I have never experienced more unprofessional and disgusting behaviour than the staff at Fernwood Rockdale. I have had to lodge a NSW fair trading complaint- due their money scams and unlawfully charging my card for a service never agreed or requested from myself & ridiculous cancellations - because they can't get enough members. Lastly - embarrassing classes and not reliable. Don't waste your time or money go elsewhere. I can see other people have had the exact same experience - and the gyms poor attempt at responding only speaks to their passive aggressive behaviour. Please stay aware.

AVOID. I cancelled my membership within the 48 hour cooling off period. As a point of reference, I had been happily with the Parramatta Fernwood for over a year, but I couldn't stand two days at Rockdale. A member of staff I encountered was very rude to me and the gym itself has poor equipment; had a sewerage smell emanating from the bathroom; no frills showers etc. But really, it was the rudeness of the staff that did it. All one needs to do is read their replies to the people leaving negative reviews on here. They are nasty and unprofessional. So I cancelled my membership. However, they continued charging me fortnightly membership fees via a bank account direct debit. I wrote to them asking them to stop debiting my account for membership fees after I had cancelled. They told me that although they are aware they are incorrectly debiting, they won't make any changes during the indefinite Covid lock down. Hence, I had to contact my bank to cancel the direct debit. They then have the balls to charge me a 'direct debit failure fee' for a debit that shouldn't have been taken in the first place. I have gone back and forth with a Jessica Drummond from, I assume, the Fernwood credit department, who doesn't respond to emails for about 3 months at a time and when she does she refuses to acknowledge the issue and just says the whole amount is payable. I have agreed to pay the cancellation fee but asked her to remove the incorrect debit failure fee, which she refuses to do. AVOID. IN RESPONSE TO Fernwood ROCKDALE's reply: I referred to the staff at Rockdale gym AS WELL as Jessica Drummond whom I mention is from the credit department. The sewerage smell was indeed present when I attended and was part of the reason I cancelled my membership. I agreed to pay the cancellation fee and the ridiculous charge for using the gym over two days. If you read my review the issue is in regards to ROCKDALE continuing to debit my account for membership fees AFTER I cancelled during the cooling off period and refusing to stop the debits citing Lockdown as their reason. Jessica has informed me that ROCKDALE want to proceed in charging me a debit failure fee for an amount that should not have been attempted to begin with (previous amounts have been refunded but somehow they don't fathom how a rejection fee for prevention of one of those invalid debits should also be refunded). This has now gone to Fair Trading NSW. Rockdale is run by a nasty group of women who don't care about their members and their responses to people on google reviews reflects this.

My experience aligns with the numerous other negative reviews of this gym. Also, note the passive aggressive tone of the responses from the gym to the reviews; in private, this translates to bitter passive aggression/just plain aggression. They showed a complete lack of empathy, understanding, flexibility or agility in product and we’re happy to take my money for never actually setting foot in the gym. They made significant mistakes in their administration and took little to no responsibility. I’ve been to many gyms throughout my life and understand how contacts work but this gym, have left the most revolting after taste in my memory. Enough to be bothered to come here and write this. Yuck.

Nope, do not use this business unless you want to be scammed or taken advantage of. In response to your reply. Just because I have no photo doesn’t mean anything. Most people who have give reviews don’t have photo’s- why do you lot want to see a photo? The negative reviews here says it all about this business. Perhaps instead of making excuses for bad behaviour, you improve your services. I’m actually surprised you’re not ashamed of yourselves with what’s been said here and haven’t closed down yet. Word of mouth is a very powerful thing.

