This would be a great hotel if the service would be better. At every question you ask (early breakfast, dinner in the restaurant,...) the answer is a cold no.

The area is a bar/club area one short block away from a main street. Hotel is very clean, modern looking. Staff is extremely pleasant, very helpful in sorting out booking/luggage/providing information about the city. Great stay, will stay again.

Nice clean downtown within walking distance to lots of places

It was ok... but i didn’t like that it was very dark. Not sure about the style but I didn’t like it. It was confortable

The bed was a bit short for my husband who is 6ft tall. The safety box had to be reset constantly. Staff was kind and responded promptly.

Customer service is good breakfast is included but very poor

Great central location and very friendly and helpful staff. Nice, big rooms and bathrooms. However, poor internet and unremarkable breakfast and restaurant.

very pleasant hotel. excellent service. very attentive. very good breakfast. excellent price.

Awful customer service at the front desk. The TV signal was defective and no member of the staff was willing to solve it. Breakfast was ok but the coffee was bad. You'd think they'd have good quality coffee in this region.... I will NOT be coming back to this hotel.

As soon as you get to the hotel they ask for your credit card and charge your entire stay right away. As soon as they get their money they let you know that no guests are allow past the lobby or you will be charged 80,000 pesos. Pictures show a gym, well they DO NOT HAVE ANY GYM EQUIPMENT. The hotel is supposed to have a jacuzzi. Well is is out of service. Don’t get me started with the wifi. It is a complete joke. Let’s talk about my room. It seems the bathroom has been fixed multiple times, floor, painting are peeling, towel hooks don’t work. Shower clogs and water pools as you take a shower. Doors need to be slammed in order to be closed. Be ready to be woken up as other guests slam their doors closed. My room looked nothing as in the pictures. This hotel is not a 3 start hotel AT ALL. It is more like a hostal with elevator. I paid three nights and left after the second. Good bye forever hostal Varuna

I ate fruits with ice cream, very good.

If I can give zero or half star. Big window does not have a screen as well as the window in the washroom and it also filthy. There was no hairdryer in our room. Door of the washroom was annoyingly squeaky. Breakfast was awful.

Dining room was rearranged by one person directly below our room, dragging wooden legged chairs across the floor. It was loud, and preventing us from sleeping. At 11:40pm, after banging on the floor in an attempt to get the noise to stop, I got dressed and went down to speak with the front desk, who spoke to the person in the dining room. 12:25am, and we can still sporadically hear movement below....enough already, people are paying to sleep here!!!