liverpool hospital is great and the staff in ward CB4F are absolutely awesome words can't describe the wonderful service that they are giving my father and the rest of the room very organised excellent understanding to the Patient

Yes they are saving lives but they don't have to be so bloody rude. There is a huge culture problem at this hospital with so much waste and staff complaining about being busy but not using any good systems to manage time and care better. The Emergency Department is a dangerous joke creating frustrated and more unwell patients. They get angry at patients who express legitimate anger about inefficient service and total disrespect by staff. How can nurses treat patients with such disdain? My complaints about wait times and disrespectful staff were completely ignored by the hospital General Manager named Karen.

The worst hospital you’ll ever go to. Delays delays delays. Then gives you an invoice for things that wasn’t even done. And even better, try and get invoices from them to claim on your insurance… good luck waiting forever. It’s taken 5 months for them to send them. Open up the envelope and it’s the wrong invoices, wrong patient. Who cares about patient confidentiality right? Honestly what a joke. The finance lady there can’t even speak English properly.

If you really hate someone, send them to this hospital. This place does a fantastic job at shaving!! Shaving years off people's lives. Nurses are only here to collect a paycheck, they are both blind and deaf to the patients around them.

Dear fellow Aussies, why is it that a government hospital would charge visitors for car parking. Having worked for over 5 decades in this wonderful country should pay while trying to visit a close friend at this hospital for the first time. My seniors card was not helpful either. Even having small piccolo latte was uncomfortable to stay and relax after my visit. Our politicians have sold almost all our assets, disgusting and appalling. I commend and appreciate all Nurses, Doctors and all staff at our hospitals, my issue is with the charges for locals to visit their loved ones. My friends mother is at Westmead hospital and they accept seniors card for three hrs free parking, why doesn’t Liverpool Hospital do the same.

Good tertiary care hospital. Nice institution.

This is the most HORRIBLE, NEGLIGENT hospital in Sydney. My aunt went in for an ovarian cyst and ended up with lung and ovarian infection and bleeding. As well as pneumonia. They had to do scans because they thought they had perforated her bowel or uterus. They burned her with an extremely hot heat pack where she now has 5 big blisters. They have put her life at risk and she almost died. AVOID AT ALL COSTS! They wouldn’t allow her to transfer or go to another hospital either and tried to push back with fear tactics and constant lying.

Almost lost my baby as I called maternity as I was having concerns that something was wrong with my baby as I was overdue. I asked to come in and was told "if you have to!" Doctor and nurses didn't take my concerns seriously and sent me home. End of having my baby at home the next day and my daughter ended up going in NICU as she wasn't breathing properly. The nurses in NICU weren't helpful and were so judgmental about blaming me as to why my baby was there. Would never recommend going to that hospital. I'm now a nurse and I never treat my patients that way even though the workload is busy.

This is the worst hospital to ever exist, the nurses are ridiculously rude and so so disrespectful they absolutely have no care about any patient what so ever. I feel so so sorry for anyone that gets put in this hospital, nurses hear the patients screaming and asking for help and instead they ignore and chatter away. I would rather die than get sent back here!!!! Minus 10 stars

I would like to share my maternity experience with Liverpool Public Hospital . I had my baby on 21/04/23. When I first get there,I get your private suite with a bathroom until delivery. A support person can stay with you, but you can bring an air mattress with you if you want. My initial midwife was Ellen. Then had Amanda & Noor. They were awesome and were really helpful. After delivery, I get to share a room with one other mum and get a ensuite which was shared between me and the other mom. The food was not great overall experience was good. Midwife’s and nurses was extremely helpful 👍🏻

Disgraceful nurses ...Disgraceful services ..I knew the reason why health practitioner often get bullied at hospital by the client. Some nurses in this hospital really deserved it.They don't know the importance of therapeutic relationship with the patient while delivering care.Having only university degree doesn't reflect the qualified nurse.Show some empathic and person centred care approach with client as we are not shelves in the woolies and coles.

Hospital is great and I would have given 5 stars but the midwives deserve a 0 star rating, zero care, rude attitude, inconsiderate. Gave me such a bad experience that I got more care from other patients than them. Some nurses also send students to do all the dirty work rather than educating them which isn’t very nice!

