McDonald's image

McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop

One of the Most Reviewed Caves in Mankato


Address

1411 Madison Ave, Mankato, MN 56001, United States

Website

www.mcdonalds.com

Contact

+1 507-345-3370

Price rating

$ $$$

Rating on Google Maps

3.40 (1.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (22) time (17) service (8) minutes (8) manager (7) meal (7) extra (6) wait (6) McDonald (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wyatt C. 2 years ago on Google
    This is a little to much, just love ketchup all over my hands and no napkins in my bag, if you can't make quality food then lower your prices, this will be my last time going to this location always a issue.
    2 people found this review helpful 👍

  • 5/5 Terrie T. 1 year ago on Google
    I go breakfast lunch dinner. The staff outstanding. Nice outfits and they are clean. The manager is so nice, he give me a bag of ice for my cooler. No charge. I recommend. The prices are good. Food always hot. I like alot. Please go here, it the best. Applebee's too expensive and no good
    1 person found this review helpful 👍

  • 1/5 Mama K. 9 months ago on Google
    While ordering in drive thru at the Madison Avenue location we requested that our food be made fresh to order when we received our food it was cold and we did not have the correct sauce cups for our nuggets. When we asked for the sauce cups that we ordered we had to pay extra for them…. the order expediter was rude and rolled her eyes at us. When we informed her that the food was cold and not made fresh she sighed very loudly and again rolled her eyes. Not really sure why we received this poor customer service we were friendly and not rude. If this employee doesn’t like her job she needs to go apply elsewhere.
    1 person found this review helpful 👍

  • 4/5 Felix P. 1 year ago on Google
    One of the most notable parts of eating so often at this location is how good they are about following food instructions. My close friend has Celiac Disease (a gluten allergy) and he eats there all the time, because it's one of the few restaurants that doesn't give him gluten poisoning. My big issue is how long it took them to figure out the no pickles thing. Servers are always friendly. It has a nice atmosphere inside after the remodel.

  • 1/5 Joel B. 5 months ago on Google
    I walked in just wanting some ice cream with my family, they got their’s witching 5 minutes of ordering. My one ice cream cone took 20 minutes to get out to me. When I brought that up Al I got was an I’m sorry and a sloppy cone that took them 5 seconds to hand to me after I pointed out my concern.

  • 1/5 Nick J. 6 months ago on Google
    Got excited for 50 cent cheese burgers on national cheese burger day. Placed a mobile order at 10:45pm, got to the drive thru at 10:50pm. There was a pretty big line but decided I'd just wait in line, rather than going inside. Get up to the speaker at 11:02, give the worker my code just for her to tell me "We don't serve cheese burgers after 11". I asked "Even if I already paid for it? Yall took my money". "That's correct, you SHOULD get a refund". Get my receipt, still has the cheeseburger on it, days later still haven't got a refund. It's only 50 cents, but very much the principle of the whole thing. Don't take my money, and then refuse to make the food item. Absolutely awful customer service. Will go out of my way to go to any other fast food restaurant other than this McDonalds.

  • 3/5 John B. 4 months ago on Google
    $18 for breakfast #1 and a #2 - Good Egg McMuffin but the nastiest taste orange juice. Not at all the way I remember McDonald orange juice.

  • 1/5 Tony S. 7 months ago on Google
    So if your a dasher or any other food delivery driver AVOID THIS PLACE! Youre gonna be waiting close to 10 minutes for your order and talked back to by the manager Cathy when you ask about said order. Go to Adams or 169 if you want food for yourself Madison Ave McD's is just the worst

  • 2/5 Tondelaya G. 7 months ago on Google
    This particular McDs needs leadership. I like to eat inside but, alot of times the lobby is TRASHED & mobbed with unruly teens. The fries are gross & the burgers, nuggets & filet o' fish are made extremely sloppy & cold. They push numbers not quality. Spend your $25 elsewhere. YOU READ THAT RIGHT.. $25 FOR 2 LARGE COMBO'S THAT ARE DISGUSTING!

