SSM Health Express Clinic

Medical clinic Medical center Walk in clinic Urgent care center

One of the Most Reviewed Medical clinics in O’Fallon


Address

1101 State Hwy K Suite A, O'Fallon, MO 63366, United States

Website

www.getcare.ssmhealth.com

Contact

+1 844-776-7200

Rating on Google Maps

4.60 (279 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 7:30 pm
  • Friday: 9 am to 7:30 pm
  • Saturday: 10 am to 4:30 pm
  • Sunday: 10 am to 4:30 pm
  • Monday: 9 am to 7:30 pm
  • Tuesday: 9 am to 7:30 pm
  • Wednesday: 9 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: time (24) care (15) staff (11) friendly (10) nurse (10) appointment (10) practitioner (9) assistant (9) Nurse (9) professional (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melody M. 1 year ago on Google
    Needed a quick sports physical for my 15 year old son. They got me in the same day that I called. Nice facility and super friendly staff. I’ll skip the complicated scheduling of other urgent care offices and use them from now on
    1 person found this review helpful 👍

  • 5/5 Jessica M. /Cleaning U. 1 year ago on Google
    Love this place when needed. It's very helpful and way faster than most other clinics. also the nurse practitioner with short curly hair is the sweetest and funny! Can't get much better than that
    1 person found this review helpful 👍

  • 5/5 Patty 9 months ago on Google
    I had a wonderful experience. NP and her Assistant were very friendly, helpful and supportive. Seem to care about my health. Very patient and knowledgeable.
    1 person found this review helpful 👍

  • 5/5 Michael P. 8 months ago on Google
    I was struggling to breathe on Wednesday evening and Thursday morning, and called in to work sick on Thursday. Then I called my doctor's office and they could not see me. However, they recommended their Express Clinic for me, and I'm glad they did! I was seen by the office medical assistant almost immediately, and saw their Nurse Practitioner (NP) within 5 minutes. After a thorough exam, including a Covid-19 test, which verified my negative home test. The NP recommended that I go to SSM Health St Joseph's ER to be evaluated. After a few initial tests, the hospital admitted me for treatment for pneumonia and diagnosed me with early stage Congestive Heart Failure (CHF). I highly recommend the professional staff of SSM Health Express Clinic for their knowledge and care and commitment to the best healthcare available anywhere!
    1 person found this review helpful 👍

  • 5/5 Julie P. 1 year ago on Google
    Very friendly staff. Phillip was personable and caring. Hardly any wait time. Nice to get in quickly when I was feeling miserable. They took time to listen to me and explain my next steps and medications.
    1 person found this review helpful 👍

  • 1/5 Lacey M. 8 months ago on Google
    I took my son in for a follow up after he was sick for a week (I took him to TAUC the first time). Both of the staff who helped us here were so condescending, it was obvious they didn’t actually care about treating him, just being right that he should have been tested for Covid and lecturing me about how bad Covid is. They wouldn’t even listen that I kept him home and quarantined for the same amount of time as the CDC recommended time anyway, even though he was diagnosed with strep originally. (He’s had a fever and I suspected some virus on top of the strep.) The NP went so far as to tell me she’s an expert on Covid because she lost a parent to it and worked through Covid (I assume she meant lockdowns, not that she worked while she had Covid) and to show me proof that his strep isn’t strep—“See that mom?!? That’s snot!” At the end of the visit, they had no real help except to advise what I was already doing to treat my son, and provide a note for his school and work. Which is fine, that’s all we needed anyway. One other area of frustration is the med assistant went ballistic that he lost 20 lbs over the last year ( he has Invisalign and eats way cleaner than he used to). The implication overall was that they tried to make me feel like a terrible mother for taking my son to urgent care, allowing a strep diagnosis instead of having him get a Covid test, and bringing him back in when it was too late for a Covid test. When again, there would be nothing they could do for it, that I haven’t already been doing. I wish I could accurately capture their tone here, in addition to the conversation. I’ve never been so insulted.