If you’re looking for classes for Pilates don’t bother here. You’ll be fighting literally every morning when the app class booking opens to book a class as they are in such a high demand, the earlier classes at 5.30 especially, and not enough space at this gym to accommodate people wanting to do the Pilates classes. 11 people per class max. Very stressful and frustrating. You will miss out on multiple classes even though you pay membership. They need a new venue with at least double the capacity of reformers, split in two with two instructors. Or a solution to expand the reformer room and add double the amount, especially for early afternoon classes. The more people that join up, the more we will all miss out on having a spot in the classes. I have also spoken to a few members that advised they have been asking for earlier classes in the afternoon but management don’t seem to do anything. Same stressful chaos for the morning classes. They don’t listen to what members want. I find this dismissive attitude very poor. They charge enough in ridiculous high fees, so I’d like to see them pay for more instructors and additional afternoon classes. Also don’t bother calling, you’ll never get through, it just gets diverted as there is a mobile number up on Google page and not the studio number, no idea why. Rudest owner and bad management, chaotic and not managed properly. Just look at the owners replies on here and you’ll see. That’s my honest review if you’re interested in the Pilates side of things, the more that join, the less classes you will get into, especially as the demand will go up in summer, and it’s already a show, every time I’ve been there, the gym is dead so there’s no issue with the actual gym. My honest review. Since management won’t listen, I’ll share my honest experience with who ever is thinking of joining. About $200 to join, once you join NO getting out easy!! $50 if you do not go ahead in your 48 hour cooling period, which I’ve never heard of and is absolutely ridiculous. $75 if you need time off because you are injured or sick!! If you need to freeze your membership you need to pay $5 per week every week!! I’ve never heard of another gym charging this! $100 if you want to transfer your membership to someone else. This is just an approximate indication of the ridiculous fees they charge. I’ve never seen a gym charge for so many different fees. Not a good gym overall.

A good way to judge a gym is how easy it is to cancel. This gym was really hard to cancel and they were largely unresponsive. I signed up for this gym during lockdown as they had a deal for the pilates section. The sales person was persistent and helpful. I figured contract will be a normal contract for a gym etc. Anyway then suddenly before lockdown finished my husband was relocated to Canberra for work. As I had just signed up I figured like fitness first they would have a 14 day cooling off period. But nope it was just pretty much no cooling off period despite the fact that the gym wasn't even open! So no cooling off period and no access to the facility. I also want to point out there is a $200 cancellation fee as well as two direct debits. So basically I had a three month contract for $300 and ended up not setting foot (because of legal regulations) once in the gym and still being charged $300 to cancel. Buyer beware. Fitness first has far better terms and is a similar price! I should have read the reviews first! Edit 1: I received no follow up calls noted below and called them over 5 times leaving messages and sent numerous emails…Also I’m not sure what ‘private’ financial information I am sharing… your contracts are not top secret, I didn’t sign an NDA and as far as I am concerned none of this information financial exposes me. Its helping other people. Edit: 4 months after cancelling I found our these guys are still charging me!!! Oh my goodness for a gym I never actually set foot in! Be so careful guys!!! This gym is basically a scam. I will be lodging with the ombudsman most likely as they probably wont even care when I raise it with them. On a side note when I moved away I was about to transition from. crunch rockdale to fernwood and Crunch was really easy to cancel, one email and they took care of everything- no extra charges or anything. Highly recommend Crunch rockdale if you live in that area.

Apparently, they don’t care how the customer feels. I cancelled the membership two weeks before the last day and they charged me another two weeks membership fee without any explanation. And a few weeks later they charged me another $49 for not returning the key fob, which I didn’t any any notice at the cancellation. This is the rudest place I’ve ever known. People I trained with and the trainers are great. I feel sorry they have such a bad customer service. And they really don’t care, worst experience ever. Enough said, there is a reason why this Fernwood rated below 3 and all the others rated around 4.

