The whole staff at this location is phenomenal. As someone who doesn’t visit the dentist as much as he should, I felt super comfortable and at ease during a whole months of work. So much so that I even had a laugh with the dentist in the middle of my deep cleaning. Special shout-out to one of the mangers there as well, Maddy. She was great. 100% recommend this location to anybody who are as nervous as me about visiting the dentist.

I was concern about my gums and set an appointment online. I received a call in less than 15 mins to confirm my appointment. They are on top of their call backs. Once I arrived, all the staffs were so kind to me. Autumn took my x-rays, she's as fast as a lightning. Nicky is nice and patient with me. She even showed me how to measure out the rinse formula. Jill is the sweetest person ever. I almost fell asleep during the deep clean session because of how gentle she is. It felt like a massage. She's awesome! My mouth feels extremely clean now. I would highly recommend this place to my family and friends. Thank you to everyone for your help!

I am terrified of the dentist and thought I'd be quoted some crazy price to fix me teeth. The Dr was so nice and told me it was not as bad as I thought. They are quick to get your procedure scheduled and I am I looking forward to getting my smile back on track for a lot less money than I thought!

I had an amazing experience this morning at my Aspen Dental location. The staff was amazing and very helpful. I was able to discuss payment options that worked for me and am finally getting wisdom teeth out with no problems. I would highly recommend to anyone!

I didn't get my teeth cleaned & here is why: I went into Aspen the first time because I had a lot of pain. But I had not been to the dentist in over 10 years due to my extreme fear. I explained all this to the team at Aspen. I got the work needed and found a wonderful women who cleaned my teeth without using a drill. The fear was the drill! When I went this morning I found that the woman was no longer there and according to the person who was going to do my teeth said she is probably not there because she didn't use a drill. You don't do sedation for cleaning but your ex-employee found a way to deep clean my teeth and I was happy to walk through the door this morning, until I saw the new person. I will not be back and make sure I am NOT charged for this. You made it impossible for me to get my teeth cleaned.

Great patient knowledge. Very nice experience very responsive should problems arise. I would definitely have my teeth worked on here again!

This place was more than I expected after 25 years at the same dentist ... great customer service compared to where I came from which appears to be a time-lapse. This place has state-of-the-art equipment and state-of-the-art Employees ...the Dental Hygienist Maggie who I thought was the doctor knew her stuff and more I thought she was the dentist until she said I'd get the doctor ... and the dentist Dr. Ashley down to earth and explained my dental health and "kept it REAL" she was the best caring dentist ever! and the dental assistant Manar who took my x-rays and put up with my complaining of never seeing these x-ray machines in my life she was caring and thoughtful and most importantly patient ... To the young lady who assisted with billing. Brianna who helped me tremendously to get my services started was caring and concerned about my dental health..and the from desk staff greeted me when I walked in everyone was a wonderful professional and had a good personality... I say check the Maplewood MN Aspen Out. They are great! Thank you, Michele Davis

Drove an hour to be told they canceled my appointment that I made 2 hours before. Got the same treatment at Forest Lake. Don't bother trying to get help here.

The people here are so great! I felt so welcomed and everyone was very friendly! I was worried and nervous at first but thanks to Manar and Doctor Ashley i felt relieved!

I had extreme tooth pain and I came in and the staff was friendly, they did multiple xrays and I was nervous for the cost but they didn't cost me anything. As far as pricing without insurance it is more pricey but they were efficient and got it out right away with minimal extra pain. Manar in particular was very helpful in easing my worries I was scared at first. Would go back but with insurance for sure.

(Review by Maggie and Lawrence) If my husband and I could give Aspen dental zero stars we would. Stay away from this chain. They are greedy and just want money. They do not care about their patients and will blindly call you and turn you away as soon as you don’t do exactly what they want and pay their ridiculous prices for services. They will leave you hanging in the middle of treatments and will refuse to work with you. Stay away from these liars. You are better off finding a family dentist. Do not go to this office. They are nice to your face and are rude to you behind your back.

Amazing team and amazing work. Couldnt be happier with what the Maplewood team did for me. Life changing. Thank you so much. They were so friendly and made me feel welcome from the start.

This clinic was able to get me in right away along with setting up Crown prep for the same day. They bundled my treatment plan with Deep cleaning included. Payment was very easy to work with. Thanks ladies! You have an amazing team!! Very friendly and easy to communicate with.😃

The moment I walked in I was politely greeted and felt truly welcome as a new patient. It was pure warmth. The X-ray technician/dental assistant brought comfort during the extensive exam process. To add excellence to my great experience, the Dentist was honest, compassionate and truly understood my dental needs and shared her recommendations to help make a comprehensive action plan. I am glad to secure my dental health with Aspen and they gave me a sense of hope to restore my smile.