Liverpool hospital in has been outstanding!!! During Covid they have been strict and keeping their patients safe. ring you before your appointment to make sure your not symptomatic or being in contact with anyone who been positive, prior to surgery you have to isolate two weeks before and covid test 2/3 days before so it’s a relief for yourself how amazing they are trying to keep everyone safe!! From appointments right up until Surgery they been outstanding making sure you have plenty of information that you require to feel reassured. Surgery to aftercare again I can’t fault the surgeon and relevant staff they really do go out of their way to make sure your happy, safe and comfortable. Always friendly and ask if you need anything and when you call for assistance, nothing is too trouble for them. Surgeon LeonHiew is a absolutely fantastic surgeon, very thorough and very helpful giving you advice. Aftercare he comes to reassure you and the following day. Especially if you have any questions. The food here was absolutely beautiful so hot and very. Again always asking if you want anything even outside of meal times. I recommend this hospital so much to everyone. Will not go anywhere else for private care. Thanks

this is the 2nd worst hospital in Sydney if you can avoid it do it Bankstown is 1st worst Generally speaking poor maintenance, poor doctors, great nurses, abuse of system, ignorance to peoples needs ive had too many horror stories here but its my local I have no choice

My sister recently got bit by a dog and the nurse only put a saline solution over it and the doctor bandaged it… nothing else. She felt pain a the next day and goes to a GP and turns out it’s severely infected, do better. A little more care and listening might have been nice.

My father had an operation 13 days ago and he had a thoracotomy and there is nothing wrong with him now. After the operation, they say that his kidneys have stopped, the liver is not in good condition, and the lungs are not working. Today, when I visit him, he speaks, otherwise I tell him that it is the worst hospital in New South Wales.

My Mother in Law was treated here after a fall, which resulted in a brain injury. The care and compassion was above excellence. Kudos to the staff.

From being diagnosed with Kidney cancer to the removal of the Kidney. 5 / 5 stars goes to the Surgeons, Doctors, Nursing Staff, Orderly's, Cleaners and every one else i missed. I cant thank you all enough for the treatment you all gave to me through the 6 week period. These guys are all over worked and still gave the care and attention that was needed to get me through the ordeal. Keep up the good work. Thanks again. :)

DO NOT IGNORE THIS REVIEW I am a staff member of Liverpool hospital , I am writing about my work place as I am very upset and disgusted by how this place is run . it has made me a very unhappy employee and this is my last resort as to taking my anger out on my work place as I do not know what to do. I was severely confronted about the lack of care I give to ill patients when all I do is try my best , I do not enjoy my job one bit but I have to work here to feed my self and pay bills. I really would like for anyone who wants to go to Liverpool hospital to reconsider as people are only there for the money . Kind regards - Melissa Bart

Dr Cheung and the beautiful nurses in recovery thank you so much BUT get onto a ward and have never been so mistreated and nurses are so rude and uncaring Ask one simple request of could I get a coffee or tea and or where can I get one due to not eating or drinking from 10pm then at 3 the next day first sip of water Then I had a bad reaction to the medication in surgery was in way to much pain and the ward staff dismissed asked me and did nothing for 2 hours And all I wanted really was a simple Panadol and ice pack The staff on ward 5F most uncaring Oooh and first thing they ask private or public patient and yes I am private still trying to work out what my private health cover covers

Absolutely disgusted in the Midwife's attitude. goes by the name Michelle Chalhoub. Wow, never experienced someone so rude. All I did was call to confirm my appointment was made and had a few questions as I am a first time mum and explained I was nervous. not a care in the world. when i asked what is wrong with your attitude she complained about her job and how annoying it is to be answering the phone! Claimed she was the manager... I am a manager my self there is absolutely no excuse to speak to someone the way she did. Disgusting and should be dropped down from management and re-trained and monitored. You can guess it I am not going to this hospital and will travel further to go to a better place.

Major district hospital in Liverpool NSW. Lots of clinical services, emergency department, Caroline Chismolm Center for Women and babies, liverpool hospital school, Lots of other clinics and departments, parking station access off Campbell St, on street parking in surrounding streets but posted signs for parking times - Sunday parking times unrestricted. A free review from us at Wozzel Local Guide. Feel free to follow Wozzel Local Guide on Google Maps. Please click on like if our review was helpful. ©️ 2021 #wozz, #wozzellocalguide #wozzel and Photographer.

The people were great. Loved cardiology. Make sure to check out the stairs in West clinical. Very evenly spaced and horizontal. Railings completely parallel. Fantastic experience. Make sure to get chilli with your baguette. 10/10 would come again.

