I was booked in for a proceedure for about a week and I was scheduled to arrive at the hospital at 10am yesterday. I was admitted yesterday morning at 10am and I was not taken into surgery until 6pm. I was without food since 12am and no water since 8am 10 hours! 8 hours waiting in an uncomfortable hospital gown with no underware. At 1pm I advised the nurse that I was worried for my children who would be coming home from school at 3.30 and she advised I'd be home by 4 and didnt seem to care, she said I could come back another day if I couldn't stay. When i asked if the theatre order could be changed she said "no". At 3pm I was advised I was 3rd in line only to discover on my own that those who were having a proceedure with my surgeon, and were scheduled to go in after me were being brought in ahead of me. When I asked why, the nurses were very confused. On checking the theatre notes they advised that they were waiting on some equipment to be brought over from the public hospital. So I guess the theatre order could be changed, but only at the need of the hospital. This is extremely poor planning as there was a week to organise equipment. When I was taken to theatre I still had to wait another 40 minutes where I was told the decision was made to obtain the equipment from Campbelltown hospital instead. I was dehydrated, cold and extremely nervous. I felt as though none of the nurses cared at all, with one saying "theres nothing we can do". And "the proceedures that have gone ahead of you are quick ones"....mine was also a "quick one" with only 30mins theatre time needed. I would rather have been sent home and been asked to come back later so that I could be with my kids and be comfortable. This has been my worst hospital experience by far. I have had many surgeries at various hospitals and I have never felt as uncared for and alone. I was very sick from the anesthetic and was throwing up. In all my surgeries I have never felt i'll from anesthetic. I pray that I never need a proceedure at Sydney Southwest Private again. I have always used my faith in our nurses and hospital system to relieve my nerves when I have to have something done but I'm afraid this experience has destroyed that faith...and to be treated this way in a private hospital where I am paying top dollar is disgusting. I am absolutely crushed.

Ruined my experience as a first time mother. DO NOT HAVE YOUR CHILDREN HERE! Disgusting is the first word that comes to mind. I have sent an email of complaint which wasn’t even acknowledged. Have taken my complaints further. The rooms are cold, they don’t have basic supplies, the hospital is run on casuals which openly admit they’re only there for the extra money. An absolute shambles. The list of complaints is two pages long. Washing our newborn premature babies in a cold room in a cold metal sink. Sending me home after travelling 40 mins with reduced fetal movement only to have me come back on obstetricians orders. The hospital wasn’t even busy and they were still unavailable, uninterested and rude. No support for new parents at all. Asking us to move rooms unassisted. Taking blood tests from our babies without consent and only finding out once we received the bill!! They even attempted to bill my private insurance more and it was rejected! Over $20k they made from my admission! No support with breastfeeding or bottle feeding. Having to ask for assistance with pumping many times and still only got help once and they were not interested in staying in the room. Being rushed out the door and labelled as difficult because we asked to use donor milk. Being told I cannot see my babies!!! When they were perfectly fine to be seen. Walking in absolute agony to the SCN after a caesarean to be told not to touch my own babies because they’d just been fed and getting sent back to my room. The list is endless. The PPD and anxiety this hospital caused me will forever over shadow what should have been the best moment of my life.

