2/5 Aaron H. 1 year ago on Google
I've
been
a
long
time
customer
of
McDonalds,
and
in
particular,
this
location.
Unfortunately,
the
quality
of
service
has
been
on
the
decline
for
quite
some
time
and
has
now
reached
an
all
time
low.
Over
the
last
few
months
of
using
the
drive-thru,
I've
seen
a
number
of
repeat
issues
that
I
wouldn't
expect
from
the
largest
fast
food
chain
in
the
world.
For
several
visits
in
a
row,
one
or
more
items
have
been
left
out
of
the
order,
causing
me
to
have
to
park
and
go
inside
to
get
the
them,
defeating
the
purpose
of
the
drive-thru.
Or,
less
noticeable
items
have
been
missed
such
as
all
sauces
on
the
order,
even
when
they
were
extras
that
were
paid
for.
There
was
even
a
recent
issue
where
the
app
provided
a
link
to
a
malware
site,
rendering
it
unusable
for
the
order.
The
last
time
I
was
there
was
the
final
straw,
when
I
reminded
the
attendant
to
please
"remember
the
sauce
this
time."
The
result
was
that,
after
being
asked
to
pull
forward
and
wait
for
a
very
small
order
-
no
order
was
brought
out.
10-20
vehicles
behind
us
were
served,
with
an
attendant
bringing
out
their
meals
while
we
continued
to
wait
for
30
minutes.
Finally,
on
the
verge
of
just
leaving,
I
went
inside
to
find
out
from
the
manager
that
our
order
was
given
to
another
customer
behind
us.
Despite
this,
the
manager
was
able
to
straighten
things
out
and
eventually
give
us
our
food.
Driving
away,
we
found
that
our
"large
fry"
container
was
filled
no
more
than
1/3
of
the
way
and
one
of
two
Big
Macs
were
missing.
In
conclusion,
I
can
no
longer
recommend
this
location
unless
you
have
a
significant
amount
of
extra
time
to
spend
waiting,
only
to
receive
a
portion
of
the
order
you
paid
for.