In all my years I have never seen such a vile owner/Cathy of a gym, mistreats her staff, psychologically torments them, mistreats her members, rude, arrogant and cares for no one's well being. Fernwood should force her hand to sell her franchise as this does not represent other franchises I have been too. There is currently a group coming together to approach Fernwood head office to sign a petition for Cathy to sell the franchise and put it in more capable hands. We are members and your behaviour was deplorable, following my partner to her car and threatening her directly saying "watch your back and watch your families back you don't know who my family is", while my 3 year old son was crying feeling frightened. I tried to contact you and you ignored. We will not accept threating physical behaviour to members. We will be taking this further. We have witnesses from your gym including staff, all your old members are finally coming out and expressing there anger of how they are being treated, my partner was a member for 13 years, she had no issue with anyone. All new negative posts are completely unrelated to us. I offered to talk with you on the phone but you refused, so we will discuss here.also we contacted the police I have the evidence and we terminated the membership. I will give you a chance to remove her name otherwise I will be contacting my barrister as it is illegal under Article 17 and privacy Act 1988 " The prohibition on interference with privacy and attacks on reputation prohibits unlawful or arbitrary interferences with a person's privacy, family, home and correspondence. It also prohibits unlawful attacks on a person's reputation. It provides that persons have the right to the protection of the law against such interference or attacks." "It is a criminal offence to disclose protected information without authorisation. A breach of protected information is punishable by a maximum of 2 years imprisonment."

Not only is this the worse gym. It’s the worse gym chain. Terrible communication. Too expensive and rude workers. I started and sprained my ankle. The gym had no empathy and would charge me anyways. Don’t waste your time. There is plenty other gyms and more affordable. This gym chain will rob you and only cares about money.

This isn’t a bad gym, despite many 1 star reviews, most of which don’t seem to understand how a contract works. I would say it is pretty average, hence the 3 stars. I wish there were certain machines, e.g., a stair master which my previous gyms all offered, and the showers aren’t the cleanest (definitely need to review the frequency of cleans/change cleaning companies). The building itself and facilities are quite dated as well. However, being a 24/7 gym this certainly suits those with a busy schedule and being a women’s only gym, I am a lot more comfortable here. I can’t say much about the staff as I typically attend after hours, however, there was a lovely girl who assisted me with signing up. Further, they sometimes give clients free protein bars etc. to sample, which is nice. The website mentions that breakfast is included, however, this is not the case and I was pretty disappointed by. Apparently this is due to COVID? Perhaps updating the website is in order… Happy to discuss further! Just an honest review

I've been a member for a month now & I'm incredibly glad I joined. The reception staff are always very kind & friendly to me and the trainers are spectacular. Kat is amazing, always getting you to go a little longer or harder than you think you're capable of to help you achieve the results you want. Magda concentrates on getting techniques correct so you can increase your weights as you go. The gym has women of all ages & all fitness levels. I was initially very hesitant to use the weight machines but after doing the "on boarding" class I now feel confident using them all by myself. There's a real sense of comradery in the gym, everyone is supportive of one another. The creche ladies are lovely & I feel safe leaving my child in their care. Fernwood is very considerate of the local community & are having extra classes at night for the duration of Ramadan. Come give them a try & see for yourself.

I have been a instructor in fernwood for over a year now and have been very impressed with the quality of the facilities, the friendly and helpful staff, and the wide range of classes and activities offered for the clients. Its a very good platform for not only for all ages, but also for all levels of fitness ladies. They have variety of classes and equipment to offer which includes fiit30, pilates, reformer plus, yoga, zumba, cycling, mat pilates and so many gym equipments. For me its a win-win. The equipments are always in good working order, and the staff is always willing to help with any questions or problems. I have seen clients enjoying the variety of classes offered, which allows them to stay motivated and challenged. Also, being a women only gym, you get to meet like minded ladies to have conversations while doing workout. So your physical and mental health is also being good. Overall, its a very good club offering everything under one roof. Glad to be a part of this club.

This is the worst gym I've been. Air conditioning doesn’t work when the reception is unattended, which makes 24/7 a big lie as we can’t exercise with no air at all (windows are locked and there is no fans). Furthermore, the gym is dirty, old, not enough machines and last but not least overpriced. Bad administration.

staff are unwelcoming and impatient do not recommend Edit: I was only inclined to write a negative review after having such a bad experience with the staff. Of course I would like to remain anonymous, if you were to have my name what were you going to do? Expose my details and call me wrong despite the gym being in the wrong? I recommend to take the criticism and improve on it instead of blatantly calling me a liar. All the negative reviews speak for themselves and you can confirm that with the attitude of the owner.