Personally I would never go to this hospital again to deliver my baby. The only positive experience I had there was with their NICU nurses and with 2 of the ward midwives, the rest were pretty traumatic. Starting from delivery, I requested gas to start with but didn't get access through out the whole process without any explanation. And then midwife offered pethidine which during the prenatal class they specifically said it is not recommended anymore and they won't use it there in this hospital. I was in too much pain I didn't realise what it was. And my baby had latching issue when he came out as expected. Midwife didn't check how dilated I was and I was a first time mum. We only found out baby was ready to come out when I asked. Post delivery she didn't say anything and left and later came back blaming me for using bathroom without telling her which I didn't know I needed to. I had gestational diabetes, at the ward the midwives didn't remember to check baby's glucose level until 1-2 days later when a responsible midwife had her shift. But instead they came frequently pressuring me to breastfeed when my baby wouldn't latch and I didn't have any milk. It made me felt like I was a failure as a mother and they didn't offer any information that it is normal for some women to only have milk a few days later. I learned that from the NICU nurses. My baby also had jaundice, his skin turned all yellow and none of the nurses during those shifts noticed. Until a lactation consultant came to check and pointed out, we had to go to NICU directly asking for a test. Only 2 midwives at the ward were organised and helpful. I wish I had them during more shifts at that time. Most midwives at ward didn't come until an hour after I rang the bell. I understood fully they were busy and there were other patients but I was instructed by NICU that my baby had to eat at regular time to fight jaundice. I requested if I could have multiple formula bottles at once so I don't need to ring the bell every time and it is just easier for everyone and explained the reasons to them. They said ok but only bring one bottle anyway and it just felt like they didn't care or didn't listen. The NICU nurses were amazing and very caring. We had a good experience there and they looked after the baby during phototherapy times. They also provided a lot of comfort for me when I was at my most vulnerable time. I had postnatal depression and this experience definitely contributed to it. This was horrible and I wish no other mum has to go through the same thing. It took me almost 2 years to share about this and I think you'd get better mental and medical care at public hospital apart from the single rooms and longer stay they offer at this private hospital.

We visited a relative in the maternity ward and was a little disappointed the messiness and lack of staff that appeared to be on the ward. We were uncertain of the room number and wandered around the ward looking for assistance for at least 10 minutes. We didn't want to poke our heads in each room to see where our family member was. This was a concern as there were unattended babies in cribs behind the main desk. We eventually texted her husband and found the room number. There was clutter and trolleys scattered around the hallways. The room where she is staying was your typical hospital room - that was clean. The staff, when you saw them, were lovely but extremely run off their feet. It's sad to see our Hospital Systems in such a state, especially as this is a private hospital, which you are paying for.

Thankfully, I didn't have an operation or have a procedure, but my observation from being a visitor is that the place is spotlessly clean, the rooms are spacious and beautifully presented, and have the latest equipment. The nursing staff are just lovely, and a friend of mine who just had an operation said the facilities were awesome and the people here were particularly caring, and he was looked after so well. Thank God for the parking under the hospital, you have very little chance of getting a park in the street in Liverpool in busy times - it is cheap - only $4 for the first hour, $8 for the second hour, $12 dollars for the 3rd to 4th hour - it's very much worth it

Our eldest daughter was born here. It's scary being parents for the first time not knowing how it will all go. What do we do and what if we need something. No issues here. The nurses were so friendly and not pushy in the way we need to do things for baby. Always happy to give advice and coach us through what to do. I was able to stay there with my wife which was a massive bonus. Plenty of bedding, formula and nappies were available to us and never did they make us feel like we were asking too much. Our room was spacious and had everything you would expect and need. Would definitely recommend this hospital if you have private health insurance to cover. Parking like most places in Liverpool is hard to find so keep that in mind. There aren't too many long stay options around as parking is not covered when staying there. Not the biggest or newest hospital but one that we really enjoyed our stay at.

I wrote the review about my friend last 3 months (below) and now for myself. There are many beautiful midwives who care, such as Delinda, Fillipa (not sure if that how to spell her name), Edna, 2 x Karren, Julie, receptionist Allision. The food was good (but one catering staff was terrible and so aggressive). However, there are more negative things and the hospital management really needs to review their services to improve. I agree with Mrs O about the inconsistency as I feel exactly the same about the feeding. I also think I know who made you cried alone in your room too as I guess she was probably the one making a rude comment about my partner and telling me off all the times just because I was told to do different by other staffs. WHen I admitted the hospital, they didnt notify my OB. She actually had to call them to ask if I was there. I asked them to keep the placenta for me, they said they would and then when I went home, I was told that no one knew about that. I was given antibiotics more than I was supposed to. THey only stopped giving me after I questioned and said "we didn't read the note" They made me to ask again and again (one thing I had to ask 5 times) about things that they supposed to do (and were requested by my OB to do). THe worst part of it was that they just said "ok, I'll check for you" but never get back to me and I had to literally asked 5 people 5 times as the message seemed not to be passed on. WHen I concern about my daughter, they sent me to ultrasound and made me waste 5 hours (on discharge day) to wait for the doctor telling us the result. In the end, no doctor came (he was there before and supposed to discuss with us after looking at the film) but midwife said nothing need to worry. Then we were sent home for ridiculous waiting time. And now they send me the bill for doctor looking at the ultrasound result!!! Catering staff came to collect food tray and told me off when I was just eating my dinner because I left the tray on my room floor and the tea cups near the bin, (just because I needed the table to eat my foods). and more, just dont want to list all here I did their survey and was replied to be contacted to discuss about my dissatisfaction, but never heard from them since 23.10.19. I lodged a formal complaint on 23/10/19 and never heard from them either. .................................... My friend gave birth here in May. She said the staff were nice and the service was good but she complained about the midwife/ nurse with the long fake nails. As my friend was bleeding so much that the nurse/ midwife (?) had to put the hand inside her body to clean. She said she still could feel the long hard fake nails even with the gloves. It was really painful and not comfortable at all. I just wonder why staff are still allowed to have long fake nails while working in the labour room. It's not just about hygiene but also about the danger and discomfort for the patient.

