Last Friday night, I visited a local pub in Australia, hoping to enjoy a relaxing evening. The pub had a lively atmosphere with a decent crowd, but the first thing I noticed was a queue of about ten people at the bar. This seemed a bit unusual for a pub not to accommodate a faster service on a busy night. As I waited in line, which took about 15-20 minutes, I thought about writing this review to suggest the pub might benefit from additional staff during peak hours. It was during my wait that I observed something worth mentioning. A staff member, who appeared to be the supervisor (as he was the only one not in uniform), joined in to help with the service. However, the experience at the bar counter was less than pleasant. When I asked for the price of a gin and tonic, the supervisor misunderstood and quoted me the price for six. After I clarified that I only wanted to know the price of one, his response was unexpectedly rude. He insinuated that I had said six and hastily prepared the drink with a noticeable lack of courtesy. The pub itself is a nice place with a great clientele, but the behavior of the staff, particularly someone in a supervisory role, was disappointing. It's concerning because such attitudes from the top can significantly impact the overall service quality and customer experience. This incident suggests that unless there's an improvement in staff training and customer service, especially from those leading the team, the pub might struggle to realize its full potential.

Sat in the courtyard and ordered food from the bar. It was awful and overpriced. All the chips were undercooked and cold. Pizza bases were burnt and stale. Nothing was fresh and all seemed straight from the freezer. It seems like they’ve tried to cut every possible cost and get the cheapest possible supplier whilst still having a really high price. No value at all. I feel for the staff, they seemed hectic and exasperated. They couldn’t help with our food complaints.

I ordered the salt and pepper squid share plate, it came out and my jaw dropped at the size of the serving. I paid $21 to get a decent serving of salt and pepper squid and not what I was given. I genuinely think there was 5 pieces of squid on the plate. It was ridiculous. DO NOT ORDER THE SQUID! You will be ripped off!

Only meet friends for a drink in garden but a glass of wine was $18 and $21 and the DJ was so loud we left after the first drink and went else where so we could actually eat and drink and talk. Noticed most people had one drink and left, tables were filthy never wiped, just glasses and plates been removed

Friendly staff, great, lively atmosphere full of music and laughter. Good place to hang out on a Friday or Saturday night. One of the better bar/restaurant combos in the area. Definitely recommend.

Went for drinks. Real pretty and set up nicely in the beer garden. Only problem we sat on a nook type seating and the material seat pads were wet. It was a lovely day either way.

Tried to get into the Coogee bay on a Saturday, 3pm with work clothes and boots, security guard refused. All I wanted to do was watch a horse race. I'm in the pub every second day, spending money in the Tab, gaming and food. Spent thousands of dollars in the venue. Safe to say it will be the last time I ever enter. Rubbish security...

Had dinner here on Saturday night and the service was amazing. Our waiter was Drew and we felt like we were at a 5 star restaurant. He was prompt with everything, nothing was missing from the order (we are pretty fussy customers) and he refilled our water glasses whenever they got low. Seriously the best service, thanks again Drew! There’s not many polite, friendly and highly capable waiters like you in hospitality anymore.

I recently visited this fantastic bar in Coogee, that left me feeling like I had discovered a hidden gem. This bar was situated right in front of the coastline, with a beautiful backyard that offered stunning views of the Thompsons Bay. The atmosphere was relaxed and welcoming, and the staff were friendly and accommodating. I had the pleasure of celebrating a birthday at this bar, and I couldn't have asked for a better experience. The staff went out of their way to make us feel welcome and comfortable, even when we realized we had forgotten to bring candles for the cake. They quickly came to our rescue and provided us with candles so we could properly celebrate the occasion. The bar itself had a great selection of drinks, including some unique and creative cocktails that were a real treat. The backyard was the perfect spot to enjoy a drink and take in the breathtaking views of the ocean. Whether you're looking for a place to relax with friends or celebrate a special occasion, this bar has it all. Overall, I would highly recommend this bar to anyone looking for a great spot in Coogee. The combination of stunning views, friendly staff, and great drinks make it a must-visit destination. Whether you're a local or just passing through, be sure to stop by and experience this hidden gem for yourself.

Don't order from the downstairs bar on a Sunday afternoon (3pm, 30.10.22) Staff stood around chatting, rather than serving. Simple food order took 35 minutes and was then served with attitude...like it was my fault! Could. Do. Much. Better

The atmosphere is always good in the beer garden. It was cold out but the outdoor heaters were perfect. Live music as well!

Not really made to feel welcome here and lack of standard options at bar. Serving a margarita with chilli round the glass lip?? Why would you do that????? Also mock tails had more ice in than drink. Tables not cleared or wiped down despite it being quiet.