  • 1/5 Lucy V. 7 months ago on Google
    Honestly I’d give zero stars if I could and whoever was working august 20th at 7:30am deserves to be fired. The level of disrespect I received from them and then they put a note on my food saying some rude remarks!!! They deserve to get fired immediately

  • 3/5 Thatrandyscrub D. 7 months ago on Google
    So I’ma start by saying McDonald’s has been my go to maybe once every two weeks sometimes a few times in one week just depends on how I’m feeling and typically as long as the food is fresh it tastes amazing. My favorite is the spicy crispy chicken I think it tastes phenomenal. However EVERY SINGLE TIME I order it with extra pickles x2, so I end up paying .80 cents more which wouldn’t be a problem of course if EVERY SINGLE TIME I open my sandwich and there is like 1 or 2 pickles. Why am I paying extra for 1 pickle. It disappoints me every time and diminishes my enjoyment of the meal. And it doesn’t just happen with the chicken sandwiches, anything to do with pickles even after paying extra McDonald’s is super stingy. I just feel if I’m paying extra I should at very least get what I paid for. I will of course still eat there but wish I could get pickles🥺

  • 2/5 Jeremy H. 9 months ago on Google
    Food quality typical for a McDonalds. Slow service, but they're friendly. Lobby closes at 8pm, which is asinine. At this time of year it's still daylight at that time. Aren't they paying a competitive wage to staff accordingly? Not impressed by how the resteraunt is being run.

  • 1/5 Nicholas S. 10 months ago on Google
    I was looking forward to enjoying a quarter pounder with cheese meal after a long night out with friends. However, this store had other options in mind. It was an incredibly disappointing experience when we opened the bag and found a complete absence of a quarter pounder with cheese meal. We were charged for the meal even though there was no physical evidence of a meal ever being prepared. In their defense, they did provide the correct drink, but no one orders a burger and fries for the drink. It is a profound understatement to say that the evening ended in high levels of disgust and frustration.

  • 1/5 Stefan K. 9 months ago on Google
    I was told to drive Around and wait for food, I'm 58, my truck isn't working correctly and I told the window clerk that I'll wait because fries aren't going to be faster for the guy behind me. the junior manager interrupted our conversation, came to the window and told me to move up, I said I'm not moving and she said now I'm refusing you service, you can leave, I said I'm just waiting for food, call the police and I'll have my food before they come,. she then said leave. so now I have no food and no 22 dollars. thanks Mcdonald s. I also asked for Colleen number or card and was denied. it looks like I'm not having food for work tonight or tomorrow. I don't stop at McDonald's that often, and this is part of it. I'm sure nothing will be done about it, and the junior manager is arrogant, commanding and disrespectful.

  • 5/5 Steve L. 9 months ago on Google
    Very clean inside. First time for me and son eating at a McDonald's (inside) since 2019. This store totally remodeled. First time ordering from the kiosk. I liked the place. Had the Mcgriddle.

  • 2/5 MRCrain 9 months ago on Google
    It was okay if you liked your food, get screw up, turned into a mess

  • 2/5 Aaron H. 1 year ago on Google
    I've been a long time customer of McDonalds, and in particular, this location. Unfortunately, the quality of service has been on the decline for quite some time and has now reached an all time low. Over the last few months of using the drive-thru, I've seen a number of repeat issues that I wouldn't expect from the largest fast food chain in the world. For several visits in a row, one or more items have been left out of the order, causing me to have to park and go inside to get the them, defeating the purpose of the drive-thru. Or, less noticeable items have been missed such as all sauces on the order, even when they were extras that were paid for. There was even a recent issue where the app provided a link to a malware site, rendering it unusable for the order. The last time I was there was the final straw, when I reminded the attendant to please "remember the sauce this time." The result was that, after being asked to pull forward and wait for a very small order - no order was brought out. 10-20 vehicles behind us were served, with an attendant bringing out their meals while we continued to wait for 30 minutes. Finally, on the verge of just leaving, I went inside to find out from the manager that our order was given to another customer behind us. Despite this, the manager was able to straighten things out and eventually give us our food. Driving away, we found that our "large fry" container was filled no more than 1/3 of the way and one of two Big Macs were missing. In conclusion, I can no longer recommend this location unless you have a significant amount of extra time to spend waiting, only to receive a portion of the order you paid for.

