Apart image

Apart

Jewelry store Jeweler Watch store

😠 Very unpleasant service. They treat the customer first. They show anything with great grace. The company should think about who it employs, because such behavior discourages customers. I do not recommend. People often mention service, lady, recommend, watch, store, ring, bought,


Address

Głębocka 15, 03-287 Warszawa, Poland

Website

www.apart.pl

Contact

+48 22 331 17 20

Rating on Google Maps

3.90 (66 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM
  • Friday: 10 AM to 9 PM
  • Saturday: 10 AM to 9 PM
  • Sunday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: service (11) lady (10) recommend (10) watch (9) store (8) ring (8) bought (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wiktoria G. 2 years ago on Google • 4 reviews
    I wanted to replace a bracelet that was an unwanted gift. The lady was very rude and angry that I was causing a problem. She encouraged me to go to another salon and not here... Later, when the lady showed me the available options, only those that cost twice as much as my bracelet. When I said that I didn't like anything and showed the product available on apart.pl, the lady said very unpleasantly that I should take what they had. I do not recommend. I have never been treated so badly.
    4 people found this review helpful 👍

  • 1/5 Julita W. 1 year ago on Google • 134 reviews
    I confirm the negative opinions below regarding the service at the Apart store in Targówek Shopping Center. I wanted to buy a diamond ring, the saleswoman showed me the rings casually, was rude and completely discouraged me from purchasing it. I definitely prefer to buy the product on the apart website. pl than to go back there again. A brand like Apart should consider who it employs. I definitely do not recommend it.
    2 people found this review helpful 👍

  • 2/5 Malu 3 years ago on Google • 12 reviews
    My husband gave me a gift... white gold diamond earrings. Yes, I dreamed of having them, but the ones he bought were completely not worth the price, so we decided to return them. We found out that goods purchased in a stationary store cannot be returned, they can only be exchanged. Ok, I searched the Apart website and chose it (there wasn't much of it) and we went. Because I didn't like anything about the price of the earrings. I chose two cheaper things and decided that I would buy something else in the store. I chose silver items and it was probably "my mistake" because I always had the impression that the ladies in the salon had a big problem with the fact that we were giving away these earrings and that I was choosing other things. The lady who served us didn't ask if she could help me, I had the impression that she was "serving" me (the only thing she did was make a cake, she gave me earrings to try on, two pairs in particular, I preferred not to impose on her) as a punishment. I don't remember when (or if ever) I felt so bad in a store. In fact, I didn't feel like a customer, but like an intruder. I do not recommend this salon. I have been buying at Apart for years, 99% of my jewelry comes from them and I have never experienced such treatment, even when I bought discounted products ;) and here the ladies probably had a problem with the fact that I choose from silver and not gold, but so what? I can advise you that they didn't have anything interesting made of white gold (or they did and didn't show it) and I don't like yellow gold.
    3 people found this review helpful 👍

  • 1/5 Menia _. 5 years ago on Google • 10 reviews
    I don't recommend the guy with glasses and his blonde friend. 10 minutes ago they definitely discouraged me from buying it. The statement that for me the ring is only for "indulgence" because my finger size is 6 was completely inappropriate... with this attitude I wish you good luck in selling.
    3 people found this review helpful 👍

  • 1/5 Wojciech D. 5 years ago on Google
    (Translated by Google) The trash of what little ... Bracelets after 500-700 zlotys try 333 unless in the minds of the management board of the apart-hotel network **** o. Byle jeweler / goldsmith outside of Warsaw will do better and weigh heavier in the 585 trial for the same price. Never again. (Original) Dziadostwo jakiego mało... Bransoletki po 500-700zł próby 333 chyba się w głowach zarządowi sieci apart popier****o. Byle jubiler/złotnik poza Warszawą zrobi lepsze i o większej gramaturze w próbie 585 za ta samą cene. Nigdy więcej.
    3 people found this review helpful 👍

  • 1/5 Monika 5 years ago on Google • 7 reviews
    Around December 2016, I bought a watch made of ceramics. After wearing it for the first time, a part of the watch fell off, so I filed a complaint. After some time, I found out that the watch had gone missing. I got a new watch. I put it on for the first time since the last complaint, and then a piece of ceramic on the watch strap broke on its own. I wanted a refund because something happened to it again, they refused and replaced the watch. The lady who gave it to me said that I have a 2-year warranty from today (from September 12, 2017) recently my watch broke again in the same place and I went to complain. The lady accepted the complaint and then called a few days later to inform me that it was no longer under warranty. And that lady misled me and charged me with shipping costs. No words. Am I supposed to pay for their mistakes and lies? I bought a watch for a small amount of money and not only did they cheat me, it keeps breaking down, but now I have to pay for something, and what's more, he doesn't repair my watch??? This must be some kind of joke. I highly do not recommend this store. I will never shop there again. Because of something like this they lose customers and they go to the competition ;) Good luck to you. Wonderful customer treatment. When we buy something, they jump next to us, and when we have a complaint, they won't do anything. Embarrassing.
    2 people found this review helpful 👍

  • 1/5 Andy C. 1 year ago on Google
    2 sklep w którym miał być łańcuszek wg. Informacji na stronie. Tym razem był ale bez certyfikatu. Co za bałagan i strata czasu.
    2 people found this review helpful 👍

