Comfort Inn & Suites Burwood image

Comfort Inn & Suites Burwood

Hotel Apartment complex Lodging Motel Serviced accommodation Self catering accommodation Group accommodation Holiday accommodation service

Understated accommodations in an unfussy hotel featuring a BBQ area & an informal cafe/bar. People often mention room, reception, clean, stay, service,


Address

117 Liverpool Rd, Burwood NSW 2134, Australia

Website

www.comfortburwood.com.au

Contact

+61 2 9744 0521

Price rating

$97/night

Rating on Google Maps

3.70 (215 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (22) reception (10) clean (9) stay (9) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kim D. 10 months ago on Google
    Room was clean & neat. Staff were very accommodating & helpful. Breakfast was great & quick service. Underground parking & a lift to reception level. Close to Burwood Station & easy to find the accommodation. I would recommend staying here & will stay again. Thank you Comfort Inn & Suites, much appreciated.
    2 people found this review helpful 👍

  • 5/5 Liz R. 5 months ago on Google
    The manager and reception were excellent, friendly, professional, gracious and flexible. We will be recommending people.
    1 person found this review helpful 👍

  • 2/5 Darnisha M. 2 years ago on Google
    Nice room, comfortable, cleaned. But customer service is ridiculously back and staff don’t pass information to eachother so while lady on phone says all good ur room number and just come collect key after 2pm once arrived man on reception can’t even find the booking and then demanding payment insisting not paid when credit card already been charged over phone and he dealt with us in a very rude tone and zero apologizes for their own miscommunication issues! Also the wifi was unusably slow.
    1 person found this review helpful 👍

  • 1/5 Jo H. 1 year ago on Google
    Very disappointing stay cleanliness of the room was below standard for the high price of the booking. Dirty table top, mirrors covered in fingerprints, refrigerator was filthy, the drain in the shower was full of hair. And then discovery of someone's clothes left behind in one of the drawers. The only positive was the close proximity to Olympic Park and onsite parking was free.
    1 person found this review helpful 👍

  • 5/5 ella l. 1 year ago on Google
    Lovely staff here, great place to stay for a couple days. The rooms were very clean as well. Thanks for having us!
    1 person found this review helpful 👍

  • 5/5 Deb Manganaro G. 6 months ago on Google
    The service is friendly and helpful. The rooms are very clean and well appointed.They are older style but very comfortable. We had a standard queen room and our family had an apartment . The queen room was spacious with desk, two single bucket style chairs with a coffee table another desk or dressing table, suitcase area and tea coffee facilities. Bathroom was large and very clean.The 2 bedroom apartment was spacious with kitchen, lounge and dining table. Large bedrooms 2nd room with two single beds. Beds were comfortable and pillows gave a good night's rest. The courtyards on each level were nice to sit and relax. Parking is included and have 24 hour reception if required. There is a cafe on site with reasonable prices for breakfast. Or you can choose room service. Dinner in the cafe is not available at present according to the signs in the lift.We did not need dinner so didn't check this with reception. We would recommend if you need a reasonably priced accommodation, close to city or Olympic Park. There is also a courtesy bus for groups. Enjoyed our stay.
    1 person found this review helpful 👍

  • 5/5 Lauren P. 6 months ago on Google
    Great little hotel. Clean and no road noise for the room we were in.
    1 person found this review helpful 👍

  • 1/5 Chris D. 1 year ago on Google
    Air Cond doesn't work. Wife went down to reception and was told it's not that hot today but room is small and gets stuffy during the night. Black Rubber mats outside rooms being blown around spoke to reception of possible trip hazards during the night hours told they will inspect shortly. Woke up next day and nothing was done. Mats still in pathway on first floor path is only 1 meter wide with a 1 meter high hand rail then a drop to the ground below. Flush the toilet and you get a very loud whistle while toilet fills with water. Gave them 1 star because the room service woman was ever so polite and the room was clean. This demeans the Holiday Inn name. Have stayed in a few other Holiday Inns and they all were of high standards. Recommend you only use this place as a last resort.
    1 person found this review helpful 👍

