Nano Tanks Australia Aquarium Shop @OzDiscus image

Nano Tanks Australia Aquarium Shop @OzDiscus

Pet store Aquarium shop Aquarium

😠 Was very disappointed with the service, made an order worth $160 and even spoke with the own to clarify! Order meant to be sent today. However, received no notification today. So i contacted the shop to be informed that the team missed my order today! Offered to send out tomorrow! So, I asked and go... People often mention fish, David, service, great, store, friendly, shop, aquarium, Nano, helpful,


Address

Unit 28/191 Parramatta Rd, Auburn NSW 2144, Australia

Website

nanotanksaustralia.com.au

Contact

+61 2 9748 7235

Rating on Google Maps

4.70 (281 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: fish (50) David (23) service (20) great (20) store (19) friendly (18) shop (16) aquarium (16) Nano (14) helpful (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 H M. 2 years ago on Google
    I have been a couple of times to this shop, now it became one of my favourite! Great variety of fishes specially guppies. Price is very reasonable. Good customer service. It is worthy to go there and have a look.
    2 people found this review helpful 👍

  • 1/5 Frank S. 2 years ago on Google
    Was very disappointed with the service, made an order worth $160 and even spoke with the own to clarify! Order meant to be sent today. However, received no notification today. So i contacted the shop to be informed that the team missed my order today! Offered to send out tomorrow! So, I asked and got a refund. As a experienced aquariumist and shrimpist I wouldn't deal with this retailer in the future. A quick message stating my order would be delayed, would have been nice and would have given me more confidence and I wouldn't have cancled my order!
    2 people found this review helpful 👍

  • 5/5 Georgia M. 3 years ago on Google
    BEST AQUARIUM SHOP IN SYDNEY - 10/10! 🎉Nano Tanks Australia has an incredibly large variety of fish (both popular and rare!) 🐠I picked up a school of rare 💚Green Neon Tetra today and super pleased with them, I can see they have been taken great care of here 😊Thanks David - you were super helpful, knowledgeable, patient and friendly with my hundreds of questions! Will only come here from now on ✌️
    1 person found this review helpful 👍

  • 5/5 milad m. 3 years ago on Google
    It's hard to find a fish store in Sydney that you feel excited going to, nanotank is one of the few. I sort of like to go there every weekend and see their fish. Highly professional staff and I'm sure about their successful business.
    1 person found this review helpful 👍

  • 2/5 Timothy B. 3 years ago on Google
    Most tanks were dirty, covered in algae and some of the fish were lying on their sides at the bottom, particularly the bettas. Staff were initially friendly but disappeared upstairs to check on plant stock and then came back downstairs and ignored us...
    1 person found this review helpful 👍

  • 5/5 M K. 3 years ago on Google
    Usually don't leave reviews, but in this case i have to. Ordered a small aquarium online & was delivered in 2 days. Ace! Naturally it was broken, but from courier mishandling the package. I messaged david late on a Friday night & was surprised to hear back immediately. A replacement aquarium was then sent out. I can't stress enough how impressed i was with the service. Thanks again David
    1 person found this review helpful 👍

  • 5/5 Fady A. 1 year ago on Google
    Amazing how knowledgeable the guys are there, the fish are colourful and beautiful. If you go there you won't see thousands of varieties but you will see the most beautiful and color fish with very reasonable prices. Definitely going back. Ah another thing, if the fish or the plant doesn't suits your aquarium they will tell you and won't recommend it for you, unlike other shops that want to sell you regardless. The photo is my aquarium with some fish from "Nano Tanks".
    1 person found this review helpful 👍

  • 1/5 Jamey W. 3 years ago on Google
    My wife and I drove there to get a betta. The sign on the door said OPEN, but the store clerk was very rude and shoved us out saying they were closed. When I asked about the OPEN sign, he said "web sales only". Wasted trip.
    1 person found this review helpful 👍

  • 1/5 Dustin W. 3 years ago on Google
    Overpriced... felt ripped off buying killifish. What pet store charges $60 for a less than 2cm killi? I was going to be a long-term customer. You just lost one now.
    1 person found this review helpful 👍

  • 5/5 Rachel W. 3 years ago on Google
    11/10 services I can’t recommend enough everything I have received has been fast with no issues and the stock is beautiful and healthy Amazing customer service
    1 person found this review helpful 👍

