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Australian Cruise Group

Restaurant Lunch restaurant Sightseeing tour agency Boat tour agency Boat rental service Cruise agency Dinner theater

One of the Most Reviewed Boat tour agencies in Sydney


Address

King Street Wharf, 32 The Promenade, Sydney NSW 2000, Australia

Website

www.australiancruisegroup.com.au

Contact

+61 2 8296 7351

Rating on Google Maps

4.50 (511 reviews)

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Featured Reviews


Frequently mentioned in reviews: service (40) cruise (37) experience (20) good (20) great (19) staff (16) Sydney (16) meal (14) time (12) dinner (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chantelle B. 1 year ago on Google
    Had the best times celebrating my best friend bday. The service of all staff, crew was impeccable. We were attendee to by waiter naked Eddie, he was friendly well mannered and so helpful. Loved the who experience would definitely do another cruise 🛳
    3 people found this review helpful 👍

  • 1/5 Mojca U. 2 years ago on Google
    If I had the chance to give zero stars I would. The cruise was beautiful, but the staff from this agency are not professional. Waited for days before someone picked up the phone and then waited before I received the booking confirmation after I had to reschedule the cruise, which was this agency fault. At the end my name wasn't even on the list of the guests, so they had to set up a table in a hurry. Luckily they weren't at full capacity, so they could give us table.
    2 people found this review helpful 👍

  • 5/5 B F. 1 year ago on Google
    I booked this as a spontaneous, surprise birthday dinner & wow, I was very impressed. Booked VIP seats & ordered the cheese platter as well as the soft drink/juice package. From the moment you board, staff are welcoming & friendly. You immediately feel the warm ambience as you walk through to your table. Food was nice, a well portioned 3 course meal that satisfied the stomach. Then there’s the show, the performers were great & you can tell they truly are passionate about what they do. If you want a great night out with good food, scenery & entertainment, I would definitely recommend experiencing the Sydney Showboat.
    2 people found this review helpful 👍

  • 1/5 朱文 4 years ago on Google
    (Translated by Google) It's a really terrible experience. I felt the racial discrimination and unrespect through the experience! I think I will never,ever book the tickets from the cruise group again! They arranged almost Asians and blacks in the middle tables (the basest sight tables in the groud floor) and all good sight seats for the white. Unfair! More,the people who got good sight seats get the priority to get the food! Why? ! So sad! ! ! The service is bad too! One staff came to take the beer away from our table and just asked one person who I never know? No drinks and cups on my table! Until I asked, the staff came with a poker face! There's no worth vivid Sydney curise experience! Another Chinese feedback to the Chinese compatriots, please try to choose another vessel to avoid VIVID Sydney Ballroom Budget Late Buffet Dinner Cruise, the Chinese and obviously other people of the race will be given priority in the middle of the worst position and The staff also began to arrange the physical quality of the meal from the best people in the field of vision. In fact, it is similar to the beverages and drinks of the local canteen, which can choose three dishes, and the wines are not at least directly in the middle. Ask if you don’t drink and take it away! You don't even know the people around you, but arrange for you to sit in the worst position in the middle! Very crowded and let you share a bottle of wine or other drinks! Anyway, I will definitely not decide on their second trip or look for a travel agency agent! (Original) It's a really terrible experience. I felt the racial discrimination and unrespect through the experience!I think I will never,ever book the tickets from the cruise group again!They arranged almost Asians and blacks in the middle tables (the basest sight tables in the groud floor)and all good sight seats for the white. Unfair!More,the people who got good sight seats get the priority to get the food!Why?!So sad!!!The service is bad too!One staff came to take the beer away from our table and just asked one person who I never know?No drinks and cups on my table!Until I asked,the staff came with a poker face!There's no worth vivid Sydney curise experience! 另中文反馈一下 给予自己的华人同胞 请尽量选别的船只 避免掉VIVID Sydney Ballroom Budget Late Buffet Dinner Cruise这艘船 华人和很明显是其他种族的人基本都会被优先安排在中间视野最差的位置且员工还先从视野最好的人开始安排取餐 实物质量其实就是和当地食堂的15澳可以选3个菜这样的品级差不多的 饮料和酒水也并不是每人都有 甚至中间的至少会直接不问看你不喝就直接拿走的情况!特别周围的人你都不认识 却安排你们坐在中间最差的位置!非常挤 还让你们分享一瓶酒或者其他饮品!反正绝对不会再定他们家第二次 旅游或者找旅游中介代办的三思!
    2 people found this review helpful 👍