Amazing Team and nursing staff at NICU Liverpool hospital. We had the best care for our newborn there. I don’t have words to describe how good they are. Starting with the Head of Department Jacqueline all the Doctors, all the NICU Liverpool nursing staff and lactation specialist. We were transferred at NICU Liverpool from Bankstown hospital, broken and desperate as our son was barley alive due to labour complications and bad management of the situation in Bankstown Hospital. NICU Liverpool Team doctors and especially nurses they are not only very professional, dedicated and passionate but beautiful humans, they treated us as their family, cried with us. The Team in only one week made the miracle of saving our son Leart. We are forever grateful and will never forget how hour by hour and day by day all the Doctors and Nursing Team monitored Leart and fought together with him. They were always happy to answer every question we had, we felt safe there and our son was in the best hands we could have ever asked. We will never forget Shabana, Alecia, Tracey, Jenet, Sarah, Emily, Anna. Thank you again for all what you did, as professionals and above all for supporting us emotionally as a family. Big LOVE May God bless you abundantly

Worst place don't bother going they do nothing don't listen came via ambulance for them to put me in waiting room violently ill. Ask for help multiple times for them to not respond. Nurse are extremely rude. Ended up leaving with no treatment.

Hi, my name is Michaela and I have been in this hospital twice by now. Today 16/11/23 was my second time. I was in extreme pain with my back, shoulder and neck. I arrived at 3am taken in by 4am sorted out after a short hospital stay and discharged by 1.20pm. I want to compliment the Hospital for hiring such professional kind and caring staff members such as physiotherapist Elise and Nurse in-training Shanen. I appreciate all the help I have received today and particularly these two ladies. Thank you! I can recommend this Hospital one of the good ones comparing to Bankstown.. bah

Parking can be busy depending on day/time. - $2.50 per hr for street ticket parking. - Free before 9am weekdays - Lower ground parking available but can be costly if more than 2hrs. Liverpool hospital: Unfortunately I’ve had to visit the hospital on a regular basis. Since the upgrade.. - phone coverage is very weak. Call drops out depending on location. - free wifi ( however very slow but doesn’t work in all sections of hospital) - Front reception: staff are knowledgeable & efficient. - Hospital layout is much bigger & better. - Signage is simple & easy to read. - Lift A & B are the busiest & slowest. - Lots of new lifts & toilets. - Toilets are clean and well maintained. - Facilities include; * Newsagent * Pharmacy * Florist * Food court * Vending machines * Op shop * Pay station / Cashier (in new section) Customer service: I’ve always had mixed experiences. Depending on the department & urgency of treatments, Day & time. As a shift worker doing long hours like the nurses & staff at the hospital it is quite exhausting on the body. I’ve noticed there have been staff shortages thanks to our health ministers & politicians. Staff pay cuts as advised by staff & staff being over worked. Liverpool is a fast growing suburb & the demand is very high. Today I visited the Renal department to see a kidney specialist, my appointment was at 9am, I wasn’t seen until 11:15. I was annoyed but the staff & Dr’s were doing the best they possibly can. The room was filled with patients. No spare chairs. All hands on deck. Professor Angela Makris - Nephrologist Is by far the best Kidney Specialist I’ve EVER seen. I’ve been to many hospitals for my kidneys.. Angela is Very educated, knowledgeable, professional & kind. Words can’t express my gratitude.

This hospital is a disgrace I keep getting differing information from staff ‘’my son has been sick for 11 days and they continue to delay tests He has not eaten for days and they continue to delay for no valid reasons ....I wonder how they would go without food for 11 days doctors are supposed to show empathy this they have not done Ican’t wait to get out of here

My mum works here so it is good

,5E Staff very busy but could explain what is going to be performed not just turn up and say you are going home now but Top Mark's to the afternoon shift when given the news they went over board to accommodate me in getting home as had not been informed was tobe discharged that day

Liverpool has 'nice modern facilities' but the standard of care is far from modern - in fact unprofessional towards patients. When patients, with an unmet clinical need, walk through a hospital they should have confidence to be receiving utmost medical treatment in a non-hostile environment. Regardless of whether the patient is admitted as a private or public patient, standard of care should not differ. Ethical and medical treatment should be the same. My dad was admitted to Liverpool Hospital as a public patient and received unsatisfactory treatment by the doctors in an acute ward. A patient centric focus to deliver care was clearly lacking – this is disappointing provided that there are NSW directed policies that pre-empt a patient centric framework for both inpatient and outpatient facilities. One instance, dad waited over 1 hour to get an ultrasound in his arm and when asked for an update, a JMO was unable to clearly interpret the report. I am a qualified and trained radiologist doctor. Dad saw 2 registrars who both were arrogant and complained how tired they were without coming to a consensus on diagnosing my dad. My husband (a registered nurse, RN8) and I visited dad in the acute ward for 2 weeks and after witnessing dad’s health depreciating from neglect (he developed pneumonia and an infection after a fall in the ward) we requested dad be discharged after escalating to hospital executive under the condition that the hospital was considered unsafe for his health and failing to offer the clinical care dad needed. We left more stressed compared before admission. It is a shame this was my experience. I think the hospital needs to think how care can be aligned with their vision - as a research and teaching hospital. Staff need to be educated. Stricter process for recruiting doctors and nurse placement based on competent skills and experience need to be enforced. I am hesitant about plans for NSW health for developing Liverpool Hospital into becoming a Health and Academic Precinct. Clearly not ready and the culture is still too hostile. Needs improvement.

