Her Banana - Newtown image

Her Banana - Newtown

Jewelry store

😠 Great designs, fabulous jewellery and appalling customer support. Left a necklace for a repair... for a few months no email, no phone call, nothing. Went to the shop and could hear 'sorry come back next week'. She could not find it and explain why there was no communication for a few months. Appalin... People often mention necklace, ring, jewellery, store, pieces, beautiful, love, Banana, staff, friendly,


Address

238 King St, Newtown NSW 2042, Australia

Website

www.herbanana.com

Contact

+61 411 718 625

Rating on Google Maps

4.60 (56 reviews)

Open on Google Maps

Working Hours

  • Monday: 11 am to 6 pm
  • Tuesday: 11 am to 6 pm
  • Wednesday: 11 am to 6 pm
  • Thursday: 11 am to 6 pm
  • Friday: 11 am to 6 pm
  • Saturday: 10:30 am to 6 pm
  • Sunday: (Christmas Eve), 11 am to 5 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: necklace (15) ring (12) jewellery (11) store (11) pieces (10) beautiful (10) love (10) Banana (9) staff (8) friendly (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wojciech C. 1 year ago on Google
    Great designs, fabulous jewellery and appalling customer support. Left a necklace for a repair... for a few months no email, no phone call, nothing. Went to the shop and could hear 'sorry come back next week'. She could not find it and explain why there was no communication for a few months. Appaling behaviour and very poor care of the customer. still do not have the neckless! No refund for repair or any deeper concern about customer.
    3 people found this review helpful 👍

  • 5/5 Serena F. 2 years ago on Google
    Love the tanzanite ring I bought from Chu at Her Banana. Great service and Chu is always very willing to provide guidance and help. Received it quickly and it’s gorgeous. Thanks Chu!
    2 people found this review helpful 👍

  • 5/5 Eunae J. 3 years ago on Google
    I was so excited to get a new necklace and earrings and found very dainty and cute ones from Her banana. The staff were very helpful and passionate while she was explaining all designs and materials. They are good quality and sooo pretty. I will absoultuely come and visit again!
    2 people found this review helpful 👍

  • 5/5 Alice R. 1 year ago on Google
    Every single piece of jewellery I wear is Her Banana - including my custom designed engagement ring which Chu went above and beyond to create and source the perfect diamond for! Ive been buying from them over 4 years and all their pieces (especially the solid gold, which I wear) are the highest of quality and incredibly beautiful. So glad this wonderful shop exists in Newtown - I'll never buy anything else!
    2 people found this review helpful 👍

  • 5/5 Ysabella E. 3 years ago on Google
    Very friendly helpful staff. Spent time with me and helped me find the perfect necklace for my birthday. Very affordable and beautiful handmade items.
    1 person found this review helpful 👍

  • 5/5 Chris B. 7 months ago on Google
    Bought my fiancee an engagement ring here, she absolutely loved it and still does! Chu was so helpful and the quality of the ring was exceptional!
    1 person found this review helpful 👍

  • 5/5 judith b. 7 months ago on Google
    Love love love the rings in the king st Newtown store.. bought another beautifully custom made .. hand crafted ring today . The silver ages beautifully.. it’s the only jeweller I wd buy a silver ring from . Good quality! I wd recommend Her Banana jewellery store on king st Newtown 😊 Jude
    1 person found this review helpful 👍

  • 5/5 Sam D. 1 year ago on Google
    I first shopped at Her Banana in the old Newtown store down the St Peter’s end of King street.. since then have shopped at both the new location in Newtown and the Warringah mall shop. I recently purchased my misses a necklace for our 10 year anniversary.. Was very unsure between a ring and necklace, but with lots of help from Lana (i hope I rememberd her name right) I eventually made my mind up. She was really helpful and super professional. When I gave my better half the necklace and saw it on her I changed my mind and dragged her into the Newtown shop to try on the ring instead… The ring wasn’t 100% right either and with the help of Phoebe (who like Lana, was a massive help and super professional, both dead set legends) I decided to get a ring made exactly right… The quote and ordering process was really easy and I can’t wait to see the final piece on her! Thanks Chu, Lana and Phoebe!
    1 person found this review helpful 👍

  • 5/5 Nicci F. 10 months ago on Google
    Such friendly staff and the jewellery is so beautiful. They've been incredibly helpful getting a new shorter chain for my necklace and measuring it to the exact length I want. I will definitely be buying all my jewellery from them in the future 🥰
    1 person found this review helpful 👍

  • 5/5 Bree E. 5 years ago on Google
    This store is one of my favourites! I'd honestly love one of everything. Over a year ago i purchased some pieces for myself and also some as gifts. They jewellery is so well made and is finished beautifully. I recently ordered some more pieces (necklace and earrings) for christmas and had no issues with lead times or quality. All looks beautiful. Very happy with the service of the owner too, very friendly.
    1 person found this review helpful 👍

