Elmwood Chrysler Dodge Jeep Ram image

Elmwood Chrysler Dodge Jeep Ram

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One of the Most Revieweds in East Providence


Address

625 Taunton Ave, East Providence, RI 02914

Website

www.elmwoodcdjr.com

Contact

(401) 438-0400

Rating on Google Maps

4.60 (1.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Elmwood (18) Jeep (16) service (15) vehicle (14) experience (13) great (13) dealership (11) buying (9) purchased (8) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Colleen B. 2 years ago on Google
    Purchased my Jeep brand new in 2020. Had a wonderful buying experience with Sherman. He was excellent. In the last few months i have had issues with the Jeep, steering wheel, battery issue, steering stabilizer etc. Cliff in the service department has been fantastic. He is so helpful and always so polite. They were able to get me a rental each time i came in and everything was handled so professionally. I would definitely buy another Jeep from them in the future.
    2 people found this review helpful 👍

  • 5/5 Jackie C. 1 year ago on Google
    My experience with Elmwood Dodge was exceptional. My car was purchased on May 17th 2021, and I've loved driving every mile since. There were two issues with the vehicle. One was discovered before signing the sales agreement (bad sunroof motor), and the second (air conditioner didn't work) was discovered right after signing the papers. Elmwood took care of both problems, and provided me a rental vehicle while in the shop at no cost to me. I think it's important to mention that once the papers are signed, ownership changes. They still fixed the air conditioning without question at NO CHARGE because I hadn't yet left the lot. The part that needed to be replaced was all the way in the back of the engine, and wasn't an easy job. I truly believe that had I purchased a pre owned vehicle elsewhere, that consideration to me as a client wouldn't have been as top notch. My interactions with sales, financing, and service were all professional, courteous, and friendly. I love my "Chaaaag" and hope nothing happens, but Elmwood would be my 1st choice for business if I ever need another vehicle.
    1 person found this review helpful 👍

  • 5/5 Amy W. 2 years ago on Google
    Came from Connecticut because this dealership had so much inventory compared to what was available in Connecticut. Plus the prices were $5000 to $7000 less for the same exact vehicles and options. The salesman we worked with was top-notch and absolutely a pleasure to work with. The vehicle was completely detailed and ready to go by the time we finished with the paperwork. The service department, sales department, and the finance department were all awesome to deal with. We would definitely recommend this dealership to anyone looking for a great deal and a great team!
    1 person found this review helpful 👍

  • 5/5 Michael S. 1 year ago on Google
    This is the third vehicle I have purchased from Elmwood Dodge. And this was by far the best experience I've had with them. When I reached out to Wayne the Monday before Christmas 2022 saying I wanted a new red 300 Touring L AWD he had what I wanted In my possession Christmas Eve just 6 days. It's a beautiful car and they couldn't have been more accommodating and getting it to me on Christmas Eve.

  • 5/5 Kaitlin L. 10 months ago on Google
    Just purchased a Jeep Grand Cherokee from Elmwood’s corner lot. The customer service we experienced was excellent, the salesman was knowledgeable, and made the car buying process quick / easy. Looking forward to picking up the car when it’s ready, would highly recommend for anyone looking for a used affordable/ reliable vehicle!

  • 5/5 Steve M. 8 months ago on Google
    Between my wife and I, this is our 8th car from this dealership. So it's safe to I would never go anywhere else to purchase my car. Marcio, Mike, Ben, Bill and Vinny truly make you feel like family and they make buying a car easy. There is never any hidden agenda and they always provide a fair and honest price. The service team is exceptional and you can always feel confident your car is in good hands. The very best dealership experience and we will be their customers for life.

  • 5/5 TDA 8 months ago on Google
    Best Damn service and sales team in the whole country. I've been a loyal customer for over 20 years. I lease and service all my vehicles there. If you have a bad experience they will go above and beyond to make sure your happy. If your not, then your just that type of person who's just NEVER happy with anything so the problem is you :-).

  • 5/5 Bethany Pearson O. 7 months ago on Google
    I've had a great experience with this dealership twice now. Most recently, Matt Silveira helped me with my new Grand Cherokee lease - he was kind, not pushy, fair and honest. The type of person you want to give your business to. Becca in finance was great as well!

  • 5/5 Brenda C. 9 months ago on Google
    Elmwood Chrysler Dodge Jeep is the best dealership. The entire staff goes out of their way to help you. I have bought three cars from them. I highly recommend them.

  • 5/5 Shawna P. 7 months ago on Google
    They were awesome, really kind people and very helpful. They worked with us to help us get my car. I’m very grateful for their help. I definitely recommend them.

  • 5/5 Ilidio V. 1 year ago on Google
    I had a great experience working with Wayne. He was very helpful and patient. I explained to him my issue and he took care of it without hesitating. He answer all my question that I had and he was able to get me out of the dealership with the dodge Durango I was looking for. Once again thank you Wayne for you amazing work

  • 5/5 Brian L. 1 year ago on Google
    The whole staff was very nice. We never felt pressured into any purchase. They followed up with my purchase of a New Ram truck a few days later to make sure it was ok. We had a check engine light come on, and they took care of it the minute I drove it back to them. Was nothing serious happened it just tripped on. Truck is running great and we love it!

