advise: it is nice to have all the staff on the table as accessories but when the food comes you would want to use the space of the table. Verdict: I will visit again.
    1 person found this review helpful 👍

  • 5/5 Yonatan A. 3 years ago on Google
    (Translated by Google) Very good cafe, they have authentic Indonesian Nasi Goreng, delicious naman. (Original) Very good cafe, they have authentic Indonesian Nasi Goreng, delicious naman.
    1 person found this review helpful 👍

  • 5/5 Rochelle G. 3 years ago on Google
    It has been a long and tiring week for me and my co-workers so we decided to treat ourselves. Instantly, we thought of Antipodean because it has been our happy place for over a year now. We surely did not regret it as it rewarded all our stresses. We ordered Pad Thai, Indonesian Chicken Satay, and the Whanganui Ramen. It's really a cherry on top of our week. Mary is a breath of fresh air. She is so accommodating and very helpful of her guests especially us. She recommends what to eat and drink. Her energy radiates to all of us making us leave with smiles on our faces. We'd visit again real soon! Look for Mary if ever you're visiting here.
    1 person found this review helpful 👍

  • 5/5 Lally O. 3 years ago on Google
    Good food and beverages but slow service Edit: Updated to 5 stars because service has definitely improved
    1 person found this review helpful 👍

  • 3/5 Ana Margarita C. 6 years ago on Google
    Interiors are nice and not yet a crowded cafe.
    1 person found this review helpful 👍

  • 3/5 ivanovic i. 6 years ago on Google
    (Translated by Google) Nice .. But payment before ordering .. There is no cold water .. The staff are good but they forget some requests .. (Original) جميل .. ولكن الدفع قبل الطلب .. ولا يوجد ماء بارد .. الموظفين جيدين ولكن ينسون بعض الطلبات ..
    1 person found this review helpful 👍

  • 1/5 Lloyd D. 6 years ago on Google
    Possibly one of the worse coffee shops I’ve been to here In PH. Several times I have been there and several times my order had been incorrect. When I explain this to the staff they just look bewildered and smile, terrible service and below average coffee. Gave it several chances but always the same problems. Won’t be going again
    1 person found this review helpful 👍

  • 3/5 Alex A. 5 years ago on Google
    The coffee is good but even when empty the place is extremely noisy with the doing if making coffee. They should install some sound deadening materials.
    1 person found this review helpful 👍

  • 5/5 Ar. Jim Marie S. 3 years ago on Google
    Cold beer is real
    1 person found this review helpful 👍

  • 5/5 Yuichi O. 4 years ago on Google • 51 reviews
    The place is cozy, and a little secluded from the busy streets of Makati Avenue. Come here to have a nice time to talk. There's also a smoking area nearby, so you don't have to go far.

  • 5/5 Kent Diamante (. 5 years ago on Google • 11 reviews
    The only coffee I will ever have from now on. owner introduced me to 3rd wave coffee and accepted by my overwhelming preference to tea and produced a cup I could not hate. The baristas will ask how you like it and will surely deliver.

  • 1/5 Aaron P. 2 years ago on Google • 10 reviews
    This place used to be great, but it’s taken a dive. Barista first of all never wears a mask and this is indoors airconditioned. Coffee is no longer good. Place is messy. Disappointing.

  • 5/5 Mark Joseph B. 3 years ago on Google
    Love this place! They have a really nice ambiance and good food (though a bit pricey) Tried the nasi goreng and some of the pasta, with my friends. I forgot the name of the pasta, but the one with the bacon in it, was good! We really had a great time, thanks to their very fun and enthusiastic server, MARY ANN! She’s the best! Makes the food even more tasty. ☺️ Btw, plus points for the table dividers, implementing safety measures for everyone. Alsoooooo Thanks for the cupcake for my friend’s birthday. The ‘fanning’ of the candle instead of ‘blowing’ it was kinda awkward but super unique and fun! We’d definitely go back again and experience not just the rest of the food on the menu but the encounter with Ate Mary! Love ko na siya promise!

