Had surgery a week ago at hurstville Private, the nurses were wonderful on the surgical ward, especially one of the nurses who is also pregnant, such a caring and friendly nurse. Lovely clean hospital room with a beautiful view, didnt feel like I was in hospital, lovely staff thanku so much.

Was here for the birth of my son. We loved that they could take us here when another private hospital said they were too full despite us being booked in. Midwives in delivery suite were amazing, they were always super friendly and helpful. Delivery suites are large and spacious. Ended up with an emergency c section and everyone involved was incredibly nice. My child ended up in special care nursery and whilst I don’t question the care he was receiving at all, the nurse in the nursery seemed disinterested In him or me despite that he was the only child in her care. It didn’t inspire confidence that with multiple children in there she would cope well. My wife found whilst some nurses on maternity were great, some were terrible. She had one who was rude, uninterested, and unhelpful for her despite her recent c section. Her request to talk to a more senior person was denied. There also appeared to be too few nurses on the ward for how many patients there were. It was a disappointing experience and it is highly unlikely we will return for future pregnancies. I will say the food was good, much better than some of the other larger private hospitals.

Missed my long-awaiting appointment because patient transfer decided to literally/physically push in and take my lift (that took a while to be available) even though I got there first/before they showed up, and it was a very non-urgent transfer (clearly from the state of the patient and that they were not hooked up to anything). I spent 1.5 hours travelling only to be told I couldn't be seen! My appointment gone in a flash and my condition remains unmanaged because of sheer rudeness of hospital staff. No stairs to travel on either as they are closed off. Had I caught the lift when IT WAS MY TURN, I would have made it in time and not wasted a few hours traveling to and from for no good reason. The receptionist even told me so. I would not recommend and would give 0 stars if I could. Ridiculous set-up and hospital.

My partner had surgery here and was admitted to stay for 2 nights. I understand there are visiting hours, however, given that we travelled interstate for the surgery, it would of been nice if there was some leniency. But no! The nurse on our last night barged into my partners room whilst he was asleep from the heavy medications and asked my partner with an extremely rude attitude “have they left”. Luckily, I had already left otherwise I would’ve dealt with her accordingly! No courtesy or respect towards the patient that is resting just rude and obnoxious behaviour! Such a shame as the rest of the days, our nurses were lovely and very helpful. Room 309

We were taken care by Dr Bushati who is an amazing obstetrician, and the midwives and facilities are the nicest, patient, high quality and full of great advice. We will definitely have our second baby here under the same care. Lots of free street parking and newly renovated... by far the best kept secret in maternity wards!! Free wifi is a win

This morning dad went in for day surgery! Small procedure…. Absolutely no update on my dads surgery @Hurstville Private Hospital I find it absolutely appalling that reception have said I first need to wait 6hrs before they give me an update on my dad because if they had to update everybody they will be too busy. So I’m here waiting…

Outstanding, professional service and facilities. This was my first visit to this hospital and if I even need surgery in the future, this will be my first preference as a hospital. Staff are so kind, friendly and helpful - nothing is ever too much. Impeccably clean and the food is superb. A facility that a lot of other private health businesses could learn a lesson from.

All three of our kids were born in this hospital. We were very grateful for the preparation classes and the care the midwives gave us. It was easy to get to and the parking was easy to find as well. The coffee was just OK. And the contracted photographer they sent to offer her services seemed to have been employed by a bigger organisation so she didn't seem to know the details of handling her camera. I had to help her. But aside from that, it's a terrific hospital and I wouldn't mind having another kid delivered there again!

Partner came from Canberra to visit me. But it wasn't in the visiting hours and she was spoken to extremely rude by the nurse. Her words were you can't be here you can't here read the sign ill show you.. makes it hard for interstate people to get operations here because you can't reason with the rude nurse . Could of been handled better given the fact when your in pain its nice to have support for you by your bedside . Maybe they don't want indigenous people here. Room 302

I went in for a double hip replacement here, with Dr Razvan Stoita, in June 2022. Having major surgery is not super-fun, but I have absolutely no complaints about Hurstville. The staff were uniformly friendly and caring. And the food is great too.