  • 5/5 Andrew K. 4 years ago on Google
    Amazing
    1 person found this review helpful 👍

  • 5/5 Shelly H. 4 years ago on Google
    Worth to have this dinner on cruise for 3 hours!!!!! Love the view, food so much!
    1 person found this review helpful 👍

  • 5/5 Dominique D. 4 years ago on Google
    (Translated by Google) Everything is good for your start but many regrets that you have to stop this great activity. I hope to see you again soon ... Sincerely, Dominique Dujardin (Grand Friend of Patrice Leclercq) (Original) Tout est Bien pour votre début mais beaucoup de regrets de vous voir devoir stopper net cette belle activité. J'espère à bientôt de nouveau... Bien Amicalement, Dominique Dujardin ( Grand Ami de Patrice Leclercq )
    1 person found this review helpful 👍

  • 5/5 Shelby H. 4 years ago on Google
    Frank Bennett was very Professional and Knowledgeable. I especially appreciated him staying in touch with me during the service of my Tacoma via Text and Phone. Great Service!
    1 person found this review helpful 👍

  • 5/5 JJ J. 4 years ago on Google
    Lovely atmosphere, beautiful presentation and delightful flavors. French size portions, had a lovely Valentine's day dinner with a nice wine selection.
    1 person found this review helpful 👍

  • 5/5 Jackie Van l. 4 years ago on Google
    Marc helped us with our trade in and purchase of our new truck. Service was great. Very fast and efficient. This is our second time dealing with this company and very satisfied both times.
    1 person found this review helpful 👍

  • 4/5 francoise p. 4 years ago on Google
    (Translated by Google) We had a great evening, fine food, warm atmosphere and attentive service without being heavy. Only one downside, the musical background is too strong and prevents a "muffled" conversation. For the rest, it's just perfect. (Original) Nous avons passé une excellente soirée, nourriture raffinée, cadre chaleureux et service attentionné sans être pesant. Un seul bémol, le fond musical est trop fort et empêche de tenir une conversation "feutrée". Pour le reste, c'est juste parfait.
    1 person found this review helpful 👍

  • 5/5 Juana R. 4 years ago on Google
    (Translated by Google) Fanatic of good French food, we are delighted in a unique and magical setting THANK YOU! WE WILL COME BACK! (Original) Fanatique de la bonne nourriture française, nous sommes régalé dans un cadre unique et magique MERCI! ON REVIENDRAI!
    1 person found this review helpful 👍

  • 5/5 Sean L. 1 year ago on Google
    I had to take my 08 Scion in for service and some repairs. Shane my service guy was very helpful and informative about what was going to happen and be done. I have no complaints with the service I received from Roswell Toyota. I will continue to have my Scion serviced there.

  • 5/5 Nawaf A. 1 year ago on Google
    Super cozy place super cool vibes and the food is great the baked goods is out of this world but their americano isn't that good.

  • 5/5 Rawda E. 1 year ago on Google
    It is my first time to visit Farina cafe and honestly the food is so delicious. I would really recommend everyone to try it out!

  • 1/5 Linda 1 year ago on Google
    They could not accomodate for a party of 20 when it was already booked and paid for so we happily accomodated to them by taking another cruise that was available. On the day of the cruise 2 out of 20 people could not attend due to Covid and they refused to refund. Terrible service and greedy company.

  • 2/5 Reni I. 1 year ago on Google
    Booked a VIVID cruise, duration 1:45. Only saw very little, went under the bridge and back. They didn't get close enough to the shore to be able to view any other of coast installation. Disappointing, not worth the money and won't use them again.