  • 1/5 Elizabeth J. 3 years ago on Google
    I posted a 1 as 0 was not possible. Drove specifically from the city to oz discus to purchase a new fish and a full aquarium for it. Upon arrival we were stopped at the door for covid reasons. This was totally understandable as everyone's safety in these current times is paramount. HOWEVER... instead of offering solutions and alternatives for us to purchase from them we were constantly told that they were not letting people in the store and when we asked if they could bring some fish out to look at the young kid said it was too hard and he would prefer to do it all later. At the time this was incredibly frustrating as working in a personalised service I know this is not how your treat customers. Turns out them turning us away that day was the best thing for us as after visiting multiple aquariums, the few betta that we saw that day from the door way were stored in plastic takeaways containers, poorly looked after and were nothing in comparison to what they suggested and advertised on their website. Perhaps they should update their website to advise that they are essentially closed or just don't wish to sell fish!
    1 person found this review helpful 👍

  • 5/5 Faye J. 3 years ago on Google
    Been buying betta fish, shrimps and accessories from Nano Tanks for awhile now and David always delivers exceptional service, from being very prompt and helpful in answering fish questions to even answering my urgent calls at 10pm when I had some fish emergencies! David is very knowledgeable and passionate in helping customers. Superb shipping and packing especially live fish, amazing prices, continuously updated and informative website and a huge range of items for sale. Overall, my favorite, most trusted and best aquarium shop ever. Will definitely be a long term customer and will drop by to visit when in Sydney! :)
    1 person found this review helpful 👍

  • 4/5 Flavia R. 4 years ago on Google
    OzDiscus Nano Tanks are now bigger than before! More fishes, big and small, tropical and cold water. David is really nice to chat with and also very informative. Price wise they can do better but I must say definitely cheaper than Auburn Aquarium in the same vicinity.
    1 person found this review helpful 👍

  • 5/5 mel c. 2 years ago on Google
    By far the best Aquarium shop I've purchased from so far with Online services. Bought 4 Purple Mystery Snails and all arrived alive and well. Excellent packaging, shipped from Nsw to Qld. Snails in excellent health. Super fast delivery 👌. Just Excellent. Very Happy with their services. A+A+A+

  • 5/5 K B. 2 years ago on Google
    Ordered Cardinal Tetras which unfortunately were DOA due to shipping delays. Even though the fish were double bagged,had a heat pack were and clearly labelled Live Fish they just couldn't have survived such a delay. These guys went out of their way to reship my order in under a week and I now have a beautiful school of tetras happily cruising around my tank. 10/10 will be back thank you 🙂

  • 1/5 Boot L. 2 years ago on Google
    I can only speak about my online experience, in store may be great. I ordered some fish, snails, shrimp and plants for delivery. The delivery was stuck at Toll for nearly 3 days! Must be Toll's fault I thought. When they finally arrived (thankfully all still alive, amazingly, at least so far), I could see why it had got stuck at Toll. Apart from a small label on the top of the box, there was no indication that the package contained live animals. All the bags had leaked. The snails and shrimp were in the same bag, etc etc. I have bought live fish more than 10 times in the past year and this is, by some way, the worst experience yet. I placed an order with a company in QLD which was dispatched AFTER this one and yet arrived 2 days earlier. I can see from other comments that this is not an isolated event. Probably a great shop, but I won't be buying from Nano Tanks again.

  • 5/5 Alasdair G. 2 years ago on Google
    Order was delayed but I was kept in the loop all the way. Arrived in perfect condition, with great customer service. Cannot fault them on anything, especially during such difficult times.

  • 5/5 Courtney B. 2 years ago on Google
    I heard excellent things about Dave and his team's customer service when watching Blake's Aquatics (one of the few I trust) on youtube, and decided to purchase my next tank from them. Due to lockdown restrictions I spoke to Dave directly about my plans to re-home an axolotl to seek the best advice on what to get, when, and why, and honestly, his wonderful advice and customer service were phenomenal. I couldn't recommend these guys any more, and their prices are amazing too, I don't know how they do it, but I do know their passion is a huge drive for them, and I couldn't appreciate that more. Please support these guys by going to them for any of your aquarium needs, they deserve all the recognition and business you have!

  • 5/5 Jubub Y. 2 years ago on Google
    Had previously visited the shop in person several years ago and was always happy with service. Have ordered twice online in the last month (thanks to lockdown) and very happy both times. Ordered a variety of dry goods and live plants etc... always arrives quickly, in perfect condition and is great quality. Thanks a lot.

  • 5/5 Eyad J. 2 years ago on Google
    Great store. I was able to locate fish here that I couldn't find at other stores.

