I have been a member since 2018, when they were in Broadway. I loved all the happy, friendly staff. I have tried other Fernwood, but no where beat the customer services of the Broadway team!! They care, they listen and always ready to help. Previous instructors were amazing. Truely caring and open to discussion on women health issues and mental health. I decided to stay on, when they moved, simply because of those friendly staff.. They never made us feel like a number, we were Fernwood family.

OMG, just heard that Jen the Receptionist was sacked! She has been such a great part of Fernwood both at Broadway and Annandale- everyone will miss her, this is sooooo sad- yes I have cancelled my membership. I was a member of Fernwood for 12 years and I loved the family atmosphere. But the new owners came in, removed all the special touches that made you pay extra to be a member, removed friendly staff- such as Jen- and brought in staff who ignored members. I don’t understand how this can be seen as a good business model. I have joined another gym and pay $50 per fortnight for more activities- such as squash and tennis with a pool- and friendly staff. They even give you a towel if you need it

I am so disappointed with the changes made to this once-beautiful gym since the new management came on board. I am especially upset to see the managers sacking much-loved, long-time staffers, for inexplicable reasons. Particularly horrifying was the dismissal of Jennifer, who was loved by every member, and who for years kept many of us coming back to the gym. Apart from being a total joy, she was also a top performer who had won awards for her work, so we are all utterly confused as to why she was marched out the door. This used to be such a beautiful, inclusive, happy community for women. It's not anymore.

I loved this gym when it first opened but cancelled my membership some months after the change of management. Unfortunately the new owners seemed to be rarely there, the reception desk was unattended for morning classes (& the new receptionist never said hello), and many of my favourite instructors left. The old owners used to spot clean during the day, rather than just waiting for the cleaners to come in, and so the space started feeling much dirtier and more tired. It's a shame! Shout out to Bernie and Suzie who are both great. In response to owner feedback below - I did share my concerns with the staff member when I cancelled my membership, and in an automated survey, and was surprised that no one from Fernwood Annandale or HQ bothered to contact me to follow up. Your rude and defensive tone in response to any negative feedback (not just mine) says a huge amount about the new management's approach to members.

The previous owners did an incredible job of making this gym a welcoming, friendly place with a beautiful atmosphere. Sadly, since it's been sold it has not been the same. It doesn't have the same friendly, family feel and they have been changing little things that made it great, like aspects of the complimentary breakfast. They can't even seem to reliably provide a non dairy milk option in the fridge when there used to even be back ups in the cupboard. I felt like the staff really cared about me, but no longer. I am especially disappointed to see staff fired, particularly queer staff members who made me feel comfortable. Feels like everything the previous owners built is being neglected. Really disappointed and considering moving gyms as I'm not sure it is worth the expense anymore as it feels like any other gym. I hope they consider this feedback and try to do more to make members feel supported and not like customers.

Was considering joining this gym, but now seeing it’s not worth my time or money. After reading reviews from change in management who seem to not care about the safety of their clients and staff in regards to the cleanliness of their work environment - it seems like the worst place to be. Also why are unjustly firing employees, especially queer employees? Very disappointing to hear. And i heard you’re allowing kids anymore? Thought I was going to be welcomed here and comfortable but I guess not.

Fernwood Annandale is friendly and welcoming space. I have recently joined and found the team and other members to be super supportive. The gym is spotless, has small personal classes plus expert female instructors who know when to correct your form or get extra effort from you in a smiling way! I am really pleased I joined and it's fast become a highlight of my day. Thanks for helping me get back into a regular exercise routine with the added bonus of social connection to this lovely group of ladies. PS: The APP is super easy to use.

Love this gym, beautiful and clean. Adore Susie’s classes, she is a wonderful instructor and we all love her creative classes! Her Yin and Pilates classes are the best classes and I look forward to them every week.

Firstly the space is incredible, really clean with great equipment and lighting. I love that there's lots variety and there's the options; to do weights, yoga, HIIT & cycling classes and the bonus is everyone is friendly and puts your fitness needs first. Having an all women's gym also allows you to just focus on the workout! Honestly can't say enough good things!

Friendly Team, great group class options and equipments. I love how bright, spacious and well desgined the warehouse style building is too. Highly recommended for ladies who are looking for a friendly and relaxed environment. Improvement I'd suggest for the new owner is "can we have the free fruit bowl back?" My daughter loves the little apple or piece of banana when she waits me in the "recharge" area. It was a very nice point of difference that i really liked.

The staff and team members here are exceptionally friendly, welcoming and supportive. Shout to Siobhan! What a star! The Annandale club offers over 10 classes a day including Reformer Pilates, which is my personal favourite! The club is always clean and tidy, and has great showers and kitchen facility.

Love our ladies gym. Al the trainers are excellent & very in tune with us over 60's plus

Joined Fernwood Annandale which had just opened post lockdown. Converted warehouse which has a great modern feel and design. Staff are very welcoming and helpful. Have a personal trainer helping me reach my goals. Modern facilities and all machines can be connected to apps and phones. Clean and covid safe. Highly recommend for all ages and fitness levels.

Solo traveling from NY to Australia and a part of the LGBTQIA+ community, it was huge to find a space where I can work out and feel safe. Onboarded and greeted by an amazing receptionist who at the time I thought was the owner Jen. Unfortunate to hear the news of the new owners discontinuing the relationship with her, such a shame. You can tell she cared for the members, even myself just walking off the street and a person of color, solo, not knowing anyone. I paid one of the highest memberships in the club (reformer Pilates, pt sessions and the base membership) all because of Jen and her customer service along with the environment of inclusive women. Despite the abrupt change of staff , which for my social - emotional needs was huge as they were all so amazing - Maddy, Jen. The membership is great and the community is as well, I’ve gained friends and felt welcomed. Great equipment and clean facility! I’m sure the new folks are great but wish the others were back.