I had a great experience here. They were able to see me day of for an emergency and had me in a few days later for the first part of the surgery. When I made my next appointment, and an earlier one opened up, they called me right away to see if I wanted to come in early. When I was confused about the financial impact, the front desk was extremely helpful and explained everything very well. When I later had issues and questions with my insurance, Jaden was super helpful over the phone. I’d highly recommend this location and I’ll definitely be back.

I was treated with courtesy, respect, all my questions were answered. I received a free Dental exam...the x-ray and the consultation was absolutely 💯 free. I was informed in common simple language the condition of my entire mouth. They also explained how to purchase dental insurance at a low yearly price. I was happy that I went to Aspen Dental of Maplewood today. They were very professional.

I first want to share the staff was pleasant, with that being said I don't recommend using online resources to schedule an emergency procedure. All it is is a marketing tool to get you in the office unfortunately. I called a number online for same day tooth extraction, I was very specific about the type of insurance I had with the rep I spoke with. Once I arrived it was not just for the procedure I needed, it was for a full work up and care plan with the possibility of emergency services. To make a long story short after calling early in the morning to procure an appointment that needed quick attention they didn't accept my insurance and only had an out of pocket option , which wasn't something I could swing at the time. So after missing 2 hours of work, I'm still in pain and unable to find anything today since I started looking for options to late in the day. Now I'm sure if you are established with this location it's a different experience, it just wasn't a convenient one for me today.

They called me back right on time for my appointment. Everyone was upbeat and great to work with. Zero insurance issues. Aspen in general gets a bad name but this place is awesome. Feels more like a hometown small dentist than a major chain.

There are so many reviews here that I WISH I would've read before making the impulsive and quite frankly desperate decision to go to Aspen Dental today. I never write reviews but the fact that the office manager asked me to write a Google review at the end of this terrible experience sealed the deal. I booked online for an emergency, but when I called to confirm I was told that nothing would be done same day as far as treatment. That's fine, it's a wisdom tooth, I figured that could be the case. What I wasn't prepared for was the way it felt like I was just plopped into a machine and everyone was just bopping me around until they spit me out. Not only did I not receive a cleaning, I was then told that they wouldn't even do a regular cleaning on me at a future appointment because it would be considered malpractice since the dentist 'prescribed' root planing and whatever the deep cleaning is for gum disease. I thought I'd at least have an exam and a cleaning. I had X-rays that were pretty awful, but I expected they might be. The gal doing them was nice enough but kept saying things like "oh must have been a long time since your last cleaning" - A of all no, not comparatively and B of all aren't they supposed to be non-judgemental? The whole entire experience felt like a machine with s revolving door. X-ray tech in and out. Revolving door for the hygienist, swap out for the doctor. The dentist was nice enough, but everyone spoke to me like I was stupid and "this is what happens when you don't take care of things" type of attitude. It wasn't until I was whisked away with the office manager (before I even realized my exam was over) to discuss the costs of recommended treatment that it really hit me that this was purely transactional and they don't care about patients at all. I guess that's what happens when you choose a big chain. No compassion, repeatedly asked "were you prepared for this financial responsibility?" when being told the cost breakdown. Even worse than finding out that you have to pay upfront just to MAKE an appointment for treatment, is that the oral surgeons are only at each location one or two days a month. So now something that's an emergency has to just simmer until I find a location I can get into? I had hoped I'd receive great care but I'm left with an impossible decision to move forward with them or start over somewhere else when I really just need this dealt with. Proceed with caution.

Pleasant and courteous staff , professional presentation by the doctor Melanie was extremely helpful and focused on my needs , Brianna was very pleasant and extremely helpful making sure I understood the process and Provided me with several options to consider . All were excellent representatives of Aspen Dental .

I have been going to Aspen for 5 years and have enjoyed their services, but my most recent experience was very different. The cleaning I was given was more painful than any I have ever had, as my gums were left bleeding for 15 minutes straight. The same day I was also already scheduled for several fillings which I was already skeptical of based on the X-ray imaging I had during my exam, but after waiting in the lobby for 90 minutes after the cleaning, I was finally taken back and rushed to sign a consent form for injections, with the consent form having been given to me right as the procedure was about to begin, not for the entire hour and a half I was kept waiting. The form by the way, had very sketchy wording that did not sit right with me, which basically amounted to not being liable for any wrongdoing as it is "not an exact science". I have requested a refund for my wasted time, because after this, I will not be going back to this company.

Great place! will work with you.

The staff was so helpful! Everyone was very nice.

Every member of the staff were professional, respectful and skillful.

Very warm and pleasant employees, usually I have anxiety attacks when I'm visiting the dentist, but Dr Ashley I can't remember her last name but she's so gentle and caring I recommend Aspen Dental to my family and friends 🙂