Featured Reviews


Frequently mentioned in reviews: helpful (18) staff (17) Great (15) service (14) great (13) friendly (12) delivery (11) good (9) treats (7) shop (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jane M. 3 years ago on Google
    Excellent care, delivery was perfect, unable to collect but no problem to do a last minute delivery to me, Thankyou all.
    1 person found this review helpful 👍

  • 5/5 Peter 1 year ago on Google
    Absolutely top class service and goods, great value always a smile. RAW food has to be the best in the U.K. and great advice given on choosing the right food too. Thx guys and Lisa
    1 person found this review helpful 👍

  • 5/5 Kayte B. 9 months ago on Google
    Great choice of raw dog food, natural treats and bird food. If you need a harness for your pooch, they stock a wide range of sizes and offer advice and a fitting service. Staff are really friendly too.
    1 person found this review helpful 👍

  • 5/5 sally c. 1 year ago on Google
    Staff always ready to help, and so friendly. Always have what I need in the raw freezers to stock up for teddy. Great choice of treats , toys , accessories and supplements. Everything you could need under one roof🐾😊🐾
    1 person found this review helpful 👍

  • 5/5 Lesley G. 5 years ago on Google
    Always use them for my dog food and other doggy stuff, chews, shampoo etc.
    1 person found this review helpful 👍

  • 5/5 Stella M. 5 years ago on Google
    Always so helpful

  • 1/5 Robert S. 1 year ago on Google
    Rubbish. Rang 3 times and you answered 3 times with my order and still got nothing . The final time you know I was out of dog food . I was told it was on the van but it never arrived.

  • 5/5 Jo L. 2 years ago on Google
    Super helpful and knowledgeable on my particular issue (raw feeding), gave me multiple options and weren't pushy at all. There are multiple brands, treats, care products and toys on offer....I will most definitely be back!

  • 5/5 Helen P. 5 years ago on Google
    Friendly and helpful. Fantastic prices.

  • 5/5 Gary F. 5 years ago on Google
    Excellent staff full of help

  • 5/5 Nick K. 5 years ago on Google
    got every thing I wanted, plus some false grass, even talked to the parrots

  • 5/5 Matthew M. 3 years ago on Google
    Excellent stock, excellent service, excellent pricing. Owners alrate too.

  • 1/5 Innocent M. 5 years ago on Google
    It was ok

  • 4/5 jill T. 5 years ago on Google
    Convenient. Friendly.

  • 5/5 Dianne W. 5 years ago on Google
    Convenient for me friendly staff good choice of stock of raw foods

  • 4/5 Mark E. 4 years ago on Google
    Ace pet food suppliers

  • 5/5 Day With J. 4 years ago on Google
    Friendly and helpful staff, good quality food and good prices. Dogs are very happy!

  • 5/5 Sophie F. 2 years ago on Google
    Great selection of products. Friendly and helpful staff. Would recommend 🙂

  • 5/5 Pedro B. 4 years ago on Google
    Needed a small amount of dog food as we were pet sitting, sorted nicely thanks.

  • 5/5 Dave H. 1 year ago on Google
    I Want Pet foods helped me change my dogs diet to raw and I have never looked back. My 1 year old Boxer is a picture of health has a fantastic coat and is full of vitality since we ditched the Kibble. The staff are very helpful and answer any questions you may have.

  • 5/5 Jack W. 1 year ago on Google
    Great local pet shop. We purchase the home branded dry food for our Labrador and he loves it. The staff are always friendly and happy to help.

  • 5/5 L D. 1 year ago on Google
    Moved further into clay cross now. Behind Tesco's. Brilliant staff and shop, advice and professional products available at standard prices. Not like certain chain shops

  • 5/5 Dale P. 1 year ago on Google
    Great knowledge of products, always happy to help. Will deliver if your at a loss and can’t get to the shop, have a great relationship with customers that I see every time I go in

  • 5/5 raymond M. 1 year ago on Google
    Very knowledgeably and helpful staff they make you feel like you are friends

  • 5/5 Clair A. 1 year ago on Google
    Called these pet food supplies as had issue with normal supplier. Although couldn’t supply normal food, the food I bought has been absolutely fine in my pups tummy. No issues. Super friendly staff and know their stuff

  • 4/5 Carl R. 1 year ago on Google
    Great selection of food and treats, staff really friendly.

  • 5/5 Kerith B. 6 months ago on Google
    Amazing shop absolutely amazing people nothing is ever an issue for them love this shop so accommodating and will help any way they can made an order wouldn't find what I wanted on website just added a note and she sorted it for me Raw feed and treats great and have the bully billows range In so see and view massive range of stock please check then out xx

  • 5/5 Charlotte G. 6 months ago on Google
    Went in to collect my free badge. Love it. Had a wander round. Lots of choice.

  • 1/5 Elisha P. 5 months ago on Google
    Awful Service. Messaged on Facebook for 2 Christmas treat boxes for my boys, got told they’d be delivered next day if ordered that day. Once ordered, notified the woman and waited till next day, no delivery and no answer when trying to contact them. Finally got through next day and it’s as if they didn’t have a clue and told me they’d be delivered the following day. Waited all day to find out they’d delivered them to the wrong address and wasn’t even made aware until I messaged them to ask when they’d be delivered. Had to drive around for an hour to find them at someone’s door step soaking as they’d been left in rain. Not once did they message to say they’d delivered or dropped at a door. Lied too on the phone when I asked if they’ve been dropped at a bungalow with a gate, the male said yes when the house they were at was not a bungalow nor had a gate. Not to mention I was lucky to get them as the people who lived at the house was going to dispose of them. Absolutely disgusted. Will not be using this business again.

