There is a substitute doctor, or so it seems... a doctor of Ukrainian origin, who I will not give the name, but many of you will know perfectly well who I am talking about. His treatment of patients is humiliating and degrading, the times he has treated me he has accused me of being young to have so much pain, he has accused other colleagues in my case of the strong medication that my psychiatrist gives me (medication that I take more of 15 years drinking without problems) that the fault of my condition is due to the mistake of said specialist doctor, but the worst thing is that every time I go out, I come out worse than I came in and this person makes me feel so bad that I prefer not to go and continue with the pain, that is what a doctor has achieved who, on top of that, does not understand your language and also ignores you, disrespects you and makes you profess so badly that the last time I left the clinic crying. If that is what awaits us, I prefer pain and dying to leaving feeling like human garbage with this person's humiliating treatment. I have always believed that this profession is a vocational job, but there are people in the field who seem to be out of obligation and have contemptible and horrible behavior towards their patients... in short, a terrifying person who stopped being a person a long time ago and has to get out of there the voice that now!!!

At the end of June I called for psychology and a certain Rubén almost didn't give me the appointment because I hadn't been there for almost a year. In the end, he gave me an appointment for October 19 because I hadn't made it to the end of the year, so it wasn't necessary to go to the primary care center. After waiting 3 months for the day of the consultation with the psychologist. She decides not to attend to me because 10 minutes was not going to be enough after so much time. He takes me to the room where this Ruben is and tells me to make an appointment for the head doctor and to refer me back to psychology. Maybe it's necessary to cut your wrists so they can treat you. Anyway... chaos

No se para se quieren el teléfono,línea ocupada o directamente no te lo cogen,luego vas allí y las ves hablando entre ellas. En fin...mucho que mejorar

Porque no puedo no poner ninguna estrella es una vergüenza los trabajadores tendrían que echarlos porque son unos antipáticos maleducados mi abuelo a llamado porque el otro día estuvo en urgencias y la médica le dice que por eso no se va a urgencias porque nose el nombre de la médica pero mańana voy a poner una hoja de reclamaciones

I give one star because nothing less can be given, you try to make an appointment and they give it to you for when you have already gone to the emergency room because you can't take it anymore or around the year 2030. You try to call reception for an emergency since you need a doctor to call you or be seen and nothing. Very good, we are doing very well, this seems shameful to me, between the terrible treatment over the years and the little effort they make, fatal. 46 calls today alone, all with a busy line, only one of them has a line and they don't even pick up. They tell you that the doctor will call you at 12, they call you at 3:00 p.m., antibiotics and herding, they don't care if you're drowning. You go in person because you can't take it anymore and surprise, IT'S CLOSED. Another flu and COVID pandemic and here as if nothing had happened. Well, to the hospital emergency room, which was the last option to avoid overcrowding. Outrageous.

(Translated by Google) More than 40 calls in a week, they pick me up and hang up, I am not in Valencia this week and I have to vaccinate the next one and for that I have to make an appointment. Pay social security so that incompetent and unfortunate people work scratching their heads down there. If it were private, you would see how I would pick up the phone. (Original) Más de 40 llamadas en una semana, me descuelgan y cuelgan, no estoy esta semana en Valencia y tengo que vacunarme la que viene y para ello tengo que pedir cita. Pagar seguridad social para que incompetentes y desgraciados trabajen rascándose lo de ahí abajo. Si fuese privado ya verías como cogería el teléfono.

Calling the center's phone non-stop and they never pick up the phone. PATHETIC.

De 10 trabajadores en la planta baja, 8 estaban fuera en grupo de palique, y 2 dentro recepcionando a los pacientes. 35 minutos para 4 personas, y la atención lenta y apática. Cuando me mamdan a consulta, estpy 15 minutos esperando que se abra la puerta de la doctora, sin más pacientes en toda la sala de espera. Una vez atendido, muy buen trato y eficacia de la doctora Pura García. Lo único bueno de la visita. Recomendaría renovar personal de la recepción, ya que es notable la ausencia de ganas de trabajar.