It was one of the badest experiencing I have ever had! I delivered my baby in Hurstville private hospital cause I heard that it’s a very good hospital! But with my experience it was an awful and very bad experience!! The maternity section experience was very bad! They left my newborn baby without feed him for nearly 10 hours, only one nurse(that she was rude and not interested in her job) came to help me trying to breasfeed my baby since I am a First time mom , she saw that my baby didn’t know how to breastfeed so she left me without any help which lead to lowered the sugar level in my newborn baby body and He rushed him to Special care section to feed him. There was only 2 nurses on the floor and there was 7 women who gave birth and need help and caring! I had a C-section and I had a bag attached to me since I can’t go toilet, they didn’t come and check it!! I called them twice cause the bag was full to change it . They left my baby without washing him for 3 days and the other nurse came and she was surprised that they left him without a wash till that time!! The Delivery suite experiencing was very nice and the midwives are gorgeous and caring specially Dona who was very supportive and helpful . The service wasn’t good and Would never ever deliver my second baby there!

Fantastic and very friendly doctors & nursing, and other staff every step of the way. Going the extra mile, thank you for your great care!

I just wanted to say THANK YOU to all the Midwives and nurses that were working on the 19-21st of April 2022. Although the reason for my stay was a heartbreaking one, you all really made me feel so comfortable and I really appreciate all the effort you all put in. Thanks again. God bless you all

A fantastic hospital. Facilities and nursing staff are excellent. Dr Touma is one of a kind. The best of the best. He cares for 5 members of my family. He takes his time and treats like a member of his family.

I had a very bad experience with them, i was scheduled for a surgery 11.30 am then on that day the receptionist called me 9.30am and said that the doctor is running a bit early so if you can come early and we will start the surgery straight away , i said i will try but i cannot make it because i have things to do, the the receptionist said its ok no rush. But 10.55 the doctor called me and said if you are not here in 5 minutes i am going to cancel the surgery, it this the way to talk to your patients, he was extremely rude to me and after talking to him i did not have any confidence left in him. I was scared before my surgery . I saw some negative reviews about the hospital and staff and doctors but i thought may be someone gave them bad reviews doesn't mean that it will be actually that bad but i would say whatever i have gone through that day proved that all the bad reviews were genuine.

Very unprofessional. We were given surgery time of 11:30 (arrival). On the day of the surgery, we were told because the doctor is early and if we could make it 9:00. We said its hard as we didn't plan it for that time and have to manage some things and can't make it at 9:00. We were told "ok no problem". At 10:55 a.m. Dr. Ho rang us and was extremely rude to my wife. I took over the phone and the coward straight away hung up. We were told if we can't make it in 10 minutes he would cancel our surgery. Is this what medical ethics has come down to in Australia or are we going to lower our standards some third world country.

Just so people are aware: If you are accessing pathology, you need to have a negative covid swab within the last 72 hours. My covid test took 3 days to come back, so take that into consideration or consider some other place.

My friend recently had a baby there. Traumatic experience. Bed bound and put on epi "to speed things up". Then typical - baby went into distress and it's a c-section. She was told that it's because of 'cord around the neck'. Very poor clinical care. It’s good if everything is normal, but with the cascade of interventions, much of the complications are caused by them.

I had gynaecological surgery this week at Hurstville Private and I have nothing but praise for this hospital. Every single person I came into contact with was so kind and reassuring and really put me at ease. Most importantly I felt heard and listened to at every step of the way. I was placed on the Maternity ward afterwards where they were so thoughtful and helpful and I have to give an extra thanks to my nurse/midwife Kath. She was absolutely amazing and went above and beyond for me. Thank you so much for making a difficult time as pleasant and calm as possible.

Hi, I just want to send my big thank you to the hospital. My mum Thi Mai Tran went in for a knee replacement under a public patient scheme, was operate my Dr Christopher Reitz on the 26/10, she was in room 333. Dr was extremely kind and compassion My mum and I was so touched by the service she received from the team. from the reception to nurses in the ward, the ladies/mens that serve meals they were so kind to cater the right dietary requirement. i want to thank you to Debbie Donna Mary Judy Liz (the physio) she was so determined to get mum to get back on her feet, she was extemly kind to mum. and everyone else that i'm so sorry i didn't get everyone's name. there wasn't any discriminate or mistreat just because she was a public patients. mum enjoy every moment she that was at the hospital, she enjoy it so much that she didnt want to go home. thank you and thank you for your kind heart and compassion. made her staying pleasant and swift recovery. please pass on our thank to each individual so they know that they are appreciated of their hard work.

I was here for a surgery and stayed overnight. I had a super pleasant experience! I didn’t feel like I was in a hospital at all… all the nurses that I met (from admission, waiting areas, outside of the operation room, to back in the recovery room) were super kind, friendly and helpful which completely took my anxiety away. The hospital is so clean and has a beautiful view. Meals are delicious and again, don’t feel like it’s hospital food as well. Thank you so much for looking after me.

