The price of convenience. Friendly staff and professional staff that gets 5/5 stars. They made sure my blood pressure cuff was sanitized before taking my vitals. I assumed they cleaned it because that’s what they told me before not returning. Physician assistant was clear, concise, and thorough enough before diagnosing and treating my condition. My eye was swollen and I was prescribed antibiotic eye drops. No other diagnostic approach was done other than an assessment. Surprise bill shows up in mail a month later, despite my coverage with united healthcare. 115$ out of pocket on top of the 500$ Premium already pay a month. Price of urgent care I suppose…

I visited Pacs Urgent Care because it stays open until 8 pm, unlike other urgent cares around me that close at 6. After reading positive reviews, I was motivated to check it out, and I was impressed. They have digital X-ray, an on-site lab, a fully staffed team of doctors and nurses. My medications were filled promptly, and I was in and out in less than an hour.

I liked the fact that I could ‘get in line’ online and receive text messages as to when to come in. The facility was bright and clean and the staff was welcoming and cheerful. That’s important when you’re not feeling well. I was in and out within an hour or so. The doctor was kind and empathic about my pain. I was given medication and told they would follow up within a few days when my lab culture came back and adjust treatment if needed. A positive first-time experience!

Best urgent care I've ever been to. First off, the melanin magic is great to see. Second, the waiting room is very warm, open and welcoming. The staff is super helpful. Not only do they have free wifi, but they have multi plug chargers in the treatment rooms for phones. It's the little things that count. Dr and Nursing staff were kind and caring. I will def be back next time I need care.

I had a great experience! The wait wasn't long, x-rays were quick and I got exactly what I needed! Being away from home and getting sick sucks. But, if it should happen again, this is the place to go! Thank you again Dr. Sayeed for being so kind to someone far from home!

I never knew urgent care could be this great of a process. Staff were so friendly and lovely and the office was so clean and cute. If I ever need another urgent care visit, I’m definitely going back

I received excellent service from this location yesterday and I'm extremely grateful to every single member of the staff, whom I encounter! I arrived around 5pm on Saturday evening with very blurry vision and a highly irritated eye. The pain was very uncomfortable! The front desk staff was kind enough to help me with my intake paperwork, since I could barely see. Although there was a lobby full of people when I arrived, the medical team worked effective and efficiently with a sense of urgency to get us all taken care of in a very timely manner, relative to other emergency room experiences I've encountered. It took about an hour but once they called me to the back, a doctor was with me in about ten minutes. She ran a few tests and diagnosed me with an eye infection. Soon after, I picked up my prescription which provided almost immediate relief to the pain I was having! Thank you to the entire staff! I appreciate your hard work and happy to have your professionalism and expertise in my neighborhood! ❤️

I went in on a Sunday morning for an issue with my foot. Everyone on staff, including the registration desk, the medical assistant, the x-ray technician, and the doctor, was pleasant and efficient. I felt like I got good follow-up instructions and they double-checked the pharmacy for my prescription to make sure it went to the right place. I wouldn't hesitate to go to this urgent care clinic again if the need arises.

I was recently seen 2/2024 and the services and staff were very professional, pleasant, good bedside manner and Dr. S. T. for her protections was amazing as well as the MAs. The facility is "new "and very clean. I hope the environment and all the staff remains as time goes on. Highly recommend and they are closed on Sundays and must deserving time off. Only down fall for me was... I neglected to get a medical letter for work, since I was not aware of how my was felt 24 hours after my diagnosis. Please if you need a letter/note for work... *Get all you need including medical letter when you're seen to avoid any issues going forward as the doctor who examined you may not be there if you need a med letter going forward. They only give 3 days and you must return to more $$ and not to mention if you not feeling well to return for an extension. With all illness/sickness the medical broad symptoms is NOT a catch all. All are uniquely made therefore symptoms and how long it will take for one to get back to normal VARIES.* If I could give 10 stars PACS would receive it from my first time visit to the facility.**********