  • 5/5 collin c. 1 year ago on Google
    I bought a jeep compass from Elmwood a few months ago. Great place! No pressure, no BS, straight forward deal. Honestly, from the sales associate to the manager to the finance guy, every interaction was simple and straight forward. Would 100% buy from them again!

  • 4/5 Meredith B. 1 year ago on Google
    Check in staff wonderful ! I came in with my 6 month old and we’re so helpful! Offering to help me bring my stuff to waiting area. I went in for an oil change and tire rotation, and usually when I get a service done there they check everything and wash and vacuum my car which is great because I am driving 45 minutes to get the service done. This time when I left, they did not wash the car or vacuum, and I still have a service light that still on. Kind of disappointing because I’m going to have to drive back and make another appointment to get that looked at.

  • 5/5 Eric P. 1 year ago on Google
    After visiting several local dealerships and calling a few others, we were about to give up on buying a Jeep. A friend suggested that we give Elmwood a try and we are so glad we did. Our salesman, Wayne Bland did an outstanding job finding a Jeep with the specific packages we were looking for in less than a day! Even better, Wayne and the finance team identified additional manufacturer rebates that saved us thousands of dollars compared to the deals we were offered elsewhere. We took delivery of the vehicle in a matter of days. I high recommend this dealership and would gladly drive the 2 hours from our home to purchase another vehicle from them in the future.

  • 5/5 Karyn J. 1 year ago on Google
    I had a great experience working with Ethan and the rest of the staff at Elmwood. They were able to find the exact Jeep I wanted... which wasn't easy being I was replacing my 75th anniversary Wrangler that I loved. They tracked down one that was the exact color, inside and out as my original, and transport it to their location. Ethan was very communicative throughout the entire process, taking time to answer all of my questions about leasing for the first time.

  • 5/5 Maureen C. 1 year ago on Google
    Matt was great - very friendly, not pushy, easy to work with. Vinny - Finance Mgr- also great to work with. This was probably the easiest car buying experience I’ve ever had.

  • 5/5 Sarah A. 1 year ago on Google
    The whole purchasing experience was easy and stress free. Ron and Mark were straight forward with the numbers. Ron was an expert in the car I purchased and did his best to teach me all the tricks. Bill in finance was pleasant and helpful at explaining all the potential extras with out being pushy. I would send any woman shopping by herself there to purchase a car! Great experience and I love my new Jeep.

  • 5/5 Lori 2 years ago on Google
    LOVE Elmwood Dodge! Jay the owner is always professional and extremely nice! He listens to the customers needs and delivers!!! Matt the sales rep was very knowledgeable, he kept me updated as my Jeep was being built. Upon delivery Matt made sure I knew how to operate everything inside the Jeep and he always returned phone calls quickly. This establishment, and all their employees are one classy outfit! Don’t hesitate to purchase a vehicle from them. This is my third brand new vehicle I’ve purchased at ElmWood! I will continue to buy from Elmwood Dodge. Thanks once again for the quality experience.

  • 5/5 Vincent P. 2 years ago on Google
    On my first visit, I was pleasantly surprised by going to a dealership and not being attacked by salesmen. I was recommended to Elmwood Dodge by a couple friends that have been pleased with the company as well. I purchased a new 2021 Jeep Wrangler Unlimited. The transaction was very smooth and trouble free. The same can be said of the service I’ve received since. Very pleased thus far. Everyone has been polite, and respectful, and the premises are very clean. I would recommend this dealership in the future, especially if the great service continues. As a matter of fact, I purchased another Jeep Wrangler Unlimited from Elmwood Dodge this week, but used, a 2017, as a gift for my daughter’s college graduation! And look forward to continued good service.

  • 5/5 Justin K. 1 year ago on Google
    Purchasing my new Jeep from Elmwood was a great experience. Marcio made the process very easy and kept in contact with me the entire time and even after picking the vehicle up. I can't be any happier with my new Jeep and the customer service Elmwood provided me.

  • 5/5 Marc S. 2 years ago on Google
    My wife and I are very happy with Elmwood dodge and all their sales staff. We got treated with the upmost respect, they took time with us throughout the entire buying process. I love that everyone there from the yard guy to the actually owner of the dealership treated us as if we were buying a brand new truck when in reality we were just buying a used truck. The entire process was handled quickly, without feeling like we are being rushed or less of a customer cause we were buying a used truck instead of a high end brand new vehicle. A couple days into having the truck I noticed a few minor issues. I called the service team, and a wonderful gentleman named cliff set me up with an appointment and a rental car. Not only did the fix the minor issues but they went above and beyond and noticed something I didn’t even noticed my self. They noticed my 9 inch radio was delaminating and wanted to replace it for me free of charge. We are beyond happy with Elmwood dodge. I highly recommend anyone looking for a new or used vehicle to visit Elmwood dodge Jeep and ram. Thank you!

  • 5/5 Austin R. 2 years ago on Google
    The staff was extremely professional and fun! Justin helped me pick my Challenger R/T and get me out the door with no hassle! Janet on the internet team did a great job reaching out to me and setting me up with Justin. 10/10 will come back for future business!


Call (401) 438-0400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car rental
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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