  • 1/5 krystian w. 10 months ago on Google • 29 reviews
    The store and the entire chain are total crap, the ring I bought after a week started to deform, the lady from the complaint claims that it was damaged by something harder than a gold medal, where the woman does not do any physical work. Ordinary jewelry made of surgical steel is much harder and of better quality than the crap they sell
    1 person found this review helpful 👍

  • 1/5 Sebastian 7 months ago on Google • 26 reviews
    Total crap, I bought an engagement ring which turned out to be too tight. I called the salon to book a larger one, the lady knew that this time I would bring my fiancée, which she suggested to make sure the ring fits properly. After entering the living room, not even hello, the ladies were busy doing something, I said why I came and politely greeted them first, I didn't even hear a word like "Just a moment, we'll help you in a moment". After a while, one of the ladies, probably the one who answered my phone, comes up and asks if this is the ring that costs so much PLN while my fiancée is standing next to me. I WAS IN A COLD SWEAT OF ANGER. I don't think I need to explain to anyone how tactless it is to say the price out loud in front of the recipient, especially in the case of engagement rings. Judging by the previous comments, the staff needs an exchange or cultural lessons
    1 person found this review helpful 👍

  • 1/5 Agnieszka O. 11 months ago on Google • 21 reviews
    Very rude service. The lady didn't want to show us the wedding rings, she was definitely not interested in selling them. She didn't want to show us anything or offer anything from herself. With great grace, she allowed us to measure the size of the wedding rings. She immediately hid the wedding rings she saw and looked down at us. We hoped that as a store employee, he would help us with such a difficult choice. However, she was there as a punishment and we bored her very much with our visit. We will no longer visit Aparta Targówek.
    1 person found this review helpful 👍

  • 5/5 MultiAlvex 1 year ago on Google • 62 reviews
    It took me about 10 minutes to buy the ring. First, I checked online to see if they had it in stock and I just went to make the deal. Fast and helpful service :)

  • 1/5 Gabriel K. 2 months ago on Google • 5 reviews New
    Please note that if you purchased something in a stationary store, you have no right to a refund!!! The company is rock bottom!!! And scammers!!!

  • 5/5 krzysztof b. 2 years ago on Google
    (Translated by Google) Great service. I recommend and thank you. (Original) Super obsługa. Polecam i dziękuję.

  • 5/5 Marek 2 years ago on Google
    (Translated by Google) Nice and professional service (Original) Miła i profesjonalna obsługa

  • 5/5 Jarosław Z. 3 years ago on Google
    (Translated by Google) Super service. I would recommend. (Original) Super obsługa. Polecam.

  • 5/5 KARMEL_PL 4 years ago on Google
    (Translated by Google) We would like to greet my fiancée and thank you with all my heart from the Salon Apart in CH Atrium Targówek. We had a problem with too big engagement ring, on the spot you expertly advised us and helped in choosing the right size. You were the last resort of your fiancée rescue! Thanks again and we wish you all the most wonderful! :) We recommend with all my heart! (Original) Chcielibyśmy wraz z narzeczoną pozdrowić i z całego serca podziękować Panu z Salonu Apart w CH Atrium Targówek. Mieliśmy problem z za dużym pierścionkiem zaręczynowym, na miejscu Pan fachowo nam doradził i pomógł w doborze odpowiedniego rozmiaru. Był Pan ostatnią deską narzeczeńskiego ratunku ! Jeszcze raz dziękujemy i życzymy wszystkiego najwspanialszego ! :) Polecamy z całego serca!

  • 5/5 Anna �. 3 years ago on Google
    (Translated by Google) I highly recommend it, nice atmosphere and professional service :-) (Original) Bardzo polecam,miła atmosfera i profesjonalna obsługa:-)

  • 5/5 Amanda P. 3 years ago on Google
    (Translated by Google) Great service, And the most polite and positive are the two blonde ladies :) best regards (Original) Świetna obsługa , A najbardziej uprzejmie i pozytywne są dwie panie blondynki :) pozdrawiam

  • 5/5 Michał S. 1 year ago on Google
    Wspaniałe miejsce piękna biżuteria i duży wybór również dla panów. Polecam szczególnie Panią Anie w czerwonych okularach to prawdziwy anioł miła uśmiechnięta i świetnie zna produkty i super doradza.

  • 5/5 Piotr Kowalski (. 3 years ago on Google
    (Translated by Google) Nice service and a large selection of jewelry. (Original) Miła obsługa i duży wybór wyrobów jubilerskich.

  • 5/5 Agnieszka A. 3 years ago on Google
    (Translated by Google) Great and very friendly service, I am satisfied every time. 👍 (Original) Świetna i bardzo miła obsługa, za każdym razem jestem zadowolona. 👍

  • 5/5 FightsportPL 2 years ago on Google
    Pomocni ludzie. Świetna oferta zegarków

  • 1/5 Lily L. 1 year ago on Google • 1 review
    Very unpleasant service. They treat the customer first. They show anything with great grace. The company should think about who it employs, because such behavior discourages customers. I do not recommend.
    4 people found this review helpful 👍


Call +48 22 331 17 20 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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