Impress image

Impress

Dentist Cosmetic dentist Orthodontist

😠 MY TEETH HAVE BEEN BROKEN 👉 IMPRESS DENTAL AFFECTED (face and telegram) Because of your medical negligence I have asked for a tooth. They are not professionals, read all the news from these people. I do not recommend it to my worst enemy. You may be "lucky" and think that your teeth have turned... People often mention treatment, Impress, tratamiento, aligners, clinic, teeth, company,


Address

C/ de Buenos Aires, 2, L'Eixample, 46006 València, Valencia, Spain

Website

smile2impress.com

Contact

+34 932 71 20 30

Rating on Google Maps

4.10 (298 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 AM to 8:30 PM
  • Tuesday: 8:30 AM to 8:30 PM
  • Wednesday: 8:30 AM to 8:30 PM
  • Thursday: 8:30 AM to 8:30 PM
  • Friday: 8:30 AM to 8:30 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: treatment (18) Impress (9) tratamiento (8) aligners (7) clinic (7) teeth (6) company (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Beatriz P. 3 months ago on Google • 26 reviews New
    MY TEETH HAVE BEEN BROKEN 👉 IMPRESS DENTAL AFFECTED (face and telegram) Because of your medical negligence I have asked for a tooth. They are not professionals, read all the news from these people. I do not recommend it to my worst enemy. You may be "lucky" and think that your teeth have turned out "good", but by applying excessive pressure you can end up with redicular resorption and over time you will have loose teeth and you can lose them, please GO TO PROFESSIONALS to give you adequate attention and good follow-up.
    26 people found this review helpful 👍

  • 5/5 Maria C. 3 years ago on Google • 56 reviews
    I decided to do the treatment with them because of the quality-price ratio. The truth is that at first I had doubts, because I did not know the company, but I have to say that I am glad I took a “risk” and I am very happy with the final result of the treatment. In 6 months the deviations I had have been corrected and I have all my teeth in their place as I wanted 😁 I was surprised by the ease of tracking with the app, especially in times of pandemic, and how convenient it is to have all the aligners to change them without having to physically go for them. It is also super easy to book in-person appointments and we appreciate the long hours you offer, including Saturdays! Also mention that my doctor, Mariela, has been very attentive and precise in all the weeks that we were doing refinement. The only thing I would mention as a point for improvement would be to adjust more the indications on the production and delivery time of the aligners, in my case it was delayed a little (1-2 weeks more than indicated), but it is understandable because these things sometimes pass.
    9 people found this review helpful 👍

  • 1/5 michinhe 5 months ago on Google • 37 reviews
    Very bad experiences, most of them are not even real dentists. IF YOU CARE ABOUT THE HEALTH OF YOUR MOUTH THIS IS NOT A RECOMMENDED PLACE. If you ask any real dentist they will confirm what they indicated they are not professionals. It works if you want to move a tooth and then not for the rest, they don't know what they do and will probably damage your mouth.
    7 people found this review helpful 👍

  • 5/5 Jorge 2 months ago on Google • 42 reviews New
    Great first visit, Lorena is very nice and has been explaining everything to me. Looking forward to getting started!

  • 1/5 Orieta Tamayo D. 2 months ago on Google • 9 reviews New
    Unprofessional, Today 01/19/2024 I went and they mistakenly removed my attachments and they reduced me to the teeth, I only apologize for the mistake. Do not go to this clinic and be very careful with the documents you sign, before and during treatment at this site. The worst place to start orthodontic treatment.
    7 people found this review helpful 👍

  • 1/5 Elia Alberich F. 8 months ago on Google
    Expresar mi experiencia, en global con mucha falta de rigor clínico. - Primera: hay varios precios, básicamente según las semanas de tratamiento. El más económico es "Impress Super Light", tal y como indica la web problemas muy leves duración aproximada 3 meses. Primer engaño cuando se me dijo que necesitaba el "Impress", segundo nivel y la realidad es que necesitaba solo 15 días más de tratamiento. Es decir solo 2 férulas más. En ningún momento me dejaron a mi elección el tipo de tratamiento dado que es algo de estética y no ningún tratamiento médico, como he han querido justificar. El precio obviamente cambia a un incremento de más de 1.500€ que obviamente ya lo doy por perdido. - Te hacen firmar documentos, como el de fin de tratamiento, sin cumplimentar las secciones clínicas, y te comentan que luego lo cumplimentarán, eso no es legal, que hagan firmar documentos que luego cuando tu has firmado lo modifiquen o pongan especificaciones posteriores. Me siento engañada y con falta de rigurosidad, sobretodo con el personal que te asesora en el presupuesto, dado que no son transparentes y no me han dado solución. Pregunten bien, y asegúrense del tipo de tratamiento y el porque, porque no muestran toda la verdad.
    8 people found this review helpful 👍

  • 1/5 Cathy C. 8 months ago on Google
    This company is a SCAM. I went to the police and they recommended I file a case against Impress. This is a warning for everyone so you do not get scammed by this company who pretends to be a dental company. I just filed a case against this company for una estafa in Cuitat de la Justicia here in Barcelona. Please read my review on their website Impress BARCELONA.
    6 people found this review helpful 👍

  • 1/5 Lau 4 months ago on Google • 5 reviews
    This review is not for the Valencia clinic since they have treated me very well but for Impres in general. I have been waiting for the refinement aligners for more than two months, I call and there is no response and as for the chat, I have written twice and the response can take up to a week in which they obviously drag me out. I think it is not appropriate treatment for a client who has paid everything on time and who has always been polite in her communications. It would hurt me a lot to think that it is one of those companies where they forget about you once they have all the payments. Greetings and I would like you to contact me as soon as possible, since I have complied with the contract and you have not.
    5 people found this review helpful 👍

