Featured Reviews


Frequently mentioned in reviews: watch (43) experience (22) service (21) Switzerland (20) purchase (20) Watches (19) time (17) Carol (16) professional (12) highly (12)
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  • 5/5 Qingning J. 2 years ago on Google
    Carol helped me a lot. She is really professional and patient. The best palace in town to get the luxury watch. Staff here really nice and friendly. Finally I get my dream watch in here. 超级棒的表行 推荐carol!
    1 person found this review helpful 👍

  • 5/5 Warren G. 1 year ago on Google
    I’ve just taken delivery of a Spirit Of Bang Hublot in yellow gold. Carol from Watches Of Switzerland provided me with second to none service. From time it was ordered to pick up time. I would highly recommend visiting her at the George St shop in Sydney for your next timepiece purchase.
    1 person found this review helpful 👍

  • 5/5 Jennifer H. 1 year ago on Google
    Purchased my watch from the George Street store in Sydney. Mum and I had the most amazing experience there by Andres. He took his time to explain everything to us and was very knowledgeable on different brands. I’ve recommended Andres to friends and family for any future watch purchases. Just amazing service from start to finish, which is rarely seen these days especially in high end boutiques. Thank you so much for the experience!

  • 5/5 RS 7 months ago on Google
    Have to say in this day and age, the service levels here are exceptional. Staff (all of them) very happy to see you and help in any way they can. Special shout out to Carol and Carmen. If I was to ever buy another watch (brand that they carry), I would not go anywhere else.

  • 5/5 Tim E. 7 months ago on Google
    I visited the store recently with an idea of what I wanted but still had uncertainties regarding the exact watch. Mahmut spent the time to understand my preferences and needs, ensuring that the watch I chose was a perfect fit for me. His horological knowledge was truly valuable in making my decision. The store is inviting and holds many brands for comparison and the overall experience was how it should be - memorable! In the end, I walked away with a watch I adore and will be revisiting when it’s time for the next. Thank you for your help.

  • 5/5 T D. 7 months ago on Google
    We had a wonderful experience at Watches of Switzerland Sydney, the staff in particular Mahmut and Matthew, have the best customer service. From the time we entered the shop, we were made to feel welcome and relaxed. The shop has a lovely, warm and friendly atmosphere. It was nice to try on the watches in a relaxing environment. Very pleased with my new watch. I would highly recommend going to visit this particular shop and meeting this fantastic team.

  • 5/5 Joshua K. 7 months ago on Google
    Carol was awesome to deal with. She went above and beyond to help me secure the specific piece that I wanted. Her communication was very good and she gave me regular updates on the delivery.

  • 5/5 shichi 1 year ago on Google
    I had the pleasure of dealing with Tracey at this luxury watch shop and I couldn't be more pleased with the level of service I received. She was very knowledgeable and patiently helped me find the perfect watch - a beautiful Tudor Black Bay 58. What impressed me most about Tracey was her professionalism and lack of pushiness. She provided me with all the information I needed to make an informed decision, without ever making me feel pressured or rushed. The store itself was elegant and well-presented, with a great selection of luxury watches. However, it was Tracey's expertise and customer service that really made the experience stand out. Overall, I am very happy with my purchase and highly recommend this shop to anyone in the market for a luxury watch. Thank you, Tracey, for making my shopping experience so enjoyable!

  • 5/5 Joshua N. 1 year ago on Google
    Chelsea Z has been highly accommodating, helpful , professional and friendly that extends beyond her after sales service. Chelsea genuinely took the time to guide me through my purchase and options that suited me personally and couldn't be happier. A++++

  • 5/5 TiramisudiMilano C. 1 year ago on Google
    Thanks Idy for her assistance and professional services. Idy is really professional and patient. She showed me watches from different brands that I might be interested in. I had a great time shopping at Watches of Switzerland. It was the first but definitely won’t be my last purchase from Watches of Switzerland.

  • 5/5 Ren X. 7 months ago on Google
    Amazing and excellent service. I appreciate Carol’s professionalism and informative service. Will definitely keeping connected with Carol and looking into purchasing next one from Watches of Switzerland.