Disgusting service!

(Translated by Google) Beautiful hospital and very well organized, compared to European ones (Original) Bellissimo ospedale e molto bene organizzato, rispetto a quelli europei

My Fiancee had to wait 16 hours in ED. She went in for mental health and they treated both of us awfully. Avoid this hospital for mental health if you can. No one had told her when they had discharged her without her seeing a doctor.

Avoid this place at all costs! The nurses in the cancer clinic are downright disrespectful and rude.

The psych ward felt like a prison. However, the staff were absolutely amazing people

Well had tonsillectomy ,,,theatre nurses outstanding. Operation morning ,,,,finished taken to short stay ward lunch served salad sandwich with orange juice same for dinner omg . Next day breakfast cornflakes and orange juice can you see what’s wrong with this picture? Pain relief asked 0915 hrs delivered at 1036hrs after asking again . Nursing staff out of text book,, obviously no surgical experience maybe more education for these nurses I hope the NUM of this ward actually reads this comment . Very disappointing care as there was no compassion . Hospital itself clean and fresh facility . But would not recommend this facility.

My twins were born at Liverpool hospital and I had the best experience with all the staffs, doctors and the care at the hospital from administration till the delivery. The hospital is modern and spacious and all the doctors, nurses and midwives are very skilled and caring. The foods are wonderful as well. Waiting time can be a bit long as there are a lot of patients but I know I'm in good hands.

A very special thank you to the ambos serving our community, tonight Emily from Gledswood hills & co worker (I didn't catch his name, I'm sorry) from the Liverpool department saved my fathers life, the professionalism and kindness that was on display from these two paramedics brought me to tears. The situation was severely stressful for myself however they made myself comfortable knowing that my father was going to be ok. They are single handedly the most undervalued profession. I can not thank them enough. Sincerely, Marky Dawson

Great public hospital. Very clean and modern. My wife gave birth to our son here and it had been a pleasant experience. Staff are friendly, professional and supportive. Street parking can be difficult to find. Paid parking lot is available nearby and also underground. Although this can be busy too. Train station is also nearby.

Very organised, clean and the staff are very helpful

Midwife in birthing unit was exceptional and professional not to mentioned the experience that these Midwife had given at the time we needed the most beautiful experiences that anyone could ever experience. Thank you so much Stef, jess's and Ellen we're forever thankful to you and your wonderful service to delivered a a beautiful baby 👶 for us , we can't thank you enough for your kindness and services, God bless you all!

Cane to Liverpool emergency, everyone is so nice. But one nurse/receptionist name Alex was so rude. After waiting 4 hours just ask any eta to see doctor, she replied in such a rude way don’t know. Feeling so bad that such a rude person should not work in such a service area.

I was in the pediatric ward during my stay here and everything was amazing, there were a few haptic wait times but everyone made me feel really cared about and it was a great and positive experience during not the best of times. Im not sure if the other wards are as great, but I’d give it 6 stars if I could.

Terrible terrible service! I don’t know how to exaggerate this but this people are just super ridiculous with their approach. I have my newborn twins in the NICU. I was just on my way to the hospital to visit them only to get a call from one of the doctors advising me that they’re transferring my kids to somewhere else because they want to make room for other kids. I mean my kids are due to be discharged in less than a week according to him what happened to just exercising patient for few more days? Also, what happened to giving notice before executing a plan? You can’t just make a decision on thesame day and action that decision straight away without communicating to the parents. I only got a call to let me know my kids her on their way to a different hospital which is like 22km away from me while I was on my way to to the hospital.

Where do I begin the Doctors lack compassion and empathy the most shocking thing you get told over and over again we are not a hotel making you feel like you are burden to on the healthcare system when clearly your in extreme pain and just need some pain relief and to top it up you get sent home with a canula in arm which they failed to remove. Hospital lacks cleanliness and some nurses are extremely rude we the nurse end the phone call ubruptly spoken to rudely because we complained the nurse at the ward where the patient was, to why wasn't the cannula before being discharged. I believe the hospital needs an overhaul on the staff have a duty of care to make the patient feel safe and protected.

my experience at Liverpool Hospital was deeply disappointing. The lack of cleanliness, extensive waiting times, questionable diagnosis and care, and my subsequent unnecessary overnight stay left me with serious concerns about the quality of healthcare provided at this facility. I hope that Liverpool Hospital takes steps to address these issues and improve the overall patient experience in the future. I will not recommend this hospital for children who don't have enough time to reach Westmead hospital, the waiting times are absolute fatal.

