5/5 Jackie C. 1 year ago on Google
My
experience
with
Elmwood
Dodge
was
exceptional.
My
car
was
purchased
on
May
17th
2021,
and
I've
loved
driving
every
mile
since.
There
were
two
issues
with
the
vehicle.
One
was
discovered
before
signing
the
sales
agreement
(bad
sunroof
motor),
and
the
second
(air
conditioner
didn't
work)
was
discovered
right
after
signing
the
papers.
Elmwood
took
care
of
both
problems,
and
provided
me
a
rental
vehicle
while
in
the
shop
at
no
cost
to
me.
I
think
it's
important
to
mention
that
once
the
papers
are
signed,
ownership
changes.
They
still
fixed
the
air
conditioning
without
question
at
NO
CHARGE
because
I
hadn't
yet
left
the
lot.
The
part
that
needed
to
be
replaced
was
all
the
way
in
the
back
of
the
engine,
and
wasn't
an
easy
job.
I
truly
believe
that
had
I
purchased
a
pre
owned
vehicle
elsewhere,
that
consideration
to
me
as
a
client
wouldn't
have
been
as
top
notch.
My
interactions
with
sales,
financing,
and
service
were
all
professional,
courteous,
and
friendly.
I
love
my
"Chaaaag"
and
hope
nothing
happens,
but
Elmwood
would
be
my
1st
choice
for
business
if
I
ever
need
another
vehicle.
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