  • 5/5 Richard W. 2 years ago on Google
    Very Professional Personal. I’ve been dealing and Buying new vehicles from this dealership ship for 6 years. Excellent group of people

  • 5/5 Njideka A. 2 years ago on Google
    The reception was very warm, and the time spent was short. I was generally satisfied with the services I received. Thank you for all you do

  • 5/5 anubhav s. 2 years ago on Google
    The food was lovely. The special arrangements made for my vegetarian wife were appreciated. A good experience overall, lovely staff too

  • 5/5 Kathryn H. 2 years ago on Google
    Beautiful harbour cruise, wonderful food and drink and fantastic staff!!

  • 5/5 YAN L. 2 years ago on Google
    Parramatta dealer surprise me with their service The sales manager Anton Bollen has very enthusiastic character, with creative mind in terms of problem shooting and willing to accomendate the purchaser's personal request. He has great sales skill with polite approach. It is nice and easy dealing with him coz he could read your mind.

  • 5/5 Cherilyn K. 2 years ago on Google
    Felt like family taking care of me. Im happy with my new Runner :) Thank you Gilbert Gallegos!

  • 5/5 Jerry T. 2 years ago on Google
    We took our car in to have a tire low pressure warning checked. The tire was punctured too close to the sidewall to be repaired. The service department put the spare tire on in its place, gave us an estimate for a new set of tires, and did not charge us because the tire was irreparable. Very professional, courteous, and timely service.

  • 5/5 Gary M. 2 years ago on Google
    Buckeye Toyota service department is honest about the needs of your vehicle. They would never do anything that did not need done. I know there goal is to keep your car runnng efficiently. They do outstanding work. Sincerely, Gary Moore

  • 4/5 Kondiram S. 4 years ago on Google
    Hmmm good morning night night good morning happy ? you good with good morning w

  • 5/5 Jamie P. 7 months ago on Google
    Natalie was such a lovely host. Very impressed with the food on board the Clearview vessel it was delicious we will definitely be back for another cruise 🙂

  • 5/5 Twinkle V. 4 months ago on Google
    Our experience was very pleasant with showboat Australia cruise group. Food , facility and performance were excellent. The captain Andrew was extremely helpful and down to earth. Whole team was very inclusive they helped us with wheelchair in and out. I would highly recommend it to anyone.

  • 5/5 Patrick Jnr V. 4 months ago on Google
    Absolutely Stunning and Perfect for an Anniversary! Empty upper floors perfect for photos. Even their Bathroom is Amazing

  • 5/5 Selma K. 5 months ago on Google
    We had a fantastic day celebrating my girlfriend's birthday , foods and drinks and friendly crews make us feels comfortable and enjoyable. I would highly recommended it to all my family and friends.

  • 5/5 Tim W. 5 months ago on Google
    Fabulous experience, food was fantastic, service excellent and a fabulous way to see all the harbour sights.

  • 5/5 Phil S. 5 months ago on Google
    We had a fantastic time tonight. This was our second time going on this cruise and we were glad we went this time around to show our relatives who came from overseas. The whole team were fantastic and I was very impressed they all worked together like a well oiled machine. Customer service was top notch and five star. A special thank you to Dennis and the gentleman (didn't get the name) who greeted us at the pier and was able to help us out. My tip is to get there nice and early as Sydney traffic is very unpredicable. The show was great and the food was delicious. Plenty of time and opportunity to take photos of the harbour and you get some really great shots. If you are a local or a visiting tourist this is a must to put on your list of things to do. Well done all!

  • 5/5 Monica F. 6 months ago on Google
    We did the dinner cruise on a Friday and a lunch cruise on the Sunday- so glad we did both as they were both different but both wonderful! Staff attentive and helpful. Food was amazing for both. I can’t recommend one over the other as they are equally terrific, just choose one that fits your plans or do what we did- BOTH!!

  • 5/5 Georgina C. 6 months ago on Google
    The staff on the Clearview Glasshouse Boat treated us like VIPs. Five stars for great service, food, wine and ambience. The perfect way to celebrate my birthday and cruise along beautiful Sydney Harbour. The sunset dinner cruise was stunning and there are wonderful views of the harbour from every side of the boat. We’ll definitely do this again!

