Been here many times and always enjoyed my latte, staff are friendly but Olivia is the standout worker, she is a credit to the store, always chatty when serving in drive-thru whilst waiting for drink to be made. Friendliness is part of why customers return.

What's not to like about Costa? This branch is no exception. Professional staff, courteous and friendly service make for a pleasing experience. I just had a latte, but plenty of others were eating, the staff keeping up with the steady flow of drive through and eat in customers. Highly recommended.

Product nice, staff too busy, whole interior filthy. Stained seats, dirty tables n floor. I’m tall and ended up with a face full of cob Webs. My first experience with costa coffee not good.

Lovely experience inside, unfortunately I've been through the drive through a couple of times, paid for caramel in my latte and not received it.

Lovely Coffee shop just off the A38, staff were really polite and helpful, Decaf Mocha excellent

Ordered twice via the app to have my drink brought to my car. Always waited over 15 minutes.

Love a good Costa but this one was not nice it taste like you could still taste this dishwasher mix in there I didn't report it just left it..

Coffee choices are great If you have a reward card every 8th coffee is free Staff are lovely

I just want to make it know that all the staff here are lovely but one in particular goes above and beyond and has outstanding customer service and deserves employer of the month (if it exsists) i asked for her name before and i think it's Kelly (short blonde hair) she brightens your day, if there is not something you want in she will recommend something else and turns out to be better. I just want to thank you for being a shinning star and always brightening up my visits to Costa, i hope this gets recognised as she deserves it. Top staff member❤

Always great at Costa but prices are bit high, friendly staff

We enjoyed a coffee, a croissant, and two slices of banana bread. Surprisingly, it's one of the finest banana breads I've ever tasted! A special thanks to the staff for warming it up. The team was incredibly friendly and polite. Costa Coffee is a wonderfully cosy coffee shop, making it a fantastic pit stop.

Lovely staff this is my go to Costa as no other costa does their drinks like these guys. They definitely go up and beyond to help anyone to keep their customers satisfied. Thank you to the farmwell lane costa team. Keep up the good work.

I have juat been to this Costa , and there were two ladies with head sets on busy behind the counter. I do not mind waiting at all but as I was the only person at the till a quick smile or a ' 2 mins' gesture would have been nice. Two more young people came from the back to talk to the first two ladies and again looked at me but with no acknowledgement. I understand they were busy and I had to wait but a quick snile goes a long way. I left without ordering my coffee and cake. A smile makes everyone's day.

Had coffee here this morning 11/11/2023 So very pleased that the staff asked customers to observe the 2 minutes silence with them Thank you

Arrived late on Friday evening and the two staff members could not have been friendlier. Now my favourite Costa....

I love to go to this Costa with my daughter it's handy it has friendly staff and a nice atmosphere to visit.