my whole family comes here when there is a health issue and although many of them have died there and stuff it was a very pleasant place to be even though it is a hospital i enjoyed the food there and the staff it’s a bit of a trek cause i live all the way in calcutta india 🇮🇳 but it’s so worth it i do wish there was some kfc as i like that stuff very much anyways i am heading there now as i have just had a heart attack from eating a jar of chilli oil

I had a twin pregnancy which was high risk, I saw doctor Smoleniec regularly for my ultrasounds, he was really great and informative and checked everything to the T, my birth was also a great experience, my nurses were so lovely and hard working even though they were all over worked and understaffed at the time. The lactation consultant was lovely and a great teacher! I am really grateful and couldn’t have asked for a better experience

If it was 0 I would give it the nurse don't care and some of them talk rudely. I'm sick and tired of them postponing the discharged. I think because DCJ is telling them seriously I did everything they ask me I been here since sat 5 days, I got sore throat neck and back from sleeping in that stupid chair and no food I have had proper food or shower in days they only gave me a sandwich cause I asked but thats for the whole day. The doctor that suppose to see is away so disappointed.i was booked to see the eye specialist for my son at 10am however no one came to get me. They better not tell me I have to stay again another night or I'll get angry. I have no change of clothes I feel dirty.

"I was disappointed with the customer service I received at the hospital. The staff seemed disinterested and lacked empathy towards patients' concerns. There was a noticeable lack of communication and it felt like my needs were not prioritized. My uncle admitted for his surgery from 10am and till 10pm every time I call to check on him they say we dont know call within and hour then after many attempts they started to hung up on my face.. Unprofessional staff ..

This hospital is a great hospital the staff and doctors are excellent

Clean and great service. Very well looked after.

The staff are amazing The overcrowding at the hospital is appalling... I've been waiting to be admitted for surgery in the emergency department for 24 hours. Sitting in a chair .. no bed and to make matters worse the moved me to patient discharge lounge .. just moving the problem from one place to another .. just a horrible experience

Staffs attending phone calls are soo disrespectful and impatient that they are not ready to listen to what the patient wants to enquire about. Please if this is hospital then you should listen to the patients enquiry and try to help them instead of shutting the phone off without any helpful response. No manners for the reception staffs who attends the calls . I don’t know how are they getting hired with such low n ridiculous customer service skills. Very disappointed.

My bro was born here and he's a handsome lad

Of all the Hospitals i have visited in Sydney (Public). This one ranks my No.1 Spot. A Huge Modern Hospital with Latest Technologies. Clean Environment and Open Areas. Very Friendly Staff. Also has facilities for visitors on ground floor for food and reading materials.

Beautiful clean hospital that provides the best possible service and care for its patients, friendly caring staff.

University Hospital great staff, efficient service. Close to transport.

Im with my friends now in emergency departments, we have notes there is 5 Patients coming after us have been cheked before us, also 2 Patients have life hospital and we still waiting from 10pm till 2am morning also I have seen 2 Patients have been called after they complained they waiting long time, also I have spoken to Patients enquiries service and they are 3 Patients before us and we nootes there is 6 Patients have been taken to check up and we totally still ignore, I believe its not fair service and There is favoritism and the staff are trained to give excuses more than work.

Great place

Was on my first placement as a first year student nurse here in CB4D morning shift. The RNs looking after me were really nice and I got to experience a lot. The hospital room design was great as buzzers were put in the best locations for the patient but the hospital windows were terrible for the left side because of the glaring sun. Always saw the CNE busy but he still helped me out. Reception tended to be away from the desk but they were probably busy so I don't blame them much. My only complaint is the lack of multiple tympanic thermometer on the ward, visitors bringing in multiple people despite it being clear that only one visitor per patient during this pandemic and the fact that the scans/tests staff are always a pain to follow up on. Please also include the shredder bin to the orientation to the ward booklet, I only found out about it on my 5th day. My apologies to anyone on beds 1-7 who were dissatisfied with my assistance, I'm still learning and trying my best to improve so maybe the next time you get my service, you'll have a better time.

overly inflated wait times for appointments that would otherwise take 10 minutes if the time was managed better.

I was hear some people say the hospital liverpool very good. Now I have strong cold &flu infection my knees I'm stay first day and second day very oke third day very bad when need the water no water take very long to waiting and ask to many times. All students nursing coming check me . If they are not enough bad can send me go home. Because I don't want experiment 4 students not experience working .