Please read why I'm giving this 4 stars and not 5. It's deserving of 5 but I'm just petty. The only reason I'm not giving it 5 stars is because of the wait time. That is it. Other than that the people at the desk are direct and helpful, the doctors I have been there twice have been nothing but kind and inquisitive. I came there for two completely unknown reasons and they helped figured out what was wrong with me when my primary care doctor didn't do jack. I'm only writing this review now cause the most recent reason I went there was to drain a (REDACTED) and provided a quick on site process. So now I'm in bed just recovering. So far in regards to physical treatments 5 out of 5 stars really. Have not went for something internal yet . Will keep updated

I dropped in to get tested for Covid as I had some troublesome respiratory symptoms. Turned out that I had a severe respiratory infection. The proper medication was prescribed. Service was very prompt and the staff was very professional and kind. Shoutout to Dr Moustafa and his staff. They are the best!

Absolutely terrible experience. I am pregnant and needed IV fluids due to food poisoning. I arrived at 645 pm. The doctor saw me shortly after 7 pm, and I was simply told to go to the ER, that there was nothing they could do for me since they close at 8 and that would not give them enough time to give me an IV. Since I was not treated and literally all he did was tell me to go to the ER, I asked for my copay to be refunded. After a few minutes, I was told that I could not be refunded because I was seen by the doctor and he recommended I go to the ER. If that is the case, staff should be better trained in fielding this type of visit prior to the start so that no one's time is wasted, particularly in a situation where time is precious and the patient is ill. They could have easily checked with the doctor prior to taking me back. I guess they don't care because they still made their very quick buck. I won't be returning here.

I’ve never written a review before for anything. But I had an excellent experience. No wait. Kind staff. I have a phobia of doctors and needles and requested a second nurse to hold my hand for the blood draw and they made me feel so comfortable, kept me laughing and made me feel normal for being scared. They are amazing!!!! Want to go to them every time. :)

The wait wasn’t too long at 9:30AM on Friday. We were out in and out within an hour so it’s pretty good for urgent care. The facility is clean the staff and doctor were nice and knowledgeable.

Just had to take my 3 years old daughter there yesterday and it was the best experience we ever had in any urgent care! The staff is professional, the place is clean and best of all we were in and out in about 30 - 45 minutes including having X rays done, results discussed and prescription sent to the pharmacy. I highly recommend!

This place works unless you are unfortunate enough to need care when Sarah Tesfamariam PA is on duty. I was unfortunate enough to experience her arrogance when I had an adverse reaction to the mediation I was prescribed by another Dr at the facility. I was very sick between the illness and vomiting from the medication. This young lady has all the arrogance of youth with no beside manner. Hopefully time and experience will ease her attitude, but it was not present when I visited. The prior day there was better and is the only reason why I gave it two stars, the staff was kind.

I broke my wrist while visiting Alexandria from out of town. Came to this urgent care since it was closest. Extremely happy with the service. Very attentive, friendly. compassionate and thorough!! Would definitely recommend!!

Need to quick check for a possible tick bite. Did most of the paperwork online, selected a time, showed up and was promptly seen and examined. Super friendly staff, the doctor took the time to talk over my concerns. Highly recommended.

If I could give 10 stars I would! This was one of the best experiences I’ve had at the doctors office. From the calm music in the wait room, to the courteous receptionist, along with the soothing nurse and the icing on the cake was Dr. Sarah T. I came in for a small laceration that I thought might require sutures. However, I’m extremely reluctant of the use of needles. No worries PACS to the rescue. I called ahead and spoke to the nicest receptionist that told me that they had a physician that could perform the procedure. When I got there, the nurse who was the happiest and sweetest nurse, cleaned my wound and then told me to wait for Dr. Sarah. When Dr. Sarah came in she immediately diagnosed me and told me that I wouldn’t even need the sutures and patched me up and sent me on my way to CVS with a prescription, all within 45 min. I thought I would be in the ER for hours. I’m so grateful for their team who treated me like family and with great care. Don’t hesitate to use this facility!!!!

I took my daughter for sick visit for the first time and I was really impressed. I didn’t have to wait for too long and the staff was great! The Lady at the front desk was very kind, the medical assistant Eduardo who took us in was also very kind & understanding. I will be coming back here in the future. Great services! Thank you!