  • 1/5 Tips and T. 6 months ago on Google
    DON’T DO IT! Don’t book with this cruise, I was looking for 2 tickets for whales cruise and they had like availability for 13 tickets on their website, I needed 2 for children and wouldn’t let me book for just 2 kids fair enough, I book for 1 adult and 1 child and they processed my tickets and took my money, to call me hrs later to tell me the tickets are actually sold out, 8 days later I still haven’t had a refund! I’m lodging a dispute with my bank shortly, fraudsters much. And imagine we had booked 18 tickets with a different agent but only 2 kids were left, for them to tell me that the ship is full hrs later while other merchants were selling their tickets, by this time no one had to lockers available. Lucky a princess cruise let us buy tickets for the 2 kids when we got there they were like of course we not gonna let the kids stay behind and we ended up paying less. U see what this agent advertises don’t believe it u might buy unavailable tickets and they take your money, all u get is sorry😳, fraudsters!!!!

  • 5/5 Kristie K. 6 months ago on Google
    Had the most amazing time. The staff were so lovely and friendly, the food was delicious. Value for money was top notch. Would recommend everyone to do this.

  • 2/5 Al S. 1 year ago on Google
    Very amazing Hotel.Unfortunately, neither the kitchen nor the wine cellar can compete at this level.

  • 1/5 Debbie K. 7 months ago on Google
    We had one week holiday in Sydney which we booked a clearview dinner cruise, to enjoy a lovely meal while enjoying the beautiful harbour. Australian Cruise Group cancel our cruise, to rebook it a few days later. We thought great, but then again they cancelled again less than 24hrs to go. Thankfully we were able to book a beautiful sunset dinner cruise with Captain Cook cruises, which were reliable and heaps cheaper, excellent food and great service. I would not go with OR recommend clearview, but highly recommend Captain Cook, who when a cruise is booked, actually deliveries. Deborah K

  • 4/5 Esteban 7 months ago on Google
    Nice and friendly service. The boats are well maintained and on time

  • 3/5 Toni M. 10 months ago on Google
    Recently went on a Vivid dinner cruise with food included, beverages extra. The food was ordinary, nothing outstanding. Within minutes of boarding, we were advised that the eftpos was out of service so only cash sales - unfortunate for those that had none on them. Paid $125 for a bottle of wine - retailed at $15 at the most. The cruise itself was nice but only due to the magnificent Sydney views. Would suggest to anyone looking at booking, buyer beware.

  • 5/5 Arun K. 8 months ago on Google
    The lunch cruise is where delicious flavors & breathtaking views come together to create memories that will sail with you forever 🤩⛵🛳️

  • 5/5 Tom D. 8 months ago on Google
    Duane, service advisor made the difference. Great parts & service experience in the past. I’ll keep going back. Still waiting for Lambo doors on my RAV4 - May be a long wait…..

  • 5/5 Julie C. 8 months ago on Google
    Did a dinner cruise on the clear view glass boat and it was excellent. Far exceeded expectations, the food was all excellent, the drinks were great and the view was stunning. Was a great evening

  • 5/5 Dan D. 10 months ago on Google
    We experienced the Sydney Vivid Harbour Cruise. Very satisfied with the experience and the cost. Given the duration on the water of approx. 2hrs and included 1 x beverage each it was well worth the money. A well paced cruise along the harbour experiencing the best that Vivid had to offer. There were amenities available on the boat and options of indoor or outdoor seating and standing.

  • 5/5 Reshy S. 8 months ago on Google
    Absolutely amazing experience and a must go for anyone visiting Sydney. Views are to die for. Surreal experience and ideal for celebration or just for fun. Very friendly and helpful staff, accommodated us for Vegetarian 3 course meal with special requirements although this was not an option and they went out of their way for this. Food was amazing! Greatly appreciated this as it was a special occasion. The show is fabulous and full of fun and laughter. I would so do this again!! Brought priceless memories back to Melbourne.

  • 5/5 Maria H. 3 years ago on Google
    Simply excellent!