Three stars in total, just because the hotel and the location are extremely loud. It's something I definitely could have checked beforehand but didn't. The location itself is great, but depending on where your room is, you'll be in for an incredible loud night. My room was nice, room service was spot on.

Great location, with a reasonable layout of the apartment. The indoor temperature is set just right. The soundproofing is pretty good, making it very quiet for sleeping. Overall, it's clean.

Staying at the Coogee Bay Hotel beach view rooms. The rooms are immaculate and so are the views. Staff are friendly and they mind their own business. You should be mindful of the noise on weekends since the bar is downstairs and within close proximity of the rooms. All up this is one of the most iconic and oldest pubs in Sydney! What a legend!!!

Waited over an hour for our breakfast only to be accused of lying when we mentioned we had not received all of our meals. We had to speak to several staff, one of which continuously told us to our face that we were lying. A nine year old Gluten Free child had to wait an hour and a half for two poached eggs, which they then served on bread. The rudness of the waitress was second to none. Thank you to the one waitress who was kind and helpful finally delivering our meals as the original waitress was still trying to tell us she had bought us all of our food. As a group of twenty spending several hundred dollars at this establishment, we come away bitterly disappointed.

I have only eaten in the restaurant so my review is only about the food and service. Food was delicious altbhough a bit pricey for my budget. Staff were attentive gave gtreat service. I would definitely eat here again for a special occasion.

Great bar and location for playing Pool. They have 4 tables, pretty decent too. They do Pool comp every Wednesday which is hosted by a legend of a guy, Jamie. Starts 6.30pm! $6 beers, $1 wings!

We had a two day retreat there. The facilities were good, the rooms were very comfortable with lots of space, and the food was excellent. The situation was also perfect for walking along the coast or for swimming.

Super pub to stay at… loved sitting on the balcony looking out to Wedding Cake island. Loved the decor and the beautiful photos of some of the legends of Aussie pub rock! Highly recommend.

Worst pub meals I’ve ever eat, it cost a lot and it didn’t match the price. All the ingredients were old and tasted bad, I had to ask them to change a artichoke pizza cause you couldn’t even chew it

I am so glad I chose this hotel! The staff took great care of us. The room was absolutely mind blowing. We stayed in the bay rooms above the venue, restaurant and next to the bar. A word of warning: the bay rooms are noisy. Some of the reviews talk about a nice quiet room and that is most certainly in the other building. It didn't bother us at all, as a vibrant beach stay was what we came for, but be forewarned. :)

Great bar and pub, it's massive. Outdoor area, upstairs seating, TAB bar and another restaurant on site. Great selection of beers and wine. Service fast and with a smile. Really enjoyed the atmosphere on a Sunday arvo.

The menu is very disappointing. Only a few options and not many of them are somewhat healthy. The salad that came with the battered fish or the schnitzel etc was just some dry rocket leaves. The outdoor beer garden is great, lots of shade. It was lunchtime with quite a few patrons and only one person behind the bar whereas the inside bar with less people, had 2. All in all, not rushing back there.

Good vibes and nice atmosphere. Spacious outdoor area with plenty of seating available and they have outdoor heating in the outdoor umbrellas to keep you warm. When I went on a Friday night, they had the footy playing which I enjoyed. I also had a drink and the pepperoni pizza which was delicious too. There is a convenient bus from central station that is a short walk from coogee bay hotel. I would recommend coming here with friends for a good time!

Really average experience with the outside bar on a Sat. Bartender decided he wanted to talk to someone else halfway through serving us. Bit of a boys club feel. Service was average but the food was ok. Sub optimal experience.

Management and security last night were disgustingly rude to my group of friends trying to have a good night. Noticed they let in a couple of intoxicated patrons and decided to not let in the one who was completely sober. Managements way of dealing with this was to use profanities at patrons lining up - absolutely hospo amateur hour. Won't go back there.

What a shame, had a lovely meal then asked for a take away box to be told the chef is refusing to give the staff one because there too busy bringing out food and to complain to a manager. After complaining to a manager still no joy as staff told to just bring out food. After a 20 minute wait and the staff avoiding me I said I’m going no where till I get my pizza box. What a ridiculous and unnecessary end to what would of been a nice meal just because of some ones bad attitude.

Let's face it it's a great location and a good sized court yard but although everything is pricey, the quality is cheap. The food is cheap and average, the plastic cup drinks are served in are tiny, the furniture is cheap. When compared to the Pavilion which is a better location, and similar price CBH is a dive.

