1/5 Kara R. 1 year ago on Google
Do
not
recommend
-
ruined
my
custom
engraved
engagement
ring.
I
am
devastated.
We
went
to
Anania
to
have
a
custom-engraved
engagement
ring
resized.
I
specifically
asked
at
the
time
whether
the
resizing
process
would
warp
or
alter
the
engraving
and
was
assured
that
it
would
not.
When
I
picked
up
the
ring,
I
noticed
that
the
surface
of
the
engraving
had
been
removed,
flattening
the
design
to
the
extent
where
you
could
barely
see
it
in
some
places.
The
depth
and
texture
of
the
engraving
(and
the
way
it
caught
the
light
as
a
result)
was
a
key
feature
of
what
made
the
ring
special,
and
it
is
now
gone.
When
I
raised
the
issue,
I
was
not
offered
an
apology.
A
few
points
for
balance:
they
did
not
make
me
pay
for
the
resizing
service,
and
offered
to
go
over
the
engraving
again
to
fix
it.
Given
the
damage
already
done
and
the
fact
that
they
declined
my
offer
to
send
photos
of
what
the
ring
looked
like
before
(how
are
they
supposed
to
restore
it
without
a
reference
photo?),
I
did
not
trust
that
the
repair
would
be
to
a
satisfactory
standard.
I
will
instead
send
the
ring
back
to
the
original
engraver.
This
will
likely
cost
significantly
more
than
our
quote
for
resizing
and
I
am
unsure
if
my
engagement
ring
will
ever
be
the
same
again.
Photos
attached
of
the
before
(on
my
finger)
and
after
(held
in
my
hand)
to
demonstrate
the
damage
done
to
the
engraving.
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