Very disappointing experience. Having had surgery before at st Vincent’s private, I came to southwest syd private assuming it would be on par. I was very wrong. 4hr wait for elective surgery. Why was my admission time so early? Badly scheduled. All the drugs prescribed couldn’t be given to me at the hospital. I was in a lot of pain but their pharmacy had closed so I had to drive around trying to find an after hrs pharmacy. Pharmacy I went to was out of stock and the other one was closed. So I went home with no painkillers. Surgery went well otherwise.

I was a day patient last Monday for a procedure in theatre, I was asked to arrive at 7am. Although I was patient number 3 on my doctor's operating list, I did not get to the theatre until midday, 5 hours after my arrival time. At no time was I given any explanation for the extremely long wait. I have since found out that it was caused by a staffing issue in theatre where a theatre nurse who has worked with this doctor for 10years, was transfered to another theatre without any consultation with my surgeon. He was not prepared to start his theatre list until this experience nurse from his team was reinstated to his theatre. This muck up took 2 hours.

Very professional and empathetic staff. Required urgent surgery and was accomadated for within 5 days. Own room was great with decent servings of food provided and they allowed me to have visitors and bring my laptop so I can continue working whilst recovering. Nurses were very attentive and caring, was further provided free physio advice for my after care/post op procedure.

We had a great experience at Sydney South West Private during and after the birth of our daughter. All of the midwives were calm, relaxed and approachable. And our stay at the hospital was very comfortable.

My appointment was meant to be at 7.30am so i came 30 minutes earlier for paperwork. By the time i got into the operation room, it was already 12.30pm which was a 5 hour wait as i am also with medibank private. I was meant to go first/second but then the staff said i was second last. As i have to stay at the hospital for 5 hours, it has wasted my time as i had to take my children to school which they had to take a day off of school because of this. Very bad experience!

It's one of the worst hospitals in Liverpool. My surgery appointment was at 2:30 pm, however I didn't get in until 7:30 pm. Not only that, when I woke up and asked to see the doctor, the nurses told me he had left already and he did not leave a report or anything to give you. So bad. Please don't waste your time in this hospital. Not recommended at all.

It's one of the worst hospitals in Liverpool. My surgery appointment was at 2:30 pm, however I didn't get in until 7:30 pm. Not only that, when I woke up and asked to see the doctor, the nurses told me he had left already and he did not leave a report or anything to give you. So bad. Please don't waste your time in this hospital. Not recommended at all.

I will never ever give birth here again. My experience (July 2021) is almost identical to that of ‘Cynthia’ below who birthed TWO years ago.

My wife was admitted here for maternity in August and our experience was appalling. Most staff members were rude and our medical experience can easily be compared to what you will get in a no-frills public hospital. Wrote to the hospital and the management justified every incident reported by saying they were heavily booked, under staff and that the public-hospital grade of service is normal and acceptable. This is contrary to what we were told/shown on our introductory tour. If we had know we would have gone private patient at Liverpool Public where our experience as fully public patient with our first daughter has been amazing.