  • 1/5 Steve “Twisted minds of m. 9 months ago on Google
    I purchased a Yellow Flagtail online, when it arrived it was so emaciated and had an eye infection. I have been in the hobby for over 30 years and have had a lot of success nursing fish back to health but this little guy was too far gone and I couldn’t save it and it died a few days later. I emailed these guys about it and I didn’t even get a response. I have over 30 years of experience in aquarium fish and aquaculture and this fish was by far the sickest fish I have ever received.

  • 5/5 Suzie C. 3 years ago on Google
    I was initially very concerned about buying live stock from interstate but I have to say my experience overall was very very positive. David communication is excellent, he is very responsive to questions and concerns, with issues resolved very promptly and professionally. I am extremely happy with the quality of my purchase and would recommend Nano Tanks to all levels of aquarium enthusiast.

  • 5/5 Candice M. 2 years ago on Google
    I contacted Nano Tanks via Facebook messenger and David responded to my query immediately. I wanted to purchase an axolotl for my daughters upcoming birthday and asked David if he could put together a list of things I would need, he did so without hesitation and all products were quality and within my budget. David also organised for the package to be delivered via Uber and made my experience easy and my daughter ecstatic! Thank you David for your advice and experience, I will be a repeat customer.

  • 5/5 sonia c. 2 years ago on Google
    Really beautiful fish, great variety. Lots of plants too. All looking clean and healthy. Staff were knowledgeable, friendly and helpful. Can't wait to go back!

  • 5/5 Luke F. 2 years ago on Google
    I've been to 10+ stores in the last few months for various purchases. These guys are by far the most informative, knowledgeable and most importantly, friendly, staff I've come across. I will definitely be back.

  • 3/5 Lydia N. 9 months ago on Google
    Not a great experience for my first time fish delivery.. Yes their delivery and services was excellent, however when I opened the parcel the first thing I noticed was that the bag had no oxygen in it and was diflated so when I inspected the fish one had missing fins. A gap in the tail. I was told could be from transit, regardless I was disappointed with the outcome.

  • 5/5 Bernard W. 8 months ago on Google
    I am new to shrimp keeping and the shop has been very helpful to help me get started without rushing. They have been patient with my questions and very friendly. The shop is clean and the stock appears to be healthy and well-kept.

  • 5/5 Joanna D. 1 year ago on Google
    Amazing service. David had great recommendations on plants and even found some that were out of stock for me. Order arrived within 24 hours, very well packaged.

  • 5/5 Mauricio F. 1 year ago on Google
    I love going to Nano Tanks Australia even if it's just for a browse, their fishes are so healthy never had any issues with the ones I have got from them, friendly staff always willing to help and educate new people into the hobbie, great variety of fish & shrimps food, live plants and ornaments

  • 5/5 Sabin S. 8 months ago on Google
    Nice shop with tons of big gold fish and lots of Betta. Nice live plant collection but not a lot of variety. Went to buy some plants.

  • 5/5 Xylia G. 10 months ago on Google
    I bought an Axolotl and a betta, they both arrived alive and well. There was a little leak in both bags but they were double bagged so the fish were fine. I will be buying from here again

  • 5/5 John C. 11 months ago on Google
    First time at Nano Tanks last week. Got a trio ofPygmy corys (cories?) for my nanotank plus a few extra plants. I found the service and advice extremely professional and friendly. Definitely coming back.

  • 5/5 Will E. 10 months ago on Google
    Awesome shop very impressive selection thats loved and looked after, highly recommend Dennis 👌

  • 4/5 Evita T. 1 year ago on Google
    The shop is easy to locate and has parking. Variety of fishes available. Everyone in the store was knowledgeable and friendly. We bought our first aquarium from here and going back soon to get some fishes.

  • 4/5 Chantasinee L. 1 year ago on Google
    Staff is friendly and well knowledge. Good customer service. Lots of bookshelf size tanks than other shops.

  • 5/5 Rusty 1 year ago on Google
    Excellent aquarium store. Very clean with quality fish. Staff were very helpful and knowledgeable.

  • 5/5 jian z. 1 year ago on Google
    hello ,I am chinese fish tank factory owner ,send our some design for your reference, hope somebody likes them

  • 5/5 Esther G. 1 year ago on Google
    Discus heaven for discus loversl Multi award winning discus varieties and they take pride in what they do. Super clean aquarium which is such a rarity these days. The team are friendly helpful and a wealth of info. Ask for Vincent! He is the best! 🙂

  • 5/5 Matt M. 1 year ago on Google
    A few years ago, we purchased our first ever online live shrimp order, which was very smooth and successful. We recently purchased some more Darwin Algae Shrimp, which we found to be great at controlling any overfeeding of fish. Both times they were packed well and arrived in excellent condition, even after a slightly longer than expected delivery to regional Victoria this time. So put Nano Tanks Australia on your list if you want to get into the shrimp-keeping hobby.