  • 5/5 Abigail B. 3 years ago on Google
    Good food , Good Location and Good Service ❤️❤️

  • 5/5 Ryan Albert G. 3 years ago on Google
    The ambiance is lovely, the food is superb. Excellent customer service.

  • 5/5 lovely o. 3 years ago on Google
    I love the latte coffee so nice the taste is good even the stuff good and friendly the place is silent but not boring

  • 4/5 Dhae T. 3 years ago on Google
    Lots of food choices and drinks, the affrogato is really good also its a good place to celebrate your birthday and Kenneth is very nice, thank you.

  • 5/5 Francis M. 3 years ago on Google
    Great food and service, every time. Love love love their red velvet cake and the wide selection of breakfast plates. Kudos to our server, Kenneth. Very friendly and accommodating. Highly recommended!

  • 5/5 hm a. 3 years ago on Google
    Very good ambiance and very nice server's, the food is delicious too.

  • 5/5 Joonee Mar T. 3 years ago on Google
    I loved it. I also would like to commend Kenneth. He was very accommodating and friendly.

  • 5/5 John S. 3 years ago on Google
    Great Food, excellent service! Ambience and decor of the restaurant is very cozy and comfortable. Will visit again!

  • 5/5 Direk L. 3 years ago on Google
    Nice cozy place! Food is great too...

  • 5/5 Niel C. 3 years ago on Google
    Best place I've worked and hung out at whenever I need a home-office-away-from-home. Great people, great ambience. The coffee is awesome and well-sourced, the pasta is serviceable.

  • 5/5 Gino B. 3 years ago on Google
    Foood was great! Very accommodating service especially waiter keneyh and waitress mary. Hoping to come back for dinner some other time.

  • 5/5 Kiko Aranda J. 3 years ago on Google
    Food is great, vegan friendly, nice ambience. Look for Ivy - best hostess ever. Ivy was 8 hours in her shift but still had a smile on her face. Antipodean is lucky to have her.

  • 5/5 Kara A. 3 years ago on Google
    Very nice ambiance. I love the coffee and I really enjoyed the red velvet cake 😍 service is superb♥️ will come back next time.

  • 5/5 Jonah B. 3 years ago on Google
    love this place.

  • 5/5 Kim Y. 4 years ago on Google
    Very kind staff, awsome breakfast, and coffee.

  • 5/5 Aldrin N. 4 years ago on Google
    I love their beef salpicao!

  • 5/5 Christopher T. 3 years ago on Google
    good ambiance and good food :) will recommend to my friends

  • 5/5 Michael F. 3 years ago on Google
    Great place to meet friends or have delicious brunch

  • 5/5 Dada P. 3 years ago on Google
    Good ambiance and good food :>

  • 5/5 Azella V. 3 years ago on Google
    All the good reviews that I have read about this property are true, woww this is the best place where you can taste the perfect coffee and the staff is very accomodating..i loved the place, it looks so clean,cozy and very cool definitely will be back with friends..

  • 5/5 Zeo aleyah A. 3 years ago on Google
    Very nice ambiance, friendly service great menu choice👌

  • 5/5 Sebastian N. 3 years ago on Google
    the restaurant is one of the best in town, wait staff was very accommodating..will be back definitely!

  • 5/5 Jeric Daniel T. 6 years ago on Google
    Great place with a great coffee! With the selections of different beans is great plus the selection of the strength of the coffee. Just a great place to stay

  • 5/5 Deddy S. 3 years ago on Google
    A lot of snacking menu

  • 3/5 夜覓天權 4 years ago on Google
    (Translated by Google) Nice environment, average coffee taste, good WiFi, service needs to be enhanced. (Original) 環境不錯,咖啡味道一般,WiFi很好,服務有待加強。

  • 5/5 Duke R. 5 years ago on Google
    Hidden gem (if you may) in Poblacion, Makati. Good coffee choices, a very nice place to hangout because there are very few people at a given time of the day. If you are looking for a coffee shop that is quiet and have lots of outlets for you to plug-in your laptop or charge your gadget and have uninterupted time for work, then this is the place for you.