  • 4/5 Jacques G. 3 years ago on Google
    (Translated by Google) Excellent restaurant a bit expensive, but it is justified. The setting is superb, the cuisine impeccable, the wine cellar impeccable, the service attentive without being obsequious. Address to recommend for a party night. (Original) Excellent restaurant un peu cher, mais c'est justifié. Le cadre est superbe, la cuisine irréprochable, la cave à vin impeccable, le service attentionné sans être obséquieux. Adresse à recommander pour un soir de fête.

  • 5/5 Catherine H. 3 years ago on Google
    (Translated by Google) Superb exotic place ... Excellent cuisine. (Original) Superbe endroit dépaysant... Excellente cuisine.

  • 5/5 David T. 3 years ago on Google
    (Translated by Google) A treat, perfect welcome, excellent service, all the dishes we tasted were delicious. the place is magnificent. (Original) Un régal, accueil parfait, service excellent, tous les plats que nous avons goûté étaient délicieux,. le lieu est magnifique .

  • 5/5 jean v. 3 years ago on Google
    (Translated by Google) Restaurant in the image of this beautiful country that is Périgord. Recommended stopover, fine dining, stylish rooms, warm welcome. (Original) Restaurant à l'image que ce beau pays qu'est le Périgord. Etape à conseiller, table fine, salles stylées, accueil chaleureux.

  • 5/5 Robert O. 3 years ago on Google
    Mechanics were skilled and efficient, service assistant was friendly and pleasant!

  • 5/5 Brianna L. 3 years ago on Google
    I had a great experience at this dealership. They made me feel comfortable & didn't try to tack on any unnecessary dealership fees. The pricing was fair as well

  • 5/5 jerome f. 3 years ago on Google
    (Translated by Google) very pleasant welcome we dine in the garden musical atmosphere very good food (Original) accueil tres agreable on dinent dans le jardin ambiance musicale tres bonne cuisine

  • 5/5 Lydie L. 3 years ago on Google
    Toujours très recherché au niveau des saveurs. Le cadre est magnifique et les plats très goûteux.

  • 5/5 juliet a. 3 years ago on Google
    Very enjoyable experience with knowledgeable staff who were happy to help and advise to ensure we had a great day. Amazing food and exceptional harbour views.

  • 5/5 David W. 5 years ago on Google
    Fantastic dinner cruise. Great service excellent food and very professional. Highly recommend for a great evening. Will do it again when back in Sydney

  • 5/5 Sandra S. 4 years ago on Google
    Helpful and efficient. I was able to drive out with my new vehicle the same day.

  • 5/5 Lloyd L. 4 years ago on Google
    Slick performance by the talented entertainment crew, fabulous service by the wait staff. From two very impressed kiwi visitors to Sydney ?

  • 5/5 Larry B. 3 years ago on Google
    positive experience and very satisfactory service visit.

  • 5/5 Arely L. 3 years ago on Google
    Excellent service and all the technicians are professional

  • 5/5 Anish C. 5 years ago on Google
    One of the most preferable cruise dinner boat

  • 5/5 Des M. 4 years ago on Google
    Awesome customer service esp Patrick and Ben. The facilities are very good as well.

  • 1/5 최원석 T. 4 years ago on Google
    (Translated by Google) I wanted to finish the meal quickly and get on the boat to enjoy the surrounding scenery and the sea breeze. However, the meal was late so we had to stay indoors. The steak was chewy and not very tasty. It was the least tasteful meal in Sydney. I wanted to finish my meal quickly and go up to the boat to enjoy the surrounding scenery and the sea breeze. However, the late arrival of the meal forced us to stay indoors on the ship. The steak was tough and not tasty. It was the least delicious meal in Sydney. (Original) 빨리 식사를 끝내고 배 위로 올라가서 주변 경치와 바다 바람을 즐기고 싶었습니다. 그러나, 식사가 늦게 나오게 되어 우리는 배의 실내에서만 머무를 수 밖에 없었습니다. 스테이크는 질기고 맛이 별로 였습니다. 시드니에서 가장 맛이 없는 식사였습니다. I wanted to finish my meal quickly and go up to the boat to enjoy the surrounding scenery and the sea breeze.  However, the late arrival of the meal forced us to stay indoors on the ship. The steak was tough and not tasty. It was the least delicious meal in Sydney.