Receptionist was very rude! Nurse Linden or Linda didn't show any professionalism or tact. Nurses Lindell tried to keep my fathers Endone prescription saying 'he doesn't need this" despite a script being written up by a specialist!! Unbelievable and INCREDIBLY suspicious. She gave a plethora of misinformation. Nurse Lindell/Linda you should re-evaluate your motivations in being a nurse!!! @ the person who hired her, please URGENTLY re-evalue your vetting process!!! The feedback about the others nurses was positive which is why I rated 2 stars. Such a shame that bad potatoes ruined the experience 👎🏽

I have had been to most hospitals in sydney south west area I can honestly say that this hospital is by far the best. The nursing staff were so caring and the wards were well staffed and always checking to see if there's anything they could do for you. Big shout out to the nurses Nick and Xiu. Highly recommend.

Customer service is below average for a private hospital. Have to call multiple times for any query to be answered, no appolgies offered either. Nurses and staff need to have better training in terms of customer service!

I had my first baby here in July this year. I can’t fault the facilities, very clean and comfortable in the maternity ward. I was very happy there. Majority of the nurses were great and very supportive. My midwife really downplayed where I was at in my labour though and wasn’t passing the correct information to my OB (she almost didn’t make it for the delivery because of that). First she told me that my water hasn’t broken yet- when in fact it had and was confirmed by another midwife. She told my husband and I that she’s had 27 years of experience and knows what she’s talking about. Then when I told her the contractions were getting really bad, she told me I’m not even at the real deal yet! What a thing to say to a woman in labour. Scared me so bad. had no pain killers at that point but when she said that, I agreed to a shot of pethidine because I thought it’s going to get so much worse than the pain I was already enduring. The next thing I know (5-10 mins later) I’m pushing and about to give birth, she says no don’t push you’re not ready! I kept asking her where my OB was because this midwife was stressing me out! But she downplayed it to my OB. 20 mins later my baby was born and my OB just made it. It gets worse. Every nurse had a different opinion on how much to feed my baby and other things, there was no consistency. On the third day, there was one nurse in the nursery where my son was, who got so angry at me did so many things I don’t want to list here (none of which she had any clue about). She made me cry and cry in my room alone at 11pm. She was so nasty, I’ll never forget that woman. I did not want to deal with her after that. She is a prime example of who shouldn’t be dealing with new mums at such a crucial, sensitive and emotional time.

On arrival the receptionist was defensive and rude, not sure why =S Nurse Liden (could be Lido or Lidel) was also rude and did not want to hand patient (my father) his doctor prescribed Endone. Be careful of this nurse if you have an Endone prescription, make sure she does not hold onto it. Mind you other nurses who interacted with my father were lovely and made him feel at ease.

Awesome midwife, knowledge and sweet. Shout out to Di

I was admitted on the 5th October 2023, for major bowel surgery. I was in for 6 days. I cannot speak highly enough of the hospital and staff, especially the ICU staff. I had many amazing nurses. They were kind, respectful, friendly, nothing was a bother to them.

Very professional and excellent service. I was made sure I felt comfortable by all means. The staff and the midwives were extremely polite and friendly. The were always available for me, no matter what time and how many times I asked for them. I really enjoyed my stayed there. The rooms were nice and clean and had double beds, so husband would also feel comfortable during the stay. This place is also perfect for first time mums like me because they also provided free lactation consultation and classes, paediatrician visits and much more. Definitely looking forward to come back here again for my next baby.

I recently spent a week recovering from hip surgery and cannot recommend the care I received highly enough. Everyone went out of their way to assist me from the catering staff, the cleaners, the physio and especially the wonderful nursing staff. Thank you from the bottom of my heart.

I had surgery and day staff were great. I can say that admin staff looked overworked n extremely busy.

The Doctors are fantastic and the nursing staff! The food was great. .... I had a long stay and I cannot thank you enough for the care you showed me.

Really lovely professional nurses in day surgery. Thank you.

One of the doc Dr Gihan came to our home on 13sick service in ADELAIDE and giving old prescription. Also diagnosed wrong viral infection and given completely irrelevant medication.

