1/5 Ben P. 4 years ago on Google
DO
NOT
STAY
HERE
HOSTEL
MANAGEMENT
STEAL
PERSONAL
BELONGINGS
Me
and
my
5
friends
had
a
nightmare
experience
at
this
hostel;
The
staff;
the
two
main
managers
(
a
man
and
a
middle
aged
lady,
who
funnily
enough
wouldn't
give
me
their
names)
were
the
most
rude,
careless
hostel
managers
I
have
ever
met,
they
were
unprofessional
from
start
to
finish.
Please
audit
your
two
main
managers,
they're
the
main
reason
behind
the
failure
of
this
hostel
which
has
incredible
potential.
Stealing;
we
had
things
go
missing
from
the
room
but
in
particular
we
had
a
whole
crate
of
beers
stolen,
we
addressed
management
and
we
were
told
they
didn't
have
them
and
were
not
sure
how
it
miraculously
disappeared,
only
to
be
told
that
they
in
fact
have
taken
them
when
we
continued
to
look
around
the
hostel.
We
were
told
we
cannot
store
them
in
the
room
but
can
keep
them
behind
reception,
we
agreed
that
was
fair
only
to
be
told
2
days
later
that
they
were
"there
for
us
to
take
as
they're
behind
reception",
unfortunately
there
is
no
reasoning
with
the
management
who
don't
seem
to
be
the
most
intelligent
of
people.
We
would
like
a
refund
for
our
items
which
is
yet
to
be
received.
Atmosphere;
they
close
all
the
common
areas
at
10pm
sharp:
even
at
weekends,
although
I
appreciate
on
week
nights
it's
acceptable,
on
weekends
people
are
forced
to
leave
the
hostel.
Once
again
you
have
managed
to
dampen
the
atmosphere
which
already
is
majorly
lacking
in
the
hostel
in
the
first
place.
I
can't
believe
the
standards
this
hostel
have
set
and
have
instilled
a
toxic
environment
into
the
working
staff.
The
main
principle
with
a
backpackers
hostel
is
trust,
if
they
can't
even
manage
to
master
that
then
something
is
majorly
wrong.
Please
do
not
at
this
hostel,
the
policies
are
unfair
and
unjust,
and
they
do
not
deserve
half
the
custom
they're
rapidly
losing.
If
you
are
looking
for
a
hostel
with
awful
management
who
are
rude
and
take
your
belongings,
you've
found
the
place
for
you.
Summerhouse
should
be
ashamed
of
the
Newtown
venue,
they're
tarnishing
and
compromising
the
core
values
of
a
successful
and
respected
brand
and
imperative
they
step
in
now
before
if
effects
it
any
further.
Feel
free
to
get
in
touch
when
you
see
this,
I'll
be
in
touch
with
Summerhouse
management
to
discuss
further
regarding
the
theft.
Cheers
Ben
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