Respectfully their are polite and decent people around working in the hospital who really care but then their are people for example answering phones like their still asleep..add a smile with your conversation sound alert it goes along way to the other person on the end of the phone... If you work in a hospital make sure you give it or your got dont slack of over time..its a great job and people need to know you care about them.

I wanted to rate 0 star but had no other option to leave a comment in here. I'm with my wife here waiting a doctor for over 2hours. The nurse told us if we can't wait, we can discharged and hospital are no longer responsible for our babies. We are wondering the emergency department sent us in for priority but why the maternity department keep us waiting? Are we Asian or what? What a rude and unprofessional services from the nurse, do you deserve the title of an angel? Shame on you , white supremacy!!! So disappointed that Liverpool Hospital had you as a nurse.

very good

if rubbing alcohol gets rid of outside boo-boo, drinking alcohol gets rid of inside boo-boo

Nice food ??

Great staff, very caring, very clean, very very professional.

Liverpool Hospital

Very bad for parking and long wait time in emergency room, rather go to Campbelltown

Just wanted to say a big thank you to all of the staff who helped my dad during his stay from ER to 5D You guys are amazing

Hospitals are meant to help people, doesn't help when my boyfriend is in there being drained of blood, seeing and hearing that nurses are taking more blood that is needed for any sample, and takes massive tubes full of blood out of him after he had been put to sleep, and being told by a friend that visited him before I did, that the nurses were saying "valuable sales" as she took blood from his as he was in a deep sleep... Too much happens in hospitals than is noticed and the staff get away with it..!! I don't know whether to go to the hospital and make a verbal complaint or to the police. And can't forget that when he gets called in for a check up appointment and arrives on time for it, gets told to wait 1-2 hours, and where it is almost 4 hours of waiting is told that other appointments are prioritised and is told thaf his got pushed back. Would be helpful if he was at least notified or informed before having to get up early, disturbing his own rest and recovery, and having to wait hours beyond necessary just to get a check up that was appointed hours ago. Yes, understood other patients need to come first and that service is unacceptably slow but other patients have important and vital issues, plans, and commitments to give their attention to instead of being left wasting time in a waiting room because he was not notified of his appointment, that was set by the doctor had to get pushed back. Would be more considate and thankful towards the service but as far as I can see, I'm not pleased or impressed.

Great staff in birthing and maternity units. Well done.

Endoscopy unit is good

Thank you to all doctors. Thank you to all nurses. Thank you to all team. I really love Liverpool hospital.

Staff here very nice and will explain detail what is needed, helpful when asking for instructions, Nurses are very nice here too.

ICU Unit && 4F Ward I could not thank enough for helping maintain the wellbeing of my partner you guys did an amazing job !! Keep it up ! ❤️ As for your discharge lounge the ladies that are their are so rude! And very abrupt to the unwell paitients. They need to have more respect and they need to learn manners and have common courtesy! I was appalled by the attitude and behaviour of the ladies in the discharge lounge.

trying to contact the antenatal clinic for over a week and no answer. They just let it ring out. Called the reception and they just hung up. Its very frustrating trying to contact the hospital.

The Nursing staff have been terrific at looking after my father.

I've never had a problem. If you expect the world at any hospital you won't get it but you WILL be looked after.

They saved me once,so i want to thank them this way and give the best mark,thank you!

Ward 4a. To Jasmine, Ashley, uand Joti and all the staff who looked after me both during my hospitalisation and after. Thank you!! Legends

Midwife Jenny gave me an amniotomy ( breaking my waters)without my informed consent and caused the intensity of contractions to sky rocket and it wasn’t good for the position my baby was in. Amniotomy wasn’t needed as I was having no complications and labour wasn’t prolonged but unfortunately They should have done ultra sound to determine position of baby as the amniotomy was not ideal for the position my baby was in. The midwife would dangerously instruct me to keep pushing even though I told her my contraction had stopped more than once. She puts too much pressure on mum and wants to rush the labour rather than let it progress naturally. Consequently baby born with birth injuries and I have injured coccyx bone. Undressed me totally naked during labour without my permission and made me cold when I was so comfortable. I asked my support person to put my hospital robe back on as midwife made me so cold.

My dad went there some months ago (when he was living with me) and I have recently been able to compare his care with a different public hospital & staff. Medically good service but from a people perspective abysmal. Even when I was there they were rude and short with my father when he was absolutely compliant.

Great doctors all care taken, long waiting times..

Called to make an appointment just to be hung up on.

(Translated by Google) 5 bridges (Original) 5 ponts

Very bad emergency

The pixie unit could never find my veins, very painful having 5+ attempts every day over 5 days (And everyone else I've been to never has ANY problem). Also Emergency is a joke, they let me stay there twice for 4 hours vomiting every 5 minutes before giving me medication that stopped it instantly. Seems to me I should have been bumped forward if only to give me that medication as it only took a second to help me a lot with pain while I waited patiently.