So unfortunate that this gym holds fernwood as a name- recently moved to the area and was looking to transfer my membership over and to my disbelief the gym itself is very outdated and the staff are unprofessional. Prior to this, I had done my own research and heard a couple of things from the general public. I wanted to be objective in my judgement and check out the place myself. Fortunately enough I was not surprised, since I had no expectation, to find that the owner “Kathy” was quite disdainful and dismissive in approach. I believe she needs to be reviewed by Fernwood as she is tainting the name of other great Fernwoods- actually do everyone a favour and leave :)

I don’t recommend anyone signing up at this gym. It’s disappointing that this holds the franchise name of Fernwood. As I have visited other Fernwood gyms and was shocked by the outdated equipment and some equipment doesn’t work at all and to the point of it being unsafe, the place smells mouldy, roof leaking water, air-conditioning barely turned on in summer, some staff are rude and I don’t feel welcome, parking is terrible, every week I go there are different staff members, high turnover of staff, the Pilates instructors change Constantly and some don’t come back, I don’t understand how it’s called a gym with barely any classes compared to other Fernwood gyms. It’s so disappointing as it was close to my home, I don’t understand how this is under a good name like Fernwood.it sounds like a very common theme now about the owners of this gym, with what I have just read below, I don’t understand what’s happening there. No other words, just sad..

Firstly I would like to preface this review by stating that all the Pilates instructors are amazing and I loved doing Pilates here. I have been a member for almost 18 months. The space is tired and bits and bobs aren’t working very well. Last summer the fans were broken for some time (weeks) when I complained to the owner by email ,the reply was very passive aggressive and unnecessary . As a paying customer it is only fair that things are maintained to a satisfactory standard. Recently I emailed stating that the bathrooms were unhygienic (hairs stuck in grills for weeks), broken locks , bits hanging precariously from the ceiling etc. Again the owner responded with an awful email and actually cancelled my member ship effectively immediately ! (Blessing in disguise /I have since joined another local “proper” Pilates studio with clean bathrooms ) I know that the minute this review is posted that the owner Cathy will respond with a mean passive aggressive response designed to discredit me in every way and I am prepared for that. Just know that I don’t usually leave a bad review . Can check my google reviews. If you want to be a member just know that you MUST never speak out or ask for things to be fixed -edit 20/8 I have photos of the disgusting bathrooms which I will add tomorrow . Also please note that the owner made 3 of her staff write 5 star reviews in the last week after she ended my membership . The owner is a complete narcissist

Absolutely love this place! Only one only women's fitness club in the area , which gives a great feeling of support. I went to heaps of different fitness clubs and I should confess I feel much more confident and myself in Feenwood. I am happy to take my 10-month-old with me in the morning and leave him at creche for an hour. It's as great for him as for me: he has chance to interact with other people and kids while I am fully into my well-being and fitness. Overall, it is worth it!

Cathy and her team are the most reliable, professional and caring group of women I have had the opportunity to work with in a gym environment. Being new to Pilates and other gym work can be intimidating - but they make you feel welcome and take time to reassure and correct technique when needed. I highly recommend Cathy and her team at Fernwood Rockdale. Thank you for being part of my fitness journey!

Very bad experience here.. gym itself and facilities are okay, however how the admin lady handles issues is disgusting. Has no care and empathy for members, they only care about money this business makes. While canceling my membership I requested if cancel fee can be reviewed based on my situation to which admin lady responded saying “why are you telling me this”. I was shocked to see her response to my email she’s so rude- honestly if I could leave a 0 start review, I would.

Don’t know why this gym gets a lot of hate. Prices are reasonable and matched with most gyms. The Pilates is an honest game changer and so enjoyable. Staff are also great and friendly. The only thing I’d recommend is upgraded gym equipment. But you’d still find most things you need. I highly recommend this gym to all women.

