2/5 Sara F. 2 years ago on Google
I
wish
we’d
read
the
reviews
before
booking
into
this
hotel.
Before
booking
we
called
to
make
sure
they
could
provide
us
with
a
baby
cot
for
our
daughter
which
they
said
they
can
do.
They
asked
us
to
call
them
after
booking
our
room
so
that
“they
could
make
sure
to
write
down
on
our
booking
that
we
needed
the
baby
cot”.
When
we
arrived
we
were
given
a
key
to
our
room,
went
upstairs
and
there
was
no
baby
cot.
We
went
back
downstairs
and
told
them
there
was
no
cot
in
the
room
and
the
staff
apologized
and
told
us
they
forgot
and
that
they
would
put
a
cot
in
the
room
straight
away.
Which
wasn’t
a
major
issue.
We
asked
them
if
we
could
get
an
upgrade
(booking
conditions
say
you
can
request
a
room
upgrade)
because
the
first
room
they
gave
us
was
so
small
that
I
doubt
we
could
have
fitted
a
baby
cot
in
there.
The
staff
was
nice
and
gave
us
an
upgrade
to
a
better
and
bigger
room.
When
we
went
upstairs
I
saw
a
stain
on
the
glass
wall
that
separates
the
bathroom
and
bedroom.
Someone
that
stayed
in
the
room
before
us
kissed
the
glass
and
the
stain
was
still
there.
Also,
we
wanted
to
have
some
wine
and
when
we
opened
the
drawer
to
get
the
glasses
one
of
the
four
wine
glasses
was
dirty
with
traces
of
wine
inside!!!
We
went
downstairs
to
let
them
know
before
leaving
for
the
day
and
they
apologized.
When
we
came
back
after
spending
the
whole
day
out
the
stain
on
the
bathroom
glass
was
still
there…
and…
the
dirty
wine
glass
was
there
as
well!!!
I
usually
don’t
write
reviews
online
since
I
think
it’s
better
to
talk
to
the
staff
and
try
to
fix
the
problem
rather
than
pretending
everything
is
ok
and
then
write
a
bad
review
but
after
we
told
them
about
the
dirty
stuff
in
the
room
they
could
have
just
replaced
the
wine
glass
and
cleaned
the
glass
wall
and
it
would
have
ended
up
there.
The
entrance
is
beautiful
but
the
corridors
and
rooms
are
smelly
and
old.
This
hotel
shouldn’t
be
a
5
star
hotel.
I
think
maybe
a
3
stars.
On
the
positives,
the
breakfast
staff
were
super
attentive
and
extremely
nice.
They
were
the
only
good
think
about
our
stay
at
this
hotel.
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