The place looks good. Water in the pool is just right. However, there are rats running around Villa 3. Rooms are well maintained but the comfort rooms are not. There was no water when we arrived because their pump wasnt working so they offered a 2hour extension(late checkout)

The rooms are clean and well maintained. The pool is at the right temperature. Staffs were accomodating, and stores are nearby so you can buy things outside the resort without a corkage fee.

Nice place for any occasion this can accommodate 40 person , and the fool is quiet big with Sauna just beside this big pool .

They've been posting of 200mbps but the real thing is, there is no wifi in Villa 2. There's a rat running around. We stayed for 2 nights -- there was no staff to at least get our garbage. For a 2-night, 3-day stay, the trash should have been taken out at least after the first overnight.

I am extremely disappointed with the way the service was handled at your resort. When I spoke to your sales representative, the pictures sent to me appeared legitimate, and I was informed that Villa 2 could accommodate 20-30 people. Initially, I planned to book for July 16. However, upon paying 50% of the booking fee, I received the Memorandum of Agreement (MOA) which included a ₱2000 deposit that was not discussed earlier, as well as a two-week rescheduling policy. I immediately contacted the sales representative to request a date change to July 17 due to my nephew's graduation, but they refused and insisted on the two-week notice. The two-week notice policy was never mentioned during our conversation, and I only discovered it in the MOA a few days before the original date. This policy is completely unreasonable, and I was extremely dismayed when I tried calling the provided numbers to discuss the situation but received no response. Despite the lack of assistance, I decided to keep the original date and signed the MOA, transferring the remaining 50% balance. However, I have not received any response via text, email, or phone call. When a client is expecting to arrive over the weekend, there should be someone available to assist them regardless of the Monday-to-Friday schedule. Since we booked for the weekend, we expected to receive guidance and instructions from your staff. Upon arrival at the resort, we discovered that Villa 2 could only accommodate 23 people, which forced us to pay an extra ₱5000 for an additional cottage. Furthermore, the overall lighting in the resort was inadequate, and I had to call the provided number to request that the lights be turned on. This is something that should have been taken care of, especially as it was already dark when we arrived. There were several other issues we encountered during our stay: - The rooms were too small. - The villa itself was smaller than depicted in the pictures. - The griller was in a deplorable condition, with excessive rust. - The pool attendants were slow in assisting us, and when I went to follow up, I found them playing billiards instead. - We were expecting the jacuzzi to be operational in certain parts of the pool, but only half of the pool was functioning. Paying ₱1000 per hour for such limited access was not worth it. On the positive side: ✅ The air conditioning in the rooms was satisfactory. ✅ The restrooms were clean. ✅ There were designated garbage bins available. ✅ Ate from the resort assisted us in the best of her ability and she was nice, it would have helped her assist us better if she has a copy of the MOA to note the requests we have put in as well as the receipt. Overall, I am deeply dissatisfied with the service and experience at your resort. The miscommunication regarding the booking, unresponsiveness from your staff, misleading representations of the facilities, and various issues during our stay have greatly affected our enjoyment and left us feeling let down. I hope you take this feedback seriously and take the necessary steps to address these concerns and improve your services in the future.

Nice place for big groups. 4 -5 hours before the ending time, they cut the water and none was able to take a shower before leaving.

*Supervisor John was not accommodating. His tone was condescending when concerns were raised during the event last December 22. It wasn't the kind of Customer Service we were expecting based on the good reviews we have read. *Hand sanitizers or alcohol were not available in the resort. *Videoke and Wi-Fi were not working during our stay which should have been checked before we arrived and those were stated in the MOA that I have signed. Considering the amount of money paid at Villa 3, it was not worth it.

Awesome, nice place to have family reunions .. or party's... Have a spacious space..

They have A Nice Crew. 👌

Overall the place was clean but old. We rented villa 1. items such as LPG, and cooking utensils have additional fees. They don't even have toilet tissues😱😱. The waterfall was not flowing smoothly. Also, no complimentary water gallon. Importantly, their wifi was very slow. Cant have work done. On the good side, their bedrooms and toilets were clean, the air-conditioning was working properly, and the California pizza was yummy. Ps. Check your wood floors near the swimming pool. I can feel nails graze my feet when I walk barefoot. someone could get hurt.

Hi, we had an amazing stay! Thank you so much! The staff was so nice and accommodating. The resort is aesthetically pleasing and clean. We'll definitely be coming back. Happy New Year! 🎉

Good swimming place with karaoke and lots of room.

Location, parking - 5/5 Ambience, concept - 4/5 Service, amenities - 3/5 - would be nicer if utensils and cookware were readily available, maybe a bigger griller.

Great location for team conference and team building.

The place is good but service is really bad. Hoping that they can improve it. The price is not worth it for the service.

Great stay! We got upgraded to Villa 1 from Casita booking. The place is clean, social distancing between staff and guest is followed. The water was also warm during the entire stay. No complaints at all! The pizza in their Pizzeria is also delicious, generous cheese and my kids loved it. Noel their caretaker was also very helpful. Highly recommended and definitely value for money.

Cozy and family oriented accomodation. Pepperoni and Cheese Pizza is the best!

Really enjoyed the place. Lots of room and very clean.

The water is warm and the pool was huge! We occupied Villa 2. I think the rooms are quite small though for the alloted number of people. There were 2 rooms that are ajoined (the ones at the end) and three rooms in the middle. I think the corner adjoined rooms would be comfortable for 5 pax only. The middle room had 2 double deck so 4. The 2 others had a double bed and a pull out so 3pax. I think all in all it would be good for 20pax comfortably however, they allot it for 25pax. On the other hand, the staff were really nice and helpful. Also, their pizza was good!!!

Recommended for Private Pool Resort. Good ambiance, nice staff and delicious food ❤️

When talks about majesty and generosity California Beach Pansol is way commendable. An admirable service, delicious food to offer and a homely atmosphere to be with. Can't wait for a great comeback this New Year. -J🥰

Great place to unwind and relax together with your family. Accomodating staff and high quality amenities. Good pizza too at their pizzeria!

One of the best Resort in Pansol, I really like their state of the art pools in which you can control the temperature of the jaccuzi to your preference. Best to bring your family and friends... Great ambiance...

Nice place to enjoy with your love ones! So relaxing ... Location is easy to access (Along the Highway only). Did you heared CALI PIZZA? Great food in very affordable prices .. yeah! Splendid !!!

This resort is worth every penny. Staff was friendly, rooms were clean. we enjoyed every meal at their restaurant especially their pizzas! 🤩

They have a great facilities and perfect ambiance where you can relax. This place looks exotic. Ilove how vibrant colors are in this place. Such a scenic view,looks great and impressive resort. Looking gorgeous and this place made my day

Great place to relax! If you want a private place to relax exclusively with your family..Then this is the place!

One of the best resort I have visited till now. Great staff who knew how to serve the customer. A very good place to relax and chill. The scenery was beautiful. The pizza are great. Highly recommended.