Really bad customer service, there was this blonde young lady that was really passive aggressive. Instead of trying to convince me on joining the gym, she was making me feel guilty about my life style. I work in construction about 10 hours a day, her answer about that was “I also work about 10 hours”. Darling, in case you get to read this, when I got there you were in the office with the aircon running, in addition to that her response about the $100 fob key was “if you don’t like the gym you can leave after 7 days trial, but you will lose the money of the key” It’s not about the money at all, it’s just the bad customer service this girl gives and makes people feel bad about their life style, if people think about joining a gym, this girl will just make them run away from it

Didn’t wanna throw her under the bus but I’m disappointed because the young brunette girl with huge blue eyes I think her name is Jessica anyway very lazy and rude. I asked for help with finding something and her response was “I’m too busy”… I was in shock. She’s never too busy when it comes to talking with different male members in the front room every day, she even stays back sometimes when staffed hours are over just to sit in reception and talk to them. Not a good look for herself or the gym and it’s very unfortunate I couldn’t get the help I needed.

Small gym, good equipment but a small range. Always busy and staff will make you feel super pressured. I hate how much I get stopped by staff and was pressured to give a 5 star review of the gym. Staff member stopped me to give a review and reached over to tap 5 stars on my phone before I even had the chance to give a proper review. I regret signing up, expensive and not worth the price

I signed up about 3+ years. I struggled with losing weight on my own and from diets. I enlisted the help of PT Alessandro, his helped me alot. He got me started on my fitness journey, learnt about nutrition and how to track progress and set "realistic" goals. The staff always super friendly and attentive. They always listen and take feedback. There is various equipment and all up to date. My local gyms are kingsgrove and bexley but i prefer Earlwood. There is two levels. I like treadmills/cross trainer as you can lookout, there are TVs and free wifi. Upstairs is nice, you can do weights or hit boxing bag or do some floor exercises. They've recently got another trainer guy Themi. @forzafitnesspt (PT Alessandro) @anytimefitnessearlwood

One of the worst communication staff i have ever seen honestly from this experience i am thinking of cancelling my member ship all together. I spoke to Samantha and finally received a call back today she informed after being member for 6 years she couldn't bring my price back down to 19 dollars a week. As it is at 24 !!! a week right now the best she could do was lock me in a 18 month contract and bring it down a dollar. Thinking about this makes me disgusted and angry. My reasoning I spoke to multiple other consultants at Marrickville, Burwood, fivedock and Hurlstone anytime fitness they all assured me I would only be charged the 19 dollars a week instead of the 24 . I will no longer be attending this gym and do not recommend any person to do so.

I was a member at anytime fitness earlwood, but recently I have transferred over to a different anytime fitness. This being due to the fact that my membership fee was increased without any notice. Upon realising this I tried to negotiate the amount with the staff but they were rude and dismissive. I was told that the price was fixed, however there were no upgrades to the gym that would warrant an increase.

I was visiting Australia for a month from UK. I'm a member of Anytime Fitness in UK. AF Earlwood was a fantastic gym and I can't recommend it highly enough. Sam the manager was awesome, always very friendly and welcoming and the gym was spotless. extremely well run and equipped and I could not have wished for more from a gym. I miss the place now I'm back in the UK.

Highly recommend Anytime Fitness Earlwood, it’s a friendly and clean gym to go to. The staff are amazing. I had a great time in my first class with Sam as our trainer. Sam pushes us to our limits and has the best interest in our goals.

I have literally been trying to cancel my membership for months and haven’t received a reply from anyone. The entire time I’ve been trying to cancel my membership I’ve still been charged, this is absolutely ridiculous and I shouldn’t have to chase down for close to 3 months to get someone to cancel my membership for me. It should be easier to get in touch with staff, instead of having a mobile number that no one ever answers and an email address no one ever replies to. What makes it worse is that the only way to cancel my membership is through this gym. Do not recommend.

I can always count on the staff to give me what I need, they are also willing to take suggestions for improving access to equipment. Fantastic customer service, very helpful. Glad to be apart of this gym :)

This gym is very expensive for no apparent reason my gym member ship went up for no apparent reason. I went from being charged 19 dollars to 25 dollars a week. When i contacted the staff i was lied to the staff i quote saying "each gym had to rise their membership values, due to inflation". So to double check i called other anytime fitness within my area and i had come to learn this was not true. This whole experience nearly made me cancel my whole membership of 2 years and switch over to fit and fast. Thankfully the staff at Marrickville anytime fitness sorted this issue out for me. Would not recommended any fitness lover to come here.

