1/5 Archit R. 8 months ago on Google • 11 reviews
Would
not
recommend
CNS
dental,
there
are
5
other
dentist
options
within
5
minute
driving
distance.
Our
experience
resonates
with
some
of
the
other
frustrated
reviews
where
there
is
pattern
of
overcharging,
‘late’
surprise
statements
after
months
and
the
team
pressuring
you
to
get
an
expensive
mouthguard
your
insurance
likely
won’t
cover.
The
general
cleaning
was
good
the
first
time
but
significantly
less
care
during
our
second
visit.
My
wife
stopped
going
to
this
dentist
in
Sept
2021,
but
started
to
receive
an
unexpected
billing
emails
for
$12.60
in
July
2022
(more
than
6
months
later).
The
bills
were
for
remaining
balance
for
fillings
which
she
already
made
full
payments
for
at
the
time
of
her
visit.
We
received
these
emails
with
no
context
from
the
dentist
so
we
thought
it
was
a
mistake
given
the
8
months
since
visit.
Plus
it
was
such
a
small
amount
compared
the
~$1500
total
procedure
we
thought
it
would
get
sorted
out
internally
by
the
billing
team
eventually.
We
continued
to
receive
the
statement
with
a
balance
every
few
months,
again
with
no
other
context/information,
until
they
stopped
in
late
2022.
So
we
thought
this
got
sorted
internally
as
it
seemed
like
a
mistake.
In
August
2023,
almost
2
years
later
we
got
a
notice
saying
the
charges
would
be
sent
to
collection.
We
still
don’t
know
have
clear
details
on
what
the
$12
charges
are
for
but
we
paid
it
so
we
don’t
get
it
send
to
collections
and
deal
with
that
headache
for
such
a
small
amount
(which
is
a
courtesy
you
might
have
expected
from
the
CNS
dental
team
instead
of
us
as
customers).