  • 5/5 Brendan S. 1 year ago on Google
    Love this place! Incredibly helpful staff. Huge range of shrimp and fish suitable for small (nano) aquariums. Great range of products to choose from too! Very tidy store that is obviously very looked after. We saw Rainbows, Rasboras, freshwater Pipe fish. We saw blue eye furcatas , blue eyed lemon cats, blue cherries. I could go on, believe me. Ask my wife. A good range of plants too - I'm sure they'd love to do more, but their store could only hold more if they siliconed up the doors and windows and you had to swim in. Did I mention they have a duplicate sized area for Discus? No? They do. I've always skipped Discus like I do with Cichlids, just not my bag. But this store makes you take notice. Also a technical masterpiece that they should be very proud of. Something worthy of a Dubai pet store or Aquarium markets in Thailand/Hong Kong. Awesome stuff. Will be returning, regularly.

  • 5/5 Firman R. 1 year ago on Google
    Helpful and happy staffs. They're not fazed with noob questions from beginner hobbyist. Came back with live shrimps, Otocinclus Arnoldi and moss in healthy state. Hope the algae will be eaten up a bit.

  • 5/5 Sam D. 1 year ago on Google
    Great knowledge and expertise. Special thanks to Denis and David for giving us the right information for setting up our tank.

  • 5/5 Daniel J. 3 years ago on Google
    I really like this place, the staff r verry friendly & knolegable, they have beautiful guppy's & betta's that I haven't seen in any other store & a lot others off course & they have drift wood & rocks .

  • 5/5 Manny F. 3 years ago on Google
    Firstly, the most friendly fish 🐠 store staff I've ever met 😃. Great collection of tropical and Nano fish. The main attraction is a wide range of super high quality show quality Discus. Well worth a visit, highly recommend!

  • 5/5 Shannonthepanda 3 years ago on Google
    Ordered 12 guppies, they all arrived well and safe. Beautiful fish, all packed individually with love and care. Thank you so much David and the team. Will definitely be making another purchase sometime in the future. 10 stars if possible~ - Lauren Zivkov

  • 5/5 Najmir 2. 3 years ago on Google
    If only there were more than 5 stars to give. David has happily to shared his knowledge and has been a great help in getting started! I used the new Betta Room (v2.0) which was great, we have the perfect addition to our community tank. There was one minor issue with the order, which requires more kudos because of way it was effectively handled. Thanks David and the team!

  • 5/5 Jeffrey J. 3 years ago on Google
    Great folks and knowledgeable staffs. Very helpful advice for my first planted dry start tank. I could spend hours (and my wallet LOL) browsing in this shop. Don't get confused with some tanks that seem to be overgrown by algae, they do this so their algae-eaters (like otos) can do their work and naturally cleans the tank. They got bettas, shrimps, discus, guppies, axolotls, etc.

  • 5/5 Tony P. 3 years ago on Google
    Great little shop, gave tons of advice Thank you for helping me set up my shrimp tank

  • 5/5 Marvin L. 3 years ago on Google
    Great selection of fish for nano tanks. Reasonable pricing and even better when there are promotions on. Fish and Darwin shrimp bought are healthy when put in tank at home.

  • 5/5 Mary S. 3 years ago on Google
    My aquarium moss arrived very fast and in great condition. Thankyou

  • 5/5 God F. 3 years ago on Google
    Had a large order of aquascaping stones that other stores wouldn't take on. David was able to take it on and hand pick stones for me with written instructions. Stones exceeded expectations and were securely packed. If you have large awkward orders that needs to be shipped, this is the place to go.

  • 5/5 danielle p. 3 years ago on Google
    I ordered 30 cherry shrimp and 20 glass shrimp, they had to be shipped to western Australia I was so worried when I found out aus post was delaying their arrival due to me being in a rural area, however because they were packed with such care every shrimp arrival alive and healthy. I am so impressed with my experience with this team that I will be using them again and again. Truly amazing thank you so much I am in live with my new shrimp!

  • 5/5 Gil V. 3 years ago on Google
    Fish arrived alive and well. David was great to deal with on the phone. I highly recommend.