Liverpool hospital provides good services for in patients. Doctors/nurses have been very helpful and polite. They ring/discuss and inform the progress/treatment plans on a regular basis. Switchboard staff have been fantastic you will never get lost or forgotten or forever stay in a loop . They have a very good GPS system. With a very tough Covid-19 lockdown and the amount of stresses it has put on our health system, we were given the opportunity to have a virtual face talk to our love one - it has meant a lot to us and we are very grateful for that. More importantly we are so grateful for Liverpool Hospital for making every possible "effort" to make sure that the patient and their family members stay connected in a close loop rain hail shine. It is so comforting to be able to see /say hello to our love one.. Best mental health remedy ever!! Now we can ALL go to sleep a lot better 💝💝💝

Idk what to say but I was born here 12 Nov 2004 it was a great experience 😂

The government needs to have more staff instead of doing all the upgrades , add more staff, most staff were lovely but the ones that weren't could clearly tell there all over stressed running around. Food yummy as well

Liverpool eye clinic is a place where psychopaths enjoy torturing clients. Severe breach of COVID social distance and bad treatment.

I gave birth to my first here in March. Overall I had a pleasant experience starting from all my check ups in the antenatal unit to the labour, birthing unit. The midwives were great and empathetic. But I wasn't happy with staff in the postnatal unit. Being a first time mum was overwhelming as it is but the midwives attitudes made it worse. Except for one special midwife by ythe name Julie who was there as an angel on night shift. She was so kind and empathetic when my baby wouldn't sleep in the bassinet, cried constantly and I didn't know what to do. I've visited this hospital for other reasons too and haven't been disappointed with the service, treatment and level of care provided.

Amazing nurses, doctors and midwives. They're all very caring and helpful. They deserve to be treated with respect especially the midwives and nurses. Please dont expect them to do everything for you as theyre overworked and understaffed. I commend the maternity team from antenatal to birthing unit to maternity ward. I was looked after very well. Thanks to everyone who looked after me and my baby

A big thank you to the midwives and nurses from the birthing unit and post natal ward. They were incredibly professional and made me feel so comfortable during and after the birth of my daughter.

I want to thank all the staff at your hospital that cared for my father. From the time we handed his administration papers till the time time he received his discharge papers we were very impressed and the information in between his procedure was great. Comparing to another hospital that we had the same procedure done and we had nothing but issues, my family and I are very happy with Liverpool

Needs better management. Hopeless administration. All they want to do is give private patient preference in public funded hospital where public waits like begger for treatment ☹️

The most empathetic and determined kidney specialist is Dr Angela Macris ! She was my fathers Dr who without her fighting for my beautiful father , I would have gone crazy! She is a great Dr with a fighting spirit. Angela if you come across this review, once again I thank you from my heart and I will never forget that time in my life and having your full support kept me sane. 🙏 Tammy!

Very slow. More than 5 hrs waiting in emergency services my daughter hardly breath because of possible pneumonia from GP recommendation to bring her in emergency. How come you have to wait for more than 5 hours in emergency services and still nothing happened. I will not give any star rating this hospital if there is only a a choice give them a zero.

I was recently taken to Liverpool Hospital's emergency department by ambulance. I was admitted for observation. The staff were fantastic - from the first nurse who took handover from the Paramedics to the attending specialist and every staff member in between. Thank you for providing such a high level of care.

Very clean hospital with great amenities. Some areas are nice and quiet but others are the opposite so don't expect to get any sleep in those. Great hub for specialist trauma care with some of the best surgeons in Australia. Communication between services and staff can be lacking so you do need to keep track. All in all, its actually a decent hospital.

Was stuck here for 5 weeks with Meningitis back in 2020. They treated me with the outmost care. Thank you nurses and doctors. I am now 95% recovered. I still feel abnormal at times but lucky to be alive.❤️❤️🚑🏥

Nurses are excellent. Specialists up themselves patients are there to be seen to not heard. Doctors ok. Scissors inkwell coffee cup EMILY (so rude) in the CITY ( local area) of Liverpool. I knew where I was. Two stars off 1 for Emily, one for ignorant specialists, can't be told. Limited life experience.

Their Antenatal dpt wont pick up the phone ever. I called the hospital multiple times to cancel an appointment. They kept putting me through to Antenatal dpt and no one picks up ever. And none of the Antenatal numbers they provide works.

We had a very very worst experience.Midwifes are very unprofessional. They have time to gossip and make noise at corridor but don't have time to respond to patient's call. Would not recommend this hospital to anyone.

