To nie jest miejsce gdzie klient będzie zlekceważony, tam nie ma naburmuszonych bab, które patrzą z niechęcią na kogoś kto wchodzi do salonu i będzie zawracać głowę. Przemiła atmosfera to jedno ale to, jak dużo wiedzą o biżuterii te kobiety to drugie! Pani, która mnie obsługiwała powinna dostać medal za cierpliwość, a druga też nie miała łatwo z inną niezdecydowaną klientką ;) Profesjonalizm i zwyczajna życzliwość - tak to wygląda w "Kruku na Wileniaku", jeśli gdzieś po biżuterię, to tylko tam.

A jewelry store worth recommending. Very nice and helpful ladies. Full professionalism and commitment. I could count on help and advice at every step. Great approach to the customer. A large selection of jewelry, beautifully packaged and information about additional promotions (app). I left satisfied and I will definitely be a frequent guest in such a nice place (this is becoming less and less common).

Nice but unobtrusive service, I could look around and choose in peace. I recommend

Professional service will always advise you what to choose as a gift. You can feel taken care of. They will be nicely packaged and prepared for Christmas or any other occasion.

Great quality of service at this particular salon. The lady (unfortunately I don't know her name, maybe the manager, because I remember her from a year ago) was very committed to helping, even though we asked about a collection not available in this showroom, she checked all the showrooms where it could be available, recommended it and treated us royally ' although it had no theoretical basis. I highly recommend this salon, I have read opinions about others, which are much less favorable. If customer service was like this everywhere, the world would be a better place ;-). In my opinion, such people should be appreciated by management.

Chcę bardzo serdecznie pozdrowić i podziękować Paniom, które mnie dziś obsługiwały. Były bardzo pomocne i pogodne :) zazwyczaj właśnie na nie trafiam i bardzo mnie to cieszy, ponieważ dziś o serdecznych ludzi ciężko.

Jestem bardzo zdziwiona niekorzystnymi opiniami na temat obsługi sklepu jubilerskiego W. Kruk w galerii Wilenska. Od 2 lat jestem tam częstym gościem ponieważ kocham oglądać złote wyroby. W zeszłym roku kupiłam piękny pierścień z diamentami granatami i werdelitem. Miałam trochę problemów z zapłatą kartą. Przemiłe panie cierpliwie wytłumaczyły mojemu synowi przez telefon jak zwiększyć limit dzienny na karcie i bez problemu kupiłam moje cudo! Na dodatek za 1zl otrzymałam cieniutką ale piękną bransoletkę z muszelką ściereczkę nasączoną preparatem do czyszczenia złota i zatyczki zabezpieczające na kolczyki! Dlatego jakieś 2 miesiące temu wróciłam i dokupiłam do pierścionka identyczne kolczyki! Spotkałam się z taką samą życzliwością. Dostałam 10%zniżki na wyrób i kartę członkowską stałego klienta. Dziś jadę po zawieszkę i będę miała komplet. Cudownie!

(Translated by Google) Unpleasant service. A sulky lady was looking for a bracelet in my basket, and when I wanted to help her because I noticed something I liked, she said very rudely: "Who let you touch it?". I left the store :( (Original) Niemiła obsługa. Nadąsana pani szukała mi bransolety w koszyku, a kiedy chciałam jej pomóc, bo zauważyłam coś co mi się spodobało, odezwała się bardzo niegrzecznie: "Kto Pani pozwolił to dotykać?". Opuściłam sklep :(

Nie polecam Zakupiony pierścionek a z wymianą mega problem . Szkoda czas

Beautiful jewelry and service at the highest level. I bought a chain, the lady matched it perfectly to the medallion. Both ladies wrapped the gifts beautifully and helped me set up the application so I could get a discount. In addition, I bought a beautiful pendant with a dragonfly for PLN 1 during the promotion. Nothing, just buy here. It's been a long time since I felt so wonderful and so well served. I thank you with all my heart and hope that goodness will return to you. Congratulations to the company on such great sellers!

(Translated by Google) Great, friendly service. Thank you for helping me choose a gift for a loved one :) (Original) Świetna, miła obsługa. Dziękuję za pomoc przy wyborze prezentu dla bliskiej osoby:)

Super obsługa, miła atmosfera .

Mój ulubiony salon jubilerski. Bardzo sympatyczna i profesjonalna obsługa, Pani Joasia i jej Współpracownice zawsze chętnie i dobrze doradzą i cierpliwie zniosą wszelkie marudzenie nie do końca zdecydowanych klientów :) atmosfera od samego wejścia jest bardzo miła. Polecam ten sklep z czystym sumieniem!

(Translated by Google) Nice and professional service - I will definitely come back ☺️ (Original) Miła i profesjonalna obsługa - na pewno wrócę ☺️

(Translated by Google) Service drama - I'd rather never go back there again. I do not recommend. (Original) Obsługa dramat - raczej nigdy więcej tam nie wrócę. Nie polecam.

Terrible store service, I came with the intention of buying a ring for my birthday, I showed the saleswoman (long brown hair, blue eyes, pretty lady, but doesn't know anything about sales) the model I was interested in, a ring for PLN 6,000, so I wanted to spend some real money. I informed them that I liked about 20 other models from their website, I clearly showed my willingness to buy them - I was met with the rude attitude of the saleswoman who directed me to purchase through the website, did not show me any other models, and did not want to measure more than one finger. .. I was in shock. she simply didn't want to sell me anything. I went to the competition, there is a camera salon on the floor below and there I was served at a completely different level, I was shown many rings, other models were offered, all in a nice atmosphere. I do not recommend shopping in this salon, very unprofessional service.

Piękna biżuteria i Panie chętne do pomocy.

(Translated by Google) Very good service, I'd love to come back (Original) Bardzo dobra obsługa, chętnie wrócę

Very nice service. The ladies are very helpful and you can see that they really like their job and their clients :)

Last minute shopping. Friday afternoon before Christmas. I decided on specific gold jewelry for my wife. The analyst's mind suggests checking the competition's price offer for this product. Important ! as it turns out: after work, he was dressed in a down jacket with an IT specialist's backpack in the squares (there was no suitor with a white shirt :)). 1. Y** company - no customers - young saleswomen not interested in selling. I left ☹️ 2. A**** company - customers, obviously advertising does its job - you have to "fight" for the attention of saleswomen. Once I hunted one of them down... casually, without any attraction or encouragement, I don't know if she knew the products. I left ☹️. 3. A raven, two customers, two saleswomen, I waited for a while... The older one came up and asked... I bought a gold set for my wife and daughter. I thanked him for the nice and efficient service. Ps. Young people! Don't judge customers by their appearance. All that glitters is not gold. Now I'm switching from A**** to Kruk. I recommend

Great place - I was looking for a gift for my wife. The lady serving me "interviewed" me about my wife's preferences in jewelry and selected the perfect gift based on that. My wife is delighted, so am I :) I recommend it

A lady with glasses who was on shift on June 6, around 1 p.m., was very offended that someone had entered the store. He addresses me as you, after politely asking "Excuse me, do we know each other?" she replied, laughing, only "no". I left the store. I came for the item I wanted, I bought it from a competitor.