(Translated by Google) The first step for the detection of a pathology and what the progress of this entails is the early detection with the "filtering" of the health personnel, it is not achieved since they are NOT interested, by chance in tests unrelated to this they are detected and you don't get any response. The organic law on data protection is violated, since it is your partner, they can tell about you outside of your presence. They recommend that we spend MORE money on a "better" professional, when he has done things well and has guided us while they dragged their feet. The pandemic has dehumanized the treatment of the patient in this health center, calls that you wait 200,000 days to have to call them again to continue like this in a loop. You are loading the healing among all, and the people who believe in you. A shame. (Original) El primer paso para la detección de una patología y lo que el avance de esta conlleva es la detección precoz con el "filtrado" del personal sanitario, no se consigue puesto que NO ponen interés, de casualidad en pruebas ajenas a esto se te detectan y no recibes respuesta alguna. Se viola la ley orgánica de protección de datos, como es tu pareja ya le pueden contar de tí fuera de tu presencia. Recomiendan que nos gastemos MÁS dinero en un profesional "mejor", cuando este ha hecho las cosas bien y nos ha orientado mientras ellos dan largas. La pandemia ha deshumanizado el trato con el paciente en este centro de salud, llamadas que esperas 200 mil días para tener que volverles a llamar para seguir así en bucle. Os estáis cargando la sanidad entre todos, y a las personas que creen en vosotros. Una vergüenza.

(Translated by Google) It is the worst ambulatory without a doubt. Let's see who likes to work less, the palm is taken by the receptionists. It's pathetic and desperate... (Original) Es el peor ambulatorio sin duda. A ver a quien le gusta menos trabajar, la palma se la llevan las de recepcion. Es patetico y desesperante…

(Translated by Google) Regarding the UCA, not the Health Center and specifically in psychology, late, on top of that, they had just opened, with which they have started calling 15 minutes later and fatal attention. They haven't solved anything for me. Little desire to work if they charged per patient, I'm sure they would work a little more. In short, the attention, lousy and unpresentable. To put something, I have put a star, because if not, this page does not allow publishing. (Original) Referente a la UCA, no al Centro de Salud y concretamente en psicología, con retraso, encima, acababan de abrir, con lo cual han empezado a llamar 15 minutos más tarde y atención fatal. No me han resuelto nada. Pocas ganas de trabajar si cobraran por paciente, estoy segura que se lo currarían un poquito más. En definitiva, la atención, pésima e impresentable. Por poner algo, he puesto una estrella, porque si no, está página no deja publicar.

Es penoso, nos han cambiado de médico de cabecera sin avisar y la atención que da el nuevo es pésima...que te cojan el teléfono es una verdadera suerte,da igual la hora que llames...hay buenos profesionales que te atienden muy bien ,pero en general ,deja mucho que desear como la mayoría de los ambulatorios

I don't understand how a health care center never answers the phone, it doesn't matter what time you call, if you have an emergency it is impossible to contact them. Very bad management. And a little kindness at the counter would also be appreciated.

One of the worst health centers. I give it one star because you can't give it less. They never pick up the phone. Endless queues, terrible management by the staff, a lazy attitude... Regrettable

I have been waiting for the doctor to see me for 30 minutes since I had the appointment. Along with two people who have made an appointment AT THE SAME TIME. And here the doctor doesn't even appear. A colleague we asked said that of course she might have gotten sick. Let us wait and not trust what they tell us below. So wonderful. They also don't pick up the phone even if you're dying. What a disgusting health center

Trato miserable llevo pidiendo ayuda 8 años y no se me hace caso me inflan a pastillas y para casa , o no me Dan importancia, encima llamas y ni t lo cogen , y si no esta tu médico porq esta de vacaciones aver porque vas si esta de vacaciones , eso t lo va a decir la médica que t atienda porq no tiene ganas de hacer nada . Asqueroso el trato q hay en los hospitales y ambulatorios de Valencia 😡

Mal servicio. Para asignación de médico es un verdadero problema. Duras horas esperando y no te atienden de verdad. Es el peor centro de salud.

(Translated by Google) They only cause problems when sending a sick leave by email and answered on several occasions that this is a futuristic thing, and even more so when they write down the mail in my case, they do it wrong and I do not get the parts, requesting that they rectify the mail and saying that they cannot (Original) Solo hacen que poner problemas la hora de enviar un parte de baja por correo electrónico y contestado en diversas ocasiones que eso es una cosa futurista, y aún más cuando se anotan en mi caso el correo lo hacen mal y no me llega los partes, solicitando que rectifiquen el correo y diciendo que no pueden

Que lastima que se va el Dr. Roda, x un lado me alegro x el pero hoy tenía cita tlf. Con Roda y yá no me a llamado el, me a llamado un Dr. Que vaya tela, q forma d hablarle a un paciente,, y luego aplaudimos.