Good hospital but I think that when ambos are in bed block they should hand out consolation snacks like when you're on a plane and it gets delayed so they have to feed you idk just a thought but guess I'm just a driver haha

Big carpark, but is expensive. Roughly 24 dollars for a few hours. I'd like to think they use this money on the hospital so I can justify the expense.

Liverpool Hospital NSW at the moment is having a big renovation and big changes too. If you have a appointment at Hospital yes we all wait long queue,but we all need to be patient and understand hey that's my opinion. Sorry I didnt take a picture.

The team at Liverpool Hospital were exceptional. The team at Liverpool Hospital were exceptional. Special shout out to all the nurses that looked after me at the Orthopaedics trauma ward. I credit my recovery to all of you <3

I can not praise the midwives, nursing staff and doctors at the birthing, paediatrics and children’s wards here enough they are an amazing group of professionals. The only issue I found was the discharge process is super long but can’t blame them due to the way the government is continuously undercutting and understaffing our healthcare sector.

The staff at Liverpool Hospital was truly outstanding, and I want to give a special shout-out to all the nurses who took care of me in the Orthopaedics trauma ward. I owe my recovery to each and every one of you. Thank you!

Don’t bother ringing trying to get through maternity, partner is 35 weeks pregnant (high risk) emergency was rude on phone and and after 16 tries of transferring, the line cut out. Multiple times a day we have rung and still cannot get through. Very unprofessional

My mom has been waiting 4 DAYS for an ERCP, which is normally an outpatient procedure. It has been cancelled three times with no notice, information or reason, and each time she has to prepare by fasting so they have not fed her properly for 3 DAYS. And when asked why it's being cancelled all the nurses can say is that since Liverpool Hospital is the largest, smaller hospitals like Fairfield and Bankstown send patients for procedures that take precedence, which only pushes patients at Liverpool waiting further and further down the list.

I am utterly appalled by the horrendous treatment my mother received at Liverpool Hospital - Maternity ward/woman’s health. It's been an absolute nightmare. They've managed to wreak havoc on her health, causing her unimaginable suffering. Firstly, they infected her cyst, leading to further complications in her uterus and lungs. Then, to add insult to injury, they administered the wrong medication for days until a specialist intervened. How incompetent can one be? But the negligence didn't stop there. They burned her with a heat pack causing blisters all over her stomach and denied having given her a pack. It's beyond belief! Additionally, they inserted unnecessary tubes, showcasing their utter disregard for patient well-being. Then they told us that they could’ve accidentally punctured her bowel or uterus. To top it all off, they falsified medical records, claiming to have administered treatment while my mother was away for a CT scan. It's absolutely disgraceful! Not only did Liverpool Hospital refuse to allow us to transfer my mother to a safer facility, but they also resorted to withholding vital medication and fluids, intentionally worsening her condition to coerce us into staying. It's nothing short of medical malpractice and emotional manipulation. This kind of behavior is downright criminal and should not be tolerated. I urge anyone considering Liverpool Hospital to think twice before entrusting the care of their loved ones to such a soulless institution.

The nurses do a great job taking care of you. The hospital though has a serious problem with it's discharge system. On average it's taking people 5-6 hours to be discharged. This is UNACCEPTABLE. This is because of a terrible system where you are wheeled down to the discharge lounge and then have to wait until the doctors prepare your papers. The problem is they can take as long as they want to do this. There is no mandate for doctors to follow that gives them a time limit to finish the papers. There is such a normalization of making people wait that the discharge clerks just forget about you and don't do anything until you start to complain. I was taken down to the discharge lounge at 10:00 but I wasn't discharged until 3:00!!! Hospital management needs to do something to fix this..

This place is HORRIBLE don’t go to this Hospital especially for pregnancy. They were passive aggressive and treated my sister terribly, almost risked her and her unborn child at the time by not doing their jobs properly. They were lazy inefficient and I suggest the workers find another profession because they’re putting people’s lives at risk.

it has yummy milk also helped my grandma^_^

If I could give it no stars I would. I have already had bad experiences at Liverpool hospital. Last time I was there I leave and end up with a virus that lasts an entire month. I wasn’t even the patient. Now I have been forced to go there to give birth since nowhere else will take me and I can’t even get through to book an appointment. I get told that I would be contacted by someone at the hospital. I have been trying to get in contact to book and anti natal appointment for the last week. I am not happy and I really think they should be more courteous with their patients. Have someone at the phone like all the other departments do.

Came to the Emergency Department with a toddler with head wound and was seen to at a reasonable time considering the amount of patients. Everyone looked attended to and the triage nurse was friendly and the registered nurses who saw him were delightful and everyone had amazing bedside manner.