  • 5/5 Milly H. 3 years ago on Google
    I got a customer ring made for my birthday and it is absolutely perfect! Chu was so accommodating to my fairly picky request and all the staff were very friendly. Also super reasonably priced!
    1 person found this review helpful 👍

  • 5/5 Lisa S. 4 years ago on Google
    Absolutely in love with my custom 14k gold necklace! I've been wearing it every single day. My friend had purchased me a birthday necklace from here and I wanted to change the stone colour, however it wasn't available so a custom one needed to be made. A couple of days later I went in to have a look around and found a design that I really wanted! Although Chu had already started making the other necklace, she was extremely accomodating and allowed me to change the design. It's so chic and modern! love it! <3 Thanks Chu!
    1 person found this review helpful 👍

  • 5/5 James F. 2 years ago on Google
    Just picked up a ring that was made to size. Already in love with it. Fits like a glove. Will definitely be going back for more.

  • 5/5 Kas S. 4 years ago on Google
    Really beautiful, unusual pieces, in a super cute little shop! The owner of the store does lovely work, and is very friendly, warm and professional. I first patronised Her Banana at their pop-up store in the Galleries in Town Hall, and am very glad to know about their Newtown store- their jewellery looks great on the website but is even prettier and more delicate in person. Perfect for birthdays or anniversaries!

  • 5/5 Madina T. 1 year ago on Google
    Love their selection of jewellery. All original and well-priced. Always friendly staff

  • 5/5 Jane H. 1 year ago on Google
    I had a lovely experience buying a beautiful gold necklace at this stunning shop

  • 5/5 Kerry B. 6 years ago on Google
    I am so glad I went into this beautiful little shop. There are so many pieces to choose from and all are unique. The jewellery ranges from delicate designs to statement pieces. I picked up 2 necklaces and would love to buy more. The owner is lovely and very helpful with ideas and ways to make the jewellery work for you.

  • 5/5 Caleb G. 3 years ago on Google
    I purchased a necklace for my Mums birthday - and both of us where really happy with it. Considering the style/quality the jewellery is all really well priced and the service was great!

  • 5/5 Katie 1 year ago on Google
    Chu custom-designed some gorgeous earrings for a birthday gift. Slightly retro with a modern edge, my friend absolutely loves them. Thank you, Chu!

  • 5/5 Johanna 6 months ago on Google
    Honestly, Her Banana is the best jewlery store in all of Sydney that I know of. Chu, the jeweler, designs all of the jewelry herself, resulting in unique, beautiful pieces you won’t be able to find anywhere else! Not to mention all the stones and materials are ethically sourced (from South Australia) and the pieces are also all hand made?? If you want beautiful, unique, handmade jewelry that is ethically made, Her Banana is the store for you!! The staff also mentioned to me that the material doesn’t contain any nickel, which is great as it prevents the greening of the material as well as delays the tarnishing process! Furthermore, Her Banana doesn’t just sell jewelry, but offers replating, resizing and repair services! They can also make any custom design! I’ve never been to a jewelry store before that has offered these services, especially for such an affordable price ($15-30)!! Last but not least, I love coming here because of the cozy, fun atmosphere of the store and the friendly, sweet staff! Special shout out to Chu, Phoebe, and Sonya!! I love them, they’re such sweethearts. Highly recommend Her Banana to anyone who wants to new jewelry piece for themselves or as a gift!! 🩵

  • 5/5 Kacey 4 months ago on Google
    I was shocked by the unique unisex styles the Jeweller had available and immediately wanted to try on some rings. The staff have always been friendly and have given me detailed answers for repairs, retouches and order times. I have now bought a few pieces in stirling silver and even purchased a custom order which was surprisingly easy to plan and turned out really beautiful. The store owner is very accomodating and honest which I have always appreciated. The prices are quite reasonable considering everything is handmade and one of a kind.

  • 5/5 Sharon 3 years ago on Google
    I'm really pleased with my garnet rose gold necklace and mini garnet star studs. The pieces are well-made and arrived quickly, despite being customised. Tracy was also exceptionally helpful and sweet and answered all of my questions before I placed my order. Thank you :)

  • 5/5 Serena 4 months ago on Google
    I had a custom necklace made. Thank you to Phoebe and Chu for making it a very easy and seamless experience. I love that I was able to customise the stars and diamonds, it definitely feels more personal.

  • 1/5 Carol R (. 7 months ago on Google
    Absolutely terrible. Ordered earrings, on site it says 5-10 days. No communication at all so nearing 3 weeks later I emailed to ask where they were and was told they would be ready within the week. Still nothing, no explanation until after almost a month I asked for a refund. All of a sudden, they were ready to ship that day!! Then they said that when my order was placed, the earrings weren’t in stock so had to be made……owners phone number was given….she wanted to speak to me! No way, after such disappointment and terrible service. Never again!

  • 5/5 Phoebe H. 2 years ago on Google
    Excellent service and gorgeous products! They even do reasonably priced repairs when I break things like an idiot.


Call +61 411 718 625 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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