  • 5/5 Sue H. 10 months ago on Google
    My first visit yesterday and it won't be my last. Great range of raw foods/ natural treats/toys and anything else you'd want for your dogs. Warm welcome from the resident labs and friendly,knowledgeable staff too.

  • 5/5 Rob H. 8 months ago on Google
    Always helpful. Their own grain free dog food has been a great success with our picky tyke.

  • 4/5 Eddie S. 11 months ago on Google
    First time user but very quick delivery and raw food is great also

  • 5/5 Jo P. 3 years ago on Google
    Very helpful and good prices

  • 5/5 Melonie J. 5 years ago on Google
    Helpful and always someone on hand to help and give advise if needed and a good price

  • 5/5 Richard T. 3 years ago on Google
    The service, honesty and product of this business is OFF THE SCALE! 100% Recommended from start to finish! and to be honest if your Dog could talk, it would ask you to shop here!

  • 1/5 Francesca M. 6 years ago on Google
    I am not impressed with the service or delivery of goods. Ordered online on Friday 4th August, received a confirmation email of the order and money was taken. The email said they would confirm when it was being dispatched and as it was Friday I wasn't expecting a next day service even though I had to pay £7 for delivery and there were no other options. I then did not receive another email and no delivery was made, so I emailed them on Wednesday 9th August and get a response of "It is out for delivery". No tracking information, no idea who courier is, and no idea when it would arrive - and as it is frozen, I kind of need to know! I emailed back asking for tracking information and instead of a response, I finally get that dispatch confirmation email! Except clicking through the links shows me that the number brings up no results, but I now know it is being send with DHL. I email back saying the number isn't working, and I get a response this morning to tell me "Ive just had a look for you and it will be with you in the next hour. 9:38 to 10:38". Super helpful, but luckily we have work being done so someone was here to take it in. Funnily enough, the box says it was dispatched on the 9th, which just so happens to be when I contacted them. So it's pretty obvious at this point that my order was forgotten or whatever and then they only sent it because I emailed them. I know courier are pretty bad at keeping parcels intact, but the message on the box to 'deliver no matter what' tells me that this company aren't even using a frozen goods delivery service. If this has come straight from their shop, then it would have travelled 3-4 hours to where I live. However I know it was at a depo and dispatched yesterday, which means this food has been sitting around with other normal parcels defrosting since it left them at some point yesterday. I won't be using them again and that's just on their service - I'll have to wait until everything is frozen again and then defrost one day's meal for the animals to see how good it actually it.

  • 5/5 Paul W. 3 years ago on Google
    Friendly and knowledgeable staff, great selection of food, toys etc

  • 5/5 Janet B. 3 years ago on Google
    Great range of products at a really reasonable price. Friendly and helpful

  • 2/5 amy s. 3 years ago on Google
    First time i went great price two weeks later price for raw food changed

  • 5/5 rocky m. 3 years ago on Google
    Great place friendly staff great price what more could you want

  • 5/5 Jai S. 4 years ago on Google
    Fantastic service, always feel like a friend either in store or on the phone. The advice is knowledgeable and so, so helpful...i have 3 rescues who have each had pasts that requires individual catering to each and i want Pet foods are so helpful and kind. Can't say enough good things about this place...i now have 3 very healthy and happy dogs and that is partly due to the advice and excellent produce I want pet foods provides. Thank you!!!

  • 5/5 Paula R. 3 years ago on Google
    Great staff

  • 5/5 Lee H. 3 years ago on Google
    Good selection of pet food

  • 5/5 Andrew T. 3 years ago on Google
    Excellent food and service as well as delivery if you need it

  • 5/5 Jeremy B. 3 years ago on Google
    Great for all your dogs needs

  • 5/5 Paul W. 3 years ago on Google
    Very helpful with needs for my dog 🐶

  • 5/5 Tracey L. 3 years ago on Google
    Very helpful and knowledgeable

  • 5/5 Jade A. 3 years ago on Google
    Staff are very helpful and the dog food is great quality. I have recommended this place many of times and I use this business on a regular basis.

  • 5/5 Sandie C. 3 years ago on Google
    very friendly and helpful people. offer great advice also very pet friendly.

  • 5/5 Chris M. 3 years ago on Google
    Good place

  • 5/5 Richard C. 3 years ago on Google
    Great choice of raw food decent prices give them a try youll be surprised

  • 5/5 Josh C. 4 years ago on Google
    Great service and despite having a pup with a delicate stomach they were able to use their expert knowledge to find the perfect food for him.

  • 5/5 wharf m. 4 years ago on Google
    Great service and great food Lot’s of treats and accessories always in stock These two says thanks guy’s

  • 5/5 Ivan W. 4 years ago on Google
    Brilliant for your pets and a top bloke runs the business. Thanks Kerry pal for always having everything you need 👍

  • 5/5 George W. 4 years ago on Google
    Great place for raw foods.

  • 5/5 Debbie R. 4 years ago on Google
    Very friendly and knowledgeable staff, great products

  • 5/5 Julian M. 4 years ago on Google
    Good service

  • 5/5 Ivan R. 4 years ago on Google
    Really good service and good staff pleased to have been recommended about this place

  • 5/5 Phil M. 4 years ago on Google
    Best value dog food around plus free delivery

  • 5/5 Vicky A. 4 years ago on Google
    Good pet

  • 4/5 nicola K. 4 years ago on Google
    Was really helpful

  • 5/5 stephen c. 4 years ago on Google
    All the staff are very friendly and know what they are talking about


Call +44 1246 251219 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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