McDonald's image

McDonald's

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention McDonald', order,


Address

Planken 7/15, 68161 Mannheim, Germany

Website

www.mcdonalds.com

Contact

+49 621 23317

Price rating

$$ $$

Rating on Google Maps

3.50 (3K reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 2 pm
  • Monday: 9 am to 2 pm
  • Tuesday: 9 am to 2 pm
  • Wednesday: 9 am to 2 pm
  • Thursday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: McDonald' (14) order (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Cool Tool P. 8 months ago on Google • 56 reviews
    A decent, standard McDonald's experience. 🍔🍟 McDonald's Mannheim - Planken is a convenient spot for those familiar golden arches meals we all know and occasionally crave. It delivers the classic McDonald's menu with no significant surprises. The food here is consistent with what you'd expect from any McDonald's - Big Macs, Chicken McNuggets, fries, and all your fast food favourites. The meals are prepared quickly, and usually served warm, which is always appreciated. 🍔🍟🍗 The location itself is advantageous, situated right in the Planken shopping district, making it a good spot for a quick meal while out shopping or running errands. The place is kept clean and tidy, which adds to a more pleasant dining experience. 🏢🛍️ However, it's important to note that during peak times, this McDonald's can get pretty crowded, and the service can slow down a bit. Also, while the staff are efficient and get the job done, there's room for improvement in terms of friendliness and customer interaction. A bit more warmth and welcoming attitude would go a long way in enhancing the overall experience. 😊👍 In conclusion, McDonald's Mannheim - Planken is your typical McDonald's branch. It's not exceptional, but it isn't disappointing either. It's a decent choice for a quick, familiar meal when you're in the area. ⭐⭐⭐
    1 person found this review helpful 👍

  • 1/5 Radu D. 2 years ago on Google • 30 reviews
    I think being in a big city like Mannheim should consider the fact that at least people which are taking your order in ‘international big fastfoods’ should speak english ! The women was not even able to understand :) . It took like 10 mins trying to explain what i want. Cleanliness wise disaster , tables not wiped , trays full of food . Considering the fact that we live in pandemic times .. i think you should not stop to eat there. Personall attitude and friendliness : 0 . Even with their german people . Poor . Just skip it :) .
    1 person found this review helpful 👍

  • 4/5 Zachary M. 5 years ago on Google • 75 reviews
    It's a cool McDonald's compared to McDonald's in Texas. I've been here before years ago.

  • 2/5 Jo 2 months ago on Google • 75 reviews New
    This McDonald's is too small. Always feels crowded and it's very untidy too. It doesn't feel clean enough to eat in there .

  • 4/5 Lars 5 years ago on Google • 68 reviews
    Eh, its a bit dirty, but I guess it is the frequency of customers making it difficult to clean up. Service is quick and friendly, pretty spacious but a lot of people in there on the weekends. Prices seem to be rising a lot recently as well. This might not be an issue of this specific location though, rather McDonald's itself.

  • 5/5 Ginera V. 1 year ago on Google • 61 reviews
    I absolutely love this location. The service is impeccable. The employees are just so so nice. They are fast. I met the manager recently and he is amazing! I love what he does with this place.

  • 1/5 Petr P. 1 year ago on Google • 55 reviews
    I had to wait for 20 minutes for lost order. Burgers were not fresh, and cheese nuggets also were quite bit old. Not reccomend.

  • 5/5 Yi S. 1 year ago on Google • 23 reviews
    the McDonald’s here is nice:) decent food and you can use Charger for out of power emergencies

  • 1/5 ANTHONY W. 1 year ago on Google • 9 reviews
    I was just at this McDonald's 68161 Mannheim 0621/23317. I ordered chicken nuggets and chicken wings and they didn't give a full order on top of that the nuggets was very very old and very hard I could not eat them and the wings was the same way. After I waited for 20 minutes just to get my food and it was disgusting and old. I will never go this McDonald's restaurant again. This the worse McDonald's restaurant I have ever seen and the worse restaurant in Mannheim city. I would have taken it back and got my money but I only speak English in a Germany city.

  • 4/5 Jacob B. 8 months ago on Google
    It was alright. Cant really complain.

  • 1/5 Michael J. 1 year ago on Google
    Place was dirty, no cleaning of tables between customers nor the touch screen order panels, staff handling food and money, will not go again

  • 4/5 Stas C. 1 year ago on Google
    Waited a very long time for the order. The food was cold. And they haven't given you napkins yet. It doesn't look like fast food.

  • 4/5 Rammoghen N. 1 year ago on Google
    Usual McD food but crowded almost everytime. Quick Sunde and Coffee can be bought from outside the store which is useful to avoid usual crowd inside the store.

  • 3/5 WheelOFeet W. 3 years ago on Google
    Nice place for burgers and cafe. Some of the crew are arrogant and I didn't like the way they respond for your questions. They are always in. Other than that, the place is really nice and located in the heart of the city.

  • 4/5 Jesse S. 2 years ago on Google
    Fast service but "warm" but edible fries. Overall a good experience.

  • 2/5 shashi v. 2 years ago on Google
    It took more than 45mins for my order...after following up on counter the order was delivered and after that many items were missing in the order..they forgot my order.

  • 4/5 mahmood a. 2 years ago on Google
    Service and staff are super fast and great. I omitted one star because of the burger. It tastes good but there is better.

  • 3/5 Ashraf A. 1 year ago on Google
    As a tourist I was not happy being kicked out by the cleaner because sit in was closed and I did not understand German 🙃...food and service was good.

  • 1/5 Jona 2. 9 months ago on Google • 2 reviews
    Next to the bathroom sits a woman with dark skin. She was so rude to me and my sister because my sister has a napkin in her hand and the lady said, "No, you can't go in if you have a napkin in your hand you need to throw it away." Then I said, I will take the napkin from my sister's hand and don't want to go to the toilet but only my sister want to, but she was so mean and said go out and throw the napkin away. You are not welcome here!?!!!! I was so angry because I just wanted to go to the toilet! , even after i said i will take the napkin from my sister’s hand she didn’t allowed my sister to go there !!!!
    1 person found this review helpful 👍


Call +49 621 23317 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Assistive hearing loop
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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