  • 5/5 Sadan khan b. 5 years ago on Google
    Oh tasty

  • 5/5 Bluechips N. 5 years ago on Google
    nice coffee and friendly staff

  • 5/5 Ezhea Patricio R. 5 years ago on Google
    BEST COFFEE SHOP IN MAKATI!!!!!!

  • 2/5 Nicole S. 5 years ago on Google
    Coffee quality was good, though the flat white was not very hot. It got ice cold in less than 10min.

  • 3/5 rick p. 5 years ago on Google
    Soft acoustic music is nice, but... No low fat, soy, nor almond... only full creme. No stevia, splenda, equal...only sugar.

  • 5/5 Cary L. 5 years ago on Google
    Really good coffee, polite and courteous staff. I wish these guys were my local coffee shop. 😀

  • 5/5 Janis S. 5 years ago on Google
    Great coffee, very friendly and polite staff. Also enjoyed the muffin and croissant. Been here a few times and always a good experience.

  • 5/5 Nout Van Den N. 5 years ago on Google
    Great coffee shop, small menu, fantastic espresso's and two or three great pour overs. Low on the coffee milk beverages and high in quality with very knowledgeable, enthousiastic barrista's. Highly recommended when you're near Century City Mall.

  • 5/5 Monsi S. 5 years ago on Google
    While waiting for tonight's appointment... Let's chill... Size up Extra Hot Flat White Latte by their barista, Marco Paulo Reyes Aguilar plus an Apple Turnover and Clear Mint Drops. Coffee. #WestTownsCoffee #FlatWhiteLatte #by #BaristaMarcoAguilar #AppleTurnover #ClearMintDrops

  • 5/5 Joshua S. 5 years ago on Google
    Been here twice; both times I enjoyed the coffee and the ambience :)

  • 5/5 Dorraine C. 6 years ago on Google
    What i love about this coffee shop, you can choose the strength of your coffee to light, medium and full bodied (strong). The place is really good for studying, and meeting place with your business partners or friends. Good thing they have unli wifi and lotsa lotsa sockets. Thumbs up!

  • 5/5 The 5K's F. 3 years ago on Google
    The best Chicken Parmesan ;)

  • 5/5 Vi N. 3 years ago on Google
    Cozy place! I love how they have an al fresco area. Servers were very accommodating and friendly. The food's amazing. They have a diverse range of food.

  • 5/5 Arden 3 years ago on Google
    Great coffee, great ambience, and great food. 5 STARS HIGHLY RECOMMENDED!!! 🙌🙌🙌

  • 5/5 Jowi U. 3 years ago on Google
    Lovely staff. Good coffee Wonderful atmosphere

  • 5/5 Carisse P. 3 years ago on Google
    Good food and very accommodating staff!! Excellent service 💓 babalik kami ritoooo

  • 5/5 S. B. 4 years ago on Google
    Tasty pour over coffee and cozy interior, free WiFi, friendly staff/manager. Cake looks delicious but didn’t try

  • 4/5 Ruperto C. 3 years ago on Google
    Their dishes are almost guilt free! I love the combination of pasta and veggie dishes. Though a bit pricey.

  • 1/5 IONI 3 years ago on Google
    pathetic food quality. This is what I received for today.

  • 5/5 KRISTINE E. 3 years ago on Google
    Great ambiance, delightful presentation and amiable staffs. Special mention, Jr/Junior 😄

  • 2/5 shoaib k. 3 years ago on Google
    The place and the ambience is great. Even the food and drinks served are up to the mark. But customers are treated differently. If you are going for just one coffee, or just a piece of cake you will feel like you are not wanted there. A customer is a customer, no matter whoever he or she is. Treat all of them with respect, otherwise you will loose them in no time. Highly disrespectful on their part, being such a good place to hang out. I guess I will not not be coming back after this incident.

