1/5 Ash B. 1 year ago on Google
The
approach
to
the
hotel
is
unsafe,
the
two
streets
between
where
taxis
drop
off
and
the
hotel
doors
are
very
quiet.
A
man
followed
us
down
one
of
these
streets
and
it
was
a
scary
experience.
The
communal
parts
of
the
hotel
are
beautiful.
However,
the
Benares
room
was
poorly
lit,
curtains
did
not
fit
the
window
so
very
little
privacy
and
freezing
cold.
When
we
asked
for
a
heater
we
were
given
a
broken
one
which
was
a
fire
risk.
The
shower
was
pitch
black
due
to
the
walls
around
it.
There
was
no
bathroom
door,
just
a
very
dirty
thick
curtain
which
did
not
cover
the
length
properly.
The
sink
area
had
lighting
but
this
was
poor.
The
floor
had
big
dust
balls
on
it
showing
that
the
room
was
not
cleaned
properly
before
our
arrival.
The
wardrobe
was
extremely
dusty
so
could
not
put
clothes
in
it.
There
was
no
safe
either.
Before
arriving
to
the
hotel
we
had
confirmed
that
there
would
be
snacks
available
as
we
would
be
getting
quite
late
to
the
hotel.
On
arrival,
there
was
nothing.
Eventually
we
were
given
a
menu
for
a
local
takeaway,
however
five
mins
later
were
told
this
was
closed.
I
expect
a
4
star
hotel
to
have
some
basic
food
for
purchase
if
needed.
We
asked
for
water,
got
given
one
bottle
for
4
of
us
to
share
and
told
there
was
no
more.
There
was
no
water
kept
in
the
rooms.
One
day
we
asked
for
4
glasses,
got
given
2
so
we
asked
for
more
which
took
another
several
mins
to
arrive.
When
they
did
arrive,
one
was
dirty
and
sticky.
In
the
mornings,
there
would
be
a
cold
breakfast
which
was
nice.
Though
it
would
take
20
mins
to
arrive
from
when
we
sat
down.
If
we
asked
for
anything
(e.g
milk
for
coffee)
it
would
take
a
further
5-10
mins
to
arrive.
All
basic
requests
were
hard
work
to
communicate
and
very
time
consuming.
Paying
was
also
tricky.
On
the
last
night
we
went
to
pay
by
card
and
were
told
it
was
a
bank
transfer
to
someone’s
personal
account.
The
details
were
shown
via
a
WhatsApp
conversation,
all
felt
dodgy.
We
were
given
a
receipt
which
made
us
feel
a
little
better.
The
spa
was
also
beautiful
but
our
treatments
were
poorly
timed.
One
booking
was
for
a
long
treatment
and
there
were
3
more
short
bookings.
We
expected
the
longer
one
to
start
first
and
then
the
rest
of
us
so
we
could
have
some
time
together
by
the
pool.
However,
they
did
all
3
of
the
shorter
ones
first
and
then
moved
onto
the
longer
one,
which
meant
we
could
not
have
any
time
together
as
a
group.
When
they
told
us
this
was
the
plan
we
couldn’t
request
changing
the
order
due
to
the
communication
barrier.
In
summary,
everything
was
extremely
difficult
and
hard
work.
The
hotel
did
not
feel
safe
either.
It
was
not
relaxing.
One
good
thing
though
was
the
hotel
staff
would
walk
us
to
the
taxi
for
safety
when
we
requested.
There
are
other
hotels
which
are
more
expensive
which
I
recommend
paying
extra
for.
Though
this
hotel
is
also
somewhat
expensive,
it
is
not
worth
it.
I
would
say
it
is
a
1-2
star
hotel.