I have been a trainer at Fernwood nearly three years now and have had the absolute pleasure of working with so many lovely women in a safe, fun, friendly environment. We create our own community in Fernwood and encourage women to their fullest potential. If you haven't tried our classes I suggest you should! Never base what your experience will be by the opinions of others😊

Dishonest business, flagged on NSW Fair Trading ! Wanted to charge me 49$ non key return fee which is not mentioned anywhere on the contract, i never signed that anywhere. I am telling my wife's experience as I dealt with fernwood and NSW fairtrading on her behalf. Hopefully fernwood can reply to NSW fairtrading instead of replying here

Training at Fernwood is incredible. After many years away from the gym, training here has been the perfect reintroduction to the gym environment. It is a safe place for woman who want to work out without feeling the pressure of 'insta' hot fitness standards. There is a good range of equipment and great pilates classes, in particular the small group classes. These classes feel tailored to your personal needs, particularly after returning to exercise from injury. I really hate to see woman bring down this business, particularly when it seems to always be about money and contracts. It's clear the previous customer's don't want to hold up a contract's standards and of course those sort of people want to complain about this so I hope people reading this can see that too as I would hate for those sort of people to sway your decision about joining this club. Rockdale Fernwood has been a blessing back into my life, a place where I did not feel I had to be instagramable, but just me, tackling my fitness goals.

Do yourself a favour and join this amazing local club for women only. Don't be fooled, thinking its part of a big chain-the staff are locals who care and support you. The value for money is amazing - Reformer Pilates, Studio Pilates, The brand new Hypoxi studio - all the latest available close to home. I've been a member for a long time and my kids have enjoyed free creche and are now becoming members too! I've just seen more of these 1 star reviews and comments about money and I'm sick of it. You get to know these same people having a great time at the gym and then as soon as their life changes they expect to be able to write a bad review and get away without paying notice periods or cancellation fees that they signed for. Everything is explained so well and you see them at the plaza gloating about how they think their review will get them a free pass - NO! Its so sad to see these women trying this on. Amazing staff, amazing instructors and results - WOW!

I am surprised by the kind of reviews. I walked into the gym, had an excellent conversation and signed-up for reformer pilates. Unfortunately, I got a notifciation from my rental agent the same day, suggesting there's a huge rental increase due to which I called the Gym if I could cancel my membership as I wasn't sure which area I would relocate to. The staff was very cooperative and easily accepted my cancellation within cooling off period. Not just that, they advised me on how to deal with rental changes based on their personal experience. 4 stars because I haven't had even 1 class and cannot comment on that experience.

Simply love visiting this club when I am in the area, the workouts and classes are next level. The staff always remember my name, I always leave feeling accomplished in my workouts and cant stress enough how clean and top notch the facilities are. A great workout space! :)

7 Years of membership and loving it! This is what its like to be part of our Fernwood Rockdale Family-owned and operated by local family and staff. Professional, caring and go out of their way to help you reach your goals. During this time this club (not just a gym) for local women has grown and grown with women supporting each other. More and more services added - Personal Training, Reformer Pilates, Studio Pilates, Rehab services and now Hypoxi weightloss training. We have challenges and fun while keeping fit and healthy in beautiful airconditioned studios with parking too. Do yourself a favour and when you read a negative comment ask yourself - does it sound like they don't want to take responsibility for their commitment now that something else in their life has changed - that's what I read - a shame because when these people are in the club they are loving it then take this terrible review with half truths to try to put down local families going out of their way for others. I'll continue to be a part of the Fernwood Rockdale family, enjoying my free childcare while I work out! Thank you Cathy, Amanda, Sue, Kat, Samar and all the team!

What an amazing gym, loving all the classes especially Hiit 30 and pilates !! Instructors are energic and creative. Clean and friendly environment ❤

I was extremely nervous about stepping foot inside a gym. The staff at Fernwood Rockdale are so welcoming and supportive. Big shout out to Liz who has looked after me so well, explained everything in detail and signed me up. I have been doing the reformer Pilates program and am loving it. Liz has been an amazing help to me when I want to switch my class times - nothing is a problem and she always has a smile on her face. I'm so glad I joined up and I really enjoy going to the gym and investing some energy and time into ME. All of the Pilates instructors are fantastic and all having different teaching styles. I feel like a get a great "all over body" workout.