  • 1/5 Tracy P. 2 years ago on Google
    The cruise was lovely and staff members on the boat provided great service 👌🏻 Cant say the same for the booking agency 👎🏻started off good at the beginning but once our cruise got cancelled and transfered to another cruise 48hrs prior to our event, they showed poor customer service, lack of knowledge of their own policy and procedures and were very unprofessional. Couldnt answer simple questions, did not return my call, messages and email, was told numerous time that manager will return my call and assist me but never did. Left me feeling worried, unease and upset not knowing if my group would all make it on the cruise successfully. Will be planning another cruise in the upcoming months but definitely not with Aus cruise Group again.

  • 1/5 Peter C. 5 years ago on Google
    Customer service at the harbour desk was rude and unfriendly. Went elsewhere!

  • 4/5 Christopher T. 5 years ago on Google
    (Translated by Google) Top selection, friendly and helpful team. If just the shoes are not in stock you can order them easily in the store, leave number and you will be notified. Top customer service. (Original) Top Auswahl, Freundliches und Hilfsbereites Team. Wenn gerade die Schuhe nicht vorrätig sind kann man sie sich auch einfach in die Filiale bestellen, Nummer hinterlassen und man wird benachrichtigt. Top Kundenservice.

  • 5/5 katherine l. 4 years ago on Google
    Had our work Christmas party . It was an awesome new night and the entertainment was great fun Food is good, don’t expect a 5 star meal but it is good to eat Alcohol has reasonable prices

  • 5/5 Nyzhni V. 4 years ago on Google
    (Translated by Google) Thank you for your work. (Original) Дякуємо, за вашу роботу.

  • 5/5 suzanne r. 4 years ago on Google
    Great experience

  • 5/5 Jacques L. 4 years ago on Google
    (Translated by Google) Excellent personal contact with the person in charge of the follow-up of file. Very good accompaniment in the rather complex steps of a sale with several heirs. (Original) Excellent contact personnel avec la responsable du suivi de dossier. Très bon accompagnement dans les démarches assez complexes d'une vente avec plusieurs héritiers.

  • 5/5 Branca B. 4 years ago on Google
    (Translated by Google) excellent (Original) excellente

  • 5/5 Zach R. 2 years ago on Google
    They were very nice, knowledgeable and very helpful. Best service place I’ve been to.

  • 5/5 Chou T. 4 years ago on Google
    good

  • 5/5 CARMEN F. 4 years ago on Google
    (Translated by Google) Excellent (Original) excelente

  • 5/5 Sk8 s. 4 years ago on Google
    (Translated by Google) Refreshes when entering the oxygen capsule. (Original) 酸素カプセルに入るとスッキリします。

  • 5/5 rosebeth E. 4 years ago on Google
    I had a quality and professional experience with New American Funding. If you Merrit it, they surely will approve your loan. I Certainly got the Mortgage Loan i applied for with this company. I recommend this company to anyone looking to get a loan. Thank you New American Funding. You made my first experience in buying a property a real Success!!!

  • 5/5 Daniel M. 3 years ago on Google
    (Translated by Google) Very playful, friendly and calm atmosphere on the terrace, delicious brazier cuisine, summer freshness, exotic flavor, friendly and impeccable service, our favorite restaurant in the Dordogne all year round: thanks to Christophe, Alexandre and Madeline! (Original) Atmosphère très ludique, sympa et calme en terrasse, cuisine braséro délicieuse, fraicheur d'été, saveur exotique, service convivial et impeccable, notre restaurant favori en Dordogne toute l'année : merci à Christophe, Alexandre et Madeline !

  • 5/5 Luiza Soares Da S. 3 years ago on Google
    (Translated by Google) Satisfaction with orders and everything on time. (Original) Satisfação com encomendas e tudo dentro do prazo.Ameiii.

  • 5/5 isla q. 3 years ago on Google
    Have been on 2 cruises before and the service and food has been top notch. Going again soon.


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