Anytime Fitness Earlwood is by far the best Anytime Fitness gym that I have trained at in Sydney. It's bright, spacious and always clean and tidy. There is plenty of equipment to chose from over two floors even when the gym is filled to capacity. Sam the Gym Manager is awesome. She always has a happy and positive attitude when she greets me "hello" and when I leave. The staff are friendly and the gym vibe is cool but respectful. I highly recommend this gym.

worst gym I've ever seen. they force you to follow a long term contract with many terms without specifying, if you don't read carefully you will be trapped. I signed a contract with a fee of $27/week while the better gyms are only about $15-16. registration cost $130 and key fee $100 is too expensive while most gyms are Free registration or key only 30-50$. if you cancel the contract in 7 days you will lose 100$ of your key money without them telling you in advance

Such an amazing gym, very spacious and clean. Love the friendly members and team here!

Easy 5 stars This gym is very clean, even the toilets. All machined look like they're there for a short time only. Plenty of equipment if you are looking for another handle for cable machines. Very spacious and also very kind people over there. The staff are helpful and cheerful, motivate you ro come back in. They have promotions, free classes and the music is at a very good level, not too loud like in other gyms. Just atthe right level so you can have normal conversations. Recently they had a survey and I pointed out that soap in the bathrooms was missing. The next day soap was there. Anytime really want you to enjoy the time in the gym.

Came to this gym looking for a PT and have loved it ever since. PT Alessandro has been the best I've had and the gym is a real friendly environment where I feel confident to work out on my own and get to know the regulars. Super Clean and organised, larger than some other anytime fitness gyms.

Great gym with a wide range of equipment and super friendly and helpful staff! Best anytime

I have been a member of Anytime Fitness for many years. I recently moved into the area and have started training at Earlwood. This gym has everything I need from weights, running and boxing and the staff are very friendly and extremely helpful. All in a neat and clean gym environment. This is a great all round gym and I would recommend you give it a try. And when I am on the move, I can train at any other Anytime Fitness Gym all over Australia and the world.

Today I went to Anytime Earlwood, passed by office room, few people there, but no one was interested to greet me with welcome or good afternoon. When I started my workout a trainer approached me asking if I had towels, I informed I did not, so he said it is gym policy to use it. As it was my first time there, I informed that I always wipe after use equipments in other places, he said even wiping it, I need a towel to train there. I asked to bring next time, it was accepted by him. From my point of view it sounds unpleasant to first interaction with a client. Half of people inside the gym had no towels at the moment, if you go to any other anytime fitness it will be the same scenario. What is the point clean a equipment with a sweaty towel or even cover it? is it more effective than use something to clean it? The size of gym is good, plenty options of equipments, but weights were messy, dumbbells damaged, floor not clean, drinking fountain no enough water pressure to use it. If you want to force your clients to strict follow the policy, please provide us the same level of service.

Excellent gym! Staff are welcoming and the place is very neat and tidy, all the equipment is stacked away nicely. Love the bathroom space :)

Huge gym, lots of equipment and heavy weights. There's an upstairs section for more agility type stuff, prioritizes weights rather than cardio machines which is very nice compared to ther gyms. Nice people, great to talk to. But be warned, some days and hours it might be completely packed with school junkies

This gym is massive compared to some in the area, good range of equipment and lovely people. Sam and Jacinta clearly care about their members and their gym and I would 100% recommend joining here. Staff and members are lovely and the gym is always clean too. Good crowd.

Great Gym with great staff ! Lots of equipment so never waiting to get your sets in. Clean tidy and not too busy !

A great club, with amazing customer service. Huge shout out to Xena and Sam who do their best to put their members first! Would highly recommend.

Best gym in the area!! The staff are all beautiful and friendly, the members are also friendly and kind to each other. Extremely comfortable environment to train in and they have every piece of equipment or machine you’ll need guaranteed. Highly recommend!!

amazing and friendly staff, so lovely and genuine.. they are constantly on the gym floor packing up weights at least every hour which is why the gym is so clean. the girls push you and motivate you to be the best version of yourselves. they clearly care about their work. BEST GYM IN EARLWOOD would highly recommend.

Great gym, great people. Amazing equipments and staffs

Great gym jasmine is great very friendly and looks after me on my fitness journey

amazing place, kind heart staff and very caring. i want to thank Sam and team for looking after my father. Thank You Gurwinder

Best anytime club ever been to 👌, clean and equipment well maintained. even the manager is fun to get along with. - thanks for the protein shake doe😆🤟🏾

Signed up with earlwood! The best gym in Sydney. The office ladies are so nice and welcoming. The equipment is good. Clean gym. #hammerstrength. Honestly give it a try best gym 👏 👌

Love training at AF Earlwood! Great gym and an amazing gym community. The gym is always clean, the music is always great and i love the super friendly and helpful staff

A relatively large gym with all the weights and machines you could dream of, i.e. Multiple squat racks and benches to accommodate all the gymbros. Upper level also has gear for crossfitters. Gym is usually packed in the morning and early evenings. Showers and restrooms are typically clean more times than not.