The salesman was very friendly and informative. There was no pressure to make a purchase and when I decided to buy the process was extremely streamlined. The equipment was delivered on time and the delivery person was very helpful and knowledgeable. Overall I am very satisfied with my purchase and all those involved.

Bottom line up front, every aspect of my interface with this particular company has been as hassle free and professional as possible. When I was first looking for a lawn tractor, BJ and the staff could not have been more helpful in providing information w/o a high pressure sales attempt. When I made a decision, BJ was helpful in making me aware of what was in stock at his particular location, what was available from their other stores, and a realistic expectation on how soon I could have the lawn tractor delivered (a timeline that this business actually beat by several days). After ordering the lawn tractor, I looked at other possible options for a utility cart to use with it, but came back to a John Deere option for that as well. When I spoke with BJ on the phone, he let me know that they did not have that particular cart in stock, but that he would reserve the next one that came in for me. I forget how many days passed, but it was very soon that I was thinking that I probably should take the time to go into the store to place a firm order. However before doing such, I received a call from BJ to let me know the cart came in, he had it assembled, and I he just needed to know if I wanted to pick it up in person or to have it delivered. Overall, I could not have asked for a better experience. Every person I encountered at the New Alexandria West Central Equipment company has been professional, knowledgable, and easy to work with. Just an outstanding business.

If you have to order parts here, be sure the person who calls to tell you they are in has them in hand. I made a ninety mile round trip to pick up an order that took over three months to complete (not their fault, parts were temporarily unavailable from Deere). I was notified that the parts were all in. The computer says all the parts were in, but two employees spent twenty minutes and could only locate one of three. Two hours of life and ten dollars in fuel for an unnecessary trip to New Alec and I still can't fix a tractor that's been down since August. Update: Adding a couple stars to my review. A week or so after not being able to pick up my order, I received a call from Bobby in parts. He was able to locate all the parts I needed and would have them shipped directly to me so I wouldn't have to make the trip again. I appreciate the follow up and have received the parts as promised. Thank you for the follow up.

Nice folks to do business with, I had no problems and I’m very happy with my John Deer lawn tractor. The salesman I worked with took the time to fully explain how to take care of my mowers maintenance, which I appreciate. Thank you!

We are in the market for a rider mower, so we visited West Central Equipment on a Saturday morning and Joel Slezak was very helpful. He was knowledgeable, very professional and provided us with information we needed to make a decision. Highly recommend this place.

Great place to do business all around. Sales guys know their stuff , parts counter staff is friendly and I cannot say enough about the service department they are always so helpful. Truly a top notch dealership, best in the area.

I bought a 2014 Kioti CS2410 from the store in New Alexandria. The tractor had 441 hours on it, I’ve put another 6 hours on it. I noticed hydraulic fluid laying on the mowing deck when I finished mowing, once I inspected it closer, I noticed it was pouring out around the power steering unit. I took the power steering unit off, and it was filled with silicone that someone squirted in to try to stop the leak. Once I got the silicone removed, I found out that the seal was ripped. You can’t buy this deal anywhere, and have to buy a new power steering unit that costs $1750. I contacted the dealership to see what could be done, because it was obviously like that when they sold it, and the inspection they did couldn’t have been very thorough. I was told that they had to replace a couple lights, and “other things” so the inspection was done. So now I’m stuck with a tractor that is inoperable until I purchase an almost $2000 part that was broken when I purchased the tractor. Wouldn’t recommend buying from here, if you do make sure you look over everything with a fine tooth comb.

Highly recommend West Central New Alexandria for your new tractor! Very friendly and knowledgeable sales, service and delivery staff. Large John Deere inventory to choose from. Great financing and insurance options. A pleasure to do business with!