  • 5/5 Sebastian “Echo” C. 8 months ago on Google
    Quick and efficient visit. Front desk was kind, the nurse who talked with me was nice, and the nurse practitioner was very helpful. She took the time to answer my questions in depth and was very polite

  • 1/5 Claudette A. 8 months ago on Google
    The plus was I didn't have to wait since I couldn't get in to see my primary. Unfortunately, the tech had recorded that I was injured which wasn't true, it was a medical issue. The Nurse Practicioner had tunnel vision and diagnosed me even though the symptoms didn't match nor did the quick lab test (I tried multiple times trying to tell her that I had this before and was fairly certain what it was). I won't be going back to this facility even though it was quick...I'd rather have a correct diagnosis.

  • 5/5 Karen B. 9 months ago on Google
    The staff were on time, friendly, and professional. I would not hesitate to use this facility again!

  • 5/5 Gianna R. 8 months ago on Google
    Pretty much every time I’m sick I go here because it’s a lot quicker than going to my normal doc and the staff is sooo sweet and caring! Definitely recommend!!

  • 5/5 Alex E. 8 months ago on Google
    Was a great experience. Staff was quick and friendly. Amanda will be the kindest person you talk to all day

  • 5/5 Patrice K. 8 months ago on Google
    I have visited the SSM Express Clinic on Hwy K in O’Fallon on various occasions over the last couple of years. Each time the care I have received has been excellent: timely, professional yet friendly. No matter the nurse practitioner and medical assistant on duty I have felt listened to and provided exceptional care. The NPs have all spent time explaining my diagnosis and treatment, and have given me the opportunity to ask questions. I would recommend SSM Express Clinics to anyone.

  • 5/5 Marcela A. 8 months ago on Google
    I love this express clinic. I live that I can check in online and see the hours that work best for me. Each time I have been I have been in and out didn't wait much I'm not sure if that's because I did an appointment. Each time I have been everyone is nice and they are great with the kids especially my 2 younger ones they explain everything they will do so they feel comfortable. I have been several times with my 3 kids either for strep throat or for ear infections and each time they have been great from check in to check out this has been the best location and that's why I drive 20 mins to get to it so thank you to everyone that works there

  • 5/5 Michael K. 1 year ago on Google
    Very friendly,time efficient, and professional. I was in an exam room within 5 minutes of my appointment and out the door with positive diagnosis and script sent to my pharmacy, within 30 minutes of arrival.

  • 5/5 Rosine K. 1 year ago on Google
    I had an appointment, yet had to wait a short time. It wasn't prolonged at all. I was thoroughly tested for influenza, strep & COVID. The PA explained what was going on & was concerned with my comfort. Clean facility % professional staff.

  • 5/5 Emily M. 1 year ago on Google
    Nurse Phillip was absolutely wonderful with my 5 yr old son. The female nurse that performed the swabs to test was also very patient and gentle with him. Thanks to both of you for taking care of my him so well!

  • 5/5 Marcelon O. 1 year ago on Google
    My experience/visit was amazing. The Check in process was easy, the front line staff was courteous and professional. The standing ovation goes to the Nurse Practitioner! She was thorough, friendly, empathetic, and so very positive. I would trust her with my care 100% if she could be my Primary doctor. She treated me for a sinus infection. She walked me through the development of the sinus infection, stages, treatment, etc. very comfortable visit!

  • 5/5 Rebecca B. 1 year ago on Google
    I've gone 3 times this week for my kids. Just learned about this express clinic & it's worth the 15-20 min drive. Saw 2 different sets of Nurse Practitioners & Nurses. Both sets worked great as a team & were both thorough & efficient. Really great with the kids especially for their strep swabs.

  • 5/5 Alissa F. 8 months ago on Google
    I was able to make my appointment right away. I only waited about five minutes before they called me to a room for testing. I was surprised to get a call so quickly about my results. I would highly recommend this facility.

  • 5/5 Brittany R. 1 year ago on Google
    I selected my appt time online, plenty of times to choose from. When I walked in, the check-in process was very easy. They took me on time. It was a very clean facility with wonderful staff that showed they truly cared about you and were personable. The doctor was wonderful and was very thorough!

  • 5/5 Minta A. 1 year ago on Google
    We were very late to the scheduled appointment but the office did all that they could to accommodate us. The professionalism of the staff and their efficiency was most appreciated. These ladies deserve a raise ;)

  • 5/5 C S. 1 year ago on Google
    The most efficient and pleasant clinic experience I have had in a long time. Kim was amazing and the medical assistant was polite, compassionate, and knowledgeable.

