The engineered timber I bought was fine but the installation was terrible. No leveling done despite it being necessary for some parts of the house now it feels like I'm walking in a trampoline. After I complained to the installers they said floors need time to settle even though there were clear problems and parts of the floor are you to 2cm difference in level within a 1.5m span. They tried to correct parts of the uneven flooring with a few pieces of cardboard they found lying around. Do yourself a favour and shop elsewhere as I tried to call the salesman (Martin) multiple times after the products was installed to complain about the problem and he never replied.

Very Professional team I must say. Through out the process of selecting the flooring till getting it installed the Hills flooring team (both sales and installers) helped me and my partner with the best possible advice. Happy to recommend anyone looking to change look of their house and that too without any hassle.

I bought 2 pieces of floor strips for replacement, but it turned out the colour is quite different from existing ones. I returned the strips and got refund without any hassle. The boss was so nice. Happy customers grow the business. I wish Hills Flooring a great success.

Do not, under any circumstances, use this business! I have regretted it continuously since I first walked into their showroom. I have had to deal with poor communication, rude staff, additional material charges (1000AUD) due to incorrect quoting and now the floor is buckling because installation was not done correctly. Do not let the one nice salesman fool you!

Organised our laminate timber flooring with Simon last month and he promised great results. Today was installation and they did an amazing job and even cleaned up afterwards. I highly recommend their service you will not be disappointed. We are very happy with the results. Thank you Youssef and Abbass! :)

This shop quoted $100m2 to my friend and $110 to me for the same price on the same day. There no price listed on the floor so be very careful. Also the owner is extremely rude.

These guys are just amazing. Got my full house flooring done almost three years ago. Won't hesitate to recommend to anyone looking for a flooring solution.

I couldn't be happier with Hills Flooring. We bought Grey Ironbark engineered timber flooring for our house (living and lounge room, kitchen, study and main hallway, around 135 square metres). We had just about given up on finding Grey Ironbark (we'd been to a few places and nobody could source engineered Grey Ironbark at the board width we were after and were almost ready to compromise and get Spotted Gum. However, Hills Flooring were able to source just enough for our floors. Their pricing was competitive and they were positive and courteous throughout. They communicated well with our builder and Martin came out to our house numerous times to talk through what we needed. The finished product is awesome and they were also happy to fix up one or two minor issues - in fact Martin even had his installers fix something I hadn't noticed (and might never have). I'd definitely recommend Hills Flooring.

We were shopping around for new flooring for our house and visited literally all the popular stores such as Choices flooring, carpet court etc and somehow we managed to find Hills Flooring through google search which was a 45mins drive from where we were. The decision to go with Hills Flooring was the best as the customer service, attention and the pricing provided by Martin could not have been beaten by any other stores. Martin explained to us in detail about all the products he had in his store and helped us decide on the product which was best suited to our needs. The product we purchased from him was the Quick Step Ultra Impressive 12mm which is really a top quality product. Martin patiently answered my several queries through emails/phone calls and also upon our request he managed to arrange the installation of the flooring at a date which was convenient to us. His installation team Mark and his peer are top notch installers and they installed 107m2 of flooring in one day with speed and without compromising on the quality of the installation. Thanks a lot Martin and the team. I highly recommend Hills Flooring for any of the flooring needs. 10/10.

Best customer service with a large variety of hand made and synthetic carpets. These guys are very expert in their industry. Thanks heaps

High quality products for afforable prices! If you need a reliable, trustworthy & ethical company who specialise in flooring products, visit "Hills Flooring" - Victoria Ave, Caste Hill! Working in the big 4 banks & residing in Castle Hill for 30 years, professionalism, transparency & excellent customer service is all available at "Hills Flooring" - Victoria Ave, Castle Hill , a great service!

We bought the flooring for both our last house and current house from them. Knowledgeable and friendly staff, high quality products, excellent customer service. I recommend this shop to most of my friends who needs renovate their flooring.

We were looking to change the flooring and give our home a new look and went enquiring few flooring shops. We talked to Martin and explained our requirements. He answered all our queries and same evening came home for measure and quote. He even allowed us to take couple of sample board home so we could place them on our floors and see under natural as well home lighting. It is important because a store lighting is quite different to residential lighting and the board we liked in store was not what we eventually picked for our place. Martin's quote was within our budget and he did not try to oversell. He also promised to take care of fine finishing of installation. His installation team of Mark & team are professionals who start bright & early(6.30am! a bit too early on a cold winter morning) and were finished at our place by evening. The finishing was excellent with corners, edges and door frames finished precisely to the edges. Martin even stopped by twice on the day when his team were installing - to check how things were in between and once after it was finished. We were impressed with entire process and would highly recommend Hills Flooring.