It's an okay hospital if you need something done quickly and to avoid the queue for procedures. Don't expect anything lavish though. The food is okay. If you have a lot of medical comorbidities, you're much better off going to a teaching hospital like Liverpool Hospital. It may be old and the toilets might be crap, but it has proper procedures and guidelines in place, it is a university teaching hospital and the staff are much better at dealing with complications and emergencies. What bothered me a lot about this private hospital was that the proceduralist does not do the consent forms for the angios. The nurses did. It's not about experience but about accountability if there was a complication. It is the same for discharge letters...the nurses do it when really, it should be done by the medical officer on duty. Choose your surgeon wisely too, not a pompous one.

This hospital is great, caring and friendly staff, great food (for a hospital) and clean. What more can u ask for really.

I was admitted back in September the hospital was clean staff friendly and welcoming was booked for caesarean later date but my baby arrived early in saying that had too wait for a operations room 5 to six hours which I though private will be quick going in !!! And when I asked to be discharge there was no medication follow up by the evening I was in great pain my husband went to the chemist and got some medication to manage my pain.

My wife was happy she had great experience we recommend liverpool private for my friends

went in for a day surgery.. all of the staffs were kind and guided me nicely throughout my surgery n discharge.. 😊

Paid top dollar but was attended to by a foreign nurse who was only a trainee. Rude rude rude receptionist down stairs. The one with short dark hair. Why pay big and get so little. This place needs to smarten up. They also don't know the difference between a postal address and a residential address.

Admission was easy, receptionist Was helpful & friendly Emanuel & Jonah we’re great staff members…they couldn’t do enough for me Markus was also very friendly & Helpful Kirstan on the Ward was very friendly Always checked to see if I’m OK & Answered every question with explanations & put me at ease My stay at the Hospital was excellent

Just reach today to do surgery .. I met Jinki she is a very helpful nurse make everything easy .. later will write my comment about full services .. but for now thank you Jinki , hope her name is correct

Clean in all areas. Polite staff and helpful. Get there early for parking & bring your credit card. Or if not staying long park in Liverpool Westfield's (first 3 hrs are free).

I was a orthopaedic patient for the last eight days . And I cannot speak more highly of the staff . Everyone was fantastic the meal ladies to the incredible nursing staff thank you 😊 🙏 ☺️ ❤️

Excellent friendly and helpful staff. From admission to pre op to nursing staff in the surgical unit. Room was clean and spacious and food was good and plentiful. Would definitely recommend to others.

Very unhappy . My Health Fund told them I had full cover but they told my specialist that I did not have private cover !! Would NOT recommend this private hospital to anyone. Have tried to contact with no success. Really angry.

I have had the best care possible. My rooms were good. Staff were excellent. Food was good and plentiful. My only complaint would be the construction noise but that is necessary as they need to expand

Could not fault the nurse's. They went above and beyond. Especially Phyllis the night nurse I had as I ended up staying overnight. Beautiful, caring person. Also Rod was very helpful. Nothing was too much trouble for any of them. Right down to administration. I would highly recommend this hospital.

Good enough help .. BUT WITH NO CT SCAN IS UNACCEPTABLE. Noth the staff's fault.. GOVERNMENT!

My visit was from the 18th to the 21st of February. All of the staff I came across were excellent! Couldn’t ask for better care. Thank you to all the staff that looked after me and food services staff for all the great food.

My mum was referred to Dr Shah for her surgery twice and he wasn't interested in treating her. He has referred her to different surgeons twice now and booked his leave when her surgery was scheduled. Unprofessional and completely unacceptable. Left my mum with stress and anxiety in finding a new surgeon in such a short time with a life threatening condition. Would not recommend to anybody - don't waste your time.

From checking in to checking out was fantastic. I was looked after by very professional and caring staff. I’ve couldn’t have been in better hands.

My wife gave birth to our first born here. We had a pleasant experience. The staff were lovely, supportive and caring. Big shout out to Edna, Florence and Sharon for making the transition to being first time parents less daunting!

Pleasant stay here had a great little nursing team look after me during my recovery Don , Nanuka and Julie. All staff are great and my first time experience was great even ICU staff were excellent and super attentive. Rooms a nice and modern also very clean great standards all round.