A normal health center

Useful center with good professionals

Algúnx que otrx médico/enfermera es muy amable y da gusto hablar con gente así, pero la mayoría de recepción son unos antipáticos, con cero ganas de trabajar y -40 de empatía. Se nota que ellos son los bendecidos con nunca encontrarse mal, porque por como tratan a la gente, pareciera que te están haciendo un favor.

(Translated by Google) They have the telephone as an ornament, nobody is able to take a call, the receptionists are mummies with no desire to work, they should renew them now! I find this health center outrageous. (Original) El teléfono lo tienen de adorno, nadie es capaz de cojer una llamada, las recepcionistas unas momias sin ganas de trabajar, deberían renovarlas ya! Me parece indignante lo de este centro de salud.

(Translated by Google) There is no worse center and a worse staff like them. I changed ambulatory 3 months ago, and I only have bad experiences with them. For my children's emergencies and I just call you, there is no visit, to get the stitches I had to wait another week outside the deadline that corresponded to me, those at the counter They treat you with inferiority! It is a shame of staff! It does not deserve even one star! (Original) No hay un centro peor y un personal más malos como ellos.me cambie de ambulatorio hace 3 meses,y solo experiencias malas con ellos tengo.para urgencias de mis hijos y yo solo te llaman,no hay visita,para sacarme los puntos he tenido que esperar una semana más fuera del plazo que me correspondía,las del mostrador te tratan con inferioridad!es una vergüenza de personal!no se merece ni una estrella!

Se me acaba la receta de la insulina les digo que me queda para dos días y me Dan cita para dentro de una semana y encima me dicen que lo único que tiene que hacer la médica es darlo de alta en el ordenador que ni hace falta que vaya. Que me busque la vida con la farmacia... si estuviesen en el sector privado ya habrían quebrado. Fatal.

Atención pésima y no quieren trabajar les cuesta imprimir un papel que a mi me hace mucha falta y no me imprimen el que toca porque según ellos tiene mucha faena aparte de la mia es su trabajo a mi no me cuentes tu vida haz tu trabajo y punto sino te buscas otro empleo y ahora imposible la comunicación ya que la mayoria de veces estan comunicando. Horroroso.

Please, this is addressed. The directors of the center sent me to do rehabilitation at the San Marcelino outpatient clinic and they assigned me a physio, a certain Natalia, who really leaves something to be desired as a professional, she barely paid any attention to me and didn't show any interest as expected. I have left the sessions halfway due to lack of interest and professionalism.

It is incredible that they do not treat you in the emergency room because because your primary doctor is not there, you go to another hospital where they do treat you and they send you to ask for leave and they tell you that they cannot because your primary doctor is not there. How is this possible? Should I go to work with low back pain just because another doctor can't give me sick leave????

The care in this center is terrible, they have no education, and the director of the center has a great time. The problem with social security is that no matter what you do, they don't fire anyone.

A couple of months ago I called 85 times in one day to get it answered, and when I told them the number of times I had to call, they responded that “it's just Monday…”. Today I have a few more, and there is no way they will catch it. Yesterday I went to the emergency room but they won't let me go, and my company needs it. Well today there have been 115 calls. If I call it is because I am sick and I am not in the mood to spend the day calling the health center.

Terrible care, the staff does not want to work or care for patients

Ninguna pega al centro, con mi bebé se han portado siempre de 10, incluso acercándome sin cita y sin previo aviso su pediatra la a visto, cuando llamo si que me cogen el teléfono y siempre me han atendido correctamente, tanto doctora, como matrona como personal de recepción. Por el momento todo genial!

no hay forma de que te cojan el teléfono y antes pedias citya por internet y ahora la página no funciona, cada vez mas desastre

Siempre hemos sido tanto mi familia y yo correctamente atendidos por la Dra Ana Villanueva, excelente profesional y mejor persona. Felices fiestas.Un saludo.

Centro Salud con los trabajadores de recepción con menos ganas de trabajar de la comunidad Valenciana. Van a pasar el día al ambulatorio, llamas por teléfono y no te lo cogen, y luego estás allí y igual oyes sonar el teléfono y los ves charrando entre ellos igual uno atendiendo y nadie es capaz de coger el teléfono.

This outpatient clinic is in the doldrums, you call and they don't catch you, they're dying and you die before they give you dates, you go to the counter and the nurses are terrible without rushing, they start fighting among themselves and the queues keep growing, it's hard for them Everything is the same and we are people and mostly sick, we all have to wait and see if they give us solutions in this outpatient clinic.