2/5 Jenn D. 1 year ago on Google
Pros:
-
Location
is
decent
-
Rooms
have
most
of
the
basics
-
Hot
water
(saw
other
reviews
saying
that
there
wasn’t
hot
water
or
they
had
to
wait
15
minutes.
That
wasn’t
my
case.)
Cons:
-
Tiny
rooms
but
it
was
expected
for
the
price.
-
Random
sink
in
the
room,
not
in
a
washroom/bathroom
dedicated
space.
-
We’re
here
for
our
engagement
(from
Canada)
and
although
I
don’t
fault
them
for
not
giving
us
an
upgrade,
I
thought
I’d
ask
anyways.
Before
I
finished
my
sentence,
the
young
girl
at
the
front
desk
cuts
me
off
and
says,
“
No,
we
don’t
have
any
upgrades.
Usually
people
would
inquire
before
their
arrival.”
Okay,
fair
but
let
me
finish
my
sentence?
We
only
stayed
here
for
one
night
before
our
flight
to
Melbourne
and
just
checked
into
the
W
Melbourne
today
and
had
a
totally
different
experience
with
them.
-
MAIN
CONCERN:
staff
opened
the
door
and
walked
into
our
room
without
knocking.
We
were
in
our
room
watching
tv
and
heard
the
door
open
and
when
I
exclaimed
“EXCUSE
ME?”,
they
quickly
shut
the
door
and
ran
off.
I
quickly
got
up
and
went
to
go
see
who
it
was
but
once
I
opened
the
door,
they
were
gone
and
I
did
not
see
any
cleaning
supplies
cart
so
they
couldn’t
have
been
coming
around
to
“clean”.
I
called
the
front
desk
and
told
them
what
just
happened
and
she
said
she
will
check
and
get
back
to
me.
She
calls
back
after
10
minutes
and
says
that
the
cleaners
wanted
to
“drop
off
an
iron”
in
my
room
and
proceeds
to
try
to
gaslight
me
by
saying,
“they
knocked
a
couple
times
before
coming
in
but
maybe
you
didn’t
hear
it?”
The
room
is
a
tiny
box
and
our
bed
is
right
by
the
door,
why
wouldn’t
I
have
heard
a
knock??
Absolutely
no
one
knocked
on
the
door
before
they
opened
and
tried
to
walk
into
our
room.
This
is
extremely
concerning.
Also,
if
you
read
their
welcome
sheet,
it
says
an
iron
and
ironing
board
is
available
UPON
REQUEST
so
why
would
they
randomly
try
to
come
in
and
drop
off
an
iron?
Sounds
like
a
convenient
excuse.
If
there
isn’t
something
shady
going
on,
then
management
needs
to
train
their
staff
better
as
it
seems
like
other
guests
have
experienced
this
same
issue.
-