  • 5/5 Maree D. 3 years ago on Google
    I have bought some Pseudomugil fish, just magnificent! Thank you, can't be happier with your service! 🥰

  • 5/5 DON R. 3 years ago on Google
    Good for tropical fish and other acquarium needs... Limited free parking just in front of the shop... I found bit hard to find as the store is in kind of business park... Friendly helpful staff... Bought two fish both still surviving and playing happily, which means healthy fish...

  • 5/5 Jacob N. 3 years ago on Google
    Nice range of fresh Aquarium fish stock, amazing varieties at affordable prices, friendly staff, best quality products. Thanks again David & the team!

  • 5/5 Simon A. 3 years ago on Google
    I bought 6 very healthy sterbai corys last week. Doing great in my new tank. I've been looking all over Sydney for a shop that treats it's fish like they really care and are passionate about the hobby. Finally I can say I found it! I'll be buying all my fish from now on from Ozdiscus/Nano tanks.

  • 5/5 Annie M. 3 years ago on Google
    I bought lovely anubia for my tank from nano tanks. It's flourishing as well. The packaging was great. Delivery was prompt. Could not ask for better service. They also stock some more unusual items or fish and always friendly :)

  • 5/5 Richard P. 3 years ago on Google
    Absolutely great bunch of guys. Would love to see a bigger amount of hardscape materials for aquascaping. Amazing store. Thanks guys.

  • 5/5 Pete S. 3 years ago on Google
    Excellent customer service, David has gone above and beyond to help and the livestock I've ordered have all been exceptional quality. I've been an aquarist for well over 20 years and can highly recommend NanoTanksAustralia to anyone interested in nano fish and Apistogramma especially.

  • 5/5 Joanne M. 3 years ago on Google
    I ordered 8 pygmy cory. I hesitate to say this because it starts off negative but I think the response highlights the awesome customer service. I requested they be sent on Tuesday so that they'd arrive on my day off. They were mistakenly sent on Monday. David called me to apologise as soon as he noticed the mistake, which really impressed me. The cory were delivered on Tuesday before I left for work. They were packed really well with a heat pack but unfortunately I had to do a plop and drop into their new home as I had to leave. However, the fish were, and still are in excellent condition so they all survived and are still doing well. Here we are a week later, and David called me to ask how everything was going and if I had any feedback. I said no but I just thought of this - please sell plants! I need some anubias for my pygmies to (hopefully) lay eggs on and it would be great to get them all from the same place. (Edit: found the plants from the web version of the site, couldn't find them on the mobile version but that could be my fault) I'll definitely be returning for more pygmies (I only have one female at spawning size so it will be a while before I make my own) and maybe some killi's. Also David I'm sorry if I was short with you on the phone, you seem to pick the busiest times to call me 😂

  • 5/5 Nxtlvlaquariums -. 3 years ago on Google
    Sydney’s BEST Aquarium shop, I don’t normally leave reviews but this store is awesome, stock is healthy, plenty of products in stock for making your aquarium look like a show tank, staff are friendly and very knowledgeable. Must go to for all fresh water aquarium needs!!!

  • 5/5 Benjamin P. 3 years ago on Google
    Recently placed a decent order all stock received and great quality shrimp. Highly recommend David and the team at Nano tanks Australia.

  • 5/5 Jackhmm 3 years ago on Google
    Yooo good stuff nice range of quality fish, 👍👍👍

  • 5/5 Matilda G. 3 years ago on Google
    Best aquarium store in Sydney by far! Amazing selection of tropical fish. Can't wait to visit again.

  • 5/5 Ivan R. 3 years ago on Google
    Great service.... Fish delivered personally and more importantly all arrived alive and healthy.... No hesitation in recommending this service and wouldn't hesitate to purchase from these guys again..... Thank you....

  • 5/5 Michaela Z. 3 years ago on Google
    Helpful, friendly and respond quickly. Bought two marimo moss balls and they are great! Thanks

  • 5/5 prem kumar g. 3 years ago on Google
    100% recommend this place, staffs are very friendly and helpful. I'm so happy with the purchase.

  • 5/5 Gabriel L. 3 years ago on Google
    Very friendly staff, who were able to recommend things to me without a hidden agenda.

  • 5/5 Joyce Z. 3 years ago on Google
    Great service by knowledgeable staff

  • 5/5 David M. 3 years ago on Google
    Always helpful and willing to share advice.

  • 5/5 Naomi A. 3 years ago on Google
    Awesome specialist store as I am mostly interested in Bettas, fancy guppies and corydoras. I wish they sold more Nano tanks.

  • 5/5 Aimee V. 3 years ago on Google
    Always a pleasant visit! Knowledgeable and helpful staff


Call +61 2 9748 7235 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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