This is my first review and I was going to write about how awesome the classes and instructors are at Fernwood Rockdale - they make my day! Then when I logged in I read a review from a local member of my community and I realised I knew her and I was so surprised to see that she had not only written a negative review of the lovely team at Rockdale and make out classes are all virtual at the club but that also she had tried to run them down and promote another Fernwood- it doesn't say good things about her at all so I clicked on the reviews she had written and its all negative, negative, negative. I was actually a member at another Fernwood and I changed to Rockdale because it was about the same distance from my home in Bexley as the other one and I found that I could never get into a class at the other gym-look at the Fernwood app for that club and all you see are waitlists, you can't get on equipment etc etc but I didn't try to run them down when I changed to Rockdale - I just enjoy my beautiful new club and especially the classes with Magda, Nat, Jasmine, and Kelly. Take responsibility for your gym contract, pay your fees and stop blaming others for your own financial issues. That's enough negativity for me-I'm about to jump into my Pilates Reformer Session at Fernwood -today its with the wonderful Missi!

Please read reviews before joining. I have been very disappointed with the service provided. While joining the membership the lady talked about the how much I was going to get charged weekly and how I have to pay $79 for the key access. But didn’t gave or said information saying if I left the gym I will be charged 4 weeks and then another $200 as cancelling charge fee. While calling in the phone they clarified as it was signed in contract and these information needed to be inquiries by customer as it’s customer’s duty. People wants to join with flexibility. Felt very rip off.

Absolutely love this female only gym! It is fully equipped and open 24/7! The HYPOXI sessions are a game-changer for targeted fat loss - between this, gym sessions and adding more vegetables in my diet, I have lost around 10 cm around my waist. They also have lots of reformer Pilates classes during the week, and each classes leave me feeling stronger and more flexible. The staff are supportive and friendly, and it is always a welcoming atmosphere.

I joined Rockdale Fernwood for a couple of reasons initially, because I was looking to start a family and knew that I wanted to continue Pilates in a supportive environment. First reason was I enquired online and visited the facility in person. At the facility I was looked after an exceptional individual, who also showed me the full facility and explained the different types of membership available to me. Secondly, I observed an instructor during their class, and realised that there were awesome instructors who make working out fun and support you during the class. I have not looked back since I have joined. Best part of being part of the gym you make some incredible friends too, you're really joining the family and can embrace and leverage off the support. Another bonus for me is creche is available for my now 10months old, which enables me to work out without worry about who will look after him.

In my opinion the positives are: Reformer pilates and friendly class instructors. Negatives are: that the membership staff say there will be a new coffee machine but it never happens. It is advertised on the website that free breakfast is provided so this perk would have been nice if true.

I've been with this gym for about 14 years now - not bad for someone who avoided going to the gym because they felt self-conscious! I love working out in a female only gym that allows me to always feel welcomed , safe and never judged. Enjoy it so much, that both my daughters work out with me at Fernwood Rockdale too! A gym for women of all ages and all fitness levels.

I have had a wonderful experience at Fernwood Fitness. It’s 24 hours which is amazing, they have a crèche from 9-11am which no other clubs in the area offer, there are ample options of machines, friendly staff and great classes, they offer Hypoxi and parking underneath. I highly recommend, wonderful friendly environment for women

Great gym with lots of classes instructed by the most motivated women. I feel supported and encouraged by the staff and the members. Keep up the good work.