  • 5/5 julius g. 3 years ago on Google
    I love the pasta I've ordered with rich taste and aroma. I've tried their healthy drinks as well. Would love to go back with some of my friends. For sure, they'll love it.

  • 5/5 Shiela F. 3 years ago on Google
    I love the ambiance. Foods is great even the price is a bit pricey but its worth to spend money. Also i like how lovely and very accomodate the staff, we really enjoy our time and we hope to go back again soonest. I highly recommend this to my friends. Thank you so much for making may day perfect.

  • 5/5 denden 3 years ago on Google
    It was my first time going here based on a recommendation of a friend. Right off the bat, we were greeted by a very friendly and hospitable service staff - Mary Ann who did not hesitate to recommend us the best dishes on the menu to try. I had the Steven’s Arrabiata with Bacon which was very delicious! It was definitely worth the try. The food is superb and the ambiance is very relaxing but what made our dining experience even more memorable is the amazing service of Mary Ann who made us feel at home in this establishment. She, together with her colleagues, even gave my friend a birthday cupcake with a bonus song number of course. She’s such a ray of sunshine despite that she was already finishing off her shift and probably already very tired. It’s nice seeing someone so enthusiastic at what she does especially during crazy times like this. I highly recommend this establishment for the overall experience - great food and great staff plus they are very strict in implementing social distancing protocols. We are coming back to try coffee and also to interact more with Ate Mary Ann. ❤️

  • 5/5 Lyka 3 years ago on Google
    Delicious food and homey ambience. The servers were very attentive to our needs. Will surely come back!

  • 5/5 Claudine U. 3 years ago on Google
    Very nice vibe to the place. It is an Au/NZ cafe/bar with reasonably priced food - breakfast items, sandwiches, salads, pizza, pasta with a good selection of beer and wine. Service staff are very nice and they make sure the customers enjoy their dining experience.

  • 5/5 Atthena F. 3 years ago on Google
    Very nice location.. lots selection of food and drinks everything here is great. They have the best food and coffee ever.. the service is amazing. Really nice staff and always there to serve what you need. I adored also the style setting inside the restaurant it was beautiful done.. So Loved it!! This is the perfect place to bring your family and friends..

  • 4/5 Sherry G. 3 years ago on Google
    Nice ambience. Good food but bit pricey. Their cream cheese waffle with salmon was great! I need a stronger coffee than their iced coffee. The Cocktails don’t seem to fit my taste.. Sugar is tastier than the alcohol. I'm not satisfied with their sangria (the waiter confirmed that sprite was mixed with it) 🙄 the background music doesn't also match the atmosphere of the place.. On my POV, this place looks more like a cafe but the music they're playing is much more like something you would expect in a bar. I love the art and vintage style of the telephone booth restroom and the "vault".

  • 5/5 Marco Paulo A. 5 years ago on Google • 1 review
    They trained and produced the best baristas in town and they served perfectly personalized coffee for every customer who visits there store. They ask the customers how strong or even mild the coffeethey want. Definitely this was the best third-wave coffee shop ever in manila that promotes local coffee beans here in the philippines. Thumbs up! 👍

  • 3/5 Franklin B. 5 years ago on Google • 1 review
    Good coffee, nice place, bad food. I ordered pasta bolognese and the sauce is watery. The complimentary garlic bread is stale. Iced coffee is good though.

  • 5/5 Dennis M. 5 years ago on Google • 2 reviews
    I ordered Pour Over Coffee at around 10:00 PM It was a great experience while Barista named Marco detailing on how to make my coffee. While Lorraine on the other hand explained the difference among other coffee shop in Makati. The place was so exquisitely calm and cozy And the price I must say is affordable. Best Coffee shop so far I have tasted in the South East Asia. A must visit for us traveler and for a coffee lover enthusiast. Thanks for the Great Service Marco and Lorraine!


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