5/5 Chris V. 2 years ago on Google
Heroes
Hotel
won
the
decision
to
book
after
dozens
of
hours
online
researching
for
the
best,
overall
hotel
package
value
in
Manila,
PH
to
fulfill
my
international
traveler,
BOQ
required
stay.
The
bar
was
set
high
from
the
very
minute
I
entered
the
main
lobby
and
was
greeted
by
the
front
desk.
Expect
a
positive
energy
and
friendly,
polite
interactions
with
staff
from
all
departments.
Even
the
hotel
manager
took
time
out
to
genuinely
introduce
himself
and
chat
for
several
minutes
about
various
topics.
Later
during
my
stay,
when
I
had
an
urgent
matter
to
deal
with,
he
took
additional
time
out
to
meet
with
me
and
advise
me
with
the
perfect
solution.
At
time
of
booking,
I
requested
a
quiet,
balcony
room,
and
the
staff
delivered.
While
the
rooftop
amenities
were
under
renovation
during
my
stay,
the
7th
floor
Honest
Cafe
more
than
made
up
for
it,
and
the
spa
was
open
too.
The
menu
and
meals
experience
was
outstanding,
especially
if
you
like
Filipino
food.
Raw
materials
used
by
the
culinary
staff
are
high
quality,
and
even
the
coffee
is
robust
and
delicious.
The
value
to
the
guest
is
extraordinary,
and
they
are
flexible
with
reasonable
menu
requests.
Housekeeping
requests
were
always
happily
fulfilled.
If
I
have
reason
for
a
future
hotel
stay
in
Manila,
no
need
to
research
again,
I'll
head
straight
for
Heroes!
Thank
you
especially
to
Manny.
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