I've signed up to 3 different gyms in the past 2 years and honestly I'm shocked at how welcoming and non-judgemental this gym is. Especially for women who need a safe space and encouragement to reach their goals. Kristy and Sophie make me laugh but on a serious note, I can't wait to train with their support. Lets go!!!

Best all female gym in Annandale!! They have an amazing range of classes from cycle, HIIT, Yoga and reformer pilates. It's the first gym I've signed up to that keeps me motivated to go. Amie's yoga and pilates classes are Zen like and leave you feeling like you've had a massage, tight muscles loosen and weak muscles feel stronger. Suzie is a PT & gym class Queen. She works you hard but leaves you smiling. I've definitely discovered new muscles in weird places after her reformer class. Kristy, Danka & Sonia on front desk are wonderful. I've needed to make adjustments to my membership & had many questions. They have always been so helpful. The only thing I would critique is emphasising to newbies that the pass to open the door also signs you in for a booked class. I came in a few times when the door was already open and didn't tap my pass on the door. I didn't realise until later that this flags you as a No Show. Other than that, an amazing safe space & worth every cent!

Have been a member since Nov 2020 and love coming 3-4 times a week for the wide variety of classes. Highly recommend HIIT with Bernie, Tone with Koula and the Yin Yoga classes. Love the option of being able to add on reformer Pilates classes too.

Love coming to the gym. I joined Fernwood Annandale in January 2022, I joined to get fit and do classes, it has been life changing, I do 7 sessions a week plus more if I can fit it in. . Love Love the gym workout classes and Love love love the PT’s. Unfortunately, since new management have come on board it has lost its friendly supportive feeling. Classes have been cut and it seems the focus is on getting more people in the door. And to pay for the Pilates and yoga classes. Not enough equipment for the classes, as we now have classes that are too big. It’s no longer a place where you have the camaraderie of fellow gym buddies. Or feel it’s a space for a chat. I miss the friendly hello as you walk in the door. This new look nolonger fits into the full time working mothers timetable. So really disappointing. If management are on the desk they don’t even say hello mostly on the phone. Doesn’t take much to make people happy. New fernwood Annandale management have lost the uniqueness of what made this gym above the others 😥

Staff are super friendly. The PTs are excellent. The equipment is great. A great atmosphere. I just miss the fruit and bread. Plus I’m a extremely forgetful person and the towels you can normally hire for $2 are gone. Any chance they can come back with the fruit and bread.

I’m a new convert to Fernwood and it’s the first gym I’ve gone to that I’ve genuinely looked forward to visiting every day. I’ve never been this regular and active at a gym before. The absolute highlight is Susie- her pilates classes are one of the best parts of my day! Her energy and positivity is so motivating and inspiring and she makes me laugh every class. I’m so happy at this gym x

Love this gym! I joined because they offered reformer pilates but what made me stay was the friendly staff and the welcoming atmosphere. The classes are catered to all level and as a beginner this was really helpful. Highly recommend this gym.

Annandale Fernwood is fabulous. It’s a friendly fitness environment for women of all ages, shapes and fitness levels. It’s light and airy and the equipment, staff and fit out are top class. A great addition to the neighbourhood.

New equipment, clean gym and welcoming environment. I found the trainers to be friendly and always happy to help. When completing a reformer pilates class the session was catered to a variety of abilities and feedback was given on technique so that I could get the best out of the session. A variety of classes are available, with plenty of time slots on offer. I would highly recommend checking out this gym, you won’t be disappointed!

This is the nicest gym of I have ever visited, great super friendly staff, lovely very clean and bright and very well air conditioned space. Excellent equipment, a huge variety of classes throughout the day!

The most beautiful gym, it is always clean and tidy and everyone is very welcoming and supportive. In particular, the staff are all friendly and very helpful which has really helped me get back into a good exercise routine. I am so happy I’ve found this gym, I love the Reformer Pilates classes and have really seen great results since starting. Thanks to everyone on the team!

Super expensive!!! And be aware that you will have to paid 200$ when you stop your membership!!! ( has the owner accused me of lying about the fee cost, let me rephrase this) Fernwood will charged you 1 month membership when you cancel this one. So $200 will be charge from your bank account when you decided to stop your membership. Be aware of this when you signed in.

I have been coming here since the gym opened in Annandale, it is an amazing place. The staff and owners are friendly, they make all members feel welcome. There is ample variety of classes to for all levels, the instructors are understating and professional. I

Love the experience at this gym. They have fitness classes and personal training tailored for you!

Honestly love this gym so much. The instructors and staff are so good at what they do. I Feel happy and safe and really good about myself when I’m there.

Loving the experience. Best time at the gym for years. Great instructors, Susie Fitzgerald is amazing

This is so much more than a gym. Fernwood Annandale is a lifestyle club. There are so many options - something for everyone. The space is AMAZING. It’s a welcoming environment and trust me, all levels of fitness are welcome.

When I inquired about testing out the gym I was told that it was “impossible” and that no day-passes or week-passes were available for purchase. They also wouldn’t give me a tour of the gym but said I could purchase a month pass for over $200. Why would I dish out $200+ for a place that won’t even let me try their gym out even ONCE? How can they justify this, and expect people to blindly sign up for their gym? I also asked about student discounts and apparently they also just don’t do this. Seems like a gym only for wealthy, older women.