  • 5/5 Aaron Z. 11 months ago on Google
    I recently had an incredible experience at Watches of Switzerland, and it was all thanks to the amazing sales assistant, Idy. I had the pleasure of purchasing a Blancpain Fifty Fathoms, and Idy's exceptional service truly made it a memorable occasion. I also appreciated Idy's after-sales support. They took the time to explain the care and maintenance of the Blancpain Fifty Fathoms, ensuring that I could enjoy the timepiece to its fullest potential. Their genuine interest in my satisfaction and willingness to go the extra mile truly impressed me. I highly recommend Idy to anyone seeking a sales assistant at Watches of Switzerland. Their expertise, enthusiasm, and dedication make them a standout professional. Thank you, Idy, for your outstanding service and for making my Blancpain Fifty Fathoms purchase an unforgettable experience!

  • 5/5 SUKIE G. 9 months ago on Google
    We had wonderful shopping experience with Carol. She is not only kind and patience, very importantly, also extremely helpful in assisting with any questions and requests we had. She is a watch specialist and enthusiast and we loved every moment of our experience finding the perfect watch. Carol also helped me to register my old watch for extended warranty. Will definitely be looking into purchasing from Watches of Switzerland again and highly recommend Carol to my friends.

  • 5/5 Niloy 9 months ago on Google
    Claire provided outstanding customer service during my recent visit to Watches of Switzerland. She truly made the purchasing experience memorable, her expert guidance and attention to detail went above and beyond my expectations, making the entire process smooth and enjoyable. I would also like to extend my heartfelt gratitude to Mahmut for his exceptional service in sourcing the newly released and highly sought after Tudor Black Bay 54 watch. The timepiece is truly exquisite and will undoubtedly make it's prescence on the wrist.I look forward to my next visit at Watches of Switzerland!

  • 5/5 Decheng S. 9 months ago on Google
    I purchased my first fine watch (IWC) from Watches of Switzerland in 2015 when I started my university. 8 years later I feel it’s time to get something new. Shop Manager Tracy is super helpful and I’m very happy with my purchase of Cartier Santos from her. I hope to come back and get another beautiful timepiece soon!

  • 5/5 Kennedy C. 1 year ago on Google
    I recently purchased a watch from Watch of Switzerland and I couldn't be happier with my experience. The sales associate, Carol, was extremely helpful and knowledgeable about the products they carry. She took the time to understand my needs and preferences, and helped me find the perfect watch that fit within my budget. The store itself was well-organized and had a wide selection of high-quality watches. I was impressed by the level of customer service I received and would definitely recommend Watch of Switzerland to anyone looking to purchase a new watch. Overall I would say Carol was very professional and friendly, She made the purchase process very easy and enjoyable. I have already received several compliments on my new watch and I am extremely satisfied with my purchase.

  • 5/5 Ben M. 1 year ago on Google
    I had a great experience buying a watch from here and was assisted by Claire. Claire was approachable, professional and so helpful in sourcing the watch I was after. I appreciated that she was willing to help me without knowing or assuming the budget that I wanted to spend. If you want service that makes you feel comfortable and welcomed then see Claire, I will be coming here for all future purchases!

  • 5/5 JoJo C. 1 year ago on Google
    Big thanks to Tracey for helping me with my watch purchase yesterday. My partner went in to discuss some watch options for himself which Tracey was helping him with. While waiting one caught my eye. I ended up purchasing it even though I had gone into the store without planning on buying anything myself. Tracey was very knowledgeable and helpful. It’s a beautiful store with very friendly and helpful staff. We had been into several high end watch stores on the day in the CBD and without doubt Watches of Switzerland were the most professional, helpful and inviting of all. We were both incredibly impressed and they will be our go to for luxury watches from now on. We have already told friends to go there the experience was so good. Also big hugs to Andreas for being so lovely and engaging. Wishing the team all the best!

  • 5/5 Nathan 1 year ago on Google
    I recently purchased a Cartier watch from the George Street Boutique. I was assisted by Carol Deng and her team. Carol is highly experienced and knowledgeable having worked in the industry for a while. She is very personable and is such a pleasure to deal with. I had an exceptional customer experience. I would highly recommend her to anyone who is interested in purchasing a special watch or a watch for someone special.

