1/5 Agus Rodriguez T. 1 year ago on Google
Let's
begin
with,
I
emailed
the
place
stating
I
was
arriving
at
7:30am
on
the
day
of
my
booking
to
see
if
I
could
leave
my
bag
at
reception
until
my
check-in
time
(2pm).
Didn't
receive
any
response,
and
to
my
surprise,
when
I
arrived
I
found
that
staffed
hours
only
go
from
8am-10pm
(and
safe
to
say,
the
website
doesn't
really
clarify
this
information,
at
least
not
on
an
easy
way
for
the
guest
to
KNOW
beforehand).
Anyway,
there
is
an
"after-hours"
phone
number
on
the
door,
I
call.
The
lady
says
she
can't
help
me
getting
in
and
will
have
to
wait
until
8am
when
someone
shows
up
to
open
the
door
for
me.
Not
so
good
start
so
far..
8am,
I
get
in,
leave
my
bag
and
ask
if
I
could
use
a
restroom
before
heading
to
my
commitments
of
the
day..
the
hotel
does
not
provide
a
lobby
restroom
people
can
use
until
getting
access
to
their
room
(6
hours
away
from
that
point).
Left
and
came
back
at
2pm
to
check-in.
Get
my
room
key,
go
upstairs,
unlock
the
door
and
I
see
2
people
sitting
in
the
table
having
a
meeting.
Seriously?!
It
doesn't
get
more
unprofessional
than
this.
Oh
no,
wait,
it
does.
11pm,
hotel
reception
is
unattended,
a
group
of
people
2
rooms
away
from
mine
are
having
a
big
gathering
(on
a
Tuesday
night),
door
is
open,
music
is
loud
and
voices
are
louder
than
normal
tolerance.
No
one
from
the
hotel
to
call
to
make
this
situation
stop.
Had
to
go
myself
and
knock
on
their
door
to
ask
them
to
lower
it,
obviously
they
didn't,
hence
a
great
night
of
sleep..
To
top
it
all
up,
the
room
was
old,
not
maintained
and
with
stains
everywhere
(happy
to
provide
photos
on
this).
My
worst
money
spent
on
a
single
night
in
Sydney.
Wasn't
expecting
this
experience
out
of
this
place..
Can't
wait
to
see
what's
the
professional
response
to
this
claim..
Thanks
a
lot.