I wish I had read the google reviews on this place, even the responses on google reviews from the owner are so rude. It is seriously the biggest joke of a club. I have had the worst experience at this club. The equipment is old, classes get canceled if there isn’t enough participants and honestly that’s if there is a class scheduled at all. 1 boxing class a week at 7pm and really the only constant class is Pilates/ reformer Pilates. I would not recommend this gym. Go to another Fernwood club or another Gym altogether. The owner, Kerrie is extremely rude when it comes to canceling memberships and although I injured myself to the point of not being able to drive, I wanted to put my membership on hold but very quickly realised that I wasn’t going to be working out anytime soon so I decided to cancel. I have lived in many states and had contracts with many gyms- I have never paid a cancellation fee as there is always a valid reason BUT not with Kerrie, there was no sympathy and said “as per your contract you must pay the cancellation fee of $200 plus a 1 month notice period which was another $95 per fortnight” $400 total later in fees… a complete joke, no humanity.

This is for the owner who replied to my recent review. Please do not share false information. When we were signing up and collected our tags at the gym we were not told we could apply for a less amount to be charged for injuries. We did tell the lady I was injured and she just provided us with a cloth. I went to the gym last year. Yes I signed up in 2021 but was attending in 2023 also. I had canceled my subscription this year. Hence my review. My membership was under Coriander Taulafo

Dishonest business! They charge you with fees you never signed on. When we asked twice on where the fees are on the contract and in which clause they didn't answer that because it's not there. My husband posted an HONEST review about it.

I love Fernwood Fitness Rockdale Especially the reformer Pilates, Fiit30, and Boxing classes. The attention, passion and motivation that I get from each instructor is second to none. For the first time in forever I am excited to go to the gym, knowing I have women there who are equally motivated for their and my own achievements. I love Personal Trainer Kat the attention and dedication she put into each class and it’s individuals is the main reasons why I love Fernwood Fitness Rockdale.

HYPOXI - omg amazing! I was so excited to find that Hypoxi was coming to Rockdale. I first did Hypoxi about 10 years ago at Darlinghurst and it was amazing. I saw a fb add that it was coming to Rockdale so jumped straight in and was one of the first people to start as the studio only opened in Fernwood at the beginning of February. My coach, Sue, is just wonderful, explaining everything as we go along about the sessions, what else I'm planning for my health and fitness and also the recipes and menu plans. I'm 3 weeks in and so far I've lost about 4kg and my centimetre loss will be done at the end of this coming week. I'm so excited to learn what my numbers will be. I couldn't be happier with my decision to do Hypoxi AND as a bonus I've discovered all the amazing things I can do at Fernwood Rockdale like Pilates Reformer, Studio Pilates, Yoga and other classes I've never done like Metafit. Thank you so much team Rockdale - you and Hypoxi are awesome!

I love Fernwood Fitness. I have belonged to 3 clubs over the years, so it good to be part of #Fernwood Rockdale now.

I’ve been passionate member since the restrictions lifted in October 2021. I joined the Fernwood in Rockdale due to Reformer Pilates classes recommended by my friends, and I fell in love ! With Pilates , variety of instructors and their different techniques and styles, so you can always expect something new and exciting! System for booking day by day is very strict and you have to be quick as the demand is high for the morning classes that I attend, but I always manage to get a spot, and because their strict policy about not attending classes I think twice before I book, and also sometimes attend a class when I don’t feel like it but I always feel better afterwords ! And my body haven’t looked better in years and I feel great and full of energy! Highly recommend!

This is my first review. I was signing up to Fernwood when a lady who wrote another negative review on this page ,Kim Smith, as returning her key. I can only praise the reception staff member who kept her cool when this woman tried to push in to be served, even going so far as to, tell me not to join. She was extremely rude and made personal attacks on the staff member, not about the gym but about her personally, and it was so disappointing to see an elderly lady treating another woman this way. She was offered a seat whilst she waited, she declined, she was really harrassing and bullying in her manner and for me older ladies usually seem so ladylike and well mannered so it was a shock. When I got on here to write my review it was going to be about how much I'm looking forward to getting started after seeing such a beautiful club but now I have to add that I'm really looking forward to getting to know the staff and other members better too after seeing how wonderful they all reacted to this terrible behavior. Well done girls - in these times we need to support each other not try to tear people down for our own selfishness.