  • 5/5 Laura M. 1 year ago on Google
    Got an appt same day I asked for one and basically just signed in there and they saw me right away. Very clean professional place and doc and assistant were very nice and very thorough with me. I would choose this place every time if I could.

  • 5/5 Reality vs F. 1 year ago on Google
    I had a good experience! Wait time was minimal and the nurse practitioner was a delight! 100% would come here again. Thank you!

  • 5/5 JENNY W. 1 year ago on Google
    Was seen on time. Nurse practitioner & med assistant both very personable & helpful! Great visit! Resolved my health issue easily

  • 5/5 Gauri D. 1 year ago on Google
    Good service to get urgent attention and appointment. All the staff members were knowledgeable in their field of expertise 👍

  • 5/5 Steve T. 1 year ago on Google
    Very convenient to schedule online and get in quickly. Great location and plenty of parking up front - easy in and out! The APRN took great care of me and got me on the right treatment. I had an ear infection and the medication to treat it can be expensive. She made sure I had the best and lowest cost medication and followed up to make sure that was the case; that's going the extra mile to keep costs down and get the right treatment. I'd definitely recommend them, and I'll be using them again when necessary. One other plus is that Labcorp is located in the facility, so you can get lab draws if needed quickly.

  • 5/5 Saba K. 1 year ago on Google
    I was very satisfied with the care that I was given at the Express Clinic. I was able to make an appointment for the same day, the wait time was minimal, and the care I received was exceptional. If I ever need medical attention at short notice, the Express Clinic will be my go-to for sure.

  • 5/5 Jamie S. 1 year ago on Google
    A perfect experience: It was easy to book an appointment online (same day), I was greeted immediately and treated warmly by the wonderful nurse's assistant (Melanie, I believe). She was not only friendly, but a fantastic medical professional who knew just the right questions to ask. The nurse practitioner was also AWESOME! So prompt, yet I never felt rushed. I felt like my health really mattered to her. I would give more than 5 stars if I could. Highly recommend!

  • 1/5 Amy S. 1 year ago on Google
    TERRIBLE!! Will NEVER waste my time going here again. The nurse was so rude because I shower up 10 minutes early to my appointment and they “didn’t open till 9.” I didn’t request to be seen early or anything was just checking in. Then the nurse practitioner gave the feeling she could care less about what was going on with me. Please save yourself the grief and go somewhere else.

  • 5/5 Kristina L. 1 year ago on Google
    Thanks! Very nice. Got me in on short notice. But didn't have to wait. Nurse & NP both professionals but talked like we were friends. Clean offices.

  • 5/5 Bev G. 1 year ago on Google
    Fast & incredibly friendly. I couldn't ask for more. They got me in on the same day (when my gp couldn't) & had me in a room before my scheduled appointment. Everyone there was so nice. From the front desk & beyond. It's not easy when you feel horrible to have unfriendly people. That's not the case here!! I would highly recommend them.

  • 5/5 Samantha M. 1 year ago on Google
    The Nurse Practitioner was absolutely amazing with my 2.5 year old. She explained everything thoroughly to him so he knew what to expect. Even though this location is not close to us would definitely go back if needed again!

  • 5/5 Elena A. 1 year ago on Google
    I had a great experience at this clinic! Both the medical assistant and nurse practitioner were kind and accommodating. They really took their time making sure they addressed my concerns and I left with a real diagnosis and treatment. Thank you!

  • 5/5 John M. 1 year ago on Google
    I was extremely impressed by the exceptional care I received throughout the entire process. Both the practitioner and her assistant were personable, professional, and efficient. I highly recommend SSM Health Express Clinic. They truly eased the pain of being sick and the difficulty of finding timely care.

  • 5/5 Tammy H. 1 year ago on Google
    The lady behind the counter was so nice and the Nurse Practitioner was amazing! Very kind and listened to my concerns. You do not get that much anymore so that was refreshing. Definitely one of my best experiences to any Express Clinic...


Call +1 844-776-7200 Open on Google Maps

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