I spent 2 weeks at Hurstville Private and was impressed by the care and hygiene of this hospital. I was under the care of Dr Shriya Mahatme. Her dedication to her patients was exceptional and certainly made my recovery a lot easier. The unit is run by Ladrini Arrowsmith and her team. They were also exceptional and certainly took pride in their work. Great Hospital.

Great Hospital. Dr Touma is a fantastic specialist. Highly recommend him and Hurstville Private Hospital.

Had an amazing experience for the birth of my son. Everything from the pre birth to delivery and postnatal was 5 star. The midwives in delivery suite were incredible and guided us through everything. 100% recommend my OB Dr Izurieta. And every single midwife/nurse in the maternity ward was amazing. Helped us navigate being first time parents, answered all our questions and made sure we felt safe and secure going home. Thank you!!!

Pre birth care was shocking including labour lead by Donna, delivery prep & delivery was amazing lead by Kathy, post natal was good for the most part depending on which nurse/mid wife you got.

My wife Angelina and I are so grateful for the care, knowledge and support that was provided to us during our stay by all the maternity staff. Special thank you to Shannen who played a key role in the delivery of our baby girl. She was awesome! Also Debra was a blessing along with all the other midwives who were so attentive and caring. As first time parents this experience has been invaluable <3

Very friendly and helpful staff. Took great care of me and made me feel secure

A very pleasant, cheerful, friendly hospital with lots of encouragement to help improve recovery. Clean, bright surroundings, comfortable hospital bed and a window lounging/exercise bed. Excellent staff who listen and explain.

Absolutely horrible customer service, called through requesting a quote for upcoming surgery and representative speaks like I am wasting her time. No regard at all for customers and honestly appaled by lack of empathy. The first ever quote I needed, got through and lady was amazing prompt and so accommodating.

I have had two Total Knee Replacements, in May and November. Surgeon Ben Schwarz. Had no pain, in on Wednesday and out Saturday.The staff - Admissions, Theatre, Recovery, ICU, Surgical Unit were professional, competent and friendly. Ben's has a great bedside manner and cannot recommend highly enough

Thanks to Dr George Touma and his team at Hurstville Private. Simply the best doctor I have dealt with! Caring and attentive. Never rushed.

Dr Touma and his team are simply the best. His anaesthetist and assistant nurses all made feel relaxed and comfortable. Highly recommend this doctor and hospital.

I was a day surgery patient here in Hurstville private hospital. Everyone was so professional and lovely. The process went smoothly and I was pleasantly surprised by the very clean facility. A big thank you to the nurses, they were extremely attentive and accomodating. I would definitely recommend this facility.

Excellent service and care. All the nurse and midwife were very informative and helpful. 100% come back here for my second child.

Had a small procedure done here. Every single staff member had impeccable customer service. Caring, respectful and responsive. Special shout out to Tara who was the nurse in day surgery.

I was in the hospital for one day procedures. I have to say I found the staff very helpful and the care was first class. If I were to go to hospital again I would certainly be happy to know if it were Hurstville Private. I was in there under my married name.

I had a day surgery here. the registered nurses here were great, nice and so helpful. they always come to check on me and asking if I need their help. Nice environment. Good services

I came in to deliver my first child. The first Midwife that did internal examination upon arrival couldn’t tell apart head to bottom of my child - had to call more experienced midwife to double check. You can imagine my reaction, especially considering I had seen my doctor only 8 hours prior and she was head down. Secondly, when asked if the was anything to hold on to on the bed (i.e. railing) - same midwife said that this bed didn’t have anything…only couple of hours later to find out there were actually rails attached-they were just tucked away under the bed. Also saying that 2 other midwifes in delivery suite were sensational. And the suite itself was great, but experience was already dampened from the start. During our stay in the hospital I have found that there are just too many midwifes each day/night there’s a new person, with it comes: different personality (some are quite abrupt), different way of doing things etc. It is quite overwhelming when you are a first time Mum and you have every midwife telling you how to do things differently. Also on the first night of our stay one of the midwifes “cooked” the colostrum we brought from home by putting it to thaw out in hot water. Understand it was genuine mistake, but that just shouldn’t have happened.

We traveled up from the far South Coast NSW for 2 major back surgeries so will be here for 2 weeks. I'm staying in with hubby in private double room and I can't believe how wonderful this place is so far. Only since 22 Feb has HPH been able to accept vax'd only visitors because of Covid restrictions on surgery shutdowns etc. I have a bed, meals are superb like a very good restaurant and staff have been very accommodating and empathetic. Hubby is being cared for wonderfully in ICU and 1st operation gone well. For me (non-patient), it's been wonderful and less stressful than being at home wondering about his care for 2 weeks or having to stay in a motel worrying.