Thanks to Martin at Hills Flooring at Castle Hill for the service he provided us and thanks to the hardworking installers. We replaced our carpets upstairs area and our staircase with Quickstep Impressive Ultra Classic Oak Brown laminated flooring. The floors and staircase look exceptional, completely transformed our house, with a coat of paint, the house looks brand new again. Very happy with the whole process from start to finish, very professional. Lena and Rocco Ursino

I had read some reviews about them and visited their store in Castle Hill. I was hooked on Quick-Step Ultra Impressive Laminate. The staff working there told me that the scratch-resistant grade for the quickstep was excellent. It perfectly suits me as we have two little kids at home. They also changed the skirting boards for us which adds so much more to the look of the house.

I had very good experience in getting my laminate flooring done in my house by Hills flooring recently. They are reasonable in their pricing and are willing to serve you on your budget rather than pushing you to spend more like few others. Simon was patient yet quick in identifying exactly what kind of flooring i was looking for. Martin is very good in explaining where the cost goes and how to achieve what you need in the best price. Special mention to their trades team led by Mark. They know their job so well that they removed my existing carpet and installed flooring in less than a day including 20 stairs. They also have good attention to detail and discussed with me regarding which direction to lay the planks and very neatly removed and reinstalled all the existing skirting boards. It was a stress free service and I highly recommend them. Vinoth & Shan

Excellent customer service, above and beyond with advice and knowledge. Good quality materials at a competitive price. Tradesmen were punctual and polite and worked non stop until the job was finished. Would definitely recommend Hills Flooring.

The customer service while selecting the flooring was top notch. The team at Hills flooring is one of the best that I have encountered in the Hills area. I only found out after paying a deposit that my niece and my friend from the gym had also used their services and assured me that they are the best in the Hills!

I had read reviews about them online and I thought I would visit them. From product range to quality and customer service they lived up to their expectations. I ended up buying quickstep laminate perspective nature which was recommended by Martin. I am very satisfied with the outcome

I would recommend Hills Flooring for giving us the kind of service and attention that every customer deserves. My daughter had used them for her apartment last year and I called them for a quote for my own house. They were quick and efficient with their quote.

It was my second purchase from them. I bought Carpets from them last year. This time I was looking to get hybrid flooring done in my house. I bought a Wonderwood hybrid and installed it in the laundry as well. I am content with the purchase and the work done by the installers.

The finished installation of my new floor is outstanding. I would recommend Hills Flooring for their product knowledge and attention to detail in installation. They know what they are doing and they are very good at it. We went there by our friends recommendation and are very pleased with the service we received from Martin

We bought Quickstep from them which got installed last week. We are very impressed with the quality of the product and installation. Our house has a new look after their work. I would recommend it. Special shout out to the installers, they did not talk much but worked really hard and helped move some heavy furniture also

I had Hills Flooring replaced my carpet with floating board 2 months ago, and I’m very pleased with the outcome. If you have plan to do your floor, I would definitely recommend you to reach out to Martin in Castle Hill Store. He has been very patient to go through different materials and their benefits. Go through different colors and the consequences of each choices. In the end, we walked away with materials and color that suits our lifestyle. It costed us more than other stores, but you also need to consider the quality of materials. His team also committed to our schedule and all work done within agreed timeframe. And with great workmanship. For another 10 years to come, I’m glad I made great decision and it’s worth every dollars spent. Thanks Martin and your team.

This is the 3rd time Martin has helped me with vinyl flooring for my childcare. Given the nature of the business, I tend to worry a lot for everything to go smoothly and Martin is the only guy I trust and rely on to get the job done around our timing so it doesn’t disturb the business. He deserves a 5 Star. I have annoyed him too much. God bless

We paid a deposit for quickstep laminate with another shop in the area and 2 days before the job they called us saying they did not have stock throwing the manufacture under the bus and asked us to choose something else if we wanted the installation to happen on the day it was booked. It made me think and I called quickstep to find out the stock was available and that shop was not even an authorised quickstep retailer. As our house is in Castle Hill, a Quickstep representative recommended Hills flooring whom I’m very grateful for to organise the installation on 2 days short notice and provide us with the product we had originally ordered. The installation went smoothly and the price was very fair and reasonable for the amount of work they did. I can confidently recommend Hills flooring. You will be in safe hands