This review is for the maternity ward. The midwives are lovely although are very inconsistent with advice. This was my second child I delivered here and I was so confused with some of the advice I was given. I pretty much ignored them and did my own thing as every midwife had a different way of doing things. The midwife I was with during labour didn’t believe I was in labor. Because it didn’t show on her machine. I kept informing her I’m getting contractions in my back , so of course the machine wouldn’t show I was in labour. She refused to check if I had progressed. My OB came in and checked me and I was 7cms. Unfortunately I’ve had 1 amazing experience at this hospital and 1 terrible one.

Hospital was absolutely awesome! Unfortunately 2 nurses - Loida & Thi were absolutely horrible. Wouldn’t help me out of bed post surgery, refused to get me anything to drink and kept slamming my door while I was sleeping. So disappointing.

This private hospital can't be worse. The only star I give to the nurse named D.I and the midwife, they are helpful and friendly. Except them I can't find any other good points. I deliveried my first baby at st George private hospital, and I found sydney southwest private hospital is much worse. Before I booking the hospital I confirmed with their manager Blanka to make sure the air conditioner is not too strong. She promised to me she will control it. But when I deliveried my baby the stuff told me she is new and they can't control it. The low temperature made my body hurts. I really can't imagine a company and be so terrible. Also the food was terrible too.

Went here for a day surgery, was in and out in about four hours. Very quick and organised and nurses are lovely and caring.

Really lovely nurses in the Oncology ward. Clean and small unit so you could socialise if you want or not, had almost everything. Wifi access needs improvement and could do with an ultrasound machine to difficult veins but otherwise great. Very positive first experience.

This rate is for the maternity ward, as I had a good experience delivering my baby there. The midwife was very helpful and professional also the other staff members were always coming and checking on me and my baby. Plenty of nappies and formula was provided also very clean room. I want to also thank my Dr, Dr Shammas for the best birth experience as she was amazing.

If you are looking for 5STAR medical attention this is the place to stay, the staff are absolutely magnificent!!! They are passionate about their careers and patients Lovely Reception staff obliging kitchen staff, nothing is ever too much trouble. You feel the Nursing staff genuinely care for wellbeing

Nurses were very nice except 1 star for the receptionist for 3rd of August 2023 which was yesterday. She was very rude and seem racist. She was blunt annoyed for some reason.

This rating is not for the staff as they are all great and very friendly. I had my 2nd baby there was told that the hospital ran out of HEP B shots which is meant to be taken for newborns before discharge. I have birth Sunday, waited an extra day as was told "Monday well have it" I was discharged at my own accord but was told once again "tomorrow but we will call you" I'm sorry how does a private hospital not be able to have access to an important vaccine for newborns?? I pay good money for my private health and expect for something so important to be available. Once again this isn't a rating for staff as they are lovely and very helpful, the hospital admin should not put thier staff under these situations.

Everything from admission to discharge was very professional. Friendly, helpful staff with special mention to Mariella. The food was absolutely delicious as well. Would definitely recommend this hospital.

A big thank you to Dr Reddy and her surgical team for the amazing job they have done on me during the surgery. Their friendly, gentle touch meant a lot. This didn't stop at that but the same experience continued when I was moved to the surgical ward after the surgery. I would like to commend on the wonderful job done by the nurses there _ Kirsten H, Zile G, Lourdes A, Lilet E, Tania, Kamana, Carol, Trishna and Kiran who have attended to me during my stay at the hospital. They were very gentle in their approach, friendly and willing to help. May God Bless them and keep them happy so they are able to help and support many more vulnerable people like me who go into hospital. Keep up the good work!

Post heart op care and discharge for for my father was sub par. Process for discharge was informal to non existent. Nurse called the day after to give driving instructions and medications that were forgotten to be prescribed at time of discharge. Do not recommend if you can help it.

Staff were quite caring

Liverpool private for obstetrics is excellent. Staff and all midwives were so good. I didn't had my family with me during delivery but the staff made it so simple. All the midwives were very knowledgeable and caring .Rooms were clean and spacious. Service was excellent. Definitely recommend.

Had an operation here. Went OK.