  • 1/5 Heather M. 1 year ago on Google
    I WILL NEVER GO TO THIS AGAIN! THEY TOOK MY MONEY AND THEN SAID I DIDNT PAY AND REFUSED TO GIVE ME MY FOOD I HAD TO LITERALLY CALL THE POLICE TO SOLVE THE ISSUE...

  • 1/5 tucker f. 1 year ago on Google
    messed up an online (not adding stuff that was ordered) and when asked about missing sauce, it took too long to get a simple mishap fixed. seemed as if every small problem added so much time to each order.

  • 2/5 Steven S. 1 year ago on Google
    Drove through at 8pm. Waited 10 minutes, finally someone came out and took my receipt as they had lost my order. It took another 10 minutes to get my order. Meal was acceptable but I wouldn't call it fast food.

  • 1/5 Tammy B. 1 year ago on Google
    Muffin toasted black and the still served it. Good job guys.

  • 1/5 Trevor C. 1 year ago on Google
    Orders are always incorrect even basic off the menu combo meals. Save time money and antacids.Eat elsewhere. This restaurant is the definition of unprofessional. Everyone trying to play manager and nobody actually doing work. It will be a cold day in hell before a Mc Manager is my superior.......

  • 5/5 Vanessa Z. 1 year ago on Google
    Just had a frappe, it was delicious and well made. They are getting spendy, like everywhere else. My son enjoyed his happy meal. Pretty quick drive thru.

  • 3/5 Bruce M. 1 year ago on Google
    I was only one in lobby, super slow service, lot's of help in back but very disorganized bunch. 3 were more involved in trying to figure out how to mop the floor, others were dropping sandwiches on floor than fixing wrappings before bagging them because some hopper machine was moved away and not catching them right. What a bunch...

  • 3/5 Mike 1 year ago on Google
    The burger was fresh and fine but the french fries were old tasted like they were reheated. Cuz it went through the drive-thru and was a fair amount of way wasn't worth turning around.

  • 5/5 Amanda H. 1 year ago on Google
    Excellent service. The food was brought to our table really fast and everything felt hot and tasted fresh and delicious. We ate in and the l service was very freindly

  • 1/5 Jon F. 1 year ago on Google
    We ordered ahead on the mobile app saving time we thought. We'll we pulled into spot 3 clicked arrived and proceeded to wait almost 25 minutes meanwhile there were 5 different cars through the drive thru pick-up lane received there food still waiting. Service needs some maintenance.

  • 1/5 Studio A. 2 years ago on Google
    3/17/22 Thought this McDonald’s was better than the one on Adams St. I ordered a Shamrock Shake on the app. Supposed to get a free French Fry with the order. I get there, and I get no shake. When I go inside to ask why, they said the shake machine had gone down. How convenient. And to top it off, they charged me for my fries.

  • 3/5 Lady S. 1 year ago on Google
    The food was warm, but they were more worried about their doordash orders than about the customers who went to the store to pick up their own food, so it took 20+ minutes for us to get our order. Plus we had to put in our own order because nobody would come to the counter and take the order. Might as well have cooked the food myself at that point.

  • 1/5 Danielle W. 1 year ago on Google
    McDonald’s is cheap and easy but lately it seems like every time I go there they manage to mess something up. Tonight 5/26, I go there to grab supper and they forgot my cheeseburger, I got home and realized it so I immediately had to go back. I spoke to one of the workers and told her my order..I distinctly remember telling her that I had ordered a plain cheeseburger..I get back home and realized they managed to mess up the same order twice. I got a cheeseburger with the works. McDonald’s..for the amount of money your workers get, they should be able to follow simple instructions. I’d really appreciate a refund or a free meal. This is getting ridiculous


Call +1 507-345-3370 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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