We went for a couple of drinks. Ended up having the oysters and the Wagyu Hamburguer. Everything was very good, the oysters were super fresh and the service was considerate and really fast. They even offered to make a couple of changes to the drinks after finding out one of our party had some food allergies and couldnt have them. Will definetly have dinner there again!

Nice location there is no doubt however the food needs an overhaul. The nachos is out of a packet of Doritos the portion size is for a child and all for $26 ? Ridiculous ! The pizzas are tiny aswell. As for the service the wait staff come and try and grab your plates while you are eating pretty annoying. The chef or cook needs to make proper nachos and for the price it’s laughable my daughter can make better nachos

went there for a few beers Sunday afternoon, good atmosphere , would like a few boutique beers on tap as range pretty standard. 2 piece band playing , the bad , the food , limited range , and paying $24 for a very average burger ( one piece of lettuce , one piece tomato, one piece of cheese and a beef pattie , could be so much better , and some ordinary fries. should have gone to Mcdonalds , for half the price

I did my birthday today on Coogee Bay Hotel and we told them on the reservation we were bringing a cake, they said okay, they could leave in the fridge Nobody ever told us it would be charged Then they came with a $72 bill for us to leave the cake on the fridge It was more expensive than the cake itself and we weren’t informed at any time until they come with a bill I’m so upset!! I’d never do my birthday again there

Taking the ABSOLUTE PISS out of their drink prices. Advantageous and average. Save your hard earned dollars and explore elsewhere.

Great place for a family catch up. Good variety of pub food . Restaurant next to garden bar too expensive for my family $27 for 3 coffees couldn't afford lunch there especially 10%add on more than 8 people. No wonder it was empty. Garden bar great xx

After 35 years of being a patron of this pub i will never step foot in it ever again.I arrived at the pub round lunchtime today with my 15 yr old grandson, to be first sent to the wrong entrance , then when i arrived back where i started from,i was rudely spoken to, and told i was not allowed into the restaurant, and to go to the Beer garden if i wanted something to eat.So i went to the beer garden, they asked for my grandsons id, he did not bring it, mind you ,a disabled grandson, so we were turned away, again. They keep this type of behavior up, they lose ,more customers and more and more and it will serve them right

My first visit to this hotel. Loved the outdoor seating although the music was a bit loud, but very nice area. This was lunch service on Tuesday 4/10/2022. What let this hotel down is the extremely poor service. The bar staff...all one of them...was slow. The food was good, but one main was served before the other entree's and when we queried this with the waiter, he just shrugged it off. WE saw one waiter wander around with a bowl of fries for about 10 to 15 minutes trying to find the owner!! If they increased and improve the bar staff....this would be a good expierence.

Came for Lunch, had a scotch and a side of broccolini. Scotch was one of the end pieces and was essentially a porterhouse, no eye of fat or anything and definitely wasn’t 300g. It also looked like it had been forgotten about on the grill, only one very dark bar mark either side. Disappointing. Scotch was served with “truffle mash” which was a gloopy paste. Not good at all. I had thought it would have been nice mash with truffle oil or fresh truffle through but they had obviously used the cheap truffle salsa. Not ideal for me as the majority of truffle salsa’s contain anchovies and given I have a serious seafood allergy I thought it’s best to just not eat the mash. Maybe I should have checked before ordering but really I wasnt expecting traces of fish in my mash so didn’t think to. Broccolini was raw. Red wine jus was powdered and bought in. All in all a pretty bad experience, steak, mash and a side isn’t that hard to get right but all three things were quite seriously below par. I don’t like to leave damning reviews of places as I understand the challenges involved in hospitality post covid but really, if you’re going to spend $70 on Lunch then spend it elsewhere.

It's like living next to your worst nightmare! I'm not talking about your taste in very bad/loud music very late 3 night's a week, NO! I'm not even talking about your trade's people who come and go at all hours of the day/night,NO! I am talking about the complete disrespect that your young staff has for us neighbours that have to live around and next door to you and your business Chris Cheung, the bashing/crashing of your metal trolleys taking your rubbish out up the bottle shop driveway from 12 midnight through to 4am every morning just takes the cake Chris we all have to rise early to go work and I know you are taking the mickie you should be respectful to the neighbours who have to put up with your noise Chris! Shame on you and Shame on the Coogee Bay Hotel. 😡

Extremely understaffed. There is about 100 customers right now and one bar has 1 bartender and the other one has 2. It has been 15 minutes since we ordered our drinks, nothing has arrived yet. Definitely not ordering the second round today. Such a cool spot and not my first time here but it disappointed this time. Maybe they weren't expecting a hot and a busy day... 🤷‍♂️

Great location but that's as far as great went. Calamari share plate was actually an entree size so not large enough to share. The manager offered us a refund but was told by the chef she couldn't do that so brought out a second share plate but it was cold. Fish and chips came but chips were cold. There must be plenty of places to eat that are way better than this. Certainly won't be going back.