  • 1/5 Celia G. 3 months ago on Google • 6 reviews New
    They just want your money. They put a lot of pressure on you to close the sale on the first visit. They gave me the intraoral scan so carelessly that they gave me a sore on my gum. I will go to another dentist who cares a minimum about his patients... I don't plan to return to Impress.
    3 people found this review helpful 👍

  • 5/5 Claudia G. 3 months ago on Google • 10 reviews New
    The dentists at the Valencia clinic are very professional, I am delighted with the treatment received. Both the director and the team of hygienists have always answered my questions and treated me kindly. I'm halfway through the treatment and I really want to see my teeth aligned.

  • 2/5 Beatrice 10 months ago on Google
    Good concept but it feels like is all about money.
    2 people found this review helpful 👍

  • 5/5 Francisco Moreno N. 9 months ago on Google
    Quizá es pronto para poner una reseña pero en cuanto al nivel de atención, muy buena al llegar. Rapidísimo y atentas. Por poner un pero, y aunque es entendible, la insistencia en la confirmación de la cita para la primera visita. Ahora hay que ver si el nivel de atención una vez aceptado todo, si es igual. Esperemos que así sea. Por lo pronto, todo bien. Claudia muy simpática y atenta, muy buen explicado todo.
    2 people found this review helpful 👍

  • 5/5 María G. 3 months ago on Google • 5 reviews New
    Super delighted with Dr. Ali. Whenever I go, I leave very happy because of the rapid evolution of my case. The entire team is very professional.
    1 person found this review helpful 👍

  • 5/5 riberaism 3 months ago on Google • 3 reviews New
    Very good experience with the clinic, they solved the problem I had, I am very happy with the treatment and the treatment that I received, 100% recommended for the quality and price
    1 person found this review helpful 👍

  • 5/5 Thais P. 9 months ago on Google
    Tenía unas expectativas antes de entrar a este lugar, y reconozco que me impresionó gratamente y las superó sin lugar a dudas!...la estética del establecimiento, me pareció un diseño increíble. Destacar la atención de Claudia. Sin palabras, muy profesional. Me explicó cada detalle del tratamiento, del presupuesto y del proceso con mucha paciencia. Resolvió todas mis dudas y finalmente decidí realizarme el tratamiento con Impress. Estoy deseando empezar!. Lo recomiendo.
    1 person found this review helpful 👍

  • 5/5 Farid “FARI” z. 2 months ago on Google • 3 reviews New
    Today I was at the impress clinic in Valencia and I was happy with my first encounter with this possessed, but happier with the treatment I received from both the doctor and the receptionist and the truth is that everyone is friendly and professional, thank you team🙂😘

  • 5/5 Andrea K. 3 years ago on Google
    When I set out to look for orthodontist treatment, I came across many different types of services, but with Impress I knew right away that they would cover all my needs. The treatment follow up is all done through the app, which is super convenient, and their customer services is great. They respond right away and answer all my questions when they come up. I’ve already recommended them to a friend who’s already started her treatment. My sister who is also doing the same treatment but with a different company is amazed at the type of service compared with hers. She regrets not doing them with Impress. I recommend it to everyone!

  • 1/5 Berenice G. 3 months ago on Google • 2 reviews New
    Valencia Clinic, They are not professionals, I contracted the aligners with them, I have not finished the treatment because thanks to them they have caused an alteration in the jaw bone which is the TMJ and along with it all their bodybuilding I have been with for 1 year this pain, when I started with the pain they did not even want to attend to me... they cleaned their hands, because I could not even finish the treatment since they told me that in 6 months I would have all my teeth aligned and it was a lie... (wearing the aligners all 24 hours a day) and I still needed more aligners to create. I went to the clinic, I wrote to them through the App chat, I called the Impress Madrid headquarters and I'm still waiting for them to call me to give me a solution. I told them to refund me half of the treatment since I didn't finish it and they didn't create the aligners that I had to continue wearing. I'm still waiting for a response and it's been almost a year. I do not advise you at all to contract this treatment with them, you really do not know the pain they have created in my jaw, I have had to have MRIs and go to the maxillofacial specialist. And on top of that they are cleaning their hands like this, I am going to file a consumer complaint since I have given them enough time to contact me. All the best.
    4 people found this review helpful 👍

  • 5/5 María E. Viguer C. 3 months ago on Google • 2 reviews New
    Honestly, I don't know how to thank the professionalism and honesty of the medical team at this clinic. And especially my sincere thanks to Dr. Alí for the great interest he has taken in solving a case as complex as mine.

  • 5/5 Boro Lliso M. 7 months ago on Google • 1 review
    Although it is a little early to judge since I have only made the first visit, so far everything is perfect. Very attentive to all the details, good facilities, punctual and friendly. Claudia a super 10. She was very patient, answered all my questions and gave me the encouragement I need to go to the dentist. I look forward to the entire process being as good as the first day and to maintaining the closeness and support of these professionals.

  • 5/5 Monica P. 11 months ago on Google • 2 reviews
    To say that Claudia, Piera, the doctor and the girls at the reception of the practice in Valencia, Spain, were very kind, helpful, understanding and super professional is an understatement. They were much more than all that. I'm happy to be in their hands! I couldn't find anything better.


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