3/5 Poppy E. 1 year ago on Google
Whilst
the
beds
were
comfortable,
and
the
room
was
clean
and
well
looked
after
-
we
had
cleaners
come
in
without
knocking
on
multiple
occasions,
one
on
the
second
day
of
an
8
day
stay
asking
if
we
were
checking
out.
I
ordered
room
service
breakfast
for
myself
and
my
little
one,
but
his
breakfast
didnât
come
&
when
I
phoned
to
ask,
a
lady
blamed
the
new
person,
and
sent
her
up
with
just
butter
&
vegemite
-
no
toast
-
it
was
eventually
resolved
but
would
have
been
easier
to
be
allowed
to
dine
in
the
restaurant,
but
was
told
we
had
to
order
room
service.
No
microwave
was
disappointing
also,
as
we
couldnât
heat
anything
up
when
the
food
finally
did
turn
up
cold.
Then
we
wanted
to
leave
a
day
early
due
to
tornado
warnings
-
the
whole
8
day
stay
had
been
paid
for
already,
and
we
were
told
we
had
to
pay
the
full
$200
again
for
the
âextraâ
night.
We
werenât
cancelling,
just
wanted
to
avoid
the
extreme
weather
&
were
happy
to
pay
the
amount
for
the
food
we
ate
there,
but
this
was
an
issue
also.
Finally
resolved
with
the
âmanagerâ
getting
the
other
manager
who
kindly
sorted
it
out
for
us.
But
very
rude
staff
members
on
the
whole
&
not
pleasant
to
deal
with.