Huge thanks to the incredible team at Sydney Southwest Private Hospital and Dr Quang Dao for taking excellent care of my other half today. Working in health, in any specialty means staying connected with the holistic needs of your patients, their carers, and loved ones. I was kept up to date at every opportunity by his Surgeon and Nursing team, and he is thrilled with the exceptional care and support he received. A great experience all round and he is already safe at home and on the road to recovery.

My appreciation towards all the nurses at Liverpool Private Hospital including Martha, Anita, Dee and Mary; Mary was extremely friendly, helpful and most importantly is supportive that makes my partner feels comfortable after giving birth, Anita and Dee were knowledgeable giving us good advice to us as first time parents. Martha helped the doctor when delivering the baby and she encouraged my wife a alot. I'd highly recommend the hospital.

I had a very pleasant stay here. All the nurses were very friendly and supportive especially Mariella and nice. I've been at the hospital a couple times before and every time it has been very good stay. They take really good care of their patients and made me feel very comfortable.

Excellent service and care. Thank you very much.?

Very good right on the nose

The worst service and management. My sister has come to visit me during my stay and we are sitting in the foyer which apparently that's not allowed because visiting hours commences at 3. The manager who has to be named Karen, wants us to sit outside in 15c weather. She keeps claiming that protocol says we can't sit in the foyer yet others are waiting the foyer.

Waited for 10 minutes no one shows the curtsy to ask. The receptionist called Rosie so rude and unprofessional. She is not even say hi to us or sorry keep you waiting. It is first abs last attending there.

My stay at this hospital was 5 star, Nurses ,doctors ,and the food were all very good.Thank you to all .

I had a day visit to have an Angiogram procedure at this Hospital. I found all staff including reception, nursing professionals, ward staff and cardiologist and persons involved in the procedure were very professional, caring and reassuring. 3 days after the Angiogram I had open heart surgery at another Hospital and whilst I was in ICU after the operation nursing staff from Sydney South West Private Hospital called my family to send their best wishes to me. The staff here took time out to check my welfare and this I found to be over and above what would be expected. Well done Sydney South West.

Nurses are nice. Dr was nice. Food was good. Shared room was a fault though

Very nice

Great staff

I just want to thank everyone there for the outstanding care I received, the doctors were great and the Nurses are superstars. I was in for 6 nights and the team did such a great job helping me though a pretty tough time and managing my pain.

I want to commend the staff, nurses, Cardiologist, Anaesthetist who took care of me in May in the Cardiac ward. Friendly and very professional. Thank you.

Nice and pieceful

Had surgery here last year - they were really good and efficient. The place was in need of a refresh but I think that is being done and it should be top class very soon!

Dr B Oteng-Boateng was very professional & extremely well experienced in surgically removing my son's tooth. It was fast and painless. I was very happy and relieved that my son was looked after by this doctor. The nurse was very lovely and put us at ease as well. Thank you! Much appreciated.

Was is South West for a week. The nurses were wonderful. They were always respectful and friendly. The lady who brought my meals was very caring and helpful. The meals were far better than I had experienced in other private hospitals. Would high recommend. Thank you again to the urses for showing care and understanding.

Had my first birthing experience here and midwife Edna was so professional and calm. She is so experienced and great at what she does. Highly recommend her. The midwife’s and nurses were also all so lovely and helpful.

I had a great experience at Sydney South West Private. All staff were friendly and kept me informed. I was listened to and treated as an individual. All care was taken to make sure I was comfortable.

My wife has a delivery and we stay for several days in the maternity ward. The nurses and midwives are very attentive, compassionate and very friendly. The staffs are always available and help us get anything we need instantly. I was also very moved when the meal lady tries her best to close the door in the most gentle way when the sign “mom is sleeping” is hang outside the room door. The delivery itself is very smooth as well with the caring of the midwife and the doctor. Aside from that, the room is clean, has natural light, room service always keep it clean too. Meals are delicious, although sometimes it’s just so so, but it could just because of the culture difference. In conclusion, we really appreciate the support and care from the staffs. I can imagine working in hospitality, especially with newborns, is very hard, but they are doing such a good job!

This hospital is a pleasure to stay The staff is attentive and all ways on hand The meals are the best hospital food that I have come across Rooms are clean and very comfortable Great experience and worth the cost Thank you