Good spot for a drink with big group of friends, nice decor that has been very carefully curated. Nice tap range with on tap cocktails rather than freshly mixed ones - but patrons appeared to enjoy them nonetheless. Very busy but that might be the enjoy you enjoy - lots of the UK regions backpackers present but they provide an eclectic atmosphere that is so specific to the coogee bay hotel. Bottle shop (3) attached to the establishment.

Huge beer garden is a nice place to sit and have a drink and chat while looking at the ocean. Prime real estate, with a modicum of tap beer.

Would NEVER EVER GO BACK HERE EVER AGAIN The food is not worth it, The service is horrible. The servers have an attitude and are quick to judge. I had a horrible experience here do not waste of your time find another place of service.

Zero Stars. I was staying at the hotel, came down to use the hotel bar where I was denied entry. When I asked why I was told I showed signs of intoxication. When I asked the bouncer to elaborate he replied that my eyes where glazed over which is a sign of intoxication. Blown away by this is asked him what causes intoxication? He replied alcohol. What do you sever here? Alcohol. So do you guys kick out everyone patron as soon as they have a drink? I’m calling the cops!!!

The food here was awesome. Classy bistro, friendly staff. Cocktails up there with the best bars in Bondi. Reasonably priced for a beachside place too.

Very good night felt a bit uncomfortable with Indian bouncer kept staring at me. When I was out happy a fantastic night. Enjoyed the Cocktails and the Espresso Martinis loved it. Halo Bouncer just didn't just give it 5 Stars

Friendly staff and great spot. However, food and cocktail were a disappointment. Got a chicken schnitzel with chips and salad, the chips were cold and flavourless and the chicken was plain. I got a cocktail which was potent and quite undrinkable.

Food was not great and they managed to prepare the food faster than the cocktails. The place was pretty empty so not sure how drinks took so long. Good beach view, but better places around this area

Went here for lunch after a coastal hike nearby! Ordered vegetarian pizzas (mushroom and artichoke) and hot chips to share between 4 peopls and we were satisfied! Cheese on the pizza was stringy, toppings were delicious, dough base was cooked well. Chips were hot so that was a bonus. In terms of parking, we went on a weekday so finding all-day or 2-4 hour parking wasn't as bad. I'm sure parking on weekends would be tough, dont think i would try unless i had to. Beach was nearby so it's a great area for a walk/stroll.

Always a personal favourite even with covid, warm day, nice music. Always brings a good crowd to the pub. Good selection of drinks and food, quick enough service. Plenty of outdoor setting, smoking or non smoking. Sometime you can catch a DJ playing or just someone playing a guitar 🎸 with a solo singer. What ever mood you have it can be filled. So close to the beach and best location in my eye's. Maybe you might even bump into me one day.

I have experienced and managed many venues in my years of hospitality in Sydney and by far this young man ( Nick ) has exceeded customer satisfaction and expectations by 100%. Great cocktail maker , fantastic customer service skills and a friendly attitude what more can you ask for in this day in age ! Keep shinning nick ❤

Lovely venue for drinks and watching the sunset. Arrive early to get a table with a view outside. I recommend booking in advance, specially on Fridays and weekends as it gets really busy.

Great location but does not do pub food well. Salt and pepper squid ($17) and fish and chips ($26) was very disappointing. Really small serves for the price. The beer battered fish was all batter and not even good quality fish. We sat inside because of the rain the bar had no more than 10 people inside at 12pm on a Sunday. Many servers but they were walking around or talking to each other. When we first sat down they came to the table 3 times before we had read the menu and then we waited 20 minutes for them to come back and I needed to ask them to come and take our order. After we had gotten up and ordered the drinks from the bar ourselves. Really need to train your staff and chef needs a lesson in how to cook pub food. Won’t be back.

The location is great, staff were friendly and the outside area is very nice. We came for a drink and had the charcuterie platter to share between 2 of us. The charcuterie platter is NOT worth the money! (38 dollars!!) It does not come with a lot of charcuterie, 1 slice of bread and despite both of us loving all different types of olives, we did not like these at all.. and they were warm. The salmon also tasted strange.. the pâté was good though but unfortunately had no bread left over to enjoy it with 🫢. Worth getting a drink of their sunny terrace (with very loud music), just don’t bother ordering the overpriced platter 😁