  • 5/5 Vu N. 1 year ago on Google
    Thank you Claire, for your assistance and professional services, I really enjoy my new watch. The first but definitely not my last purchase from Waches of Switzerland.

  • 5/5 Nash P. 1 year ago on Google
    I went in to get some inspiration on a good dressy time piece that I could add to my collection. I got to meet Delwyn who took time and patience to understand what style of watch I was seeking. He did show me a great selection of watches that included Blancpain, IWC, Omega and JLC. I couldn't decide since Watches Of Swiss have a fantastic collection to suit every need and budget. In the end I did settle for an IWC, thanks to the expertise and guidance from Delwyn. I truly appreciate the time piece bought and the wonderful service. Look forward to my next visit to Watches Of Swiss Sydney. Thanks once again Delwyn and the team at Watches Of Swiss

  • 5/5 Joseph S. 2 years ago on Google
    I initially put my name for a certain timepiece and really did not expect much from it but was surprised when Carol actually called me to let me know that she got the timepiece I wanted few months after I put my name down. Carol was great and very helpful throughout the process. Had to postpone my purchase for a day or so due to personal reason and she was OK to hold the timepiece for me. Extremely happy with my purchase and will come back again for my next purchase (hopefully soon!).

  • 5/5 Morgan D. 2 years ago on Google
    We highly recommend Louise and the team at Watches of Switzerland. We were looking for a watch for a wedding present and Louise gave us fantastic advice and helped guide us through the whole process. Huge thank you for helping us out with an umbrella in the rain and looking after us in store.

  • 5/5 Kevin P. 2 years ago on Google
    An absolute delightful experience purchasing my Super AVI from Delwyn. He was professional and a very helpful. If I ever need to purchase another watch, this will the place I will return to. I highly recommend Watches of Switzerland and Delwyn.

  • 5/5 Eugene L. 2 years ago on Google
    With the assistance of Delwyn & team, I experienced the most impeccable, professional and prompt service in my purchase of an IWC Pilot Mark XVIII petit prince. Greeted warmly at the door by Morris, he helped me gained my bearings about the store and gave me my own space to discover which time piece speaks to me, while being ready to offer any assistance, advice or insight if required. I discovered the IWC pilot watch which Delwyn took the time to go through the intricacies of the piece. Appreciate the honest conversations which had led to my purchase of the watch. Truly a remarkable experience with smooth administration by his team (of ladies which unfortunately did not get their names). Will be back again for more.

  • 5/5 Andrew T. 2 years ago on Google
    I had a great experience purchasing a watch at Watches of Switzerland, Sydney. I received excellent customer service from one of their representatives , Carol, who helped me choose a Tudor watch for myself for a special anniversary. Everyone in the boutique are watch experts and they are all pleasant to speak with. I hope to come again in the future to build my watch collection. Thank you for the great experience.

  • 5/5 Eileen L. 2 years ago on Google
    Absolutely excellent customer service and an amazing experience was provided by Tracey and the team at the George St, Sydney store. I highly recommend Tracey if you are looking to purchase a beautiful watch in Sydney. We were able to purchase the hard to find Tudor Black Bay watch and received a store tour and a glass of champagne too!! Five stars!!

  • 5/5 timothy b. 2 years ago on Google
    One very happy customer. This was my first time having an experience with Watches of Switzerland and the sales consultant Mahmut was so helpful the whole way along. I was a random walk-in, and Mahmut had the patience to meet and sit with me on three separate occasions over as many weeks before I completed the purchase of my dream watch. He was very professional, comforting and knowledgeable. I'll be back again for another watch when the next occasion arises. Very satisfied.

  • 5/5 Sun A. 2 years ago on Google
    just want to say big thank you for Delwyn for his great service on my new A.lange 1815. very good product knowledge and swift delivery, the whole process is very smooth with no hassle. this is my first watches bought from watches of Switzerland but definitely not the last, will come back for my next one for sure. definitely recommend Delwyn's service. don't know why there is a less positive review left before which is a error, my experience is great during the process and very happy.


Call +61 1300 808 135 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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