  • 4/5 Rebekkah F. 8 months ago on Google
    Service is friendly & efficient. Whenever we asked for more linen, the staff delivered within 5 minutes. Room service is not too bad for the price you pay for items on the menu. The rooms smell clean when first entering. Beds & furniture tidy. Beds are comfortable. Bathrooms are spacious - would prefer a bit more lighting in the bathrooms. The location was only a short trip from the main centre in Burwood that a shared Didi didn't make a dent in the bank account. Parking building close to elevator with plenty of parking. Overall, would recommend this place, especially for the price & last minute plans we made.
    1 person found this review helpful 👍

  • 4/5 Nicholas G. 3 months ago on Google New
    Enjoyed my stay! I early check in was no issue. Room was clean and had everything I needed ! Would stay again if I was in Sydney area !

  • 4/5 Doc T. 1 year ago on Google
    Great space just the kids room had a laundrette next door so since its 24hr it was a bit noisy for them to sleep .But main bedroom was fine with balcony super big room . I think it was a fair price probably could have a bathroom renovation just to modernise the room. The room its self is fine I'd go back for sure it had a hot plate facilities microwave jug fridge so it was an apartment not just a pokey motel room Great location for Sydney Olympic park a short drive or uber .

  • 1/5 Poi Yew W. 5 months ago on Google
    Rude Reception!!!! Leave something in the room during the stay trying to call the reception and ask for it, they stated don’t even have my record on book and hangup. Not recommended!!!!! Soundproofing is bad, room is smells.

  • 4/5 denis s. 8 months ago on Google
    Bed due for replacement - room is dated but very clean and tidy.

  • 1/5 Leonie H. 11 months ago on Google
    Location is good Room tidy WiFi cut in and out Paid for room with Foxtel that didn't work. When asked reception to please fix issue or refund was told can't fix today and can't offer refund. Bathroom shower curtain covered in black mould Couple arguing in room next door all night Vomit in the walkway which they didn't seem to be worried about cleaning too quickly. Wouldn't stay there again. Felt ripped off

  • 1/5 Ruth S. 1 year ago on Google
    The bathroom floor was sticky, the tub has black mole all around the entire surface. Not a pleasure.

  • 1/5 SHVETA M. 1 year ago on Google
    TOOOO BAD. Never ever stayed in such a NOISY and EXTREMELY DIRTY PLACE in my lifetime. Have no words to express how bad it was. LEAKING BATHROOM ROOF. What kind of hotel does this????? Human hair in kitchen cutlery drawers, bathroom exhaust sounding like a generator, no marking in the building to find reception, cafeteria did not open at 6:30AM, no space in parking to maneuver car and on an on..... TOTAL RIP OFF..

  • 4/5 David S. 1 year ago on Google
    Clean and well kept although an older property that's been renovated. For the money I think it's good value and the receptionist could not have been more helpful.

  • 3/5 Nadiah Y. 1 year ago on Google
    We stayed in a 2 bedroom apartment recently in early June 2022 where there were a few good points during this stay -apartment was quite spacious -rooms were clean -staff were friendly -free underground/undercover parking -close to shops, train station -safe neighbourhood A few significant downfalls were: -wifi is really bad, gets 100mb for the day & gets slow after a few hours - need to go to the receptionist for a new wifi password every day as it resets after 24 hrs -heater in the second bedroom was not working well -heater in the living room was working alright, not the best -the floor is tiles and was really cold -it says there is foxtel at the front of the motel, but just normal TV channels available -the high step to the bathtub was ridiculous & dangerous

  • 5/5 Adrian L. 1 year ago on Google
    We have stayed here regularly and will continue to do so. Some aspects of maintenance need a bit of attention but this establishment remains excellent value, comfort and service.


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